Seneca Nursing & Rehabilitation Center sits over on Douglas Drive in Waterloo, NY, and folks say the staff are friendly, helpful, and always have a cheerful word. There's a welcoming feeling when you walk in, with staff known for showing kindness whether someone's there for a short stay or long-term care. The nurses are specially trained in caring for older adults and provide 24-hour skilled nursing, including services for people who need daily help because of health problems or those needing rehabilitation after surgeries like hip or knee replacements. You'll find post-acute nursing, wound care, IV therapy, oxygen therapy, and tube feedings, plus laboratory work like urinalysis, glucose checks, influenza and COVID-19 testing, occult blood tests, and more, which helps make sure medical issues are caught early.
The facility makes meals that are both healthy and tasty, full of the vitamins and minerals older adults need, with help from dietitians who know their stuff. All rooms, both private and semi-private, have air conditioning, telephone and cable service, and each bathroom and bedroom has a nurse-call button, which gives folks peace of mind. There's laundry and housekeeping for everyone, so families don't have to worry about chores. Common areas are big and comfortable, whether for dining, activities, or just relaxing. In the barber and beauty shop, residents can get a trim or some pampering, and there's always a program of activities going on-physical, social, and creative-to help everyone stay connected and active, with help from a strong recreation team.
Families appreciate that Seneca offers religious services with local clergy, and outside specialists like audiology, dental, podiatry, and mental health come by the center, so trips out aren't always needed for routine care. The center provides physical, occupational, and speech therapy, too, for those working to get stronger. Medicare and Medicaid are accepted, and the government has given it an overall CMS rating of three stars, noting high marks in staff, health inspections, and quality. You'll see a mix of people here-some for short-term rehab, some living here long-term, all with staff doing their best to meet different needs.