Winchester Gardens

    333 Elmwood Ave, Maplewood, NJ 07040
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.45·(86)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      4.4
    • Amenities

      4.8
    • Value

      2.4

    Pros

    • Immaculate, well-maintained grounds and historic buildings
    • Vibrant activity program with daily musical and cultural events
    • Comprehensive fitness and wellness offerings (pool, gym, classes)
    • Multiple dining venues with restaurant-style service
    • On-site subacute rehabilitation and skilled nursing unit
    • Spacious, newly renovated apartments and villas
    • Supportive move-management and transition services
    • Strong resident camaraderie and social culture
    • Engaged activity leadership and adaptive programming
    • Pet-friendly amenities and extensive outdoor spaces
    • Accessible location with convenient train access to Manhattan
    • Regular family communication channels (emails, meetings, Zoom)
    • Maintenance-free living with on-site maintenance and garages
    • Robust arts, lectures, and lifelong-learning opportunities
    • Warm, hospitality-oriented front-line staff
    • Clinical coordination with nurses, therapists, and social work
    • Varied on-campus common spaces (Great Hall, Winter Garden, cafe)
    • Perceived high-quality medical and therapy services when staffed

    Cons

    • Inconsistent staffing levels and coverage across shifts
    • Delays in responding to basic resident needs and requests
    • Gaps in rehabilitative staffing and weekend therapy coverage
    • Variable clinical skill mix in memory-care staff
    • Inconsistent adherence to professional conduct and privacy practices
    • Sanitation concerns within parts of food-service operations
    • Restrictive admission criteria for residents with cognitive impairment
    • Lengthy medical-documentation and administrative admission requirements
    • Service and operational changes following ownership transition
    • Limited on-demand transportation and driver availability
    • Slow in-suite response times (buzzer/alert delays)
    • Communication gaps between clinical teams and families
    • Inconsistent security and visitor-check procedures
    • Perceptions of aggressive billing or financial interactions

    Summary of reviews

    Winchester Gardens presents as an upscale, well‑maintained senior living campus with strong appeal for residents seeking an active, hospitality‑style community. The property’s historic English‑Tudor architecture, extensive landscaped grounds, and numerous common spaces (Great Hall, Winter Garden, café areas) are consistently described as attractive and meticulously cared for. Apartments and villas are noted as spacious and, in many cases, recently renovated, supporting maintenance‑free independent living for older adults.

    Activity programming and amenities are a clear strength. Reviewers describe a broad, daily schedule that includes live music and concerts, lectures, arts and crafts, exercise classes (including aqua aerobics), and organized outings. The LivWell/activity leadership is singled out for proactive, resident‑centered programming and for tailoring activities to individual interests. Facilities for wellness and recreation — a fitness center, pool, art room, library, putting course and dog park — support both social engagement and physical activity.

    Clinical services include an on‑site subacute rehabilitation unit and skilled nursing options, and many families report positive experiences with nurses, physical and occupational therapists, medication management, and coordinated care when staffing is adequate. Memory‑care programming (The Villages) and individualized care planning are available and give families peace of mind in many cases; however, accounts of memory‑care quality are mixed, indicating variability in staff skill levels and comfort with higher acuity needs.

    Areas of operational concern recur across multiple accounts and merit inquiry during a tour or family meeting. Staffing and coverage are described as inconsistent, with specific lapses in weekend rehabilitation coverage and variable responsiveness to in‑suite calls. Several reviews note delays in attending to basic resident needs and instances of inconsistent professional conduct and privacy practice enforcement. There are isolated sanitation concerns cited in food‑service areas, and some reviewers describe procedural weaknesses in security/visitor checks. Administrative issues mentioned include restrictive admission criteria for residents with cognitive impairment, substantial medical‑record requirements at intake, and perceived changes in service or pricing following an ownership transition; there are also perceptions of aggressive billing or financial interactions in a small number of accounts.

    For prospective residents and families, Winchester Gardens offers a compelling combination of campus amenities, active programming, and on‑site clinical resources. Because review content indicates variability in staffing, weekend therapy availability, and some operational practices, families should verify current staffing ratios and weekend/after‑hours clinical coverage, ask about sanitation and food‑service oversight, review privacy and visitor‑control policies, and clarify admission documentation and fee structures. When these operational questions are addressed satisfactorily, the community is frequently described as providing a high level of social engagement, attractive facilities, and an attentive culture of care.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Winchester Gardens is located at 333 Elmwood Ave, Maplewood, NJ, 07040.

    About Winchester Gardens

    Winchester Gardens sits on a pleasant campus, offering many different types of care for older adults, and with Susan Lippy serving as executive director, the place makes sure folks get attention from someone who cares about their well-being, and here you'll find a Life Plan Community model that lets people move between levels of care like independent living, assisted living, memory care, skilled nursing, and even rehabilitation, all without having to leave familiar surroundings, and there's a definite focus on both medical and emotional support since the place brings in physicians, psychiatrists, general practitioners, osteopaths, and mental health professionals, plus there's a clinic working with holistic and whole-person care, and diagnostic services that look at every part of a person's health, while Summit Medical Group handles health care. Winchester Gardens works as a not-for-profit, meaning the focus stays on resident needs, and you'll find a team dedicated to making things run smoothly, with helpful and joyful staff, and family members get updates as part of regular meetings. Folks can join in with adult day care, home care with trained aides, and respite care, so there's a way to get help as needed if someone needs a break or chooses to age at home.

    On the entertainment and daily life side, you'll see all sorts of amenities that older adults appreciate, such as an indoor swimming pool that has a chair lift for easier access, with comfortable lounge chairs and spotless walkways, while inside the main building, there's a warm sitting area with leather seats overlooking a courtyard, game room with billiards, cozy fireplaces, and backgammon, wood-beamed common rooms with chandeliers, ornate rugs, plus arts and crafts studios and woodworking workshops for people who like working with their hands, and there's even a virtual senior center and video tours so relatives or visitors can get a feel for the place before stopping by.

    Dining choices go beyond the ordinary, with a café and bistro and an elegant dining room set up with white tablecloths and round tables, stylish lighting, plus a bar and lounge area for socializing, and meals are planned by chefs focused on nutrition, taste, and quality. Newer apartments have been upgraded, and living options include modern apartments and villas with Central Park-style landscaping, so folks can pick what suits them best, and the memory care area gives support for those living with Alzheimer's or other dementia, with rooms and routines made to reduce confusion and prevent wandering.

    Daily living is made easier with housekeeping, laundry, transportation, Wi-Fi access, sidewalks, and activities for every level of energy, like walking paths, clubs, programs that encourage hobbies, exercise, and friendship, along with the LivWell wellness program that covers all parts of staying healthy-body, mind, and spirit. Residents can count on home health services, diagnostic services, nursing support, help with bathing or medication, and staff are around to lend a hand and keep track of changing needs as people age. Winchester Gardens stays connected to families and the outside community through Facebook, their gallery of photos and videos, and regular communication, and while the place is full of features and community life, the main idea is steady care and good company, not flash or fuss.

    People often ask...

    Winchester Gardens offers independent living, assisted living, memory care, and skilled nursing.

    There are 45 photos of Winchester Gardens on Mirador.

    Yes, Winchester Gardens allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 333 Elmwood Ave, Maplewood, NJ 07040.

    No, Winchester Gardens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Jersey, the Department of Health licenses assisted living residences and posts the results of its routine inspections and investigations.

    License numberNJ30A000
    StatusActive
    Facility typeAssisted Living Residence
    Capacity72 residents
    LicenseeMARCUS L. WARD HOME
    Care servedMr. David Weiner
    ExpiresJuly 31st, 2027
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Winchester Gardens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Winchester Gardens directly. There is no cost for this service. We are compensated by the community you select.

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