West Caldwell Care Center sits on Fairfield Avenue over there in West Caldwell, New Jersey, and you'll find that the place does tours for visitors, so you can meet the staff and residents and get a feel for it yourself, which a lot of folks appreciate because you like to know what you're getting into, and as far as payment, they take Medicaid only, which matters if you're sorting out finances. The facility has nurses on staff, along with folks trained specially in mental health care, so they're ready if someone has more than general medical needs, and all of the staff go through a training and qualifications program, because you want people who know what they're doing, and you'll notice the staff speak English but also come from different backgrounds, which some families see as welcoming.
You'll find a full list of amenities, including meals planned with diet and nutrition in mind, various therapies, a dining room, fitness and wellness programs, a salon, and all sorts of games, recreation, hobbies, social and spiritual activities, so there's usually something going on whichever day you come by, even if sometimes people say the food isn't always the best. Nursing home services are available along with clinical care, and if you need home care, you can even book appointments with them, and they've got things like My Adult Foster Care, My Adult Home Care, My Senior Care Hub, and My Adult Behavior, which are their own programs. There's even technical features like electronic visit verification (EVV) that help keep track of visits and care, and they encourage family engagement, so families stay involved. Activities and transportation are part of the mix, and the place stays pretty clean-people mention that a lot.
For medical needs, the Center offers everything from acute care to long-term care, subacute and orthopedic rehab, stroke recovery, wound care, hospice, renal and even on-site dialysis using new technology, so people don't have to travel for treatments. They also offer memory care for dementia or Alzheimer's, plus cardiac and respiratory care for folks dealing with heart or lung problems, and therapy staff get mentioned for being helpful and knowledgeable, which is important when you need extra assistance, and you'll find social workers and aides who do their best to be accommodating even when things get busy. There are physical therapy, recovery, and rehabilitation services, and the general feeling is the staff try hard to make everyone feel like part of a family, with leadership taking a hands-on approach and trying to build real relationships, and even though there are complaints now and then, most say the center does what it can to support seniors in need.
The hours run from Monday through Saturday, 8 in the morning until 5 in the evening-they're closed on Sundays though-and visiting hours go from 8 in the morning to 8 at night, so families have a fair bit of time to stop in. There's a food program (CACFP) too, and remote patient monitoring through tele-health, along with care management, so people get help staying on top of their health. Altogether, West Caldwell Care Center provides a range of care and clinical services, and while no place is perfect, for families looking for Medicaid-only options and various therapy and medical programs, it covers a lot of ground and aims to make things as supportive as it can.
