Riverview Manor Health Care

    510 5th Ave, Owego, NY, 13827
    3.5 · 23 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent short rehab, safety concerns

    I had a mixed stay. The rehab/therapy team, many nurses and aides were caring, communicative, and the remodeled, very clean facility with good food made my short-term recovery smooth. That said, management seemed disorganized, the place felt understaffed at times, and I witnessed safety lapses (falls, soiled linens/diapers), lost belongings, rude or unresponsive staff, and staff smoking on breaks - issues that make me wary of long-term care here. Overall: excellent for short rehab, but serious staffing and safety problems need fixing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.52 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Riverview Manor Health Care

    About Riverview Manor Health Care

    Riverview Manor Health Care Center sits on 510 5th Ave in Owego, NY, and you'll find it's a nonprofit, Medicare- and Medicaid-certified skilled nursing facility that provides both long-term and short-term care with a real emphasis on resident-centered support, and you know, the building's actually wheelchair accessible throughout, with handicap-accessible parking and restrooms, so folks with mobility challenges find the place easy to get around. Care and rehabilitation come from Riverview Rehabilitation and Nursing with skilled and experienced therapists and nurses around day and night, because the place is open 24/7, and they accept new patients at any time. They cover rehabilitation-physical, occupational, and speech therapies for things like joint replacement or stroke recovery-or if someone just needs a bit of help getting back on their feet, and they even offer outpatient therapy and day care programs, which is handy for folks who don't need to stay overnight. People who need specialized care for memory issues, such as Alzheimer's or dementia, get attention through individualized care plans, and the WanderGuard system helps reduce wandering and keeps people safe. There's a strong focus on nutritious meals since chefs and meal planners think hard about taste and nutrition, and their dining has even gotten awards for quality, so meals should be both good and good for you. Residents have social, physical, mental, and emotional activities to choose from, and the place is known for friendly staff who get recognized for being helpful and kind, so you get a welcoming environment every day. You'll see enclosed gardens, a fish pond, and a gazebo overlooking the river, where people enjoy a bit of nature on manicured lawns, and if someone wants spiritual support, regular religious services and pastoral care are there. Other conveniences include laundry, housekeeping, beautician and barber services, and cable TV and phone service at no extra charge, and there's a therapy gym and rooms for group and individual activities. The center stays up to date with modernized facilities and offers things like X-rays, pharmacy, diagnostic testing, internal nutrition therapy, and wound care, plus medication management and transportation for outings or appointments. Riverview Manor encourages mutual respect and has a clear policy against discrimination, bullying, and differential treatment, actively working to create a safe and inclusive environment for everyone, and they're also part of Nascentia Health's network, including engagement with plans such as Nascentia Dual Advantage and Nascentia Health Plus, all tied to Medicare. With both short-term and long-term care, hospice, palliative support, pain management, and a whole team approach that uses personal care plans for each resident, the place has a strong commitment to maintaining or improving the quality of life for people at different ages and stages, whether they need just a little help or full-time support.

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