The Plaza Rehab And Nursing Center sits at 100 West Kingsbridge Road in the Bronx and offers skilled nursing and rehabilitation care for seniors. The center has 816 certified beds, usually caring for about 726 residents every day, and has a for-profit partnership ownership under the name TCPRNC, LLC, managed by Leopold Friedman and Avi Philipson since September 2016. This nursing center is affiliated with Citadel Care Centers, and while it's connected with Jewish Home and Hospital Lifecare System, which is a nonprofit, the Plaza itself runs as a for-profit facility. The nursing home is one of three campuses, including sites in Manhattan and Westchester, and it's associated with the Sarah Neuman Center for Healthcare and Rehabilitation. The Plaza provides not only long-term care but also rehabilitation, sub-acute care, adult day care, and home health care services, with care plans meant to fit the needs of each resident. There's a state-of-the-art therapy center, a therapy room, an on-site dialysis center, and cutting-edge cardiac and sub-acute rehabilitation. They also provide social and community services, skilled nurses, doctors, other healthcare staff, and offer specialized nutrition and concierge nursing.
Residents can expect a Resident Council to help with communication and voicing concerns, and the facility tries to create a cheerful and caring environment with spacious rooms and fine dining. The CMS gives the Plaza Rehab And Nursing Center an overall 2-star rating, which is below average, with average health inspection ratings and much below average staffing ratings. The nurse staffing level is 2.95 hours per resident a day, and licensed nurse care totals 57 minutes per resident per day, which falls below state and national averages, as does the 21 minutes with a registered nurse and 36 minutes with a licensed practical or vocational nurse. Physical therapist staffing matches the national average at 5 minutes a day. The nurse turnover rate is 31.8%.
The quality of resident care for long-term residents is rated much above average at 5 stars, though short-stay measures are lower at 2 stars and the general quality of resident care is above average at 4 stars. The center reports some care strengths, such as lower-than-average rates of pressure ulcers and urinary tract infections among long-term residents, though more long-stay residents need increased help moving and with daily activities. The re-hospitalization rate for short-stays is a bit higher than the average. They provide most but not all flu and pneumonia vaccines, with the pneumonia vaccine rate being higher than average but flu vaccination just a little lower. There have been no recent federal penalties or fines, but CMS inspection reports have found deficiencies, including some concerning matters like failure to protect residents from abuse and incomplete care plans. The Plaza has also had inspection delays and complaints, with multiple deficiency reports on record.
Special features at the Plaza Rehab And Nursing Center include a focus on helping patients regain strength and quality of life, transitional care programs, on-site clinical care, and long-term rehabilitation services. The center is not a hospital or a continuing care retirement community but focuses wholly on nursing and rehabilitation needs for seniors, serving thousands of people daily as part of a larger system.
