Overall sentiment: The overwhelming majority of reviews present Premier Nursing and Rehab Center of Far Rockaway as a strong performer — particularly for short-term, rehabilitation-focused stays. Reviewers repeatedly praise the facility’s rehabilitation program (PT/OT/ST), describing therapists and the director of rehab as “superb,” “the best of the best,” and crediting the team with measurable, practical outcomes (e.g., helping patients regain mobility, walk again, or return home). Short-term rehab experiences are consistently described as successful, efficient, and goal-oriented; multiple reviewers explicitly recommend the center as the top short-term rehab option in the Far Rockaway area.
Staff quality and clinical care: Across reviews the staff receives near-uniform praise. Nurses, CNAs, therapists, social workers, and reception/frontline personnel are described as caring, kind, communicative, and attentive. Nursing leadership and administration frequently receive positive mention for responsiveness and involvement; many reviewers emphasize daily communication to families, timely medications, attentive wound care, and individualized attention. The presence of on-call doctors and a nurse practitioner is repeatedly noted as a reassurance and clinical strength. Several reviews single out wound care, organized care teams, and detailed nursing oversight as standout elements.
Facilities, cleanliness, and amenities: The facility’s physical environment is often described as clean, well-kept, and recently renovated — especially the short-term rehab unit, lobby, and first floor. Renovation-related comments are highly positive: reviewers report a modern, attractive short-term unit that is quiet, comfortable, and conducive to recovery. The rehab gym is a standout amenity mentioned in many reviews: described as well-equipped, clean, and integral to successful therapy. Safety features such as a secure entrance, easy check-in/drop-off, and a sense of peace and security are also commonly cited.
Dining, activities, and resident life: Many reviewers report satisfactory dining with customized menus and options, with the kitchen and dietary staff receiving commendations. Recreation and activities are also positively described: daily activities, patio and games, and staff-led programs contribute to a pleasant, home-like environment for residents. Several reviews indicate that residents are kept engaged, and families appreciate the recreation staff’s involvement.
Administration and management: Most reviewers praise administration as caring and responsive; some note that administrators take an active, hands-on approach. However, there are a small but important number of strongly negative comments about administration/ownership. A handful of reviewers allege mistreatment, dishonest behavior, or a lack of dignity and respect from management; a few mention new management with declining care quality or that the interior differed from photos. These negative reports are not the dominant theme, but they are significant because they contrast sharply with the otherwise positive consensus and warrant attention.
Negative patterns and caveats: While the vast majority of feedback is positive, several recurring concerns emerge. A few reviewers mention localized odors (bathroom residue) and a specific trash incinerator/drainage issue. Parking availability is a common practical concern. There are mixed comments about food quality — many praise the kitchen, while a minority report problems (some of which were reportedly addressed promptly). Renovations, while generally praised for improving the environment, have been noted as ongoing and occasionally disruptive. A small subset of reviews raises serious concerns: reports of mistreatment, confinement of non-ambulatory residents, and claims that the facility is “not for disabled” or has age-related suitability limitations. These more severe criticisms are isolated but should be investigated by prospective families.
Overall assessment and recommendations: Premier Nursing and Rehab Center of Far Rockaway appears to excel in rehabilitation services, staff attentiveness, cleanliness, and modernized short-term units. For families seeking short-term post-surgical rehabilitation or functional recovery, the facility repeatedly receives high praise and personal recommendations. Prospective residents and families should, however, do due diligence: ask about parking logistics, verify current renovation timelines, request a tour to check for any odors or drainage problems, and clarify dietary options if food variety is important. Given the minority of reports alleging mistreatment or management issues, families considering long-term placement should ask about management stability, complaint-resolution procedures, and recent quality metrics or inspection results. Overall, the dominant impression from reviews is of a rehabilitation-focused, staff-oriented facility with strong clinical outcomes and a generally positive, caring culture — with a small number of isolated but serious negative reports that merit direct inquiry during the admissions or touring process.
