I felt my grandmother was very well cared for in a clean, well-maintained community where compassionate, attentive staff treated residents like family. Office and leadership were communicative and supportive, activities and meals were excellent, and I would recommend this warm, respectful team for memory care.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.38·(24)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.5
Meals
5.0
Amenities
5.0
Value
4.4
Pros
Compassionate, family‑oriented caregiving
Respectful, individualized dementia care
Strong caregiver teamwork
Attentive and informative family communication
Engaging activities program
Quality, well‑prepared meals
Clean and well‑maintained facility
Welcoming, home‑like atmosphere
Accessible administration and office staff
Cons
Inconsistent management and leadership approach
Variable staff professionalism and resident–facility fit
Interpersonal tensions affecting staff morale and operations
Occasional inconsistency in service delivery across staff or shifts
Summary of reviews
Overall impression
Reviews emphasize a caregiving culture oriented toward compassion, dignity, and a family‑style atmosphere. Many accounts highlight staff who are empathetic, patient, and willing to provide emotional support to both residents and families, including during end‑of‑life moments. The community’s memory‑care focus appears to include individualized approaches for residents with dementia and attention to maintaining resident self‑worth.
Care and staff
Care quality is consistently described as attentive and respectful, with reviewers noting individualized care plans and caregivers who work cooperatively as a team. Several comments emphasize emotional support and the willingness of staff to go beyond basic duties to comfort residents and families. At the same time, there is variability in how well particular staff members match a given resident’s needs or family expectations; this suggests that day‑to‑day experiences can depend on the specific caregivers or shifts involved.
Dining and activities
The dining program and activity offerings receive favorable mention. Meals are characterized as appealing and well prepared, and the activity program is described as engaging and appropriate for memory‑care residents. These elements appear to contribute to mood improvement and a sense of routine for residents.
Facilities and operations
The physical environment is generally portrayed as clean and well maintained, internally and externally, with attention to detail that contributes to a home‑like feeling. Families appreciate small touches and the overall upkeep. Communication practices are often reported as proactive and informative, with office staff and administrators noted for accessibility and willingness to engage with families.
Management and notable patterns
While many reviewers praise management and leadership presence, a distinct pattern of inconsistency emerges: some accounts describe leadership as wonderful and welcoming, while others describe management behaviors as unfriendly or unprofessional. Relatedly, there are indications of interpersonal tension between management and some care staff that can affect morale. These themes point to leadership and staff‑culture variability rather than a uniform operational profile. Prospective families should consider leadership stability and observe staff interactions during a visit to assess fit.
Summary assessment
Blue Haven Memory Care – Independence appears to offer compassionate, resident‑centered memory care with strong programs for activities and meals and a generally well‑maintained environment. The principal caveat in the reviews is inconsistency in management style and staff fit, which can influence individual experiences. A direct visit, meeting with leadership, and discussion of specific care routines and staffing patterns are recommended steps for families evaluating the community for a loved one.
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Location
Blue Haven Memory Care - Independence is located at 202 S 9th St, Independence, OR, 97351.
About Blue Haven Memory Care - Independence
Blue Haven Memory Care - Independence sits right in Independence, Oregon, offering a small, close-knit setting with just 16 rooms, all set up for memory care. Folks living here get care made for people with Alzheimer's or dementia, and the place feels like a family home more than a big institution, so everyone really gets to know each other. Staff are always around, twenty-four hours a day, helping with daily tasks, medication, meals, and anything else needed. Meals come with special choices-kosher, vegetarian, low-sodium, gluten-free, or low-sugar-and snacks are planned out too. The staff know how to work with memory problems, setting up safe routines to reduce confusion, and the bathrooms and showers are easy to get to and use, even with wheelchairs.
The facility has private rooms and spaces set up to encourage independence, and there's a strong focus on dignity and respect. They make sure folks have activities that spark their memories and keep people moving and social, with things like music, gardening, gentle exercise, puzzles, and arts and crafts. You'll see people out in the covered patio or gathering in the activity room or community room, joining in social events like birthday parties and themed dinners. The outdoor areas and close access to places around Independence-like North Riverside Park, Inspiration Garden, and local museums or cafes-let residents enjoy the town's small community feel.
The home is built small on purpose, which helps staff keep strong, caring relationships with every resident. Each person has a care plan based on their needs, whether more help with daily life, medical needs, or just good company. The whole idea is to offer comfort, safety, and routine, so people feel secure but still live as independently as they can. Residents have access to cable TV, Wi-Fi, devotional services, and spaces to gather and visit with friends, and the facility welcomes pets and has spaces that are fully handicap accessible. There's parking for residents and laundry done by staff, as well as medication management and support for each person's independence.
Families have given Blue Haven Memory Care high marks, and every review so far has given a top rating. It's not a flashy place, but the focus on familiarity, comfort, health, and relationships makes it well known in the community. If you want more, the provider's website has extra details, and the facility is part of a network that shares helpful information for seniors, their families, and caregivers.
People often ask...
Blue Haven Memory Care - Independence offers competitive pricing, with rates starting at a cost of $6,477 per month.
Blue Haven Memory Care - Independence offers independent living, assisted living, memory care, and board and care.
There are 10 photos of Blue Haven Memory Care - Independence on Mirador.
Yes, Blue Haven Memory Care - Independence allows residents to age in place and adjust their level of care as needed.
The full address for this community is 202 S 9th St, Independence, OR 97351.
No, Blue Haven Memory Care - Independence does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found multiple deficiencies in meals service and sanitation, including improper food temperatures, inappropriate textures, missing sanitation testing supplies, and inadequate staff training.
Found failure to develop, maintain, and implement an acuity-based staffing tool.
Licensing—Failed to update staffing plan based on ABST
30 Sept 2025Inspection
30 Sept 2025Inspection
Identified that service plans did not reflect residents' needs and preferences. This violated Oregon Administrative Rules.
Licensing—Failed to properly plan care
28 Sept 2025Inspection
28 Sept 2025Inspection
Investigated and found that a staff member neglected a resident and used physical force, causing distress. The investigation also found a failure to protect the resident from physical abuse.
Licensing—Failed to provide inservice
27 Sept 2025Inspection
27 Sept 2025Inspection
Investigated an allegation of failing to maintain a safe environment and found a deficiency related to safety, specifically failure to take reasonable precautions against conditions that may threaten residents' health, safety, or welfare.
Licensing—Failed to maintain a safe physical environment
13 Feb 2024Licensure
13 Feb 2024Licensure
Identified deficiencies in kitchen sanitation and nutrition, and subsequently found substantial compliance during a follow-up visit.
Determined substantial compliance with applicable regulations after the latest visit, following earlier findings of deficiencies in abuse reporting, move-in evaluations, service planning, short-term condition monitoring, staff training, and environment. The review noted multiple prior deficiencies but concluded compliance at the final assessment.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
29 May 2023Abuse: Neglect
29 May 2023Abuse: Neglect
Identified failure to provide a safe environment, resulting in an injury; a fine was assessed.
Abuse—Failed to provide safe environment
16 May 2023Complaint
16 May 2023Complaint
Investigated identified deficiencies in incident prevention and response policies, service planning, PRN psychotropic medication parameters, and the acuity-based staffing tool implementation.
Investigated and determined a licensing violation occurred due to failure to provide appropriate staffing and to implement/update the Acuity Based Staffing Tool.
Licensing—Failed to provide appropriate staffing
20 Apr 2023Inspection
20 Apr 2023Inspection
Investigated the allegation and found that policies and procedures for incident prevention and response were lacking.
Licensing—Failed to assure resident rights
20 Apr 2023Inspection
20 Apr 2023Inspection
Found a licensing violation due to lack of written resident-specific parameters for PRN psychotropic medications and failure to document non-pharmacological interventions prior to administration.
Licensing—Failed to provide a safe medication administration system
20 Apr 2023Inspection
20 Apr 2023Inspection
Investigated an allegation of not following the care plan and found a licensing violation. The service plan did not reflect the resident's needs identified in the evaluation.
Licensing—Failed to follow care plan
24 Mar 2023License Condition
24 Mar 2023License Condition
Found direct care staffing insufficient to meet scheduled and unscheduled resident needs. A deficiency was identified.
Regulatory Action—Failed to meet the scheduled and unscheduled needs of residents
24 Mar 2023License Condition
24 Mar 2023License Condition
Found failure to implement and update an Acuity Based Staffing Tool as required by the rule.
Regulatory Action—Failed to use an ABST
20 Mar 2023Abuse: Neglect
20 Mar 2023Abuse: Neglect
Identified a failure to provide timely medical treatment for a pressure sore, which worsened and led to infection; a $500 fine was assessed.
Abuse—Failed to assure timely medical treatment
16 Mar 2023Licensure
16 Mar 2023Licensure
Identified sanitation and maintenance deficiencies in kitchen areas, with a follow-up visit finding substantial compliance with meals and food sanitation rules.
Found fall-risk care planning was not implemented, leading to multiple falls and an injury; a $2,500 fine was assessed.
Abuse—Failed to properly plan care
04 Mar 2023Abuse: Neglect
04 Mar 2023Abuse: Neglect
Investigated alleged abuse and neglect; found failure to provide a safe environment resulting in harm, with a $2,500 fine assessed.
Abuse—Failed to provide safe environment
07 Feb 2023Complaint
07 Feb 2023Complaint
Investigated a complaint and identified deficiencies in medication administration, staffing adequacy, and training, as well as acuity-based staffing implementation and infection prevention controls.
Deficiency—Licensing Complaint Investigation
Deficiency—Infection Prevention & Control
Deficiency—Systems: Treatment Orders
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
Deficiency—Training Within 30 Days: Direct Care Staff
06 Jan 2023Inspection
06 Jan 2023Inspection
Determined that a safe medication administration system was not provided.
Licensing—Failed to provide a safe medication administration system
06 Jan 2023Inspection
06 Jan 2023Inspection
Investigated an allegation of failing to provide a safe environment and found a masking requirements violation.
Licensing—Failed to provide safe environment
06 Jan 2023Inspection
06 Jan 2023Inspection
Concluded that direct care staffing was insufficient to meet residents' scheduled and unscheduled needs.
Licensing—Failed to provide appropriate staffing
03 Jan 2023Abuse: Neglect
03 Jan 2023Abuse: Neglect
Found that staff failed to follow the care plan by not attaching the tab alarm to the resident in bed, risking injury from a bed exit. This conduct was classified as neglect and abuse.
Abuse—Failed to follow care plan
07 Dec 2022Inspection
07 Dec 2022Inspection
Found failure to carry out medication and treatment orders as prescribed, creating potential for harm.
Licensing—Failed to provide a safe medication administration system
07 Dec 2022Inspection
07 Dec 2022Inspection
Found a deficiency for failing to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
22 Aug 2022Inspection
22 Aug 2022Inspection
Found a failure to follow the care plan by using a motion alarm at all times, resulting in an unwitnessed fall and neglect/abuse.
Licensing—Failed to follow care plan
14 Aug 2022Inspection
14 Aug 2022Inspection
Found that a staff member failed to follow the care plan and ensure fall prevention devices were in place before leaving the resident alone, resulting in a fall with head injury.
Licensing—Failed to follow care plan
19 Jul 2022Inspection
19 Jul 2022Inspection
Investigated and found that a staff member threatened to delay a resident's smoke break, causing emotional distress, and that the facility failed to protect the resident from emotional abuse.
Licensing—Failed to protect resident from mental or emotional abuse
18 Jul 2022Abuse: Neglect
18 Jul 2022Abuse: Neglect
Investigated an allegation of neglect and abuse; identified a failure to supervise known fall risks, resulting in multiple falls between January 2022 and June 2022.
Abuse—Failed to provide safe environment
06 Dec 2021Validation
06 Dec 2021Validation
Found multiple deficiencies in abuse reporting, move-in evaluations, service planning, monitoring of changes in condition, health care coordination, medication management, fire safety, and environment; substantial compliance overall.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Fire and Life Safety: Safety
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Secure Outdoor Recreation Area
Deficiency—Exit Doors
17 Aug 2021Abuse: Neglect
17 Aug 2021Abuse: Neglect
Investigated a complaint and found neglect due to failure to provide a safe environment after multiple falls and an unreported bruise, resulting in a $250 fine.
Abuse—Failed to provide safe environment
19 Feb 2021Inspection
19 Feb 2021Inspection
Investigated and substantiated inadequate screening or assessment and failure to update resident service plans.
Licensing—Failed to perform adequate screening or assessment
22 Jan 2021Inspection
22 Jan 2021Inspection
Investigated the allegation and found a deficiency in providing precautions to protect residents' health, safety, or welfare.
Licensing—Failed to provide safe environment
22 Jan 2021Inspection
22 Jan 2021Inspection
Found insufficient staffing to meet scheduled and unscheduled resident needs.
Licensing—Failed to provide appropriate staffing
29 Jun 2020Abuse: Neglect
29 Jun 2020Abuse: Neglect
Determined there was a failure to promptly review an updated service plan, leading to a resident fall with head injury; the findings identified neglect and abuse.
Abuse—
13 Nov 2019Inspection
13 Nov 2019Inspection
Investigated an allegation of inadequate supervision and training for transferring residents; found that staff lacked proper supervision and training, resulting in a resident falling and experiencing unreasonable discomfort and pain.
Licensing—Failed to provide service
24 Sept 2019Abuse: Neglect
24 Sept 2019Abuse: Neglect
Found neglect due to not administering medications as ordered, leading to a serious infection. The resident is now on hospice, and a $500 fine was assessed.
Abuse—Failed to administer medication as ordered
24 Sept 2019Inspection
24 Sept 2019Inspection
Found failure to report suspected abuse. A $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
16 Aug 2019Abuse: Neglect
16 Aug 2019Abuse: Neglect
Found neglect due to failing to provide a safe environment by not preventing a resident from hitting another resident.
Abuse—Failed to provide safe environment
16 Aug 2019Abuse: Neglect
16 Aug 2019Abuse: Neglect
Investigated a neglect allegation and found inadequate supervision that allowed harm to occur.
Abuse—Failed to provide safe environment
15 Jul 2019Abuse: Neglect
15 Jul 2019Abuse: Neglect
Found that care plan adherence was not followed, resulting in a resident fall and injury. A $250 fine was assessed.
Abuse—Failed to follow care plan
04 Jul 2019Abuse: Neglect
04 Jul 2019Abuse: Neglect
Investigated a neglect allegation and found failure to provide basic care and supervision, leading to harm from verbal abuse and physical contact. A $375 fine was assessed.
Abuse—Failed to provide safe environment
23 Jun 2019Abuse: Neglect
23 Jun 2019Abuse: Neglect
Investigated a neglect allegation found that basic care and supervision were not provided, resulting in a resident being shoved by a walker and sustaining a head injury.
Abuse—Failed to provide safe environment
23 Jun 2019Abuse: Neglect
23 Jun 2019Abuse: Neglect
Investigated neglect of basic care resulting in risk of harm to a vulnerable adult. A fine was assessed.
Abuse—Failed to provide safe environment
01 Jun 2019Abuse: Neglect
01 Jun 2019Abuse: Neglect
Investigated a neglect allegation and found that basic care and supervision were not provided, resulting in harm to a resident. A fine was assessed.
Abuse—Failed to provide safe environment
03 May 2019Inspection
03 May 2019Inspection
Investigated the staffing allegation and found a staffing deficiency.
Licensing—Failed to provide appropriate staffing
03 May 2019Inspection
03 May 2019Inspection
Determined that there was a licensing violation involving move-out, transfer or discharge requirements.
Licensing—Failed to comply with move-out, transfer or discharge requirements
24 Apr 2019Abuse: Neglect
24 Apr 2019Abuse: Neglect
Found violations of resident rights due to neglect and abuse; a fine was assessed.
Abuse—Failed to follow care plan
27 Feb 2019Abuse: Neglect
27 Feb 2019Abuse: Neglect
Investigated a neglect allegation and found a failure to provide basic care and supervision, creating a safety risk when a resident threatened to punch another. A fine of $188 was assessed.
Abuse—Failed to provide safe environment
13 Feb 2018Inspection
13 Feb 2018Inspection
Substantiated the failure to report potential or suspected abuse and assessed a civil penalty.
Licensing—Failed to report potential or suspected abuse
13 Feb 2018Abuse: Neglect
13 Feb 2018Abuse: Neglect
Investigated a neglect allegation and found failure to intervene led to a resident's toe amputation due to necrosis and vascular issues. A $1500 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
15 Apr 2016Abuse: Neglect
15 Apr 2016Abuse: Neglect
Investigated abuse/neglect allegation and determined it to be substantiated.
Abuse—Failed to perform adequate screening or assessment
16 Jan 2016Abuse: Neglect
16 Jan 2016Abuse: Neglect
Investigated and found failure to follow the care plan.
Abuse—Failed to follow care plan
18 Jan 2015Inspection
18 Jan 2015Inspection
Found a failure to assess and intervene that could cause harm by not providing a safe environment.
Licensing—Failed to provide safe environment
17 Sept 2014Abuse: Neglect
17 Sept 2014Abuse: Neglect
Found abuse/neglect due to failure to provide oversight and monitoring of change of condition.
Abuse—Failed to provide oversight and monitoring of change of condition
01 Jul 2014Abuse: Financial abuse
01 Jul 2014Abuse: Financial abuse
Investigated and found that residents' medications were not protected from theft.
Abuse—Failed to provide safe environment
17 May 2014Abuse: Neglect
17 May 2014Abuse: Neglect
Found that a resident was subjected to rough treatment and that a qualified caregiver was not present as required.
Abuse—Failed to assure that a qualified caregiver was present
13 May 2014Inspection
13 May 2014Inspection
Determined that a service plan was not followed, causing physical injury to a resident.
Licensing—Failed to follow care plan
25 Apr 2012Abuse: Neglect
25 Apr 2012Abuse: Neglect
Investigated an allegation of neglect and found that staff failed to adequately assess a resident's injury, delaying medical intervention.
Abuse—Failed to intervene when resident's condition changed
06 Mar 2011Inspection
06 Mar 2011Inspection
Determined that there was insufficient staffing resulting in inadequate resident care.
Licensing—Failed to provide appropriate staffing
24 Sept 2010Inspection
24 Sept 2010Inspection
Found deficiencies in medication safety and in providing a safe environment.
Licensing—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Blue Haven Memory Care - Independence. The information above has not been verified or approved by the owner or operator. For exact information, please contact Blue Haven Memory Care - Independence directly. There is no cost for this service. We are compensated by the community you select.
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