New Paltz Center

    1 Jansen Rd, New Paltz, NY, 12561
    3.9 · 99 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Good therapy, poor staffing, unsafe

    My stay was mixed. I found many kind, caring nurses, excellent PT/OT and an active activities program, and some rooms felt clean and welcoming. However, chronic understaffing caused missed meds, ignored call bells, inconsistent bathing and soiled bedding; food and facility cleanliness were often poor, staff attitudes and communication were hit-or-miss, and I saw safety issues and missing personal items. I'd consider it only for short-term rehab - not for long-term or end-of-life care without extreme caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.3
    • Meals

      2.6
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of New Paltz Center

    About New Paltz Center

    New Paltz Center sits at 1 Jansen Rd, PO Box 909, in New Paltz, New York, and you can get there easily by car since the driveway works fine for automobiles and they've got customer parking. The building has an HVAC system to keep temperatures steady year-round and offers both short-term and long-term stays for residents, plus rehabilitation and skilled nursing services all day and night. Folks find shared rooms or two-bedroom apartments, all fully furnished, and those come with kitchenettes, private bathrooms, air-conditioning, telephone, cable, and internet, which helps make things more comfortable for people staying there, and there's focus on safety for folks who might wander so the place has protected environments and controlled areas for residents who need constant monitoring because of medical disabilities. There's a good amount of help with things like mobility, transportation, medication, and medical needs, and the staff includes skilled nurses and aides who many say are nice and helpful, while administrators, therapists, and a management team stay on site to manage any concerns and keep communication flowing using modern EMR charting technology.

    New Paltz Center offers things like radiology diagnostics and clinical lab services, along with help in daily activities, plus Alzheimer's Care, dementia care, and pulmonary care, as well as pain management, stroke care, TBI/Neurobehavioral Unit, Ultra-Care, hospice care, ventilator care, dialysis care, and HIV/AIDS care, so people with special care needs can get what they require there. The place has short-term rehab and long-term care, with individualized rehab plans that use some of the latest rehab technology, including the GO Rehab Program and Wound Care, all run by expert therapists who help folks work on getting their strength and independence back. There's subacute care, cardiac therapies, urgent care, home health, and nursing home services, along with adult day care, and assisted living, plus the nurse-to-resident ratio means several caregivers for each person.

    The location's close to things like grocery stores, restaurants, gas stations, and pharmacies, which helps family and visitors, and the staff cares about the well-being of every resident. People find advice and planning support, and payment options are available, with several floor plans to pick from if someone's looking for a fit. The center runs day and night, staying open 24/7, and aims to keep a sense of community with family involvement and resident friendships at the heart of how things work, while always focusing on making life healthier and safer for seniors who need extra help.

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