Complete Care at Holiday City

    4 Plaza Dr, Toms River, NJ, 08757
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, great rehab, concerns

    I'm conflicted: the staff are warm, friendly and often go above and beyond-names like Arlene, Aubrey, Shelby, Tianna and Tasha and the therapy team stood out-and rehab/physical therapy was excellent. The building feels dated and could use a facelift; food and housekeeping were inconsistent and I sometimes noticed odors or unclean areas. Chronic understaffing showed up as slow or no response to call bells and residents waiting for basic care. Administration has made some improvements recently, but communication and consistency remain uneven. Overall: caring people and great rehab, but I'd be cautious about long-term placement until staffing and cleanliness issues are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 208 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.7
    • Meals

      2.2
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Complete Care at Holiday City

    About Complete Care at Holiday City

    Complete Care at Holiday City is a nursing facility at 4 Plaza Drive, Toms River, New Jersey, and it opens for appointments Monday through Saturday from 8:00 in the morning to 5:00 in the evening and keeps its doors closed on Sundays, and the place has staff who speak English and some other languages, which makes it easier for different families, and the team there has earned a reputation for being attentive, especially under the new management, and you'll find they work hard to build strong relationships with the residents and their families by being present and available, taking a hands-on approach that includes regular visits and talking with people to really understand what's needed. Complete Care at Holiday City offers a full range of healthcare services, and it designs care plans to meet the unique needs of folks, providing long-term care, subacute rehab, orthopedic rehab, home care, wound care, renal care, respiratory care, stroke recovery, memory care, hospice care, and cardiac care, and they also focus on patient-centered outcomes with an interdisciplinary clinical care team who sets goals, supports recovery, and aims for the best possible results for everyone there, and they do this work in collaboration with leading providers, specialists, and local hospitals to give comprehensive support. The staff's clinical expertise shows in the advanced care programs and special rehabilitation services, and you can see their dedication in the way they provide both medical and supportive well-being initiatives, all while working independently but licensed to use the Complete Care name, and you'll find more details about their facility, services, and a virtual tour at their website, www.ccholidaycity.com, if you want to look at it before you visit, and they show up under Find Care in New Jersey because they serve the area and keep their focus on providing extraordinary care and compassion every day, aiming to create a community atmosphere where every resident can feel supported.

    About Holiday by Atria

    Complete Care at Holiday City is managed by Holiday by Atria.

    Holiday Retirement, founded in 1971 by Bill Colson, was one of the largest independent living operators in North America with over 300 communities at its peak. In 2019, Holiday Retirement was acquired by Atria Senior Living, creating one of the largest senior living providers in the United States. The communities now operate under the Atria brand while maintaining many of the traditions and values that made Holiday Retirement a trusted name in senior living for nearly 50 years. Holiday pioneered the concept of affordable, all-inclusive independent living for seniors, offering residents a worry-free lifestyle with meals, housekeeping, activities, and transportation included in one monthly fee.

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