Pricing ranges from
    $4,965 – 5,958/month

    Assisted Living at Pine Hill Retirement Home

    35 N Lowell Rd, Windham, NH, 03087
    4.7 · 31 reviews
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Homey facility with caring staff

    I placed my mom here and couldn't be more grateful - the staff are kind, professional, and truly go above and beyond (they stayed with her through the night and supported us at her calling hours). It's a small, homey, close-knit community with freshly cooked meals, lots of activities and outings, excellent personal care, and my mom is happier and better cared for. The facility is clean and tucked in a beautiful wooded setting - not a fancy modern hotel, but comfortable and great value. I highly recommend it for devoted, family-style care and real peace of mind.

    Pricing

    $4,965+/moSemi-privateAssisted Living
    $5,958+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.74 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.8
    • Meals

      4.5
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Consistently praised, caring and attentive staff
    • Home-like, cozy, family-style atmosphere
    • Small, close-knit community (about 15–20 residents)
    • Freshly cooked, home-prepared meals that residents enjoy
    • High level of individualized/personal care
    • Strong end-of-life and hospice support (staff stayed with residents through final hours)
    • Active programming: outings, games, library visits, regular exercise
    • Clean and well-maintained interior and grounds
    • Wooded, secluded location with outdoor seating and a deck
    • Private, reasonably sized rooms (some recently refurbished)
    • Owners/management who are hands-on and go the extra mile
    • Low staff turnover and continuity of caregivers
    • Responsive to family needs (FaceTime during quarantine, communication)
    • Affordable and regarded as a good value
    • Welcoming to residents with specialized needs (e.g., extreme vision loss)

    Cons

    • Facility is older/dated and not modern in amenities
    • No air conditioning reported in some areas
    • Mobility barriers: stairs and reliance on a stair-riding chair
    • Small size may not suit residents who want more independence or offerings
    • Lack of staff uniforms/name tags causing confusion about who is staff
    • Some shared bathrooms reported
    • All-female facility (may be a mismatch for some families)
    • Quarantine restrictions/no visitors at times (though FaceTime was allowed)
    • Transportation cost cited as an extra expense by at least one reviewer

    Summary review

    Overall sentiment across the reviews for Assisted Living at Pine Hill Retirement Home is strongly positive, with the most frequent and emphatic praise aimed at the staff and the personal level of care. Multiple reviewers described staff as caring, compassionate, proactive and invested — from daily responsiveness and medication assistance to extraordinary end-of-life support where caregivers stayed with residents through the night and until their last breath. Staff often knew residents by name, participated in family events (attended calling hours), and were credited with creating meaningful relationships that made residents and families feel like part of a family rather than clients of an institution.

    The facility’s atmosphere and scale are core strengths. Reviewers repeatedly highlight a home-like, cozy environment and a very small, close-knit community (estimates around 15–20 residents). That size is viewed as an advantage by most families: residents are visible, relationships form naturally, and "no one falls through the cracks." The wooded, secluded setting with a deck and landscaped outdoor area further reinforces a peaceful, residential feel. Owners and managers are described as hands-on and attentive, and there are mentions of recently refurbished areas that contribute to a clean and pleasant interior.

    Dining and activities are also strong points. Freshly cooked, home-prepared meals receive numerous compliments; several reviewers stated their loved ones "loved the food." The facility offers regular activities and outings (library visits, games, exercise), and staff organize meaningful engagement rather than token programming. Staff accommodated special situations (FaceTime during quarantine), and the facility is noted as suitable for residents with specific needs, including one mention of being an excellent fit for someone with extreme vision loss.

    Value and trust in management appear repeatedly. Many reviewers called Pine Hill "affordable," "best value for money," or "reasonable" compared with larger, more corporate alternatives. Families expressed peace of mind and felt the facility delivered care above expectations; reviewers frequently recommended Pine Hill and reported positive outcomes for their loved ones.

    There are, however, consistent caveats that prospective families should weigh. The building and amenities are not luxurious: multiple reviewers called the facility "dated" or "not modern," and at least one reviewer specifically noted lack of air conditioning. The small, intimate scale that many reviewers valued may be a drawback for others — some said it was "not the right facility for us." Physical accessibility is a concern: there are stairs and a riding-chair for stairs, which presents a barrier for some residents. Operational details such as lack of staff uniforms or name tags created confusion for visitors in at least one account. A few practical issues were mentioned occasionally: shared bathrooms for some rooms, transportation costs as an extra expense, and the fact that it is an all-women facility which may not fit every family’s preference.

    In summary, Assisted Living at Pine Hill is best characterized as a small, family-oriented residence with exceptional, individualized caregiving, strong interpersonal continuity, and well-liked home-cooked meals and activities. It is particularly well suited to families seeking a close-knit environment, attentive staff who will go above and beyond (including hospice-level care), and a more residential, non-corporate setting at a reasonable price. Prospective residents should balance these strengths against the facility’s older physical plant, limited modern amenities (including A/C in some areas), mobility/accessibility constraints, and the small scale which may not offer the breadth of services or privacy some families want. Overall, reviews point to high satisfaction for people prioritizing warmth, personal attention, and community over luxury or a large institutional infrastructure.

    Location

    Map showing location of Assisted Living at Pine Hill Retirement Home

    About Assisted Living at Pine Hill Retirement Home

    Assisted Living at Pine Hill Retirement Home is a small, all-women assisted living community in Windham, New Hampshire, and has been caring for seniors since 1982. The home sits on a private 6.5-acre country property and shares grounds with Pine Hill Estate. The setting feels quiet, homelike, and safe, with both private indoor spaces and open outdoor areas like gardens where residents can walk and enjoy fresh air. Each of the 16 residents has a private room they can furnish with their own pictures and furniture, so it feels more personal and comfortable, and there's a private bathroom in each room. The community's common living room, dining room, and kitchen encourage residents to spend time together, eat shared meals, or take part in daily activities like arts and crafts, music, tabletop games, and gardening, and the staff works to keep things active and welcoming.

    The staff has over 100 years of combined experience and provides 24-hour care, personal assistance, housekeeping, and laundry. Nurses, occupational therapists, and personal care assistants help with needs like bathing, dressing, and medication reminders, and there are also transportation services for errands or doctor appointments. The community supports both respite and long-term stays, so it's possible for residents to get help when recovering or when facing health changes. Meals are cooked on-site and shared in the communal dining room, with guest parking available for visitors. The facility's routines and clubs help residents keep busy, encourage friendships, and let everyone pursue interests old and new, while religious services and events add variety for those who want them.

    Assisted Living at Pine Hill Retirement Home accepts Medicaid and checks as payment, tries to keep rates affordable, and offers help for residents with different limitations and disabilities, including those needing high acuity, diabetic, or incontinence care. The home features cable TV and internet in common areas, and the team aims to make every resident feel safe, independent, and valued. Being a small and family-oriented home, it has a quieter, more connected feeling than larger places. Residents can enjoy their independence and privacy while knowing help's there if needed, thanks to personal and medication care, housekeeping, and a friendly atmosphere with familiar faces every day. The facility's licensed under state license number 04480.

    People often ask...

    Nearby Communities

    • A woman in a red dress and red face mask playing the violin while another woman in a black dress plays a grand piano in a room with wooden paneled walls and abstract artwork hanging behind them.
      $15,000 – $25,000+4.8 (47)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living

      Inspīr Carnegie Hill

      1802 2nd Ave, New York, NY, 10128
    • Photo of The Apsley
      $17,000 – $23,450+4.5 (31)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      assisted living, memory care

      The Apsley

      2330 Broadway, New York, NY, 10024
    • A tall, modern multi-story building with many windows reflecting sunlight, situated on a city street at sunset with people crossing the street and cars parked along the road.
      $8,900 – $15,600+4.7 (72)
      Studio • 1 Bedroom
      assisted living, memory care

      Sunrise at East 56th

      139 E 56th St, New York, NY, 10022
    • Photo of Coterie Hudson Yards
      $10,800 – $25,500+4.4 (86)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Hudson Yards

      505 W 35th St, New York, NY, 10001
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Exterior view of a senior living facility with a circular driveway, landscaped garden, benches, and a central water fountain under a partly cloudy sky.
      $4,750+4.6 (111)
      suite
      independent, assisted living, memory care

      Brightview Greentree - Senior Independent Living, Assisted Living, Memory Care

      170 E Greentree Rd, Marlton, NJ, 08053

    Assisted Living in Nearby Cities

    28 facilities$7,408/mo
    28 facilities$7,420/mo
    38 facilities$6,839/mo
    18 facilities$6,709/mo
    53 facilities$8,535/mo
    55 facilities$6,947/mo
    13 facilities$7,032/mo
    62 facilities$8,725/mo
    21 facilities$6,846/mo
    50 facilities$7,932/mo
    60 facilities$6,947/mo
    54 facilities$7,007/mo
    © 2025 Mirador Living