Overall sentiment is mixed but leans toward improvement in recent reviews. Multiple summaries highlight a transformed physical plant and helpful clinical staff under new ownership, while other reviews report serious care and staffing problems—some dating back to a decline after Hurricane Sandy. The most consistent positives are about the renovated facility, pleasant rehabilitation experiences, and active programming; the most consistent negatives relate to food quality and staffing/care reliability.
Facilities and environment: Several reviewers praise the center's physical attributes: a fully renovated, beautiful, brand-new building with ocean views, very clean common areas, and spacious rooms. TV rooms on each floor are used for dining, and the facility allows private or shared rooms. A 24-hour security presence is noted positively. These descriptions suggest a strong recent capital investment and attention to cleanliness and comfort.
Care quality and staff: Reviews are polarized. On the positive side, many mention friendly staff and specifically name nurses, social workers, and physical therapists as pleasant and informative; rehabilitation stays left some reviewers very pleased with outcomes. On the negative side, others report significant care problems: reviewers describe unwilling staff, lack of follow-up, low staff-to-patient ratios (including situations with only one nurse overseeing many aides), and overall care quality concerns. Some reviewers used strong language, calling it the 'worst facility' and referencing a period of poor care following Sandy. This creates a pattern of inconsistent experiences—some residents receive attentive, competent care, while others experience understaffing and insufficient follow-up.
Dining and activities: Activity programming is generally a strong point—holiday parties, bingo, and organized trips to casinos and restaurants are repeatedly mentioned, and outside food is allowed, which families appreciate. However, dining quality is a recurring complaint: multiple reviewers describe the food as 'not great' and at least one called the meals 'dog food.' So while social and recreational offerings appear robust, the culinary program is a notable weakness.
Management, timeline, and notable patterns: A clear timeline emerges in the reviews. Many negative comments reference a decline after Sandy, implying that past facility management and conditions were poor. New ownership and a full renovation are repeatedly mentioned as turning points; several recent reviewers say the building is beautiful and that nurses, social workers, and therapists are pleasant and informative. Despite the physical upgrades and some positive staff reports, staffing-level issues and inconsistent care persist in several accounts. Some reviewers explicitly suggest hiring outside help, indicating that management-level solutions may still be needed to fully address clinical and operational gaps.
In summary, Long Beach Nursing and Rehabilitation Center presents as a facility with strong recent investments in its physical environment and active programming, and with many reports of effective rehabilitation and friendly clinical staff. At the same time, there are recurring and serious concerns about food quality, staffing ratios, follow-through on care, and historical declines in service. Prospective residents and families should note the polarized reviews: many praise the renovated facility and rehabilitation outcomes, while others report unacceptable care problems. The dominant themes are improvement in the building and programs under new ownership, paired with uneven clinical staffing and dining weaknesses that may affect the day-to-day experience.
