Overall sentiment across the reviews is strongly positive, with consistent praise for staff, cleanliness, dining, amenities, and social opportunities. The Glen at Hiland Meadows is repeatedly described as a welcoming, safe, and well-run community. Many reviewers emphasize that staff are friendly, compassionate, knowledgeable, and willing to go above and beyond; several note long-tenured employees and consistent personnel, which contributes to a stable, familial atmosphere. Safety and security are recurrent themes — residents and family members appreciate monitoring and checks, lock-and-key private apartments, and the community's COVID-19 awareness and response.
Care quality and staff interaction are among the clearest strengths. Reviewers highlight staff helpfulness during tours and transitions, compassionate care for spouses and partners when needed, and a general culture of support that eases residents into community life. Multiple comments point to staff who direct residents to activities and meals, provide gentle encouragement, and make new arrivals feel at home. Although overwhelmingly positive, a few remarks flag occasional perceptions of staff as superficial or note management-policy complaints; these are uncommon compared with the volume of positive feedback.
Facilities and amenities receive high marks. The property is described as beautiful, immaculate, and well-maintained with attractive grounds, mountain views, covered porches, picnic areas, and luxurious common rooms. Fitness and wellness amenities are robust: reviewers mention a pool, hot tub, exercise room, and a wellness center. The dining room and on-site restaurant are frequently praised for quality, presentation, and a fine-dining feel — many reviewers said meals looked excellent, were made from scratch, and that daily menus are posted. Several reviewers also note that dining can be included with rent or provided via dining points; one reviewer specifically referenced 21 meals and monthly-rent dining inclusion. Housekeeping, routine maintenance, and services such as shuttle transportation, valet, and snow removal are routinely cited as conveniences that simplify life for residents.
Social life and activities are another strong theme. The community offers a wide range of programming — exercise classes, concerts, a Glee Club, knitting/sewing, art, games, library services (including book delivery), and special events — and many reviewers describe an active, engaged resident base and sociable dining. Several people said they feel like part of a family, have made good friends, and enjoy the camaraderie. That said, there are isolated reports of loneliness or a perception of limited activities from a small number of reviewers; additionally, reviewers noted that COVID-era restrictions at times curtailed scheduled activities, though several others indicate activities have improved since.
Housing options and logistics: reviewers describe a mix of unit sizes and vintages — new, larger apartments and renovated spaces are available and praised, while at least one reviewer described their unit as small. There is consistent mention of pet-friendliness (cats and dogs allowed), private apartments with lockable doors, and options for quiet cooking and personal time. However, cost is a recurring concern: multiple reviews call the community “very expensive,” and there are notes about pricing concerns and the impact on decision-making. Another practical consideration is the long waitlist reported by more than one reviewer; prospective residents should expect potential wait times. There is also some contradictory information about memory care: many reviews reference a new Memory Care building or memory center, but one reviewer stated there was no memory care unit and moved out. This inconsistency suggests verifying current memory care availability directly with the community.
Management and patterns of concern: most reviewers praise capable management and an organized operation, but a few remarks reflect dissatisfaction with specific management decisions (for example, visiting policies). These negative notes are limited but noteworthy for prospective residents who may want to ask about visitor policies, how management handles resident concerns, and pandemic-related protocols. Overall, the dominant pattern is one of high satisfaction — glowing accounts of staff, food, cleanliness, activities, and safety predominate — tempered by practical caveats about cost, unit size variability, waits for availability, and a small number of individual negative experiences.
Recommendation: The reviews collectively portray The Glen at Hiland Meadows as a high-quality, community-oriented senior living option with strong dining, extensive amenities, attentive staff, and active social programming. Prospective residents should tour to assess specific apartment sizes and finishes, confirm current pricing and what is included (meals, utilities, housekeeping), verify memory care availability if needed, inquire about waitlist timelines, and ask about any current visitation or activity restrictions. For most reviewers, the positives — especially staff quality, dining, safety, and community life — outweigh the drawbacks, making the community highly recommended by many residents and family members.
