North Country Nursing & Rehabilitation Center

North Country Nursing & Rehabilitation Center sits in Massena, NY, and has 140 certified beds for people who need long-term help, skilled nursing, or rehab care because they're frail, dealing with illness, or recovering after hospital stays, and you'll find they usually have about 130 residents each day, so it's on the larger side. This place provides support for people who need daily nursing care, therapy like physical, occupational, or speech services, and structured care plans aimed at both recovery and long-term support, and the staff offers nursing rehab, nutrition and exercise programs, and even extra services like dental, beauty, and barber care. The facility takes both Medicare and Medicaid, and although they offer certified therapists, social services, wellness planning, infection control, and upgraded amenities for comfort, it's also important to note that North Country Nursing & Rehabilitation Center's official reports show a mix of quality, because while their quality measures are above average and nurse staffing hours sit above the state average with 3.99 nurse hours per resident per day, they've also had a much below average rating in health inspections and for overall performance, as state inspectors documented 34 deficiencies, including three related to infection and others involving food storage, safety, and nutrition practices. There's a high nurse turnover rate-50%, which is more than the state average-though there are enough nurses on staff according to state levels, so coverage is there, but sometimes the faces change a lot. Ownership is local, with Menajem Salamon and Mordejai Salamon holding the major shares, and several managers, like Neil Cichetti and Rean Enriquez, oversee daily operations. The center's rooms and facilities were recently renovated to provide an upscale environment, and families and residents who've left reviews mention a dedicated care team and specialized help for elder care, rehab, and family guidance, and you'll find open in-person visitation with screening in place, too. Official ratings lean low on inspection and overall, but families have given an average 4.1 stars out of 35 reviews, and if you're considering a place that handles long-term, skilled, and rehabilitation care with the full spectrum of therapies, North Country Nursing & Rehabilitation Center is one to look at, knowing both its strengths in rehab and therapy coverage and the state-reported shortcomings in inspection and nutrition practices.