I placed my mom here and I'm very pleased - Director Amy and the entire staff are warm, professional, and attentive, residents clearly enjoy the active, homey atmosphere. The community is bright, clean, and safe with lots of activities (gardening, outings, daily events), meals made from scratch, and strong caregiver support - a very good choice for memory-care families.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
3.98·(48)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.3
Meals
3.8
Amenities
3.8
Value
2.8
Pros
friendly, attentive front-desk and caregiving staff
compassionate and patient caregiver interactions
knowledgeable and informative directors
engaging, structured activity program
gardening and outdoor courtyard amenities
home-cooked meals prepared daily
clean, remodeled and bright rooms
memory-care specialization
secure, locked community layout
small, boutique-sized environment
private and semi-private room options
library/book room and salon availability
regular outings and field trips
responsive family communication and updates
good housekeeping and laundry services
proactive care coordination and navigation support
visible staff-to-resident attention during staffed periods
Cons
inconsistent staffing levels
management turnover and administrative instability
cleanliness and sanitation inconsistencies
incontinence-care and hygiene-response delays
variable meal quality and limited therapeutic-diet options
inconsistent billing and fee transparency
gaps in resident supervision during some shifts
restrictive visitation policies
small resident rooms with limited living space
language and communication barriers
location distance for some families
regulatory compliance and licensing concerns
Summary of reviews
The reviews present a mixed but detailed picture of Monterey Court Memory Care. Many families and visitors emphasize the facility's strengths as a small, memory-care–focused community with a strong emphasis on activities, outdoor gardening, and a secure, locked campus. Multiple comments highlight friendly, patient and compassionate caregivers, informed directors, home-cooked meals, and amenities such as a library, salon, and planned outings. Several reviewers noted recent remodeling and bright, clean rooms, and the boutique size is frequently described as contributing to a home-like atmosphere and close staff–resident interaction.
Care quality and staffing are central themes with divergent experiences. A substantial number of reviewers describe attentive, knowledgeable staff who provide proactive assistance, clear family communication, and respectful resident interactions. At the same time, a recurring operational concern is inconsistent staffing levels and gaps in supervision during some shifts; this appears to affect responsiveness to resident needs at times. There are also isolated accounts that indicate delays in addressing incontinence care and bedding changes. Prospective families should weigh the positive caregiver reports against these operational variability signals and ask about current staffing ratios and peak-shift coverage.
Dining and activities are generally positive but uneven. Home-style, scratch-made meals are praised by many, and the activity schedule (daily events board, crafts, gardening, field trips) is frequently cited as engaging and appropriate for memory-care residents. However, reviewers also describe variability in food quality and note limited therapeutic-diet options in certain cases; questions about diabetic or specialized meal plans and menu consistency are prudent during a tour.
Facilities and accommodations reflect the facility's boutique approach: secure courtyards, outdoor planting beds, and small, remodeled rooms. The small-room footprint and some shared bathroom configurations (Jack-and-Jill) suit many single occupants but may be too limited for families wanting more living-space flexibility or room for additional furniture and televisions. Cleanliness receives positive mention from many reviewers, though there are also comments flagging sanitation and housekeeping inconsistencies; confirm current housekeeping schedules and sanitation protocols when evaluating the site.
Management and administrative patterns are mixed and require attention. There are repeated observations of executive turnover and some instances of administrative instability, along with concerns around billing transparency, unexpected fees, and a few contract or compensation disputes. Additionally, there are references that raise regulatory compliance and licensing concerns; these are serious enough to merit verification through state licensing records and asking management directly about any recent citations or corrective actions. Language barriers and variable communication quality are also noted, so ask how the facility accommodates non-English-speaking families and how it documents and communicates care changes.
Overall, Monterey Court Memory Care appears to offer a warm, activity-rich memory-care environment with many families experiencing compassionate caregiving and good communication. However, the facility also exhibits operational variability—particularly around staffing consistency, certain aspects of sanitation and incontinence response, meal therapeutic options, and administrative transparency. Recommended next steps for prospective families are an in-person tour focused on current staffing ratios, sample menus and diet accommodations, housekeeping and incontinence-care protocols, a review of the fee schedule and contract terms, and a review of state licensing and inspection history to confirm regulatory standing.
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Location
Monterey Court Memory Care is located at 8915 SE Monterey Ave, Happy Valley, OR, 97086.
About Monterey Court Memory Care
Monterey Court Memory Care stands as a premier community dedicated to serving individuals navigating the challenges of dementia and Alzheimer’s disease. Located in Happy Valley, Oregon, the community extends its services to families throughout the surrounding areas such as Coos Bay, Astoria, Clackamas, Damascus, Barton, Boring, Gladstone, and Oregon City. Monterey Court takes pride in creating a sophisticated and comforting environment, making residents feel at home from the moment they walk through the doors. The interiors are stylish and thoughtfully designed, featuring inviting living rooms adorned with comfortable couches and chairs, beautiful rugs, and a large television for residents to enjoy. Bedrooms offer tranquil retreats complete with cozy beds and comfortable sitting areas, while common areas include spaces such as a patio with tables and chairs, and serene spots like a bench in the driveway where residents can relax and connect with nature.
The services provided at Monterey Court Memory Care are centered on meeting the physical, emotional, and spiritual needs of every resident. Round-the-clock personalized care ensures safety and well-being at all times. The dining experience is elevated by chef-prepared, gourmet meals served daily, making every meal an opportunity for enjoyment and connection. Residents engage in a wide array of enriching activities and social programs designed to spark joy and foster a vibrant community atmosphere. Wellness classes encourage both physical activity and mental engagement, supporting a holistic approach to health for those living with memory loss.
A distinctive feature of Monterey Court is the Spark™ program, a thoughtfully crafted initiative aimed at empowering each resident to live with intention and purpose. Spark™ places emphasis on supporting residents’ unique ideas, promoting both independence and choice. Staff are dedicated to fostering the innate spark within every individual, encouraging new ideas and helping to bring them to life, thereby creating a true sense of community that reflects the personalities and preferences of its members. This resident-centered philosophy ensures that every aspect of life at Monterey Court is built around the choices and well-being of those who call it home.
Monterey Court Memory Care has been recognized with multiple awards, reflecting its commitment to excellence. Achievements include the Family Assets Excellence Award for Oregon as well as the Pinnacle Customer Experience Award in both 2022 and 2024, alongside acknowledgment as a Great Place To Work in February 2024. These accolades underscore the community’s dedication to delivering compassionate and high-quality care in a warm and welcoming setting. Residents and their families can find reassurance in Monterey Court’s longstanding reputation for providing a nurturing and vibrant environment where every individual is supported in living a life of joyful purpose.
Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple prestigious industry awards.
One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities.
Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods.
The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier's communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin.
Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.
People often ask...
Monterey Court Memory Care offers competitive pricing, with rates starting at a cost of $6,118 per month.
Monterey Court Memory Care offers assisted living and memory care.
There are 40 photos of Monterey Court Memory Care on Mirador.
The full address for this community is 8915 SE Monterey Ave, Happy Valley, OR 97086.
No, Monterey Court Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that resident service plans were not reflective of resident needs or updated within the first 30 days, violating OAR 411-054-0036(2).
Licensing—Failed to properly plan care
28 Jan 2025License Condition
28 Jan 2025License Condition
Found a deficiency in maintaining functional exit door alarms. The finding noted failure to have exit door alarms in accordance with applicable requirements.
Regulatory Action—Failed to maintain functional door alarm or call system
28 Jan 2025License Condition
28 Jan 2025License Condition
Investigated the ABST-related allegation and identified deficiencies related to acuity-based staffing and ABST use. Found issues with staffing as indicated by ABST and with developing and maintaining an acuity-based staffing tool.
Regulatory Action—Failed to use an ABST
11 Jan 2025Abuse: Neglect
11 Jan 2025Abuse: Neglect
Found a failure to provide a safe environment that resulted in neglect and abuse.
Abuse—Failed to provide safe environment
05 Jan 2025Abuse: Neglect
05 Jan 2025Abuse: Neglect
Investigation determined neglect and abuse due to failure to update the care plan addressing footwear, contributing to falls and resulting in a broken pelvis.
Abuse—Failed to properly plan care
04 Jan 2025Abuse: Neglect
04 Jan 2025Abuse: Neglect
Investigated and found neglect in care planning for seizure activity, resulting in a resident fall with injuries. A $1500 fine was assessed.
Abuse—Failed to properly plan care
31 Dec 2024Abuse: Neglect
31 Dec 2024Abuse: Neglect
Investigated findings showed a failure to provide a safe environment resulting in an unwitnessed fall with serious injury; a $1500 fine was assessed.
Abuse—Failed to provide safe environment
30 May 2024Abuse: Neglect
30 May 2024Abuse: Neglect
Identified a safety violation due to inadequate supervision and staff support regarding known behaviors, resulting in an incident where a resident was scratched and hit.
Abuse—Failed to provide safe environment
15 May 2024Inspection
15 May 2024Inspection
Found that accounting records for residents' personal incidental funds were not maintained, violating Oregon Administrative Rules.
Licensing—Failed to protect resident from financial exploitation
14 May 2024Inspection
14 May 2024Inspection
Investigated and found deficiencies in resident records and interim service plan accuracy, including a wrong last name and failure to update after notification.
Licensing—Failed to provide safe environment
06 May 2024Complaint
06 May 2024Complaint
Found deficiencies in resident records accuracy, medication administration, and handling of personal incidental funds.
Deficiency—Facility Administration: Records
Deficiency—Systems: Treatment Orders
Deficiency—Medicaid Personal Incidental Funds
25 Apr 2024Abuse: Neglect
25 Apr 2024Abuse: Neglect
Found a staff failure to provide a safe environment that allowed abuse and neglect of a resident.
Abuse—Failed to provide safe environment
16 Mar 2024Abuse: Neglect
16 Mar 2024Abuse: Neglect
Found neglect and abuse due to failure to properly plan for aggressive behaviors, placing a resident at risk.
Abuse—Failed to properly plan care
04 Mar 2024Inspection
04 Mar 2024Inspection
Investigated a resident abuse allegation and found a staff member pushed a resident onto a bed, causing a head bump and violating resident rights.
Licensing—Failed to protect resident from physical abuse
14 Dec 2023Licensure
14 Dec 2023Licensure
Determined the operation was in substantial compliance with applicable meal service and food sanitation rules.
Deficiency—Comment
15 Nov 2023Abuse: Neglect
15 Nov 2023Abuse: Neglect
Investigated a complaint and found a failure to provide a safe medication administration system, resulting in a resident missing medications for several days and at risk of serious harm; found neglect and abuse.
Abuse—Failed to provide a safe medication administration system
28 Oct 2023Inspection
28 Oct 2023Inspection
Found that medication orders were not carried out as prescribed, indicating a licensing violation with potential for harm.
Licensing—Failed to administer medication as ordered
14 Oct 2023Abuse: Neglect
14 Oct 2023Abuse: Neglect
Investigated the allegation of improper fall care planning and found that falls were not adequately addressed in the care plan, resulting in neglect and abuse.
Abuse—Failed to properly plan care
06 Oct 2023Abuse: Neglect
06 Oct 2023Abuse: Neglect
Investigated a safety concern and found a failure to provide a safe environment resulting in an injury and an abuse/neglect finding, with a $500 fine assessed.
Abuse—Failed to provide safe environment
18 Sept 2023Abuse: Neglect
18 Sept 2023Abuse: Neglect
Investigated the complaint and found a failure to provide a safe environment. This resulted in neglect and abuse findings with a fine assessed.
Abuse—Failed to provide safe environment
14 Sept 2023Abuse: Neglect
14 Sept 2023Abuse: Neglect
Found failure to administer prescribed blood pressure medication as ordered, risking harm to a resident. This conduct was identified as neglect and abuse.
Abuse—Failed to provide a safe medication administration system
18 Aug 2023Abuse: Neglect
18 Aug 2023Abuse: Neglect
Found that staff did not follow the care plan for night checks, leading to an unwitnessed fall and fracture.
Abuse—Failed to follow care plan
06 Aug 2023Abuse: Neglect
06 Aug 2023Abuse: Neglect
Investigated a nail care neglect and abuse allegation. Found failure to provide nail hygiene care led to a scratch.
Abuse—Failed to provide or assist with hygiene
02 Aug 2023License Condition
02 Aug 2023License Condition
Investigated and found a deficiency in providing a safe environment.
Regulatory Action—Failed to provide safe environment
24 Jul 2023Abuse: Neglect
24 Jul 2023Abuse: Neglect
Investigated the allegation and found a failure to properly plan care, constituting neglect and abuse; assessed a $375 fine.
Abuse—Failed to properly plan care
17 Jul 2023Validation
17 Jul 2023Validation
Identified widespread deficiencies across administration, resident care, health services, infection control, and safety during a re-licensure review, including numerous repeated failures to meet licensing requirements.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Infection Prevention & Control
Deficiency—Systems: Medication Administration
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Acuity-Based Staffing Tool
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Heating and Ventilation
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Individual Door Locks: Key Access
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Behavior
Deficiency—Outside Area
Deficiency—Secure Outdoor Recreation Area
Deficiency—Resident Rooms
04 Jul 2023Abuse: Neglect
04 Jul 2023Abuse: Neglect
Identified violations where a resident was left outside and placed at risk, constituting abuse and neglect; a fine was assessed.
Abuse—Failed to provide safe environment
13 May 2023Abuse: Neglect
13 May 2023Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment, resulting in abuse/neglect.
Abuse—Failed to provide safe environment
13 Mar 2023License Condition
13 Mar 2023License Condition
Found that an Acuity Based Staffing Tool was not fully implemented as required.
Regulatory Action—Failed to use an ABST
13 Mar 2023License Condition
13 Mar 2023License Condition
Found a deficiency in providing a safe medication administration system and failure to carry out medication orders as prescribed.
Regulatory Action—Failed to provide a safe medication administration system
13 Mar 2023License Condition
13 Mar 2023License Condition
Found that daily staffing documentation was not posted and maintained as required by rule.
Regulatory Action—Failed to properly post and maintain daily staffing documentation
13 Mar 2023License Condition
13 Mar 2023License Condition
Found a failure to maintain a safe medication administration system and an accurate MAR.
Regulatory Action—Failed to provide a safe medication administration system
28 Feb 2023Abuse: Neglect
28 Feb 2023Abuse: Neglect
Found failure to properly plan care that led to abuse/neglect, with a fine assessed.
Abuse—Failed to properly plan care
23 Feb 2023Abuse: Neglect
23 Feb 2023Abuse: Neglect
Found failure to properly care plan for an unsafe resident, resulting in multiple falls and a hip fracture, constituting neglect and abuse, with a $2,500 fine assessed.
Abuse—Failed to properly plan care
23 Feb 2023Abuse: Neglect
23 Feb 2023Abuse: Neglect
Found a violation of resident rights due to failure to provide prescribed pain medication after hospital return, constituting neglect and abuse; a fine was assessed.
Abuse—Failed to provide appropriate pain control
23 Feb 2023Abuse: Neglect
23 Feb 2023Abuse: Neglect
Investigated the complaint and found neglect and abuse due to delaying a urine test, which caused discomfort and injuries; a $2,500 fine was assessed.
Abuse—Failed to provide service
14 Feb 2023Inspection
14 Feb 2023Inspection
Found that the service plan did not reflect the resident's current needs and care planning failures contributed to an incident resulting in a head wound requiring hospital treatment.
Licensing—Failed to properly plan care
09 Feb 2023Abuse: Neglect
09 Feb 2023Abuse: Neglect
Investigated the complaint and found a failure to provide a safe environment, resulting in abuse and neglect.
Abuse—Failed to provide safe environment
08 Feb 2023Abuse: Neglect
08 Feb 2023Abuse: Neglect
Investigated a report and found a failure to provide a safe environment, resulting in an altercation that bruised a person; a $375 fine was assessed.
Abuse—Failed to provide safe environment
24 Jan 2023Complaint
24 Jan 2023Complaint
Investigated identified multiple deficiencies in staffing postings, abuse reporting, ADL assistance, service planning, and medication management. Found failures to post staffing plans, investigate abuse promptly, provide needed toileting support, maintain updated service plans, and ensure accurate medication administration.
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
13 Jan 2023Inspection
13 Jan 2023Inspection
Investigated the allegation of failing to report potential or suspected abuse and found failure to promptly investigate all reports of abuse.
Licensing—Failed to report potential or suspected abuse
13 Jan 2023Inspection
13 Jan 2023Inspection
Found a deficiency for failing to complete quarterly service plans. This indicates a violation of administrative rules.
Licensing—Failed to properly plan care
12 Jan 2023Abuse: Neglect
12 Jan 2023Abuse: Neglect
Investigated a known fall-risk resident and found inadequate care planning for falls risk, leaving the resident at risk for harm. Identified violations of resident rights constituting neglect and abuse, with a $375 fine assessed.
Abuse—Failed to properly plan care
11 Dec 2022Inspection
11 Dec 2022Inspection
Determined that a staff member ran over a resident’s foot with a wheelchair, causing a bruise and violating resident rights, constituting neglect and abuse.
Licensing—Failed to provide safe environment
06 Dec 2022Licensure
06 Dec 2022Licensure
Determined substantial compliance with applicable food service and sanitation rules.
Deficiency—Comment
08 Oct 2022Abuse: Neglect
08 Oct 2022Abuse: Neglect
Found neglect and abuse due to failure to properly plan care for an aggressive resident, placing another resident at risk. A $375 fine was assessed.
Abuse—Failed to properly plan care
04 Oct 2022Abuse: Neglect
04 Oct 2022Abuse: Neglect
Investigated and concluded that a safe environment was not provided, resulting in abuse and neglect. A $375 fine was assessed.
Abuse—Failed to provide safe environment
30 Sept 2022Abuse: Neglect
30 Sept 2022Abuse: Neglect
Found a failure to provide a safe environment, including a choke hold incident, resulting in neglect and abuse; a $375 fine was assessed.
Abuse—Failed to provide safe environment
30 Aug 2022Abuse: Neglect
30 Aug 2022Abuse: Neglect
Found failures to properly plan care for a known fall risk, contributing to multiple falls and inability to bear weight. This involved violations of resident safety requirements and resulted in a fine.
Abuse—Failed to properly plan care
21 Aug 2022Inspection
21 Aug 2022Inspection
Found that staff failed to provide timely medical treatment after a resident was found on the floor, risking serious harm. A fine was assessed.
Licensing—Failed to assure timely medical treatment
21 Aug 2022Abuse: Neglect
21 Aug 2022Abuse: Neglect
Found a failure to provide adequate supervision and staff support, placing a resident at risk of harm, constituting abuse and neglect.
Abuse—Failed to provide safe environment
21 Aug 2022Abuse: Neglect
21 Aug 2022Abuse: Neglect
Determined that a safe environment was not provided due to inadequate supervision, with a resident punched multiple times. The incident caused unreasonable discomfort.
Abuse—Failed to provide safe environment
21 Aug 2022Abuse: Neglect
21 Aug 2022Abuse: Neglect
Investigated a complaint and found failure to update the care plan for a known fall risk, with no fall-prevention measures in place, resulting in a fall and head injury; a fine was assessed.
Abuse—Failed to properly plan care
14 Aug 2022Abuse: Neglect
14 Aug 2022Abuse: Neglect
Identified neglect for failing to properly plan care for a resident with a known fall history after the resident was found on the bathroom floor with injuries.
Abuse—Failed to properly plan care
26 Jul 2022Abuse: Neglect
26 Jul 2022Abuse: Neglect
Found that a resident was injured after care plan was not followed, indicating abuse and neglect.
Abuse—Failed to follow care plan
25 Jul 2022Abuse: Neglect
25 Jul 2022Abuse: Neglect
Investigated a case of neglect and financial exploitation where the resident's jewelry disappeared and an unknown person took it, and there was no lockable storage for valuables.
Abuse—Failed to protect resident from financial exploitation
05 Jul 2022Abuse: Neglect
05 Jul 2022Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment that allowed an individual to leave through an unlocked gate, creating risk.
Abuse—Failed to provide safe environment
23 May 2022Inspection
23 May 2022Inspection
Investigated and found failure to assist a resident with toileting and bowel and bladder management.
Licensing—Failed to provide or assist with hygiene
23 May 2022Inspection
23 May 2022Inspection
Identified a deficiency where care was not provided as listed in the service plan, including hygiene. This constitutes a violation of Oregon Administrative Rules.
Licensing—Failed to provide or assist with hygiene
23 May 2022Inspection
23 May 2022Inspection
Found insufficient staffing to meet residents' scheduled and unscheduled needs.
Licensing—Failed to provide appropriate staffing
27 Apr 2022Inspection
27 Apr 2022Inspection
Investigated the complaint and found that a staff member verbally abused a resident and failed to protect the resident from verbal abuse.
Licensing—Failed to protect resident from verbal abuse
05 Apr 2022Inspection
05 Apr 2022Inspection
Found insufficient direct care staffing to meet scheduled and unscheduled needs. Violated Oregon Administrative Rules.
Licensing—Failed to provide appropriate staffing
22 Jan 2022Abuse: Neglect
22 Jan 2022Abuse: Neglect
Found neglect and abuse due to failure to plan care to prevent a known wanderer from entering another resident's room, placing them at risk of harm; a fine was assessed.
Abuse—Failed to properly plan care
21 Jan 2022Abuse: Neglect
21 Jan 2022Abuse: Neglect
Identified a failure to provide a safe medication administration system, resulting in two patches being used on the resident and potential harm; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
01 Nov 2021Abuse: Neglect
01 Nov 2021Abuse: Neglect
Investigated the complaint and found a failure to provide a safe environment, resulting in an abuse/neglect finding and a fine assessed.
Abuse—Failed to provide safe environment
01 Oct 2021Abuse: Neglect
01 Oct 2021Abuse: Neglect
Investigated an incident where a resident wandered into another resident's room, assaulted them, and left the victim at risk due to a failure to provide a safe environment; findings substantiated abuse/neglect and a fine was assessed.
Abuse—Failed to provide safe environment
07 Jun 2021Inspection
07 Jun 2021Inspection
Investigated the allegation and found a failure to assist residents with bathing.
Licensing—Failed to provide or assist with hygiene
19 May 2021Abuse: Neglect
19 May 2021Abuse: Neglect
Investigated a report of unsafe conditions that led to an injury; found a door to the outdoor area was not locked and staff were not advised when a resident attempted to exit, resulting in a fall and hip surgery.
Abuse—Failed to maintain a safe physical environment
26 Apr 2021Inspection
26 Apr 2021Inspection
Investigated the allegation of financial exploitation and found that a resident's jewelry was stolen due to a failure to protect property, resulting in a violation.
Licensing—Failed to protect resident from financial exploitation
26 Apr 2021Abuse: Neglect
26 Apr 2021Abuse: Neglect
Identified a violation for failing to provide a safe environment that placed a resident at risk; a $375 fine was assessed.
Abuse—Failed to provide safe environment
12 Apr 2021Inspection
12 Apr 2021Inspection
Identified a deficiency in the training program for determining direct care staff competency through evaluation, observation, or written testing.
Licensing—Failed to provide appropriate staffing
08 Apr 2021Abuse: Neglect
08 Apr 2021Abuse: Neglect
Found a violation of resident rights and neglect/abuse, with a $375 fine assessed.
Abuse—Failed to provide a safe medication administration system
06 Apr 2021Abuse: Neglect
06 Apr 2021Abuse: Neglect
Investigated allegations of abuse/neglect and found a failure to provide a safe environment that resulted in an injury.
Abuse—Failed to provide safe environment
16 Mar 2021Abuse: Neglect
16 Mar 2021Abuse: Neglect
Investigated a care plan violation and found that staff did not follow the plan, resulting in a resident entering another resident's room and barricading themselves, placing someone at risk.
Abuse—Failed to follow care plan
15 Mar 2021Abuse: Neglect
15 Mar 2021Abuse: Neglect
Found that a resident was placed at risk after an individual gained access to their room and attempted to remove their pants; the environment failed to provide safety, constituting abuse and neglect.
Abuse—Failed to provide safe environment
05 Mar 2021Abuse: Neglect
05 Mar 2021Abuse: Neglect
Investigated and found safety and care-planning deficiencies after an unwitnessed altercation, with injury to a resident and a fine assessed.
Abuse—Failed to properly plan care
01 Mar 2021Abuse: Neglect
01 Mar 2021Abuse: Neglect
Investigated and found neglect and abuse due to failure to implement interventions for a resident with behavioral issues, resulting in minor harm.
Abuse—Failed to provide safe environment
26 Feb 2021Abuse: Neglect
26 Feb 2021Abuse: Neglect
Found neglect and abuse due to inadequate supervision and staff support for known behaviors, resulting in an incident where one resident slapped another after being asked to leave.
Abuse—Failed to provide safe environment
03 Feb 2021Inspection
03 Feb 2021Inspection
Found failure to administer medication as ordered, putting a resident at risk for harm.
Licensing—Failed to provide a safe medication administration system
03 Feb 2021Inspection
03 Feb 2021Inspection
Found a deficiency for failing to administer prescribed medication as ordered, placing a resident at risk of harm.
Licensing—Failed to provide a safe medication administration system
31 Dec 2020Inspection
31 Dec 2020Inspection
Determined that the licensee failed to administer medication as ordered.
Licensing—Failed to administer medication as ordered
28 Dec 2020Inspection
28 Dec 2020Inspection
Identified neglect and physical abuse by a staff member toward a resident, and found missing signed training documentation. Found safety and training deficiencies.
Licensing—Failed to provide safe environment
10 Dec 2020Inspection
10 Dec 2020Inspection
Found a deficiency in the safe medication administration system.
Licensing—Failed to provide a safe medication administration system
11 Nov 2020Inspection
11 Nov 2020Inspection
Investigated and found medication and treatment orders were not carried out.
Licensing—Failed to administer medication as ordered
10 Nov 2020Inspection
10 Nov 2020Inspection
Found a violation of Oregon Administrative Rules for failing to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
26 Oct 2020Inspection
26 Oct 2020Inspection
Determined that a safe medication administration system was not provided.
Licensing—Failed to provide a safe medication administration system
09 Oct 2020Abuse: Neglect
09 Oct 2020Abuse: Neglect
Found neglect of care and abuse due to failing to follow the care plan, which led to a minor injury. A $375 fine was assessed.
Abuse—Failed to follow care plan
27 Sept 2020Abuse: Neglect
27 Sept 2020Abuse: Neglect
Found neglect of care and abuse due to failure to provide a safe environment when an at-risk resident exited unsupervised because there was no front desk coverage and a broken interior door.
Abuse—Failed to provide safe environment
16 Sept 2020Inspection
16 Sept 2020Inspection
Investigated the allegation of failing to report potential or suspected abuse and found a violation of mandatory abuse reporting and investigation requirements.
Licensing—Failed to report potential or suspected abuse
07 Sept 2020Abuse: Neglect
07 Sept 2020Abuse: Neglect
Investigated and found that the care plan was not followed, resulting in neglect and abuse. A $250 fine was assessed.
Abuse—Failed to follow care plan
04 Sept 2020Abuse: Neglect
04 Sept 2020Abuse: Neglect
Investigated and found violations involving unsafe medication administration and incomplete training that placed a resident at risk of harm.
Abuse—Failed to provide a safe medication administration system
04 Aug 2020Inspection
04 Aug 2020Inspection
Determined a failure to verify that direct care staff demonstrated satisfactory performance for assigned duties.
Licensing—Failed to assure a qualified caregiver was present
04 Aug 2020Inspection
04 Aug 2020Inspection
Investigated the staffing allegation and found insufficient qualified awake direct care staff to meet 24-hour needs, violating Oregon Administrative Rules.
Licensing—Failed to provide appropriate staffing
31 Jul 2020Inspection
31 Jul 2020Inspection
Determined that 24-hour assistance with activities of daily living was not provided. Found a violation of Oregon Administrative Rules governing resident care.
Licensing—Failed to provide service
31 Jul 2020Inspection
31 Jul 2020Inspection
Found a deficiency in training to determine direct care staff competency and to document demonstrated competency.
Licensing—Failed to assure a qualified caregiver was present
31 Jul 2020Inspection
31 Jul 2020Inspection
Identified insufficient qualified awake direct care staffing to meet 24-hour scheduled and unscheduled needs.
Licensing—Failed to provide appropriate staffing
20 Jul 2020Inspection
20 Jul 2020Inspection
Investigated a staffing allegation and determined there was insufficient staff to meet residents' needs.
Licensing—Failed to provide appropriate staffing
20 Jul 2020Abuse: Neglect
20 Jul 2020Abuse: Neglect
Found that a safe environment was not provided and wandering risk was not properly managed, resulting in a resident punching another resident.
Abuse—Failed to provide safe environment
20 Jul 2020Inspection
20 Jul 2020Inspection
Investigated the infection-control allegation and found a deficiency related to precautions when caring for residents with different COVID statuses on the same shift.
Licensing—Failed to provide infection control
24 Mar 2020Abuse: Neglect
24 Mar 2020Abuse: Neglect
Investigated and found a failure to provide a safe environment and adequate staff supervision, resulting in an incident where one resident yelled at another and grabbed their wrist, causing scratches.
Abuse—Failed to provide safe environment
01 Dec 2019Inspection
01 Dec 2019Inspection
Investigated a complaint and found neglect during a resident transfer when adequate staff were not available, creating risk of harm. The setting was unsafe for residents.
Licensing—Failed to provide safe environment
28 Oct 2019Abuse: Neglect
28 Oct 2019Abuse: Neglect
Investigated a fall and delayed medical treatment that resulted in a broken hip and pain; findings identified neglect and abuse with a monetary penalty.
Abuse—Failed to assure timely medical treatment
26 Sept 2019Inspection
26 Sept 2019Inspection
Found that the call system connecting resident units and bathrooms to the care staff center or pagers was not provided, leaving lights unanswered and requiring visitors to locate staff.
Licensing—Failed to maintain functional door alarm or call system
05 Sept 2019Inspection
05 Sept 2019Inspection
Determined that a required service was not provided.
Licensing—Failed to provide service
31 Aug 2019Abuse: Neglect
31 Aug 2019Abuse: Neglect
Found neglect due to insufficient staff to monitor residents, resulting in physical injury.
Abuse—Failed to follow care plan
29 Aug 2019Abuse: Neglect
29 Aug 2019Abuse: Neglect
Found neglect of basic care resulting in harm to an adult.
Abuse—Failed to provide service
29 Aug 2019Abuse: Neglect
29 Aug 2019Abuse: Neglect
Investigated a complaint and found neglect of basic care resulting in harm; a $375 fine was assessed.
Abuse—Failed to follow care plan
24 Jul 2019Abuse: Neglect
24 Jul 2019Abuse: Neglect
Found neglect due to failure to ensure adequate hydration for a resident, resulting in dehydration and related harm; a $250 fine was assessed.
Abuse—Failed to assure proper hydration
24 Jul 2019Inspection
24 Jul 2019Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
23 Jun 2019Abuse: Neglect
23 Jun 2019Abuse: Neglect
Found neglect of basic care creating risk of serious harm, with a $250 fine assessed.
Abuse—Failed to follow care plan
21 Jun 2019Inspection
21 Jun 2019Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
20 Jun 2019Abuse: Neglect
20 Jun 2019Abuse: Neglect
Identified neglect of basic care that created a risk of serious harm to an adult; a fine was assessed.
Abuse—Failed to properly plan care
28 May 2019Abuse: Neglect
28 May 2019Abuse: Neglect
Investigated and found neglect and abuse from failure to supervise known fall risks, resulting in injuries among a resident.
Abuse—Failed to provide safe environment
28 May 2019Inspection
28 May 2019Inspection
Found that medication was not provided as ordered, constituting a rule violation and resulting in a $500 fine.
Licensing—Failed to administer medication as ordered
23 May 2019Abuse: Neglect
23 May 2019Abuse: Neglect
Found neglect that led to harm by failing to provide basic care or services to maintain health and safety. A $375 fine was assessed.
Abuse—Failed to provide safe environment
28 Mar 2019Abuse: Financial abuse
28 Mar 2019Abuse: Financial abuse
Investigated allegations found failures to prevent medication theft and to provide basic care, creating risk of serious harm; a $1,125 fine was assessed.
Abuse—Failure to provide a system that prevents theft or misuse of medication
14 Feb 2019Abuse: Neglect
14 Feb 2019Abuse: Neglect
Found neglect related to failing to provide a safe environment, resulting in risk of harm; a fine was assessed.
Abuse—Failed to provide safe environment
12 Feb 2019Abuse: Financial abuse
12 Feb 2019Abuse: Financial abuse
Investigated and identified violations involving failure to prevent theft or misuse of medication and neglect risking an adult's health and safety.
Abuse—Failure to provide a system that prevents theft or misuse of medication
07 Feb 2019Abuse: Neglect
07 Feb 2019Abuse: Neglect
Investigated a neglect allegation and found that basic care was not provided, resulting in physical harm and discomfort. A fine of $188 was assessed.
Abuse—Failed to follow care plan
06 Feb 2019Abuse: Neglect
06 Feb 2019Abuse: Neglect
Identified neglect by failing to provide basic care necessary to maintain health and safety, resulting in physical harm. A fine was assessed.
Abuse—Failed to provide safe environment
01 Feb 2019Abuse: Neglect
01 Feb 2019Abuse: Neglect
Found neglect due to failure to provide a safe environment resulting in physical harm, with a $750 fine assessed.
Abuse—Failed to provide safe environment
25 Jan 2019Abuse: Neglect
25 Jan 2019Abuse: Neglect
Determined neglect due to inadequate supervision resulting in physical harm; a fine was assessed.
Abuse—Failed to provide safe environment
25 Jan 2019Abuse: Neglect
25 Jan 2019Abuse: Neglect
Found a neglect deficiency due to failing to provide adequate supervision, resulting in physical harm.
Abuse—Failed to properly plan care
24 Jan 2019Inspection
24 Jan 2019Inspection
Found a failure to report suspected abuse; a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
24 Jan 2019Abuse: Neglect
24 Jan 2019Abuse: Neglect
Investigated and found neglect due to failing to have a clear plan to prevent and treat sores, which resulted in physical injury.
Abuse—Failed to properly plan care
22 Jan 2019Inspection
22 Jan 2019Inspection
Found failure to report suspected abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
22 Jan 2019Abuse: Neglect
22 Jan 2019Abuse: Neglect
Determined neglect occurred with moderate risk of harm. A $500 fine was assessed.
Abuse—Failed to provide safe environment
17 Jan 2019Inspection
17 Jan 2019Inspection
Identified a deficiency in the safe medication administration system after a resident went six days without prescribed medication.
Licensing—Failed to provide a safe medication administration system
16 Dec 2018Abuse: Neglect
16 Dec 2018Abuse: Neglect
Investigated and found neglect related to falls prevention, failing to provide necessary services to prevent physical harm.
Abuse—Failed to adequately care plan related to falls
10 Nov 2018Inspection
10 Nov 2018Inspection
Investigated and found a substantiated licensing violation for failing to provide a safe medication administration system, leading to potential harm to an adult.
Licensing—Failed to provide a safe medication administration system
28 Oct 2018Inspection
28 Oct 2018Inspection
Investigated a failure to properly plan care that resulted in neglect and physical harm.
Licensing—Failed to properly plan care
19 Oct 2018Abuse: Neglect
19 Oct 2018Abuse: Neglect
Investigated a complaint and found neglect due to failing to provide a safe environment. The finding identified risk of serious harm and a fine was assessed.
Abuse—Failed to provide safe environment
08 Oct 2018Abuse: Neglect
08 Oct 2018Abuse: Neglect
Investigated a complaint and found a failure to provide basic care necessary to maintain health and safety, resulting in physical harm, with a $250 fine assessed.
Abuse—Failed to provide safe environment
08 Oct 2018Inspection
08 Oct 2018Inspection
Found that suspected abuse was not reported, and a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
23 Sept 2018Abuse: Neglect
23 Sept 2018Abuse: Neglect
Found neglect due to failure to provide basic care or services necessary to maintain health and safety, creating a risk of serious harm.
Abuse—Failed to provide safe environment
17 Sept 2018Inspection
17 Sept 2018Inspection
Investigated the complaint and found that the Service Planning Team was not included in developing the service plan as required by rule.
Licensing—Failed to communicate necessary information
17 Sept 2018Inspection
17 Sept 2018Inspection
Investigated a complaint about charges increasing without a corresponding increase in services; findings showed failure to provide immediate written notice as required.
Licensing—Failed to protect resident from financial exploitation
07 Aug 2018Abuse: Neglect
07 Aug 2018Abuse: Neglect
Found that basic care was not provided, resulting in physical harm or discomfort to residents; a fine was assessed.
Abuse—Failed to properly plan care
03 Jul 2018Inspection
03 Jul 2018Inspection
Found neglect for failing to follow the care plan, creating risk of serious harm.
Licensing—Failed to follow care plan
26 May 2018Inspection
26 May 2018Inspection
Investigated a complaint alleging failure to address resident behavior. Found deficiencies in assessing and intervening with the resident, resulting in multiple altercations and no injuries to other residents.
Licensing—Failed to address resident's behavior
06 Apr 2018Inspection
06 Apr 2018Inspection
Investigated the allegation of failing to administer ordered medication and identified a deficient medication system.
Licensing—Failed to administer ordered medication
04 Feb 2018Inspection
04 Feb 2018Inspection
Investigated a licensing violation and found a failure to provide a safe environment and to protect residents from an altercation.
Licensing—Failed to provide safe environment
24 Jan 2018Inspection
24 Jan 2018Inspection
Investigated an allegation of failing to provide a safe environment and found a safety deficiency resulting in a resident incident; a fine was assessed.
Licensing—Failed to provide safe environment
24 Jan 2018Inspection
24 Jan 2018Inspection
Investigated a complaint alleging lack of a qualified caregiver and insufficient staff training; found a deficiency related to staff training.
Licensing—Failed to assure that a qualified caregiver was present
23 Jan 2018Inspection
23 Jan 2018Inspection
Investigated the allegation of failure to report potential or suspected abuse and assessed a $1,000 civil penalty.
Licensing—Failed to report potential or suspected abuse
23 Jan 2018Abuse: Neglect
23 Jan 2018Abuse: Neglect
Investigated an allegation of neglect related to medical care; found an inadequate medication system and assessed a $500 fine.
Abuse—Failed to provide medical treatment as ordered
23 Jan 2018Inspection
23 Jan 2018Inspection
Found a deficiency for failing to provide hygiene assistance that could cause minor harm or potential for moderate harm.
Licensing—Failed to provide or assist with hygiene
17 Jan 2018Abuse: Neglect
17 Jan 2018Abuse: Neglect
Investigated and found a failure to intervene when a resident's condition changed, leading to hospitalization from inadequate medical treatment.
Abuse—Failed to intervene when resident's condition changed
17 Jan 2018Inspection
17 Jan 2018Inspection
Determined that there was a failure to report potential or suspected abuse. A civil penalty was assessed.
Licensing—Failed to report potential or suspected abuse
08 Jan 2018Inspection
08 Jan 2018Inspection
Identified a safety deficiency for failing to provide a safe environment, resulting in a resident-to-resident altercation.
Licensing—Failed to provide safe environment
04 Jan 2018Inspection
04 Jan 2018Inspection
Investigated an allegation that a safe environment was not provided, resulting in a resident-to-resident altercation on 1/4/18.
Licensing—Failed to provide safe environment
31 Dec 2017Inspection
31 Dec 2017Inspection
Investigated an allegation of failing to provide a safe environment and found a violation leading to a resident-to-resident altercation.
Licensing—Failed to provide safe environment
31 Dec 2017Inspection
31 Dec 2017Inspection
Investigated an allegation of not following care plan and found a failure to provide a safe environment, resulting in a resident-to-resident altercation.
Licensing—Failed to follow care plan
31 Dec 2017Inspection
31 Dec 2017Inspection
Found a deficiency for failing to provide a safe environment, which led to a resident-to-resident altercation. The incident occurred on 12/26/17.
Licensing—Failed to provide safe environment
31 Dec 2017Inspection
31 Dec 2017Inspection
Investigated and found a lack of safe environment that resulted in a resident-to-resident altercation.
Licensing—Failed to follow care plan
20 Dec 2017Inspection
20 Dec 2017Inspection
Found insufficient caregivers to meet residents' scheduled and unscheduled needs, including meal assistance.
Licensing—Failed to provide appropriate staffing
20 Dec 2017Inspection
20 Dec 2017Inspection
Found that incident prevention and response policies were lacking, and incident reports were not reviewed.
Licensing—Failed to provide service
18 Jul 2017Abuse: Neglect
18 Jul 2017Abuse: Neglect
Found safety deficiencies that led to multiple falls and a neck fracture.
Abuse—Failed to follow care plan
30 Apr 2017Inspection
30 Apr 2017Inspection
Investigated an allegation of failing to provide a safe environment and found a secure environment was not provided, leading to elopement from the memory care unit.
Licensing—Failed to provide safe environment
27 Apr 2017Inspection
27 Apr 2017Inspection
Concluded the allegation of failing to provide a safe environment; a $200 fine was assessed.
Licensing—Failed to provide safe environment
12 Apr 2017Inspection
12 Apr 2017Inspection
Investigated an allegation and found inadequate supervision that placed residents at risk.
Licensing—Failed to assure resident was safe
13 Mar 2017Abuse: Neglect
13 Mar 2017Abuse: Neglect
Investigated a neglect allegation and found failure to protect residents from a physical altercation and to follow the care plan.
Abuse—Failed to follow care plan
11 Mar 2017Inspection
11 Mar 2017Inspection
Investigated the allegation and found a failure to provide a safe environment that led to a resident-to-resident altercation.
Licensing—Failed to provide safe environment
08 Mar 2017Inspection
08 Mar 2017Inspection
Found an inadequate medication administration system that led to a medication error.
Licensing—Failed to provide a safe medication administration system
28 Feb 2017Abuse: Neglect
28 Feb 2017Abuse: Neglect
Identified deficiencies in providing appropriate interventions after a resident's condition changed, resulting in skin breakdown.
Abuse—Failed to intervene when resident's condition changed
22 Feb 2017Abuse: Neglect
22 Feb 2017Abuse: Neglect
Investigated a neglect allegation and found substantial noncompliance at renewal survey.
Abuse—Failed to provide safe environment
20 Jan 2017Inspection
20 Jan 2017Inspection
Determined that a safety violation occurred due to failure to provide a safe environment and appropriate intervention, resulting in physical harm.
Licensing—Failed to provide safe environment
15 Jan 2017Inspection
15 Jan 2017Inspection
Found failure to provide a safe environment, resulting in a resident fall. Cited safety deficiencies.
Licensing—Failed to provide safe environment
05 Nov 2015Abuse: Neglect
05 Nov 2015Abuse: Neglect
Investigated the allegation and identified a deficiency for failing to protect RV2 from physical injury, with a $300 fine assessed.
Abuse—Failed to address resident's behavior
12 Oct 2015Inspection
12 Oct 2015Inspection
Found that care planning did not adequately meet RV needs.
Licensing—Failed to properly plan care
31 Jan 2015Inspection
31 Jan 2015Inspection
Investigated an allegation of failing to address resident behavior and found that a resident to resident altercation was not prevented.
Licensing—Failed to address resident's behavior
05 Nov 2014Abuse: Neglect
05 Nov 2014Abuse: Neglect
Investigated a reported abuse/neglect incident and found violations for failing to provide a safe environment, with a civil penalty assessed.
Abuse—Failed to provide safe environment
10 Sept 2014Inspection
10 Sept 2014Inspection
Identified a licensing violation for failing to delegate duties appropriately, placing someone at risk of harm in medication administration.
Licensing—Failed to provide a safe medication administration system
23 Aug 2014Abuse: Neglect
23 Aug 2014Abuse: Neglect
Found a failure to protect a resident and to properly plan care; a fine was assessed.
Abuse—Failed to properly plan care
03 Apr 2014Abuse: Neglect
03 Apr 2014Abuse: Neglect
Determined that inadequate supervision resulted in nonconsensual resident to resident contact.
Abuse—Failed to address resident's behavior
19 Mar 2014Abuse: Neglect
19 Mar 2014Abuse: Neglect
Found failures to assess and intervene in a timely manner, leading to a resident-to-resident altercation.
Abuse—Failed to provide safe environment
06 Jul 2012Abuse: Restraints
06 Jul 2012Abuse: Restraints
Found improper use of restraints that endangered a resident.
Abuse—Failed to properly use restraint
06 Jul 2012Abuse: Neglect
06 Jul 2012Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to assess and intervene promptly, risking resident safety.
Abuse—Failed to assure resident was safe
24 Oct 2011Inspection
24 Oct 2011Inspection
Found that residents were not provided with a safe and secure environment.
Licensing—Failed to assure resident was safe
14 Jul 2011Inspection
14 Jul 2011Inspection
Determined there was a deficiency in safe medication administration and failure to administer medications as ordered.
Licensing—Failed to administer medication as ordered
01 Jul 2011Abuse: Financial abuse
01 Jul 2011Abuse: Financial abuse
Concluded that a secure environment was not maintained, resulting in the loss of a resident's belongings; the financial abuse allegation was substantiated.
Abuse—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Monterey Court Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Monterey Court Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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