Overall sentiment about Adirondack Manor is mixed but centers on a facility with notable strengths in staff engagement and some strong dining experiences, alongside serious and recurring concerns about care consistency, food quality, and facility condition.
Many reviewers emphasize a warm, homey atmosphere and praise the caregiving staff. Multiple comments describe staff as attentive, available, and willing to go the extra mile; reviewers also single out personalized care and a well-staffed nursing team. Practical services and activities are mentioned positively — on-site haircuts, regular outings and trips, holiday/seasonal meals, and resident cookouts are all described as meaningful parts of daily life. Several reviewers specifically name favorable menu items such as ribs and baked chicken, and highlight a chef who prepares a wide variety of foods with attention and affection. Low-sodium options and a diverse menu are also cited as positives for residents with dietary needs.
At the same time, there are clear, significant negative reports that cannot be ignored. Multiple summaries report poor staff responsiveness and instances of neglected basic care for some residents. Food quality appears inconsistent across reviews: while some praise the meals and the chef, others call the meals "atrocious," complaining of burnt or frozen food being served. This split suggests variability in kitchen performance or in the experiences of different residents and shifts. Facility upkeep is another area of concern; reviews mention dirty rooms and that the building needs renovation. One review explicitly notes a resident is depressed, which, when combined with reports of neglected basic care and cleanliness issues, raises concerns about resident wellbeing and morale.
Taken together, the pattern is one of strong interpersonal care and meaningful programming in some areas, paired with inconsistent operational execution. Strengths to preserve include the compassionate staff members who provide personalized attention, the active nursing presence, and engaging activities and special meals that residents enjoy. The most urgent issues to address are inconsistent responsiveness from staff, lapses in basic care, variable and sometimes very poor food quality, and facility cleanliness/maintenance problems. These concerns appear to be the principal drivers of negative sentiment and are likely the root causes of depressive feelings reported by at least one resident. Management focus on standardizing care practices, enforcing food quality controls, improving housekeeping and maintenance, and ensuring consistent staffing across shifts would likely reduce the negative reports while preserving the evident strengths in staff engagement and program offerings.







