I'm very pleased with the compassionate, attentive staff and responsive leadership at this small, home-like community. Residents seem happy and well cared for - clean, safe environment with engaging daily activities and good meals. My loved one receives personalized, loving care; I recommend this facility.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.50·(24)
Overall rating
5
4
3
2
1
Care
4.9
Staff
4.6
Meals
3.7
Amenities
3.0
Value
4.5
Pros
Small, intimate community
Close to home / convenient location
Comfortable rooms
Clean rooms
Warm, welcoming facility
Kind, attentive, and caring staff
Staff dedication and 'goes the extra mile' attitude
Hospice-friendly care
Friendly residents and positive community atmosphere
Personalized attention (specific mention of 'Alex's attentive care')
Overall happy/resident-positive experiences
Quiet, peaceful environment
Cons
Few activities or organized programs
Quiet atmosphere may be too subdued for those seeking more stimulation
Summary of reviews
Overall sentiment across the reviews is strongly positive, with the most consistent and emphatic praise directed at the staff and the small, home-like character of Rackleff Place. Multiple reviewers describe the staff using superlatives — kind, attentive, amazing, superb, fantastic — and highlight staff dedication and willingness to go the extra mile. There is also a specific mention of 'Alex's attentive care,' indicating memorable individualized attention. Care quality is portrayed as compassionate and resident-centered; the facility is noted as hospice-friendly and staff are repeatedly described as loving and devoted to residents, which suggests comfort and reliability for families seeking end-of-life or higher-acuity support.
The physical environment and living accommodations receive positive comments as well. Reviews note comfortable, clean rooms and a warm, welcoming facility. The small, intimate community atmosphere is repeatedly mentioned and framed as a benefit: it contributes to a close-to-home feeling, friendly resident interactions, and a sense of community where staff know residents personally. The quiet, peaceful environment is also referenced — for many reviewers this appears to be a valued feature, reinforcing the facility’s calm, home-like ambiance.
Activity and programming are the clearest area of concern. Several summaries explicitly state there are 'few activities,' and the small size of the community appears to limit the breadth and frequency of organized social or recreational offerings. Reviewers also describe the facility as quiet; while that is a positive for residents seeking tranquility, it is flagged as a potential downside for individuals who want more stimulation, events, or a busier social calendar.
Less frequently mentioned topics — such as dining, management practices, medical services beyond hospice, and amenities — are not prominent in the provided summaries. Because these areas are not discussed in the reviews given, there is insufficient information to draw reliable conclusions about dining quality, administrative responsiveness, or the scope of clinical services beyond the noted hospice-friendly care.
In summary, Rackleff Place appears to excel at providing a clean, comfortable, and intimate living environment staffed by dedicated, compassionate caregivers who form strong, personal bonds with residents. The facility's strengths center on personalized care, staff responsiveness, and a warm, home-like atmosphere. The primary limitation noted across reviewers is the limited range of activities and a generally quiet pace, which may be ideal for some residents but less suitable for those seeking more social programming or an active schedule. Prospective residents and families should weigh the high-quality, attentive care and close-knit community against the reduced activity offerings when considering Rackleff Place.
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Location
Rackleff Place is located at 655 SW 13th Ave, Canby, OR, 97013.
About Rackleff Place
Rackleff Place sits at 655 SW 13th Ave. in Canby, Oregon and is a smaller assisted living community, with 25 studio and one-bedroom apartments on a single story, so it feels cozy and neighborly and folks can get around without using stairs or elevators, and every unit has a private bath, a kitchenette, and its own telephone, so there's a bit of privacy and independence which is good, plus the doors lock and you can bring your own decorations to make the space feel more like home, whether you're there for independent living, need some help with memory care, post-hospital rehab, or just want an easier way to keep up with daily routines. The Life Lease program helps with peace of mind since the staff handles maintenance and security while you get to focus on living, and the staff always gets called caring, helpful, and friendly, which matters because people want to feel welcome and safe, especially if they're dealing with medical needs or memory issues. There are different levels of help, from basic housekeeping and meal preparation-meals are served in a dining room and special diets get attention-to hands-on support with bathing, dressing, medication, managing chronic conditions or memory loss, or getting around, plus there's a 24-hour call system and supervision for safety, especially for people who might wander.
Everything's on one level, and there's an interior courtyard and walking paths that make it easy to get outside, enjoy the fresh air, or garden a little, while inside there's a fireplace for relaxing and a community arts room where folks can join in on resident-run activities, movie nights, or use the ready barber/salon for a haircut. Wheelchairs can get everywhere and there's always move-in coordination and help figuring out care needs, and staff provide services in English. Clinical support includes pharmacy services and rehab for people recovering from hospital stays, plus hospice and respite care if needed, and the place is fully licensed as an Assisted Living Facility, managed by Prestige Senior Living, which takes care of the rules. People there say the atmosphere is warm and welcoming, and the staff works to make sure residents keep as much independence and choice as possible, with care plans that fit each person's needs, whether that means specialized memory support or support with daily life. Meals, community activities, emergency alerts and even space for gardening or arts, all add up to a place that's meant to meet a lot of needs in one spot, with a steady focus on dignity, comfort, and letting people live life as they like.
Founded in 1985 but tracing its roots to 1946, Prestige Care began with Sarah Delamarter, a nursing pioneer who started caring for seniors in her Troutdale, Oregon home. What began as a compassionate effort to support her family evolved into a multi-generational legacy when her grandsons Harold and Dr. Rick Delamarter, along with business partner Greg Vislocky, expanded the business throughout the western United States. Today, this family-owned company remains headquartered in Vancouver, Washington, maintaining Sarah's original spirit of personalized, compassionate care. Prestige Care operates over 75 communities across seven western states including Oregon, Washington, California, Arizona, Nevada, Idaho, and Montana.
People often ask...
Rackleff Place offers competitive pricing, with rates starting at a cost of $5,263 per month.
Rackleff Place offers assisted living.
There are 11 photos of Rackleff Place on Mirador.
The full address for this community is 655 SW 13th Ave, Canby, OR 97013.
No, Rackleff Place does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Determined noncompliance with safety-related rules after a survey, finding an unsafe environment for residents.
Regulatory Action—Failed to provide safe environment
30 Jul 2025Licensure
30 Jul 2025Licensure
Identified deficiencies in move-in evaluations, health services, medication management, self-administration, restraints, and the facility environment, including missing elements in initial evaluations and inadequate RN coverage.
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Investigated and found a deficient safe medication administration system and neglect by a staff member.
Licensing—Failed to provide a safe medication administration system
09 Oct 2024Inspection
09 Oct 2024Inspection
Identified neglect in medication administration that risked serious harm when a resident's Gabapentin was given to another resident with an allergy.
Licensing—Failed to provide inservice
05 Oct 2024Inspection
05 Oct 2024Inspection
Investigated and found neglect and abuse due to failure to provide incontinence care, resulting in reddened skin and discomfort. Also found a failure to assure resident rights.
Licensing—Failed to provide service
01 Jul 2024Complaint
01 Jul 2024Complaint
Investigated and found deficiencies across activities, medication administration, staff training, and equipment maintenance, including no daily social activities, incorrect Vitamin D3 dosing for a resident, inadequate training competency documentation, and a broken toilet seat requiring repair.
Deficiency—Resident Services: Activities
Deficiency—Systems: Treatment Orders
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Doors, Walls, Elevators, Odors
23 Jun 2024Abuse: Neglect
23 Jun 2024Abuse: Neglect
Identified deficiencies in care planning that failed to reflect the resident's need for additional support, leading to a fall with injuries; a $250 fine was assessed.
Abuse—Failed to properly plan care
06 Jun 2024Inspection
06 Jun 2024Inspection
Found that medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
29 May 2024Inspection
29 May 2024Inspection
Identified a deficiency in the training program for determining direct care staff competency. No licensing violation occurred.
Licensing—Failed to provide inservice
21 Mar 2024Licensure
21 Mar 2024Licensure
Determined substantial compliance with meal services and food sanitation requirements.
Deficiency—Comment
28 Oct 2023Abuse: Neglect
28 Oct 2023Abuse: Neglect
Investigated a failure to provide a safe environment that led to a resident's left hip fracture. Found it to be abuse and neglect.
Abuse—Failed to provide safe environment
25 Sept 2023Inspection
25 Sept 2023Inspection
Investigated and found a deficiency in providing or maintaining resident care equipment, with equipment not kept in clean and good repair.
Licensing—Failed to provide or maintain resident care equipment
28 Aug 2023Inspection
28 Aug 2023Inspection
Investigated and determined that daily social and recreational activities were not provided.
Licensing—Failed to provide appropriate activities
18 May 2023Licensure
18 May 2023Licensure
Found deficiencies in kitchen cleanliness and equipment maintenance, including dusty vents and surfaces, use of an uncleanable wood cutting board for meat, and absence of a small-diameter thermometer.
Identified deficiencies in resident services, service plans, staffing, and acuity-based staffing.
Deficiency—Licensing Complaint Investigation
Deficiency—Resident Services: Laundry
Deficiency—Service Plan: General
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
17 Nov 2022Complaint
17 Nov 2022Complaint
Investigated a complaint and found deficiencies related to staffing requirements and acuity-based staffing tools.
Deficiency—Licensing Complaint Investigation
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
15 Nov 2022Inspection
15 Nov 2022Inspection
Investigated a complaint and identified a housekeeping deficiency due to no housekeeper for at least a month, leaving a resident to clean their own room.
Licensing—Failed to provide appropriate housekeeping services
15 Nov 2022Inspection
15 Nov 2022Inspection
Found a deficiency for failing to provide bathing assistance, with standby assist for showers not provided since move-in. This violated Oregon Administrative Rules.
Licensing—Failed to provide or assist with hygiene
15 Nov 2022Inspection
15 Nov 2022Inspection
Investigated and found that a required service wasn't provided, resulting in the resident doing their own laundry.
Licensing—Failed to provide service
04 Oct 2022Inspection
04 Oct 2022Inspection
Identified inconsistencies between resident data and ABST usage and found staffing not aligned with ABST indicators.
Licensing—Failed to use an ABST
04 Oct 2022Inspection
04 Oct 2022Inspection
Found insufficient direct care staff to meet residents' scheduled and unscheduled needs.
Licensing—Failed to meet the scheduled and unscheduled needs of residents
23 May 2022Validation
23 May 2022Validation
Determined substantial compliance with applicable regulations after the latest review.
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
08 Sept 2021Inspection
08 Sept 2021Inspection
Investigated a complaint alleging delays in responding to call lights due to insufficient staff, and verified the staffing shortfall affected timely responses.
Licensing—Failed to answer call light in a timely manner
08 Sept 2021Abuse: Neglect
08 Sept 2021Abuse: Neglect
Identified neglect of care due to failure to provide appropriate services, causing discomfort from wounds; a fine was assessed.
Abuse—Failed to provide service
08 May 2021Abuse: Neglect
08 May 2021Abuse: Neglect
Determined that a resident's care planning and interventions failed to address increasing falls, resulting in neglect and abuse.
Abuse—Failed to properly plan care
12 Jun 2020Inspection
12 Jun 2020Inspection
Found a safety deficiency involving theft of medications and failure to protect medications from theft, leading to abuse.
Licensing—Failed to provide safe environment
01 May 2013Abuse: Financial abuse
01 May 2013Abuse: Financial abuse
Found a failure to provide a safe environment that resulted in theft of cash from a resident.
Abuse—Failed to provide safe environment
19 Nov 2012Abuse: Financial abuse
19 Nov 2012Abuse: Financial abuse
Investigated an allegation of financial abuse and found a failure to maintain a safe environment that led to thefts from resident rooms.
Abuse—Failed to provide safe environment
15 Nov 2012Abuse: Neglect
15 Nov 2012Abuse: Neglect
Investigated an abuse/neglect allegation and concluded oversight and monitoring of change of condition was not adequate.
Abuse—Failed to provide oversight and monitoring of change of condition
30 Oct 2012Abuse: Financial abuse
30 Oct 2012Abuse: Financial abuse
Found that a safe environment was not provided, leading to theft of resident funds.
Abuse—Failed to provide safe environment
12 Oct 2012Abuse: Financial abuse
12 Oct 2012Abuse: Financial abuse
Investigated an allegation of failing to provide a safe environment and identified a deficiency resulting in theft from a resident's room.
Abuse—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Rackleff Place. The information above has not been verified or approved by the owner or operator. For exact information, please contact Rackleff Place directly. There is no cost for this service. We are compensated by the community you select.
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