Mirador estimate
    $3,670/month

    Brookdale Bend

    1099 NE Watt Way, Bend, OR 97701
    • Independent Living
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.07·(123)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.9
    • Amenities

      3.8
    • Value

      2.2

    Pros

    • Compassionate, attentive caregiving staff
    • Engaging, creative activities program
    • Strong memory-care programming and layout
    • Home-like, town-style common areas
    • Attractive grounds with garden and animal interactions
    • Dedicated, effective activities leadership
    • Personalized attention and family engagement
    • On-site hospice and clinical support availability
    • Bright, spacious rooms with homey decor
    • Nutritious and well-presented meal offerings

    Cons

    • Inconsistent staffing levels and high staff turnover
    • Medication-management and timely administration gaps
    • Laundry and personal-belonging management weaknesses
    • Inconsistent housekeeping and sanitation control
    • Opaque billing and contract practices
    • Poor coordination between local management and corporate
    • Ineffective external appointment coordination and scheduling
    • Restrictive vendor policies and mandatory fees
    • Inconsistent family communication and incident follow-up
    • Variable clinical training and dementia-care competency

    Summary of reviews

    Reviews of Brookdale Bend present a pronounced mix of positive experiences and serious operational concerns. Many families and residents describe a warm, home-like community with an energetic activities program, compassionate caregivers, and attractive grounds; others recount substantial problems with basic care processes, household management, and billing. The result is a polarized profile in which interpersonal strengths are clear but operational reliability appears uneven.

    Care and staff: A frequent strength cited is the quality of direct caregivers and several leaders within the community — staff are often described as kind, engaged, and personally attentive. The activities team, in particular, is repeatedly highlighted for creative programming and for increasing resident engagement; the memory-care design and programming receive consistent praise. Counterbalancing those positives are recurring concerns about staffing consistency and clinical reliability. Reviews indicate patterns of delayed responses to resident needs, medication-administration issues, and incidents that raised questions about transfer and fall-safety processes. Families also describe variability in clinical training and dementia-care competency among frontline staff.

    Dining and activities: The facility’s activities program is one of its strongest features. Residents and families frequently note varied daily programs, outings, themed events, and an approachable activities director who fosters participation. Dining impressions are mixed: several accounts praise nutritious, well-presented meals and special-event dining, while others criticize inconsistent meal quality or service. Overall, the social and engagement environment is a major asset when it is operating as described by those positive accounts.

    Facilities and household services: Physically, the community is often described as attractive, bright, and thoughtfully arranged, with a town-like common area, street-style hallways, and accessible outdoor spaces that include a garden and animal interactions. However, multiple reviews identify operational weaknesses in housekeeping and laundry processes: delays in laundry return, misplacement of personal items, and inconsistent room-cleaning standards. These issues extend to incontinence-care handling and linens management as operational concerns rather than isolated anecdotes.

    Management, billing, and corporate coordination: Reviewers report a split view of leadership. Several families note approachable executive leadership and good communication from some managers, while others describe opaque billing, unclear contract terms, mandatory vendor policies (including a non-refundable move-in deposit and designated pharmacy requirements), and difficulties obtaining refunds or contract clarifications. There are also patterns of poor coordination between local leadership and corporate offices that complicate follow-through on complaints or care escalations. A few accounts allege questionable billing practices and requests for cash payments for items that would normally be covered; these accounts warrant careful verification by prospective families.

    Notable patterns and guidance for families: The dominant pattern is a community with strong relational assets and a vibrant activities program, paired with inconsistent operational reliability in clinical routines, housekeeping, and administrative transparency. Prospective residents and families should conduct an in-person visit focused on operational processes: ask about staffing ratios and turnover, medication administration protocols, dementia-care training, laundry and belongings policies, incident-response timelines, mandatory vendor or pharmacy requirements, and contract refund policies. Request recent references, observe mealtime and activity periods, and seek written clarification of billing practices before signing. These steps can help determine whether the interpersonal strengths at Brookdale Bend align with the consistency you require for long-term care.

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    Location

    Brookdale Bend is located at 1099 NE Watt Way, Bend, OR, 97701.

    About Brookdale Bend

    Brookdale Bend is a licensed senior living community that accepts adults aged 55 and older, and it's known for memory care with all 59 of its beds dedicated to that purpose, so you're looking at a place where almost everything is set up to help folks with Alzheimer's, dementia, or other memory problems, and you'll see skilled nursing care, personalized care plans, general counseling services, and support for both residents and their families. The building is single-story and has studio and companion studio apartments-these range from 265 to 385 square feet, with living, sleeping, and bathroom areas, and rooms have comfortable beds, cozy chairs, and window views, which are small touches but mean a lot when you're thinking about where to stay. There are many amenities: a salon for hair appointments, a memory care dining room with comfortable seating and natural light, a library, a coffee shop, a whirlpool, an ice cream parlor, and common areas set up for socializing-plus, there's Wi-Fi throughout, transportation services if you need them, and an emergency alert system that's always available. The courtyard patio with colorful landscaping and tables with umbrellas gives residents a nice place to relax outside, and pets are welcome in this community, so people can bring their animals with them and keep that companionship.

    A big part of daily life here is about having routines and activities that help people feel engaged and give them a sense of purpose, and staff use special tools and training for dining, healthcare, and monitoring behavioral needs, which helps create a familiar, home-like environment that reassures residents who might wander or feel anxious. Shared spaces, like the welcoming foyer with wicker chairs and a lamppost, or the activity room styled like an old town square, are designed to stir up recognition and recall; there are lots of programs, like the Solace program for advanced dementia and the Clare Bridge program for mid to late stages, with activities meant to match each resident's abilities, and that's a detail that sets the place apart. The staff is available at all hours-day and night and all week long-to help with emergencies, assist with daily needs, and offer consistency for those who find changes difficult, and that includes skilled nursing for those who need more medical help as well as support from trained memory care associates.

    The facility offers independent living and assisted living, in addition to memory care, so seniors who are still active or just need a little help can still benefit from the activities, events calendar, dining with nutritious meals, and signature programs meant for personal engagement and connection, with pets allowed for those who want that extra bit of comfort. There's home care, too, which means trained aides can visit seniors living outside the facility, and all these options are kept together by a focus on clear care plans, guidance, and resources catered to each person's needs and preferences. Brookdale Bend is recognized for a friendly, joyful staff and a warm, safe community atmosphere, and while no place will ever be just like home, this is a place designed to be comfortable, secure, and supportive for those dealing with memory loss and for seniors who value community.

    About Brookdale

    Brookdale Bend is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Bend offers competitive pricing, with rates starting at a cost of $3,670 per month.

    Brookdale Bend offers independent living, assisted living, and memory care.

    There are 20 photos of Brookdale Bend on Mirador.

    Yes, Brookdale Bend allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1099 NE Watt Way, Bend, OR 97701.

    No, Brookdale Bend does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50A263
    StatusActive
    Facility typeResidential Care Facility
    Capacity59 residents
    LicenseeBrookdale Senior Living Communities, Inc
    EffectiveNovember 30th, 2000
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    89

    Reports

    0

    Type A Citations

    0

    Type B Citations

    2

    Complaints

    16

    Years

    27 Apr 2026Abuse: Neglect
    Found a failure to provide a secure environment that allowed a resident to leave unattended, constituting neglect and abuse.
    • Abuse—Failed to provide safe environment
    09 Feb 2026Kitchen
    Found deficiencies in food sanitation practices and administration compliance. Kitchen equipment and temperature controls were not maintained according to rules.
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Administration Compliance
    06 Nov 2025Licensure
    Identified serious deficiencies in medication administration and tracking of controlled substances, with multiple discrepancies posing potential risk to residents.
    • Deficiency—Systems: Medications and Treatments
    • Deficiency—Systems: Tracking Control Substances
    • Deficiency—Compliance with Rules Health Care
    06 Nov 2025License Condition
    Investigated and found deficiencies for not providing a safe medication administration system.
    • Regulatory Action—Failed to provide a safe medication administration system
    04 Nov 2025Inspection
    Investigated and determined that a resident was financially exploited due to a failure to protect them.
    • Licensing—Failed to protect resident from financial exploitation
    04 Nov 2025Inspection
    Investigated and determined a violation involving failure to protect a resident from financial exploitation and loss of medication due to incomplete logging.
    • Licensing—Failed to protect resident from financial exploitation
    04 Nov 2025Inspection
    Investigated allegations of financial exploitation and determined that a resident was financially abused and protections against abuse were not provided.
    • Licensing—Failed to protect resident from financial exploitation
    22 Feb 2024Licensure
    Identified sanitation deficiencies in kitchen operations and administration compliance issues; a follow-up determined substantial compliance with licensing rules.
    • Deficiency—Comment
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Administration Compliance
    01 Feb 2024Complaint
    Investigated found that medication and treatment orders were not carried out as prescribed for all sampled residents, with multiple missed levothyroxine doses identified.
    • Deficiency—Licensing Complaint Investigation
    • Deficiency—Systems: Treatment Orders
    22 Jan 2024License Condition
    Found failure to use an ABST as required by rule. The ABST was not fully implemented.
    • Regulatory Action—Failed to use an ABST
    20 Dec 2023Inspection
    Found a failure to submit timely weekly vaccination reporting for residents, staff, and vaccinated individuals for 30 days. A $250 fine was assessed.
    • Licensing—Failed to submit timely or adequate staffing documentation
    30 Nov 2023Inspection
    Investigated a complaint and identified a violation of safe environment due to neglect and abuse, including leaving a window open in cold weather and causing an unresponsive resident.
    • Licensing—Failed to provide safe environment
    05 Nov 2023Inspection
    Determined that medication orders were not carried out as prescribed.
    • Licensing—Failed to administer medication as ordered
    04 Nov 2023Inspection
    Determined that a medication was not administered as ordered, placing a resident at risk for harm; neglect and abuse were identified due to the failure to administer.
    • Licensing—Failed to administer medication as ordered
    27 Sept 2023Complaint
    Found that the acuity-based staffing tool was not fully implemented for 3 of 3 sampled residents.
    • Deficiency—Licensing Complaint Investigation
    • Deficiency—Acuity-Based Staffing Tool
    11 May 2023Abuse: Neglect
    Determined that a safe medication administration system was not provided, resulting in an injury requiring hospitalization; a $500 fine was assessed.
    • Abuse—Failed to provide a safe medication administration system
    05 Nov 2022Abuse: Neglect
    Found failure to provide a safe environment that allowed elopement and risk of harm.
    • Abuse—Failed to provide safe environment
    06 Jun 2022Validation
    Identified multiple deficiencies across care planning, health services, medication management, nutrition, activities, behavior support, and sanitation, including failure to update plans after significant changes and to implement outside provider recommendations.
    • Deficiency—Comment
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Service Plan: General
    • Deficiency—Change of Condition and Monitoring
    • Deficiency—Resident Health Services
    • Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
    • Deficiency—Systems: Treatment Orders
    • Deficiency—Systems: Psychotropic Medication
    • Deficiency—Inspections and Investigation: Insp Interval
    • Deficiency—Administration Compliance
    • Deficiency—Compliance With Rules Health Care
    • Deficiency—Nutrition and Hydration
    • Deficiency—Activities
    • Deficiency—Behavior
    30 Jan 2022Abuse: Neglect
    Found neglect and abuse due to failure to implement interventions and plan care for fall history, resulting in injury and discomfort; a $250 fine was assessed.
    • Abuse—Failed to properly plan care
    27 Oct 2021Abuse: Neglect
    Investigated and found neglect due to failure to plan care, leading to an unwitnessed fall and injury.
    • Abuse—Failed to properly plan care
    30 Aug 2021Abuse: Neglect
    Investigated an allegation of verbal abuse and found that a staff member spoke inappropriately to a resident during care, causing loss of dignity and constituting neglect and abuse, with a fine assessed.
    • Abuse—Failed to protect resident from verbal abuse
    13 May 2020Inspection
    Found that staff failed to follow a resident's care plan, leading to injury. Deficiencies involved failing to perform required checks and ensure plan adherence.
    • Licensing—Failed to follow care plan
    03 Feb 2020Abuse: Neglect
    Investigated and found safety neglect when a resident eloped from the facility along a busy road in cold weather due to inadequate monitoring and dress, creating risk of serious harm.
    • Abuse—Failed to assure resident was safe
    31 Dec 2019Inspection
    Concluded that a safe medication administration system was not provided.
    • Licensing—Failed to provide a safe medication administration system
    24 Dec 2019Abuse: Neglect
    Investigated allegations of an unsafe environment and found inadequate supervision that led to another physical altercation and constitutes neglect and abuse.
    • Abuse—Failed to provide safe environment
    14 Jun 2019Inspection
    Investigated and determined that a medication administration violation occurred.
    • Licensing—Failed to administer medication as ordered
    15 Mar 2019Inspection
    Investigated an allegation of failing to provide a safe environment and identified violations indicating substantial noncompliance.
    • Licensing—Failed to provide safe environment
    06 Mar 2019Condition
    Investigated an allegation of unsafe environment and found substantial noncompliance with safety regulations. No monetary penalty was assessed.
    • Regulatory Action—Failed to provide safe environment
    28 Feb 2019Abuse: Neglect
    Found that safety interventions were not properly implemented, resulting in an unwitnessed fall with injuries and constituting abuse and neglect.
    • Abuse—Failed to assure resident was safe
    17 Feb 2019Abuse: Neglect
    Found neglect that caused harm by failing to address safety concerns, and a $500 fine was assessed.
    • Abuse—Failed to control pests
    17 Feb 2019Inspection
    Investigated an allegation of failing to report suspected abuse and found a failure to report.
    • Licensing—Failed to report potential or suspected abuse
    14 Jan 2019Abuse: Neglect
    Determined neglect occurred by failing to follow the service plan for transfers, resulting in serious harm; a $1125 fine was assessed.
    • Abuse—Failed to follow care plan
    01 Oct 2018Abuse: Neglect
    Investigated a medication administration issue and found a deficiency that could cause serious harm; a $375 fine was assessed.
    • Abuse—Failed to provide a safe medication administration system
    03 Sept 2018Abuse: Neglect
    Found a failure to provide a safe environment that risked serious harm to a resident. A $500 fine was assessed.
    • Abuse—Failed to address resident's behavior
    03 Sept 2018Abuse: Neglect
    Investigated an allegation of neglect and assessed a $375 fine after finding a failure to provide a safe environment.
    • Abuse—Failed to address resident's behavior
    05 Aug 2018Abuse: Neglect
    Investigated a neglect allegation and found failure to follow the care plan.
    • Abuse—Failed to follow care plan
    01 Jun 2018Inspection
    Investigated allegation of failing to report suspected abuse; found a violation and assessed a fine.
    • Licensing—Failed to report potential or suspected abuse
    01 Jun 2018Abuse: Neglect
    Determined neglect occurred due to not using a gait belt during standing assistance, creating risk of harm; a $250 fine was assessed.
    • Abuse—Failed to provide service
    21 Feb 2018Inspection
    Determined a violation related to safe medication administration. The finding indicated improper administration of medications/orders.
    • Licensing—Failed to provide a safe medication administration system
    17 Nov 2017Abuse: Neglect
    Found a failure to provide a safe environment for two individuals.
    • Abuse—Failed to provide safe environment
    12 Nov 2017Abuse: Neglect
    Found a failure to protect a resident from injury.
    • Abuse—Failed to address resident's behavior
    03 Nov 2017Abuse: Neglect
    Investigated a resident-safety allegation and substantiated a deficiency related to keeping a resident safe. A $400 fine was assessed.
    • Abuse—Failed to assure resident was safe
    17 Jul 2017Inspection
    Found a deficiency in staffing practices and substantiated the allegation of failing to provide service.
    • Licensing—Failed to provide service
    24 Apr 2017Abuse: Neglect
    Investigated an abuse allegation and identified a failure to protect a resident from elopement.
    • Abuse—Failed to provide safe environment
    14 Feb 2017Inspection
    Identified a deficiency in providing hygiene assistance, including shower, eating, and toileting support.
    • Licensing—Failed to provide or assist with hygiene
    23 Aug 2016Abuse: Neglect
    Investigated and found failures to provide a secure environment for a reported victim and to report to APS.
    • Abuse—Failed to intervene when resident's condition changed
    10 Aug 2016Abuse: Neglect
    Investigated the allegation of failing to provide a safe environment and identified administrative oversight deficiencies.
    • Abuse—Failed to provide safe environment
    13 Jun 2016Inspection
    Investigated an allegation of failing to provide appropriate staffing and found noncompliance with staffing or staff training requirements.
    • Licensing—Failed to provide appropriate staffing
    08 Apr 2016Inspection
    Found a deficiency related to grooming/toenail care.
    • Licensing—Failed to assist with dressing or grooming
    04 Mar 2016Inspection
    Found a deficiency for failing to provide a safe environment, specifically failing to protect the reported victim from inappropriate verbal comments.
    • Licensing—Failed to provide safe environment
    14 Feb 2016Inspection
    Found a failure to follow the care plan and to provide a safe environment for two reported victims.
    • Licensing—Failed to follow care plan
    15 Dec 2015Inspection
    Found deficiencies in medication administration safety, including a failure to provide a safe medication administration system.
    • Licensing—Failed to provide a safe medication administration system
    30 Oct 2015Inspection
    Found that medication orders were not followed as prescribed.
    • Licensing—Failed to administer medication as ordered
    08 Oct 2015Inspection
    Investigated an allegation of rough treatment toward residents and found a failure to protect two residents from rough treatment.
    • Licensing—Failed to protect resident from rough treatment
    08 Oct 2015Abuse: Neglect
    Found neglect and failure to follow the care plan that created an unsafe environment for a resident.
    • Abuse—Failed to follow care plan
    10 Aug 2015Inspection
    Found a failure to provide a safe environment for a reported victim, with potential for moderate harm.
    • Licensing—Failed to provide safe environment
    07 Aug 2015Inspection
    Found an inadequate medication administration system.
    • Licensing—Failed to provide a safe medication administration system
    18 Jun 2015Inspection
    Found a deficiency for failing to provide a safe environment for residents.
    • Licensing—Failed to provide safe environment
    15 May 2015Abuse: Financial abuse
    Investigated a financial abuse allegation and found funds were misappropriated due to failure to protect them.
    • Abuse—Failed to provide safe environment
    01 May 2015Abuse: Neglect
    Investigated the complaint and found a failure to provide a secure environment.
    • Abuse—Failed to provide safe environment
    19 Jan 2015Abuse: Neglect
    Found a failure to provide a safe environment. The allegation was substantiated.
    • Abuse—Failed to provide safe environment
    17 Dec 2014Inspection
    Identified failure to follow the care plan, resulting in inadequate care with potential for harm.
    • Licensing—Failed to follow care plan
    06 Dec 2014Abuse: Neglect
    Concluded that a resident did not receive appropriate care, with multiple rule violations. The issues included failure to provide required services and deficiencies related to records handling.
    • Abuse—Failed to provide service
    06 Dec 2014Abuse: Neglect
    Investigated neglect allegation. Found the provider failed to provide appropriate care to a resident.
    • Abuse—Failed to provide service
    05 Nov 2014Inspection
    Identified failure to administer medications as ordered, with potential for moderate harm.
    • Licensing—Failed to administer medication as ordered
    24 Sept 2014Abuse: Verbal/Mental abuse
    Investigated an allegation of verbal/mental abuse and found a resident was subjected to inappropriate verbal comments and ridicule.
    • Abuse—Failed to provide safe environment
    24 Sept 2014Abuse: Physical Abuse
    Investigated a physical abuse allegation and found a resident was not protected from rough treatment.
    • Abuse—Failed to provide safe environment
    24 Aug 2014Abuse: Financial abuse
    Found that a safe environment was not provided for residents.
    • Abuse—Failed to provide safe environment
    07 Jul 2014Abuse: Neglect
    Found deficiencies in falls-related care planning and in providing appropriate care to a resident, with a monetary penalty assessed.
    • Abuse—Failed to adequately care plan related to falls
    04 May 2014Abuse: Neglect
    Found a deficiency in providing a safe environment due to neglect of addressing resident behavior.
    • Abuse—Failed to address resident's behavior
    02 Feb 2014Abuse: Financial abuse
    Found failure to protect residents from misappropriation of narcotic medication.
    • Abuse—Failed to provide safe environment
    24 Jul 2013Abuse: Neglect
    Investigated a complaint and found that a safe environment was not provided for residents, resulting in a $300 fine.
    • Abuse—Failed to properly plan care
    12 Jun 2013Inspection
    Found a safety deficiency related to providing a safe environment for residents.
    • Licensing—Failed to address resident's behavior
    29 Jun 2012Abuse: Neglect
    Investigated a complaint about safe medication administration and found deficiencies in the medication system.
    • Abuse—Failed to provide a safe medication administration system
    03 Dec 2011Inspection
    Found that appropriate care was not provided, and the allegation was substantiated.
    • Licensing—Failed to provide service
    13 Jul 2011Inspection
    Investigated and found deficiencies: failed to follow the care plan and failed to provide a secure residence for a resident.
    • Licensing—Failed to follow care plan
    28 Jun 2011Abuse: Verbal/Mental abuse
    Investigated a verbal/mental abuse allegation and found failures to protect a resident from abuse and to follow the service plan.
    • Abuse—Failed to protect resident from mental or emotional abuse
    08 Jun 2011Inspection
    Investigated the allegation and determined that the provider failed to provide a safe environment.
    • Licensing—Failed to provide safe environment
    06 Jun 2011Inspection
    Found a deficiency for not providing a clean environment for a resident.
    • Licensing—Failed to provide service
    06 Feb 2011Inspection
    Investigated and concluded that medication was not administered as ordered.
    • Licensing—Failed to administer medication as ordered
    06 Feb 2011Inspection
    Investigated an allegation that medications were not administered as ordered; found that two residents did not receive medications as ordered.
    • Licensing—Failed to administer medication as ordered
    06 Feb 2011Inspection
    Found failure to follow physician's orders regarding a resident's blood sugar levels.
    • Licensing—Failed to follow care plan
    26 Dec 2010Inspection
    Found a deficiency in following the service plan for shower assistance, resulting in a failure to assure residents' rights.
    • Licensing—Failed to assure resident rights
    07 Oct 2010Inspection
    Investigated an allegation regarding the medication system and found it was not adequately maintained.
    • Licensing—Failed to provide a safe medication administration system
    30 Sept 2010Inspection
    Investigated an allegation of an unsafe medication administration system and found a failure to maintain an adequate medication system.
    • Licensing—Failed to provide a safe medication administration system
    08 Jul 2010Inspection
    Investigated an allegation of failing to provide service and found that appropriate care was not provided.
    • Licensing—Failed to provide service
    06 Jul 2010Inspection
    Found a deficiency in safe medication administration.
    • Licensing—Failed to provide a safe medication administration system
    11 Apr 2010Abuse: Neglect
    Investigated a neglect allegation and determined that a resident was not protected from rough treatment.
    • Abuse—Failed to assure resident was safe
    01 Feb 2010Inspection
    Found to have failed to follow the service plan.
    • Licensing—Failed to follow care plan

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