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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.42·(73)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.5
Meals
4.2
Amenities
4.1
Value
2.3
Pros
Compassionate and attentive caregiving staff
Engaged nursing and med-tech presence when available
Robust activities program with outings and live events
Three-course meals with local-sourcing elements
Rehabilitation and physical-therapy support
Clean, well-maintained building and homelike common areas
Reliable transportation coordination for appointments and errands
Pet-friendly community
Smooth, well-supported move-in process
Private and open dining areas with social programming
Laundry and maintenance responsiveness
Varied apartment sizes with large windows and natural light
Strong social environment and resident engagement opportunities
Cons
High staff turnover and executive-management instability
Inconsistent clinical and nurse coverage
Staffing shortages producing variable day-to-day care
Gaps in after-hours access and telephone coverage
Communication lapses with families and care-planning
Inconsistent medication-administration controls and oversight
Staff training and competency gaps
Limited capacity for higher-acuity residents
Inconsistent meal quality and repetitive menus
Perceived poor cost-to-service value and limited financial transparency
Allegations of theft and financial misconduct
Summary of reviews
Hawks Ridge presents as a well-appointed assisted-living community that many families describe as warm and socially engaging. The physical plant and common areas are frequently praised for being clean, bright and homelike, with amenities such as a library, fireplace, exercise area, private and open dining rooms, and pet-friendly policies. Move-ins and orientation are often described as smooth, and several staff members (including marketing and move-in coordinators) are singled out for helpfulness. Transportation coordination, laundry and routine maintenance are commonly noted as functioning well.
Frontline caregiving staff receive consistent praise for compassion, patience and relationship-building with residents. Reviewers highlight attentive med-techs and nurses in many instances, along with positive outcomes from rehabilitation and physical-therapy services (for example, measurable mobility improvements). The community offers a broad activity calendar — from bus outings and live music to crafts, trivia, and holiday events — that supports social engagement and resident well-being.
At the same time, a clear pattern of variability emerges around clinical continuity, staffing and leadership. Multiple reviews point to high turnover among employees and executive leadership, which families link to inconsistent day-to-day care. Gaps in nurse coverage and limited after-hours access or phone coverage are recurring operational concerns. Several comments raise issues around staff training and competency, and some families indicate they need to advocate actively to ensure care needs are met. There are also concerns about medication-administration controls and clinical oversight that prospective families should investigate further.
Dining and food service are a mixed picture: many residents enjoy three-course meals, locally sourced ingredients and well-presented dishes, while others describe inconsistent meal quality, repetitive menus and food-temperature or service issues. Activity programming is a strong point overall, but food-service variability and assigned seating practices have been criticized by some families.
Financial and management practices are another area of divergence. Some reviewers feel the cost aligns with the community and its services; others describe perceived poor value, penny-pinching decisions affecting resources, and serious allegations around theft and financial misconduct. Frequent changes in management and inconsistent communication from leadership amplify these concerns for families who prefer stable oversight.
Bottom line: Hawks Ridge appears to offer a warm, active environment with many strengths in resident engagement, facilities and frontline caregiving. However, the community also shows recurring operational weaknesses — especially in staffing stability, clinical continuity, after-hours access, family communication, dining consistency and financial transparency. Prospective residents and family members considering Hawks Ridge should verify current nurse staffing levels and schedules, ask about turnover and staff training, review medication-management protocols, discuss after-hours communication and incident-reporting procedures, and seek clarity on financial controls and meal-program consistency before committing.
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Location
Hawks Ridge Assisted Living is located at 1795 8th St, Hood River, OR, 97031.
About Hawks Ridge Assisted Living
Hawks Ridge Assisted Living, located at 1795 8th St in Hood River, Oregon, serves seniors from Hood River County and surrounding towns such as The Dalles, Goldendale, Rockford, Odell, Mosier, White Salmon, Cascade Locks, and even Portland, and you can really tell they've thought things through for people as they age, with their 70-bed community offering a blend of help, support, and a setting that keeps life interesting. Residents get assistance with daily needs like bathing, dressing, medicine management, mobility, and continence care, and the staff makes personalized Growth and Wellness Plans so every person gets just the right help. Hawks Ridge keeps residents' independence in mind, encourages everyone to take part in the community, and uses a Montessori-inspired approach to care so that folks from all walks of life feel welcome.
The place has a friendly, open feeling with landscaped grounds-there are walkways, green lawns, trees, and red benches outside if you like to sit in the sun-and inside you'll find accessible bathrooms with grab bars and walk-in showers, fresh flowers for a bit of comfort, and assisted living suites with a kitchenette, closet, and single bed. Those kitchenettes come with a full-size fridge, microwave, coffee maker, and a little dining table for two, and if you like eating in, in-suite dining is available. For activity, there's a well-equipped fitness center, a game room with a pool table and plenty of board games, plus a library stocked with books, and people gather in the spacious dining room, which even has a piano. The common areas catch plenty of natural light and have tasteful, homey decor.
Hawks Ridge puts a lot into helping with memory care, so if someone's living with Alzheimer's or other dementia, they have Frontier's SparkTM Lifestyle Program for specialized support, and the community's wellness team is on call 24/7, with daily vitals checks and regular communication with families, especially for those who live farther away. The community works to keep folks active with social programs, True North Programs focused on resident choices, and connections through volunteer and intergenerational projects. There's weekly housekeeping, three meals a day plus snacks, and an on-site salon-called Hawk's Ridge Salon-for hair care and pampering. Transportation for shopping, recreation, and medical visits is available. Security and support are available around the clock, with a caring staff that sees the residents as extended family, putting safety and wellness at the forefront. Suites and apartments are designed for comfort and efficiency, and the environment encourages everyone to keep learning, sharing talents, and interacting with neighbors while still celebrating their own individuality.
Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple prestigious industry awards.
One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities.
Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods.
The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier's communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin.
Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.
People often ask...
Hawks Ridge Assisted Living offers competitive pricing, with rates starting at a cost of $5,013 per month.
Hawks Ridge Assisted Living offers assisted living.
There are 25 photos of Hawks Ridge Assisted Living on Mirador.
The full address for this community is 1795 8th St, Hood River, OR 97031.
No, Hawks Ridge Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated the allegation and identified a deficiency for not implementing an acuity-based staffing tool.
Licensing—Failed to use an ABST
08 Nov 2025Inspection
08 Nov 2025Inspection
Identified failure to implement and maintain an Acuity-Based Staffing Tool.
Licensing—Failed to use an ABST
31 Oct 2025Inspection
31 Oct 2025Inspection
Investigated and found a failure to implement and maintain an Acuity-Based Staffing Tool, violating state rules.
Licensing—Failed to use an ABST
01 Oct 2025Inspection
01 Oct 2025Inspection
Found that an acuity-based staffing tool was not implemented or maintained, violating state rules.
Licensing—Failed to use an ABST
30 Sept 2025Inspection
30 Sept 2025Inspection
Investigated an allegation of failing to use an ABST and found a failure to implement and maintain an Acuity-Based Staffing Tool.
Licensing—Failed to use an ABST
27 Sept 2025Inspection
27 Sept 2025Inspection
Investigated and found a deficiency in implementing and maintaining an acuity-based staffing tool.
Licensing—Failed to use an ABST
20 Sept 2025Inspection
20 Sept 2025Inspection
Found a deficiency for failing to implement and maintain an acuity-based staffing tool.
Licensing—Failed to use an ABST
05 Sept 2025Inspection
05 Sept 2025Inspection
Investigated and found failure to implement and maintain an Acuity-Based Staffing Tool.
Licensing—Failed to use an ABST
28 Aug 2025Abuse: Neglect
28 Aug 2025Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system, resulting in a resident not receiving medications as ordered for about three days.
Abuse—Failed to provide a safe medication administration system
08 May 2025Abuse: Neglect
08 May 2025Abuse: Neglect
Investigated a complaint and found neglect due to failing to follow the resident's care plan, which contributed to weight loss and risk of harm.
Abuse—Failed to follow care plan
08 May 2025Inspection
08 May 2025Inspection
Investigated a staffing allegation and identified insufficient awake direct care staffing to meet 24-hour needs.
Licensing—Failed to staff as indicated by ABST
17 Apr 2025Inspection
17 Apr 2025Inspection
Found insufficient qualified awake direct care staff to meet 24-hour needs and failure to complete or update ABST evaluations quarterly.
Licensing—Failed to use an ABST
18 Mar 2025Inspection
18 Mar 2025Inspection
Found a deficiency for failing to develop, maintain, and implement an acuity based staffing tool.
Licensing—Failed to use an ABST
07 Mar 2025Inspection
07 Mar 2025Inspection
Found failure to develop, maintain, and implement an acuity-based staffing tool.
Licensing—Failed to use an ABST
03 Mar 2025Inspection
03 Mar 2025Inspection
Investigated the allegation of not using an Acuity Based Staffing Tool and identified a deficiency in developing, maintaining, and implementing it.
Licensing—Failed to use an ABST
22 Feb 2025Inspection
22 Feb 2025Inspection
Investigated and found a deficiency for not developing, maintaining, and implementing an Acuity Based Staffing Tool.
Licensing—Failed to use an ABST
22 Jan 2025Complaint
22 Jan 2025Complaint
Found that quarterly service plans were not completed for two residents.
Deficiency—Service Plan: General
02 Dec 2024Kitchen
02 Dec 2024Kitchen
Cited widespread deficiencies in kitchen sanitation and food handling, including debris on surfaces, improper labeling and dating of foods, and inadequate hand hygiene, with repeated concerns across multiple visits.
Deficiency—Inspections and Investigation: Insp Interval
10 Oct 2024Inspection
10 Oct 2024Inspection
Investigated and found a failure to establish and maintain infection prevention and control protocols.
Licensing—Failed to provide infection control
10 Oct 2024Inspection
10 Oct 2024Inspection
Found a violation for failing to submit background checks to the Department. The finding related to background check submission requirements under state rules.
Licensing—Failed to hire according to administrative rules
10 Jan 2024Inspection
10 Jan 2024Inspection
Found that quarterly service plans were not completed, constituting a licensing violation.
Licensing—Failed to properly plan care
03 Dec 2023Inspection
03 Dec 2023Inspection
Investigated the allegation of failure to properly plan care and found that service plans were not updated quarterly or available to staff.
Licensing—Failed to properly plan care
03 Dec 2023Complaint
03 Dec 2023Complaint
Identified multiple deficiencies in service planning, nursing coverage, medication administration, and staffing that could impact resident care.
Deficiency—Licensing Complaint Investigation
Deficiency—Service Plan: General
Deficiency—Resident Health Services
Deficiency—Systems: Treatment Orders
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
27 Nov 2023Inspection
27 Nov 2023Inspection
Found a violation for failure to provide housekeeping services, resulting in rooms with urine and feces odor and blood-stained carpet.
Licensing—Failed to provide appropriate housekeeping services
27 Nov 2023Inspection
27 Nov 2023Inspection
Investigated a complaint about medication administration and found a violation involving failure to administer medications as prescribed and late administration.
Licensing—Failed to provide a safe medication administration system
27 Nov 2023Inspection
27 Nov 2023Inspection
Investigated and found insufficient qualified awake direct care staffing to meet 24-hour needs, with call-light responses taking over 30 minutes.
Licensing—Failed to provide appropriate staffing
03 Oct 2023Licensure
03 Oct 2023Licensure
Identified extensive cleanliness and labeling deficiencies in the kitchen during the initial visit; follow-up determined substantial compliance with meal service and sanitation rules.
Investigated a case of alleged inappropriate touching; found a failure to protect an Alleged Victim from a person known to engage in such behavior, constituting abuse and neglect.
Abuse—Failed to provide safe environment
14 May 2023Inspection
14 May 2023Inspection
Found failure to include an Oregon-licensed nurse regularly scheduled for onsite duties and available for phone consultation for at least two weeks.
Licensing—Failed to provide appropriate staffing
27 Mar 2023Inspection
27 Mar 2023Inspection
Investigated and found that staff verbally abused a resident and failed to protect them from verbal abuse, constituting neglect and violation of resident rights.
Licensing—Failed to protect resident from verbal abuse
01 Jan 2023Inspection
01 Jan 2023Inspection
Found that weekly vaccination-status reporting to the proper authority was not completed for vaccinated individuals, residents, and staff for December 2022, lasting 30 days.
Licensing—Failed to report vaccination status
05 Dec 2022License Condition
05 Dec 2022License Condition
Found that scheduled and unscheduled resident needs were not met due to incomplete implementation of an Acuity Based Staffing Tool.
Regulatory Action—Failed to meet the scheduled and unscheduled needs of residents
05 Dec 2022License Condition
05 Dec 2022License Condition
Found that appropriate daily activities were not provided, failing to offer a person-centered program based on individual and group interests.
Regulatory Action—Failed to provide appropriate activities
05 Dec 2022License Condition
05 Dec 2022License Condition
Investigated and found insufficient staffing to meet resident needs.
Regulatory Action—Failed to provide appropriate staffing
18 Aug 2022Other
18 Aug 2022Other
Determined substantial compliance with applicable health and safety requirements.
Deficiency—Comment
05 Aug 2022License Condition
05 Aug 2022License Condition
Found that a safe environment was not provided.
Regulatory Action—Failed to provide safe environment
18 Jul 2022Validation
18 Jul 2022Validation
Identified numerous deficiencies across administration, care planning, medication management, staffing, and safety systems.
Deficiency—Comment
Deficiency—Facility Administration: Operation
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Medications and Treatments
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Systems: Psychotropic Medication
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Annual and Biennial Inservice For All Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Heating and Ventilation
Deficiency—Call System
01 Jun 2022Inspection
01 Jun 2022Inspection
Found failure to submit timely or adequate staffing documentation for a 30-day period.
Licensing—Failed to submit timely or adequate staffing documentation
06 Apr 2022Inspection
06 Apr 2022Inspection
Found a violation of the safe medication administration system after a resident was left without prescribed seizure medication for about six days.
Licensing—Failed to provide a safe medication administration system
28 Dec 2021Inspection
28 Dec 2021Inspection
Identified failures to implement infection control measures, including improper mask usage, lack of visitor screening, and seating less than 6 feet apart.
Licensing—Failed to provide infection control
30 Nov 2021Inspection
30 Nov 2021Inspection
Found deficiencies in infection control, including improper mask use and lack of eye protection, posing risk to residents.
Licensing—Failed to provide infection control
25 May 2021Abuse: Neglect
25 May 2021Abuse: Neglect
Found neglect and abuse due to failure to follow the care plan, placing a resident at risk of harm; a fine was assessed.
Abuse—Failed to follow care plan
25 Dec 2020Inspection
25 Dec 2020Inspection
Investigated the allegation and found a failure to protect a resident from financial exploitation. Violations of Oregon rules were identified.
Licensing—Failed to protect resident from financial exploitation
28 Jul 2020Inspection
28 Jul 2020Inspection
Investigated an allegation that a resident's property was not protected from theft; findings substantiated that items went missing due to theft by an unknown individual, constituting financial exploitation.
Licensing—Failed to protect resident from financial exploitation
03 Mar 2020Abuse: Neglect
03 Mar 2020Abuse: Neglect
Found a violation of resident rights due to failure to administer prescribed medication as ordered, causing discomfort and hospital transfer.
Abuse—Failed to administer medication as ordered
06 Nov 2019Abuse: Neglect
06 Nov 2019Abuse: Neglect
Investigated an allegation of neglect related to medication administration and found a violation due to failing to administer medications as ordered, leaving a resident without meds for four days and incurring a fine.
Abuse—Failed to provide a safe medication administration system
06 Aug 2019Abuse: Neglect
06 Aug 2019Abuse: Neglect
Found neglect due to failure to properly administer prescribed medications, with risk of serious harm. A fine of $188 was assessed.
Abuse—Failed to administer ordered medication
18 May 2019Abuse: Neglect
18 May 2019Abuse: Neglect
Identified neglect related to unsafe medication administration that posed a risk of serious harm.
Abuse—Failed to provide a safe medication administration system
23 Apr 2018Abuse: Neglect
23 Apr 2018Abuse: Neglect
Investigated an allegation of neglect involving failure to intervene when a resident's condition changed; found neglect by the responsible party.
Abuse—Failed to intervene when resident's condition changed
12 Apr 2018Inspection
12 Apr 2018Inspection
Investigated a complaint and found a violation of safe medication administration practices.
Licensing—Failed to provide a safe medication administration system
13 Mar 2018Abuse: Neglect
13 Mar 2018Abuse: Neglect
Found failure to provide medical treatment as ordered and an inadequate medication system, with a $250 fine assessed.
Abuse—Failed to provide medical treatment as ordered
13 Mar 2018Inspection
13 Mar 2018Inspection
Investigated an allegation of failing to report potential or suspected abuse; determined the allegation to be substantiated and a civil penalty of $750 assessed.
Licensing—Failed to report potential or suspected abuse
28 Feb 2018Inspection
28 Feb 2018Inspection
Found a deficiency for not having a policy to prohibit the falsification of resident records; per a complaint, resident diagnosis records were falsified.
Licensing—Failed to keep resident record current or accurate
20 Oct 2017Inspection
20 Oct 2017Inspection
Found that records were not made accessible to Department personnel upon request as required by the rule.
Licensing—Failed to make facility or resident records accessible
30 Jun 2017Inspection
30 Jun 2017Inspection
Investigated the allegation of a failure to provide a safe environment and found a resident ran from the premises into the street in an apparent attempt to be hit by a car.
Licensing—Failed to provide safe environment
21 Dec 2016Inspection
21 Dec 2016Inspection
Investigated a medication administration issue and found that a syrup-form medication was given in both syrup and sprinkle forms for 10 days because the MAR did not reflect the syrup's discontinuation.
Licensing—Failed to provide a safe medication administration system
05 Dec 2016Inspection
05 Dec 2016Inspection
Identified a deficiency for not providing preservice orientation on fire safety and emergency procedures before starting job duties.
Licensing—Failed to provide service
13 Nov 2016Abuse: Neglect
13 Nov 2016Abuse: Neglect
Found a medication administration failure tied to an abuse/neglect allegation. Identified a separate finding that the facility failed to protect RV.
Abuse—Failed to administer medication as ordered
23 Sept 2016Inspection
23 Sept 2016Inspection
Found insufficient care staff to meet scheduled and unscheduled resident needs.
Licensing—Failed to provide appropriate staffing
02 Feb 2015Abuse: Neglect
02 Feb 2015Abuse: Neglect
Found that timely medical treatment was not assured and care was inadequate. A $300 fine was assessed.
Abuse—Failed to assure timely medical treatment
23 Jun 2014Inspection
23 Jun 2014Inspection
Investigated the complaint and identified a safety deficiency related to protections against financial exploitation. The finding showed a resident was not adequately protected.
Licensing—Failed to provide safe environment
17 Feb 2014Inspection
17 Feb 2014Inspection
Found violations for failing to provide oversight and monitoring of changes in condition, leading to inadequate care.
Licensing—Failed to provide oversight and monitoring of change of condition
05 May 2013Abuse: Neglect
05 May 2013Abuse: Neglect
Investigated an allegation of neglect and found that adequate care was not provided, and a $300 fine was assessed.
Abuse—Failed to follow care plan
28 Nov 2012Abuse: Neglect
28 Nov 2012Abuse: Neglect
Found deficiencies in safe medication administration and protecting a resident, with a $300 fine assessed.
Abuse—Failed to provide a safe medication administration system
19 Nov 2012Abuse: Neglect
19 Nov 2012Abuse: Neglect
Found violations related to inadequate pain control and inadequate care; a $300 fine was assessed.
Abuse—Failed to provide appropriate pain control
23 Oct 2012Abuse: Physical Abuse
23 Oct 2012Abuse: Physical Abuse
Investigated a complaint of physical abuse and found a failure to protect a resident from rough treatment.
Abuse—Failed to protect resident from rough treatment
01 Aug 2012Abuse: Neglect
01 Aug 2012Abuse: Neglect
Investigated an allegation of neglect involving skin care and concluded that adequate skin care was not provided.
Abuse—Failed to provide appropriate skin care
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Mirador Living is not affiliated with the owner or operator(s) of Hawks Ridge Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hawks Ridge Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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