Fulton Center

    847 County Hwy 122, Gloversville, NY, 12078
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Some caring staff, systemic neglect

    I had mixed experiences at this facility - several nurses, CNAs, therapists and activity staff were kind, attentive and excellent in rehab, but systemic problems are severe. I personally witnessed theft, unreturned calls, ignored call buttons, delayed or missed meds, residents left soiled for hours, foul odors, dirty linens, bedsores and poor medical oversight. The building is convenient and has some clean, newly updated areas and good therapy, yet chronic understaffing, poor communication, management indifference and alleged neglect/abuse make me uneasy. If you consider it, visit daily and monitor meds and hygiene closely; I'd only trust it for short-term rehab under heavy oversight, not long-term/high-needs care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.81 · 114 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.3
    • Meals

      1.2
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Fulton Center

    About Fulton Center

    Fulton Center for Rehabilitation and Healthcare sits in Gloversville, New York, and serves a wide variety of healthcare needs for seniors, so families find many care options in one location, and sometimes folks prefer that because it can be less confusing if things change for a loved one. They're open day and night, with care teams on duty around the clock, so residents get help when they need it. The staff includes skilled nurses, administrators, and expert therapists who focus on individual plans and resident well-being, and then there's onsite medical staff for more complex needs, since some seniors need a range of different treatments. Fulton Center has a Skilled Nursing Facility, and part of its attention is on giving both short-term rehab and long-term care, including programs like GO Rehab Program and RehabStrong™, which use cutting-edge rehab technology and individualized plans to help people recover and return to daily routines when possible.

    Residents at Fulton Center can find many types of living and care, from independent senior living to enriched housing, licensed skilled nursing, and support for many different health conditions; there's Alzheimer's Care and Dementia Care, and also care for Cardiac, Pulmonary, Pain, Dialysis, HIV/AIDS, Hospice, Stroke, Wound, Orthopedic, Ventilator needs, TBI/Neurobehavioral, and Ultra-Care, so families looking after folks with serious illness or injury can find specialized help here. The Eastern Star Home & Campus, with Pounder Hall, offers secure retirement living in a country setting, which some people prefer for a calmer pace and more privacy. For those needing help only during the day, Adult Day Care and Home Health Care are available, along with lab and urgent care, skilled nursing, and assisted living. There are also floor plans and payment options, with planning advice if families need help sorting through all the choices.

    Residents take part in different activities, and Fulton Center's community approach aims to support friendship and connection, which older adults often appreciate, and staff adjust rehabilitation sometimes so people can get home and back to the lives they had, when possible. The nurse-to-resident ratio means several caregivers keep track of each resident, and the center uses modern EMR and charting to make sure doctors and staff stay updated and talk to each other. Safety and visitation policies reflect careful responses to COVID-19, with specific testing and protective measures for visitors, as well as rules that help safeguard everyone's health. Fulton Center holds a CMS Five Star Rating, and as part of Centers Health Care, it benefits from a network known for high standards in post-acute care. The Mohawk Valley surroundings give the place a calm, nurturing feel, and specialized programs and therapies mean people get plans suited to them, not just a one-size-fits-all approach. The environment is tranquil but active, aiming for both care and dignity for each resident, whether they're there for a short recovery or longer support.

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