Avamere Riverpark of Eugene

    425 Alexander Loop, Eugene, OR, 97401
    2.4 · 64 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed, neglectful, chaotic and unsafe

    I had a loved one at this facility. Many caregivers were kind and the rehab/OT/PT team can be excellent, but chronic understaffing and poor management ruined care. Call lights often took 8-30+ minutes, meds were delayed or mishandled, and residents were left unassisted-I saw soiled bathrooms, missed catheter changes, bedsores, infections and rough handling. Food was often cold or soggy, belongings went missing, and communication was dismissive or absent. A few nurses and CNAs were wonderful, but overall it felt profit-driven, chaotic and unsafe-I would not recommend it for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.36 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.3
    • Meals

      2.1
    • Amenities

      2.1
    • Value

      1.0

    Location

    Map showing location of Avamere Riverpark of Eugene

    About Avamere Riverpark of Eugene

    Avamere Riverpark of Eugene sits in Eugene, Oregon, as a nursing and rehabilitation center where older adults can get both short-term and long-term care, and the place stretches up several stories with 119 beds for residents who might need different levels of support. The facility runs under Touchmark Living Centers and is part of the Avamere network, providing skilled nursing care, rehabilitation, respite care when caregivers need a break, and assisted living options. Specialists give physical, occupational, speech, and respiratory therapy-physical therapists treat people recovering from surgeries, strokes, hip replacements, heart problems, or multiple traumas, while an occupational therapy staff helps residents with dressing, bathing, eating, and learning to use special equipment. There's also a speech therapist on-site who works with residents dealing with trouble talking or swallowing, often helping those who've had strokes, brain injuries, Alzheimer's, or just the challenges that come with age.

    Avamere Riverpark of Eugene focuses on helping each person recover strength, independence, and skills lost to illness, surgery, or injury, supporting people with complex diabetes, joint repairs, neurological disorders, and dementia. The facility aims for safety by including nurse call systems and safety features in every room and providing a licensed nurse and healthcare professionals around the clock, because things can happen day or night. There's an on-site therapy gym, telemedicine access, and transportation help for appointments or outings, which is nice for someone who doesn't drive anymore. The staff, including nurses and therapists, try to make personalized care plans, do regular wellness checks, and run activities to keep folks engaged. For those who want a more social environment, there are opportunities to join in on campus activities or listen to stories-residents' stories, perhaps-since memory matters here, especially for those living with dementia. Avamere Riverpark of Eugene offers a range of services for daily living, rehabilitation, and nursing care, all in the same place, aiming to help people feel comfortable, cared for, and as independent as possible.

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