Overall sentiment across the reviews is strongly positive, with frequent and consistent praise for the staff and the sense of individualized, compassionate care. Reviewers repeatedly describe staff as supportive, patient, kind and responsive — noting examples such as mediating family relationships, taking time for adjustment periods, assisting with paperwork and benefits, and going above and beyond for residents. Management also receives direct praise for being attentive and taking care of residents. Multiple reviewers explicitly recommend Redwood Terrace and reference awards or a good reputation, reinforcing the perception of high-quality care and resident-focused service.
The facility itself is repeatedly described as clean, well-maintained and home-like. Many reviewers highlight the smaller, intimate layout (wood-grain trim, cozy dining area, gazebo-style entrance and courtyard) as a positive feature that makes it easy to get around and creates a warm atmosphere. Apartment accommodations are noted positively by several people — studio units with a kitchenette and adequate space are mentioned — although a few reviewers felt rooms were small, indicating some variation in individual unit sizes or expectations. Accessibility is called out as a plus (wheelchair-accessible apartments and dining), and reviewers generally feel safe visiting and living there.
Dining and activities receive favorable remarks. The food is described as good and able to meet medical or special dietary needs, with multiple mentions of a chef and a pleasant dining area. Activities and outings (monthly shopping trips, scenic rides) are cited as enjoyable and contribute to quality of life. Reviewers appreciate regular social and recreational opportunities, and the overall environment is described as welcoming to guests and families during visits.
There are recurrent caveats and limitations to consider. Redwood Terrace is a smaller, more specialized assisted living community rather than a multi-level care campus. Several reviewers explicitly note that the facility could not accept admissions when a higher level of physical care was required (for example, residents needing two-person lifts), and others said the community’s focus or size made it the “not right fit” for some loved ones. Cost is mentioned as a concern by some reviewers who labeled it expensive. A small minority of reviews raised issues about older or worn areas and less-thorough cleaning, which contrasts with the majority view of a very clean facility; this suggests there may be variability by unit or that certain maintenance or housekeeping issues have occurred sporadically.
In summary, the dominant themes are high-quality, compassionate and hands-on staff; a small, home-like, and generally well-kept environment; good food and accessible apartments; and management that is responsive and resident-centered. The primary limitations are structural and service-level: the community’s size and specialization mean it is not suited to residents needing higher-acuity nursing care or extensive lift assistance, and some prospective families may find costs and room sizes prohibitive. For families seeking personalized assisted living with strong staff engagement and a close-knit atmosphere, reviewers consistently recommend considering Redwood Terrace; for those needing multi-level care, two-person lift capability, or larger campus resources, it may not be the right match.
