The Wesley Community - Health Care Center

    131 Lawrence St, Saratoga Springs, NY, 12866
    3.3 · 56 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Nice staff, but chronic neglect

    I would not send my loved one here. Despite some wonderful therapists and nurses and a clean, pleasant facility, my experience was dominated by severe understaffing, unresponsive/unprofessional front-desk and nursing staff, delayed or missing therapy and meds, lost belongings, dirty rooms at times, poor communication (hung-up calls, no callbacks) and what felt like neglect. If you value reliable care and supervision, choose somewhere else.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.6
    • Meals

      1.8
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of The Wesley Community - Health Care Center

    About The Wesley Community - Health Care Center

    The Wesley Community - Health Care Center, found at 131 Lawrence St in Saratoga Springs, NY, has been caring for seniors for over 45 years and you'll see the mix of services all on one campus, from independent living and assisted living apartments to memory care, skilled nursing, and long-term care, and with options for income-based senior housing, so seniors with different needs can find the right support. The Center offers personal care and rehabilitation, including outpatient, traditional, and pediatric therapies, plus an independent aquatic program for exercise and therapy, and you'll also see physical, occupational, and speech therapy as part of the care. The health center is open 24 hours daily, so help's always available for everything from medication management and personal care assistance to daily living tasks, and there's skilled nursing services for those with chronic medical needs or illness. The memory care area has special units and programs for those with Alzheimer's disease, early-stage dementia, or chronic dementia, and they try to keep folks engaged and stimulated with activities, routines, and support, so people can stay alert and as independent as possible.

    There are amenities most people look for, like a beauty salon and barbershop, dining services, a cafe, a restaurant, a gift shop, and maintenance-free living, and they have meeting spaces and a community garden where residents can get together or relax, and the community is pet-friendly, so residents can bring their pets. Residents and guests get free parking, transportation to appointments, and the use of a designated Accessible Bus for safe travel to activities or outings, and the Center also offers guest accommodations and guest suites for visitors. Housekeeping and personal laundry services are available, so daily chores don't build up, and extra services like in-home help and adult day programs help seniors living at home who still need some daytime support with social and therapeutic activities, and home care services help with daily tasks if needed.

    Wesley Community has specialized light care geriatrics for those who need daily help but not heavy medical care, along with programs for chronically ill adults who've had injuries or illnesses needing more support. The Center partners with The Community Hospice of Saratoga for hospice care as well. Residents can join fitness programs, social activities, and enjoy meals in the dining room, and the staff assess care needs with a level of care tool so each person gets the right services. The Wesley Foundation and community events like the Wesley Community Gala and Amazon Wish List allow for fundraising and support, while folks looking to help out can find volunteer or career opportunities in senior care. With a full range of living and care choices, Wesley Community tries to make life easier and safer for seniors, supporting people with a personal touch, from active independent adults to those facing memory or chronic health challenges.

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