Morningstar Residential Care Center

    17 Sunrise Terrace, Oswego, NY, 13126
    2.8 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Neglectful care despite occasional compassion

    I had a mostly negative experience. My family faced delayed and dismissive nursing care-persistent understaffing, poor communication, dehydration and untreated wounds that led to hospitalization and a real risk of amputation, missing belongings, and general neglect-yet some nurses and aides were compassionate and therapy helped my mom's recovery. The facility is modern and can be clean with good activities and COVID precautions, but overall I cannot recommend it until staffing, responsiveness, and basic care improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.77 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.5
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      2.8

    Location

    Map showing location of Morningstar Residential Care Center

    About Morningstar Residential Care Center

    Morningstar Residential Care Center sits at 17 Sunrise Terrace in Oswego, New York, and folks around here know it's a nursing home with skilled nursing and residential care, so people who stay there get help with health needs and daily life right on the same property, and if someone needs therapy, food service, or activities, they've got those too, along with social work services to help families and residents handle the ins and outs of long-term care decisions, which often aren't easy. As a family-owned and operated place that's linked with SUNY Oswego, Morningstar does more than provide a bed by offering skilled nursing, rehabilitation for those needing a bit of extra help after an illness or surgery, and programs for both long-term and short-term stays, and they've even earned national attention for keeping high standards when it comes to care and support. People say there's a family-like atmosphere, and attention seems to be given to making care fit each person and their needs, which matters a lot for older adults facing physical or cognitive difficulties. The staff takes care of healthcare and support services while making sure residents have chances for recreation, getting meals taken care of, and having someone to talk to at the center, so it's a place designed to help people feel supported whether they're staying for a while or just passing through for short-term help.

    People often ask...

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