Pine Acres Healthcare & Rehabilitation Center

    51 Madison Ave, Madison, NJ, 07940
    4.0 · 87 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care but inconsistent staffing

    My experience was mostly very positive: the staff were compassionate, attentive and professional, therapies (PT/OT) and nursing care were excellent, meds and pain were well-managed, the facility was clean, modern and welcoming, management was accessible and admissions were smooth - giving our family real peace of mind. That said, I saw inconsistent staffing (nights/one floor), some communication lapses (including DNR confusion), isolated incidents of missed care, cold meals and even a few issues with belongings, so quality can vary by shift. I would recommend Pine Acres for rehab and long-term care but advise staying engaged and clarifying staffing/communication expectations up front.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.05 · 87 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      2.8
    • Amenities

      4.4
    • Value

      4.0

    Location

    Map showing location of Pine Acres Healthcare & Rehabilitation Center

    About Pine Acres Healthcare & Rehabilitation Center

    Pine Acres Healthcare & Rehabilitation Center sits at 51 Madison Ave in Madison, New Jersey, and specializes in both skilled nursing and rehabilitation services for seniors who need long-term care or recovery after a hospital stay, and the building holds 102 certified beds in a setting that's been family owned and operated for years, with an affiliation to MB Healthcare, and offers both sub-acute rehabilitation and long-term care, with a team usually ranging from 51 to 200 workers, including an RN, BSN nurse and a wound care nurse manager, and you'll find staff available 24 hours a day to help with anything residents need, including medication management and getting to medical appointments, plus there's always management checking in with families about care plans, medication changes, or special needs.

    Nurses at Pine Acres have a turnover rate of 49.3% and on average residents get about 3.48 nurse hours each day, which means some staff come and go but you'll still see pleasant, attentive nursing around the clock, as care is coordinated through an interdisciplinary team that involves families and patients with regular care planning, though they've been cited with deficiencies in both infection prevention and developing comprehensive care plans, so they're careful but still working to improve in those areas-residents do get a wide range of medical services like EKGs, lab work, bladder scans, IV therapy, TPN, orthopedic and trauma rehab, stroke and cardiac care, congestive heart failure management, wound care, tracheostomy care, and post-surgical rehab, so most recovery needs can be met right on site.

    The facility is designed so long-term care sits in a separate wing from rehab, and you get a home-like environment with garden areas, park-like grounds, and outdoor activities for those able to join, along with private or semi-private rooms that're set up with cable TV, attractive common rooms, a dining room that serves chef-prepared meals, and snacks in a restaurant-style setting, and plenty of comfort touches like a beauty and barber shop, daily exercise and entertainment programs, and wireless internet to help residents keep in touch or browse the web.

    Rehabilitation services are available seven days a week, and every care plan is personalized for individual needs, whether someone's there for short-term rehab, a respite stay, long-term care, or more specialized sub-acute services after a hospital visit, and the wound care nurse manager keeps an eye on anyone with complex healing needs, while ongoing recreation, social activities, and support from a director of social services help residents feel at home, with encouragement for open communication and feedback to keep families involved.

    Transportation and parking are close by, and you'll often hear from folks in the community that Pine Acres has a high standard for customer satisfaction and is known for compassionate, dedicated care, though there've been documented deficiencies in areas like infection prevention and care planning, they're still widely recognized for providing thorough support for seniors through challenging times, and anyone interested can take a virtual tour on their website at https://pineacresrehab.com to see what the facility looks like before planning a visit.

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