Massena Rehabilitation and Nursing Center

Massena Rehabilitation and Nursing Center, sitting over at 89 Grove Street in Massena, NY 13662, is a skilled nursing facility with 160 certified beds and an average of 148 residents each day, and you'll find they have a website at massenarnc.com if someone wants more information. The center gives care to folks needing skilled nursing as well as short-term rehabilitation and post-acute recovery, and they have a dedicated rehabilitation team that works up custom plans to help residents improve their mobility and overall well-being, trying their best to measure progress along the way, and there are also specific care programs so people with different needs can get the extra help they require. The staff provides care without discrimination based on things like race, creed, , disability, or other personal details, and admissions and services aren't limited by the way care is paid for, marital status, or preference. There are various amenities to support residents-things like restrooms, customer parking, accepting credit cards, air conditioning, wheelchair access, and WiFi-and air conditioning helps with comfort while wheelchair access makes sure all residents can move around the building, plus parking and credit card payments make life easier for visitors and families. The center offers skilled nursing services and tries to focus on compassionate and dignified care, trying to keep up with both the physical and emotional needs of people living there, and the long-term care team works to make the place a caring and lively community where people feel respected. Massena Rehabilitation and Nursing Center follows a pandemic emergency plan for safety, and they've got some policies and programs in place for infection control, though their inspection reports show 34 deficiencies, including issues with infection control and providing enough food, fluids, and following treatment orders-which means while there wasn't any actual harm reported, there was potential for more than minimal harm, and the Centers for Medicare & Medicaid Services (CMS) gives them an overall star rating along with ratings in health, staffing, and quality categories. As for staffing, nurse turnover rate sits at 62.3%, which is up from the New York state average of 41.2%, and the daily nursing hours per resident come to about 3.23, which is lower than the state average of 3.7 nurse hours, so folks considering the center may want to keep staffing levels in mind. Management has included Israel Ostrovitsky since April 2019 and Yoel Zagelbaum since February 2018, and the center's also been affiliated with Personal Healthcare Management. Residents get amenities and services aimed at helping with daily comfort and care, but people looking at Massena Rehabilitation and Nursing Center should take note of both the strengths-like rehabilitation focus, dedicated staff, and non-discrimination policy-and also be aware of the deficiencies and staffing rates so they have a full picture when considering options for themselves or loved ones.