I toured and moved my parent here and have been very pleased - a bright, beautiful, newer community with lovely outdoor spaces, clean rooms, and a varied, tasty dining program. The staff are genuinely caring, responsive, and attentive, and memory care is well organized so residents feel safe and engaged. There are abundant activities, outings, and social opportunities that keep my loved one active and happy. Overall, great communication and support from the team have given our family real peace of mind - I'd recommend this community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.14·(73)
Overall rating
5
4
3
2
1
Care
3.8
Staff
3.9
Meals
3.7
Amenities
4.3
Value
3.6
Pros
Compassionate, attentive caregivers
Engaging daily activities and organized outings
Varied, home-style menu with daily specials
Clean, bright, modern common areas
Secure memory-care neighborhood
Courtyard and accessible outdoor spaces
Weekly housekeeping services
Hospice coordination and end-of-life support
All-inclusive pricing options
Family communication and virtual engagement (FaceTime)
Nursing presence on assisted-living floors
Thoughtful transition support and family advocacy
Cons
High staff turnover and inconsistent staffing levels
Delays in responding to personal-care and toileting needs
Inconsistent medication administration and documentation
Variable meal quality and dining-service continuity
Management instability and poor administrative communication
Billing and fee-schedule accuracy concerns
Gaps in staff training and conduct oversight
Inconsistent activity engagement in the memory-care unit
Limited written care-plan communication and record-keeping
After-hours access controls for personal assistive items
Summary of reviews
Reviewers present a mixed picture of Mt. Bachelor Assisted Living and Memory Care. Many families and residents praise the facility’s physical environment and programs: the building is frequently described as bright, clean, and modern with wide hallways, an accessible courtyard, and comfortable common spaces. The community offers a variety of activities, organized outings, weekly housekeeping, and a menu that some residents find varied and home-style (with daily specials and homemade items). Memory-care is available in a secured neighborhood, and several accounts highlight strong hospice coordination, thoughtful end-of-life support, and staff willingness to engage families through FaceTime and other communication channels.
Care and staffing evoke divergent experiences. Positive reports emphasize compassionate, one-on-one caregiving, individualized activities, and an on-floor nursing presence in assisted-living areas. At the same time, a recurring operational pattern is inconsistent staffing and high turnover, which reviewers link to slower responses to care needs and delays in personal-care and toileting assistance. There are multiple references to medication-administration lapses and documentation inconsistencies; those concerns are significant enough in some accounts to affect confidence in clinical oversight.
Dining and activities are strengths for many residents but show variability. Several families praise the variety of meals, weekly specials, and social events such as happy hour and outings. Other accounts describe inconsistent meal quality, late or missed meal service, and understaffing in the dining room — issues that appear connected to broader staffing shortfalls. Activities programming is often noted as abundant and engaging in the assisted-living neighborhoods, while some reviewers describe limited participation and a more regimented, less engaging experience in memory care.
Facility operations and management are another area of mixed feedback. Positive comments point to helpful administrative staff during tours, clear transition support, and family advocates who facilitated care. Conversely, many reviews cite management instability, communication gaps, and administrative errors — examples include billing and fee-schedule inaccuracies, care-plan documentation problems, and poor communication during resident moves or care-level changes. A May 2024 state inspection with numerous cited violations and an ownership change in June 2024 were also mentioned; there are allegations of billing irregularities in some accounts. These issues, along with reported gaps in staff training and conduct oversight (for example, concerns about staff behavior and after-hours handling of personal assistive items), contribute to uneven family confidence in leadership and quality assurance.
Overall, Mt. Bachelor presents clear strengths in physical environment, social programming, and many individual caregiving interactions. Prospective residents and families should weigh those positives against documented operational weaknesses: inconsistent staffing and turnover, gaps in clinical and documentation practices, variability in dining service, and recent regulatory and administrative challenges. Families considering the community would be advised to ask specific questions about current staffing levels, medication-management protocols, written care-plan documentation, dining staffing/menus, and how the facility has addressed the findings from recent inspections and ownership changes before making a placement decision.
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Location
Mt. Bachelor Assisted Living and Memory Care is located at 20215 Powers Rd, Bend, OR, 97702.
About Mt. Bachelor Assisted Living and Memory Care
Mt. Bachelor Assisted Living and Memory Care sits on Powers Road in Bend, Oregon, and provides both assisted living and memory care within one community, so folks can get help with daily needs or with conditions like dementia or Alzheimer's, and they do their best to build an environment where people feel at ease and connected, not just left on their own, with trained staff who help residents with things such as medication management, bathing, dressing, transferring, and walking, and they've got folks around at all hours if there's something someone needs or if extra care's required, and the staff are known for being helpful, joyful, and kind, which sets a nice tone for the place.
Residents get home-cooked meals every day, and staff look after special diets, with laundry handled for those that want it, plus beautician services on site so folks can keep up with grooming without needing to head out. They've got comfortable studio suites that offer some privacy and independence-which people tend to like-and the building's set up to help those with memory issues stay safe and reduce confusion. For example, the grounds and halls are secure and the design helps prevent wandering, keeping everyone safer, and monitoring safety risks is an ongoing part of how they run things.
Activity and connection form a big part of life at Mt. Bachelor, with a full weekly calendar that includes art, sculpting, reading, singing, gardening, baking, fitness, and all kinds of classes and groups, all set up with the idea that staying busy in ways you like helps keep your mind and body going. They have a Connections Program that makes sure every resident, no matter where they're at with memory loss, gets the chance to do things that bring them joy or purpose, and there are life skills stations in the common areas for folks to engage with familiar activities. You'll find indoor spaces made for socializing, so neighbors can gather and, before you know it, start making friends, and you might see families visiting or joining in on activities too.
For faith and reflection, they do have devotional services off-site, though you'll need a ride for those. If you or your loved one needs more specific medical help, things like diabetes supervision, catheter and ostomy care, oxygen or special diet monitoring, and medication assistance are all available, and licensed nurses provide regular health checks. Residents' care plans get reviewed and changed as needs shift, all while trying to give everyone as much choice and involvement as possible, because staff respect every person's voice and input.
The community is LGBTQ-friendly, following all federal and state laws about fair treatment, no matter your background, so everyone's welcome and treated with respect and dignity. It's important to note that there's no published information about rent, fees, outdoor amenities, or details on things like parking, floor plans, or washer and dryer access, but services focus on comfort, support, and meaningful day-to-day living, and it receives decent reviews for the work that staff do. Mt. Bachelor Assisted Living and Memory Care serves seniors who want to stay engaged, be looked after, and enjoy a sense of belonging as they age in Bend, Oregon.
Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple prestigious industry awards.
One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities.
Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods.
The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier's communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin.
Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.
People often ask...
Mt. Bachelor Assisted Living and Memory Care offers competitive pricing, with rates starting at a cost of $6,516 per month.
Mt. Bachelor Assisted Living and Memory Care offers assisted living and memory care.
There are 46 photos of Mt. Bachelor Assisted Living and Memory Care on Mirador.
The full address for this community is 20215 Powers Rd, Bend, OR 97702.
No, Mt. Bachelor Assisted Living and Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated after a change of ownership found multiple deficiencies in policies, resident health services, service planning, activities, and staff training.
Deficiency—Inspections and Investigation: Insp Interval
25 Aug 2025Inspection
25 Aug 2025Inspection
Found ABST evaluations for each resident were not updated or reviewed at least quarterly.
Licensing—Failed to update staffing plan based on ABST
25 Aug 2025Inspection
25 Aug 2025Inspection
Investigated and identified a failure to promptly investigate all reports of abuse and suspected abuse.
Licensing—Failed to assure resident rights
25 Aug 2025Inspection
25 Aug 2025Inspection
Identified a failure to document the actions or interventions needed for a resident. This violated Oregon Administrative Rules.
Licensing—Failed to properly plan care
25 Aug 2025Inspection
25 Aug 2025Inspection
Found deficiencies in PRN medication management for behavior, including lack of written, resident-specific parameters and use without documented non-pharmacological trials.
Licensing—Failed to provide a safe medication administration system
25 Aug 2025Inspection
25 Aug 2025Inspection
Investigated and found that meaningful activities were not provided or evaluated for residents, violating rules.
Licensing—Failed to assure resident rights
25 Aug 2025Inspection
25 Aug 2025Inspection
Identified a deficiency for failing to provide a daily activities program for residents.
Licensing—Failed to provide appropriate activities
17 Aug 2025Inspection
17 Aug 2025Inspection
Identified insufficient awake direct care staffing to meet residents' 24-hour needs. This staffing shortfall violated Oregon Administrative Rules.
Licensing—Failed to staff as indicated by ABST
15 Aug 2025License Condition
15 Aug 2025License Condition
Determined that a failure to provide a safe environment created a risk of immediate jeopardy to current and future residents. Found violations of safety-related requirements.
Regulatory Action—Failed to provide safe environment
09 Aug 2025Inspection
09 Aug 2025Inspection
Investigated the allegation and found service plans were not reflective of residents' needs or preferences, violating Oregon Administrative Rules.
Licensing—Failed to properly plan care
09 Aug 2025Inspection
09 Aug 2025Inspection
Found failure to develop, maintain, and implement an Acuity Based Staffing Tool. This constituted a licensing violation.
Licensing—Failed to use an ABST
09 Aug 2025Abuse: Neglect
09 Aug 2025Abuse: Neglect
Investigated and found failure to provide a safe environment for a resident, risking safety with a $500 fine assessed.
Abuse—Failed to provide safe environment
07 Aug 2025Change of Owner
07 Aug 2025Change of Owner
Identified widespread deficiencies across abuse reporting, resident evaluations and service plans, monitoring of changes of condition, health services, infection control, medication administration, restraints, staffing ABST, trainings, and safety/exterior maintenance.
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Infection Prevention & Control
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Restraints and Supportive Devices
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Staffing Requirements and Training – Pre-service
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—General Building Exterior
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Staffing Requirements and Training – Pre-service
02 Aug 2025Abuse: Neglect
02 Aug 2025Abuse: Neglect
Found that staff failed to provide timely incontinence care and proper hygiene, resulting in ongoing discomfort for a resident.
Abuse—Failed to provide or assist with hygiene
29 Jul 2025Abuse: Neglect
29 Jul 2025Abuse: Neglect
Found that the provider failed to maintain a safe medication administration system, leading to missed doses of hypertension medication and related discomfort for the resident.
Abuse—Failed to provide a safe medication administration system
30 Jun 2025Abuse: Neglect
30 Jun 2025Abuse: Neglect
Investigated the complaint and determined that ordered anxiety medication was not available or administered on multiple dates, causing the resident unnecessary anxiety; a violation was cited and a $500 fine assessed.
Abuse—Failed to administer ordered medication
30 Jun 2025Abuse: Neglect
30 Jun 2025Abuse: Neglect
Investigated a complaint about unsafe medication administration and found a failure to provide a safe medication system, with missed medications and mismatched records that caused distress.
Abuse—Failed to provide a safe medication administration system
17 Jun 2025Abuse: Neglect
17 Jun 2025Abuse: Neglect
Investigated and found neglect and abuse due to inadequate care planning that allowed injuries to a resident. A $250 fine was assessed.
Abuse—Failed to properly plan care
04 Dec 2024Abuse: Neglect
04 Dec 2024Abuse: Neglect
Investigated safety concerns and found neglect and abuse due to failure to provide a safe environment, resulting in harm to a resident.
Abuse—Failed to provide safe environment
04 Dec 2024Abuse: Neglect
04 Dec 2024Abuse: Neglect
Investigated an allegation of abuse/neglect and found the resident's safety was not adequately addressed, resulting in harm. Interventions to address behaviors were not developed, leading to a fall and injuries.
Abuse—Failed to provide safe environment
07 Oct 2024Inspection
07 Oct 2024Inspection
Determined that fire drills were not conducted.
Licensing—Failed to assure resident rights
11 Jun 2024Complaint
11 Jun 2024Complaint
Found that the provider did not fully implement an Acuity-Based Staffing Tool for all sampled residents.
Deficiency—Acuity-Based Staffing Tool
09 May 2024License Condition
09 May 2024License Condition
Investigated the allegation of an unsafe environment and identified safety deficiencies.
Regulatory Action—Failed to provide safe environment
29 Apr 2024Validation
29 Apr 2024Validation
Identified multiple deficiencies in administration, resident safety, and care planning, including safety risks from elopement, inadequate monitoring of condition changes, and gaps in activities and staff training.
Identified widespread deficiencies across governance, resident rights, health care services, staffing, infection control, and safety. The findings showed failures to protect dignity, ensure accurate medications, timely assessments, and proper safety measures.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Infection Prevention & Control
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Restraints and Supportive Devices
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
Deficiency—Staffing Rqmt and Training: Training Rqmts
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Individual Rights Settings: Privacy, Dignity
Deficiency—Individual Rights Settings Right to Freedom
Deficiency—Individual Door Locks: Key Access
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Activities
25 Apr 2024Inspection
25 Apr 2024Inspection
Identified a deficiency and cited a violation for failing to maintain an updated ABST that accurately reflects resident care needs. Inconsistencies between the resident roster, care plans, and ABST data were found.
Licensing—Failed to use an ABST
26 Feb 2024Licensure
26 Feb 2024Licensure
Found deficiencies in food sanitation and kitchen maintenance, with multiple violations cited. Issues included unsanitary conditions, improper food storage, and inadequate dishwashing monitoring.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
26 Feb 2024Licensure
26 Feb 2024Licensure
Identified widespread deficiencies in food sanitation and kitchen practices, including unclean surfaces, improper food storage, and inadequate dishwashing monitoring, with findings repeated on a follow-up visit.
Deficiency—Inspections and Investigation: Insp Interval
28 Aug 2023License Condition
28 Aug 2023License Condition
Investigated an allegation that the provider failed to use an acuity-based staffing tool and found noncompliance with ABST requirements.
Regulatory Action—Failed to use an ABST
14 Jul 2023Complaint
14 Jul 2023Complaint
Investigated and found that an acuity-based staffing tool was not fully implemented, with ADL hours entered incorrectly and not aligning with the posted staffing plan.
Deficiency—Licensing Complaint Investigation
Deficiency—Acuity-Based Staffing Tool
01 Jun 2023Abuse: Neglect
01 Jun 2023Abuse: Neglect
Found that prescribed medication was not provided for Oct 2022 through Jun 2023, placing the resident at risk for harm. This constitutes neglect and abuse.
Abuse—Failed to provide a safe medication administration system
23 May 2023Inspection
23 May 2023Inspection
Found that meaningful activities promoting residents' physical and emotional well-being were not provided, violating state rules.
Licensing—Failed to provide appropriate activities
17 May 2023Licensure
17 May 2023Licensure
Found deficiencies in food sanitation and handling on the first visit; a follow-up visit determined substantial compliance with food sanitation rules.
Investigated an allegation of failing to administer medication as ordered and found a licensing violation with no harm or potential for minor harm.
Licensing—Failed to administer medication as ordered
15 Feb 2018Abuse: Neglect
15 Feb 2018Abuse: Neglect
Investigated complaint; found neglect of safety causing serious harm, and a $375 fine was assessed.
Abuse—Failed to follow care plan
20 Aug 2017Abuse: Neglect
20 Aug 2017Abuse: Neglect
Investigated the neglect allegation and found a failure to provide a safe environment for two residents.
Abuse—Failed to provide safe environment
20 Apr 2017Inspection
20 Apr 2017Inspection
Found a violation for failing to provide a safe environment for two reported victims.
Licensing—Failed to provide safe environment
23 Jan 2017Inspection
23 Jan 2017Inspection
Found a failure to provide a safe environment for multiple individuals.
Licensing—Failed to provide safe environment
11 Jan 2017Inspection
11 Jan 2017Inspection
Investigated the allegation and found a deficiency in safe medication practices. Residents were not allowed to keep over-the-counter medications in their rooms without a written order.
Licensing—Failed to provide a safe medication administration system
31 Oct 2016Abuse: Neglect
31 Oct 2016Abuse: Neglect
Investigated a neglect allegation and identified a failure to provide a safe environment for two residents.
Abuse—Failed to address resident's behavior
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Mt. Bachelor Assisted Living and Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Mt. Bachelor Assisted Living and Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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