The reviews for Long Beach Assisted Living present a highly polarized picture: a substantial subset of reviewers praise the facility for its compassionate staff, strong admissions process, modern oceanfront facility, kosher dining, and active social life; while another substantial subset reports serious safety, hygiene, staffing, and management failures. The most consistent positive themes include friendly and supportive direct-care staff, helpful and professional admissions (several reviewers name staff such as Kelly and Avi), a wide range of on-site clinical services (medication administration, nursing access, PT, on-site physicians), plentiful activities, and appealing ocean-view dining with kosher meal options. Multiple reviews describe clean, modern common areas, spacious rooms with private baths, and a comfortable, community-oriented atmosphere where residents feel safe and socially engaged.
Contrasting those positive accounts are recurring, severe concerns. Several reviews allege understaffing, delayed emergency responses, and even deaths or near-fatal events (including a report of a resident choking in the dining room where no staff with CPR was available). There are multiple mentions of fights, theft, police involvement, alleged thefts of residents’ allowances, and allegations that management is dishonest or primarily money-driven. Hygiene problems are repeatedly flagged: bed bug infestations appear in many reviews along with reports of roaches, urine smells, and instances of diapers left on floors. Maintenance and building-repair issues (including unreliable elevators and long waits) are also cited repeatedly.
A salient pattern across the reviews is inconsistency. Many reviewers emphatically endorse the facility—praising meals, staff responsiveness, smooth move-ins, and excellent care—while others report the opposite: emotional abuse, poor food, nursing incompetence, and unsafe conditions. This split suggests variability over time, across units/shifts, or between individual staff members and management responses. Several reviewers explicitly note that the facility was a good match for residents who needed moderate support and valued independence, but not appropriate for those requiring high-dependency assistance (feeding, extensive showering, one-on-one aide needs). There are also multiple praising comments about individualized attention and dignity, juxtaposed with allegations of aides who “act like they’re there to collect a paycheck.”
Management and administration receive mixed evaluations as well. Positive reviews describe proactive administrators who are responsive, give families peace of mind, and oversee a smooth transition. Conversely, other reviews accuse management of dishonesty, intimidation, 30-day eviction notices, and poor follow-up on serious incidents and complaints. There are serious allegations of potential fraud and intimidation of whistleblowers; these are repeated enough in the negative reviews to be a noteworthy pattern and a major concern for prospective residents and families.
Dining and activities are another area of divergence. Many reviewers rave about kosher, tasty meals, ocean-view dining, snacks, and an active calendar (BINGO, holiday parties, fireworks). Others call the food “disgusting” and say kitchen quality varies. Activity programming and recreation staff are frequently commended, but a few reviews say they would like even more or improved offerings.
Safety and clinical care show some of the sharpest contrasts: several accounts describe attentive nursing, strong diabetic care, ongoing communication with families, and timely medical coordination. Opposing accounts describe incompetent nursing, lack of medical follow-up, and critical emergency failures. Reports of ambulance/ambulette behavior described as “dump and run,” along with accusations of delayed or absent emergency response, amplify concerns for those reviews describing adverse events.
In summary, reviews paint Long Beach Assisted Living as a facility with real strengths—location, modern common spaces, kosher dining, active social programming, and many caring staff members and clinicians—but also with substantive and recurring red flags: severe cleanliness and pest-control issues, safety incidents, alleged financial misconduct, inconsistent caregiving quality, maintenance problems, and troubling emergency response failures. The volume and gravity of negative reports (bed bugs, deaths or near-deaths, allegations of theft and intimidation) warrant careful verification by prospective residents and families. If considering this facility, reviewers’ patterns suggest it is important to (1) ask for recent health inspection and pest-control records, (2) inquire about staffing ratios and emergency response protocols, (3) request details on incident reporting and family communication practices, and (4) confirm whether the facility can meet higher-acuity care needs. The overall sentiment is mixed—some families describe Long Beach Assisted Living as a caring, life-enhancing place, while others warn of potentially serious and dangerous problems—so due diligence and direct follow-up on the specific concerns raised in reviews are strongly indicated.
