Canyon Rim Assisted Living

    1701 George Jackson Rd, Maupin, OR 97037
    • Assisted Living

    Warm, professional staff; family atmosphere

    I placed my mother here and have been very pleased - the staff are professional, warm, and go the extra mile, creating a small, supportive community where residents feel at home and special. The new river-view building in a scenic town offers organized activities, many volunteers, and a family-like atmosphere I confidently recommend.

    Loved one of resident
    Jul 2026

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    Reviews

    5.00·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Caring, professional staff
    • Friendly, welcoming atmosphere
    • Residents feel at home and special
    • Residents treated like family
    • Strong volunteer involvement
    • Staff who go the extra mile
    • Comfort and attention to resident well-being
    • Small, intimate facility setting
    • Organized events and engaging activities
    • New building with river view
    • Scenic, attractive location
    • Supportive community and smiling, content residents
    • Frequently recommended by reviewers

    Summary of reviews

    Overall sentiment across the review summaries for Canyon Rim Assisted Living is strongly positive and consistent. The dominant theme is the quality of care delivered by the staff: reviewers repeatedly describe staff as caring, extremely caring, professional, friendly, and welcoming. Multiple summaries emphasize that staff make residents feel special, go the extra mile, and create a home-like environment. Phrases like "residents feel at home," "treated like family," and "smiling, content residents" indicate a warm, person-centered culture where emotional comfort and individual attention are highlighted.

    The social environment and community character are additional, repeatedly noted strengths. Several summaries mention a supportive, caring community bolstered by many volunteers. Organized events and fun activities are specifically called out, suggesting an active social calendar that keeps residents engaged. The recurring idea that residents are "cared for" and "treated like family" reinforces an impression of close-knit relationships among staff, volunteers, and residents rather than an impersonal institutional setting.

    Facility and location-related comments are also positive and frequent. Reviewers note a small facility setting in a scenic town, with several mentions of a new building and a river view. These details collectively paint a picture of an intimate, well-maintained facility in an attractive, tranquil setting — elements that reviewers tied to comfort and overall satisfaction. The combination of a smaller scale operation and scenic surroundings is presented as a good match for residents who prefer a quieter, more personal environment.

    What is notable by its absence is any substantive negative feedback in these summaries. No concerns about staffing levels, food, medical care quality, safety, cost, or management practices appear in the provided content. Because the reviews are uniformly positive, it's important to recognize potential gaps in the dataset: specifics about clinical care (nursing skill levels, medication management), dining quality, health and safety protocols, staff turnover, transportation, accessibility, and pricing are not mentioned and therefore cannot be evaluated from these summaries alone.

    In summary, the reviews consistently highlight Canyon Rim Assisted Living's strengths in compassionate, professional staffing, a welcoming and familial atmosphere, active social programming, and an attractive, small-scale facility with a river view. Reviewers recommend the community and emphasize resident comfort and emotional well-being. However, absent critical comments or detail on operational aspects (medical services, dining, costs, safety), prospective families should treat this overwhelmingly positive sentiment as a strong endorsement of community culture and environment, while seeking additional specific information on clinical services, logistics, and costs during a visit or conversation with management.

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    Location

    Map showing location of Canyon Rim Assisted Living

    Canyon Rim Assisted Living is located at 1701 George Jackson Rd, Maupin, OR, 97037.

    About Canyon Rim Assisted Living

    Canyon Rim Assisted Living sits in Maupin, Oregon, up on the canyon rim above the Deschutes River, where there's lots of sunshine, mountain views, and wildlife, and when the windows are open or you walk the meandering paths in their shaded courtyard, you can smell the fresh air and see the river in the distance. This is a smaller community with 27 beds, serving people from Wasco, Wheeler, and Sherman Counties, and folks get help with daily living, like bathing or getting dressed, and there's always staff nearby because care is available all day and night, including help for people who have Parkinson's, dementia, diabetes, incontinence, or trouble moving around, with wheelchair access and showers set up for safety. Everyone gets a personalized plan made with the resident, their family, and their doctor, and these plans are changed as people's needs change, with regular family meetings to check in, so the care really fits the person. Meals are served in a dining area but some rooms have kitchenettes and phones in the bedrooms, and vegetarian meals are available if needed, and there are lots of windows for natural light. There's a laid-back feeling here, with music playing during the day and a group that gets along with each other and the staff, with activities like BBQs, karaoke, a Gardening Club, devotional activities, and resident-led exercise, so folks who want to stay active or social have options. Residents can enjoy both indoor and outdoor common areas, plenty of seating to rest, and a shaded courtyard that's nice for reading or chatting with visitors. You'll find that everyone's privacy and independence matter, and people are encouraged to make choices for themselves, while getting support only where it's needed, and the staff are ready to listen about any personal or medical concerns at any time. Canyon Rim Assisted Living is run by a team managed by Purple Door, LLC, and they focus on safety and comfort, especially for those with special care needs like memory challenges or hallucinations. Transportation and parking are available, including rides for a cost, and the community's just down the road from the Deschutes Rim Health Clinic, so folks have easy access to care if issues come up. There are several floor plans, though which ones are available might change, and the aim is to help everyone feel at home in a place built for comfort and privacy. The community also uses Meta's ecosystem, so residents or families might log in with Facebook or Messenger, though details about other tech features are not listed. Tours are available for families who want to come by and see the space, with staff ready to answer questions. Canyon Rim Assisted Living tries to blend security, choice, and relationship-focused care, with attention to every resident's needs and dignity.

    People often ask...

    Canyon Rim Assisted Living offers assisted living.

    There are 6 photos of Canyon Rim Assisted Living on Mirador.

    The full address for this community is 1701 George Jackson Rd, Maupin, OR 97037.

    No, Canyon Rim Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number70A296
    StatusActive
    Facility typeAssisted Living Facility
    Capacity35 residents
    LicenseeCanyon Rim Management, LLC
    EffectiveNovember 18th, 2005
    View the official license record

    Inspection Reports

    38

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    04 May 2026Kitchen
    Found multiple deficiencies in food sanitation and menu documentation, including improper food storage, uncovered items, and incomplete weekly menus.
    • DeficiencyResident Services Meals, Food Sanitation Rule
    05 Sept 2023Validation
    Determined substantial compliance with applicable regulations after a change of ownership survey. No deficiencies were cited.
    • DeficiencyComment
    13 Oct 2022Licensure
    Determined substantial compliance with meal service and sanitation rules. No deficiencies cited.
    • DeficiencyComment
    18 Feb 2022Inspection
    Investigated an allegation that no daily program of social and recreational activities was provided; found non-compliance with the required activity program.
    • LicensingFailed to provide appropriate activities
    27 Nov 2020Abuse: Neglect
    Found inadequate supervision that allowed an alleged resident to elope twice, indicating neglect and abuse. The finding notes a safe-environment failure and resident-rights violation.
    • AbuseFailed to provide safe environment
    26 Sept 2018Abuse: Neglect
    Investigated an allegation of neglect and physical abuse. Identified failure to properly plan care and confirmed physical abuse.
    • AbuseFailed to properly plan care
    13 Aug 2018Inspection
    Investigated the allegation of not following the care plan and identified a safety-related deficiency.
    • LicensingFailed to follow care plan
    13 Aug 2018Inspection
    Found a failure to provide a safe environment.
    • LicensingFailed to provide safe environment
    16 Apr 2018Abuse: Financial abuse
    Investigated an allegation of financial exploitation and found a failure to protect a resident from financial exploitation.
    • AbuseFailed to protect resident from financial exploitation
    08 Feb 2018Inspection
    Investigated the safety allegation and determined that residents were not kept apart, resulting in a verbal altercation.
    • LicensingFailed to provide safe environment
    17 Jul 2017Inspection
    Investigated the allegation and determined that appropriate housekeeping services were not provided.
    • LicensingFailed to provide appropriate housekeeping services
    03 Jul 2017Abuse: Neglect
    Investigated the complaint and found a failure to provide a safe environment. A $300.00 fine was assessed.
    • AbuseFailed to provide safe environment
    23 Mar 2017Inspection
    Investigated the allegation of failing to provide a safe environment and determined noncompliance.
    • LicensingFailed to provide safe environment
    08 Mar 2017Inspection
    Found insufficient staffing to meet residents' 24-hour needs due to too few qualified awake caregivers.
    • LicensingFailed to provide appropriate staffing
    27 Feb 2017Abuse: Neglect
    Investigated the allegation of neglect and found that prescribed medication was not administered.
    • AbuseFailed to administer ordered medication
    07 Feb 2016Abuse: Financial abuse
    Investigated an allegation of financial abuse and found a failure to provide a safe environment and to protect residents.
    • AbuseFailed to provide safe environment
    18 Dec 2015Inspection
    Found a deficiency in menu planning and resident notification requirements.
    • LicensingFailed to provide proper food/nutrition
    18 Dec 2015Inspection
    Identified a deficiency for interior odors not being free from unpleasant smells, violating odor-control requirements. The issue involved no harm or potential for minor harm.
    • LicensingFailed to provide appropriate housekeeping services
    24 Oct 2014Abuse: Neglect
    Investigated an abuse/neglect allegation and concluded there was a failure to address resident behavior and to protect residents.
    • AbuseFailed to address resident's behavior
    13 Sept 2014Inspection
    Found that a care plan was not followed and a resident was not adequately protected.
    • LicensingFailed to follow care plan
    01 Sept 2014Abuse: Neglect
    Investigated the allegation of neglect and found residents were not protected.
    • AbuseFailed to provide safe environment
    18 Jul 2014Abuse: Neglect
    Investigated and found failure to provide oversight and monitoring of change of condition, with a $300 fine assessed.
    • AbuseFailed to provide oversight and monitoring of change of condition
    23 May 2014Abuse: Neglect
    Investigated an abuse/neglect allegation of failing to perform adequate screening or assessment and identified multiple regulatory deficiencies.
    • AbuseFailed to perform adequate screening or assessment
    13 Apr 2014Abuse: Neglect
    Found deficiencies in a safe medication administration system and in protecting residents.
    • AbuseFailed to provide a safe medication administration system
    06 Jul 2013Inspection
    Found inadequate care due to failure to provide appropriate housekeeping services.
    • LicensingFailed to provide appropriate housekeeping services
    11 Jun 2013Abuse: Neglect
    Investigated and determined a failure to provide a safe environment, with neglect identified.
    • AbuseFailed to provide safe environment
    03 Jun 2013Abuse: Neglect
    Investigated a neglect allegation and found medication was not administered as ordered and a resident was not protected.
    • AbuseFailed to administer medication as ordered
    11 Apr 2013Inspection
    Investigated and found a deficiency where residents were not adequately protected.
    • LicensingFailed to address resident's behavior
    26 Mar 2013Inspection
    Investigated and substantiated that the provider failed to address resident behavior, resulting in residents being inadequately protected.
    • LicensingFailed to address resident's behavior
    10 Feb 2013Abuse: Neglect
    Investigated abuse/neglect allegation and found that medical treatment as ordered was not provided and overall care was inadequate.
    • AbuseFailed to provide medical treatment as ordered
    06 Aug 2012Abuse: Neglect
    Investigated and found failures to protect residents, with an allegation of neglect.
    • AbuseFailed to provide safe environment
    06 Apr 2012Abuse: Neglect
    Investigated the neglect allegation and found a resident was not protected, with violations cited and a $300 fine assessed.
    • AbuseFailed to assure resident was safe
    28 Aug 2011Inspection
    Investigated an allegation of an unsafe environment and found a deficiency for failing to protect residents.
    • LicensingFailed to provide safe environment
    18 Aug 2011Inspection
    Identified a resident supervision deficiency that posed risk of harm.
    • LicensingFailed to assure resident was safe
    15 Sept 2010Inspection
    Investigated allegations and substantiated deficiencies related to care planning for falls and responding to resident needs.
    • LicensingFailed to adequately care plan related to falls
    12 Jul 2010Inspection
    Investigated an allegation that resident rights were not assured. Found residents were not treated with respect and dignity.
    • LicensingFailed to assure resident rights
    12 Jul 2010Inspection
    Found that care planning was inadequate and residents' safety was not ensured.
    • LicensingFailed to properly plan care
    12 Jul 2010Inspection
    Found a failure to provide a safe medication administration system with potential for harm.
    • LicensingFailed to provide a safe medication administration system

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Canyon Rim Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Canyon Rim Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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