Sapphire at Myrtle Point

    637 Ash St, Myrtle Point, OR, 97458
    3.6 · 11 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Caring staff but poor administration

    I stayed here long-term and have mixed feelings. The caregiving staff were often wonderful-professional, caring, and family-like (Amy was very helpful); activities, physical therapy, garden club and social visits were great and many residents seemed happy. However the facility is old and my private room was shabby and not very clean, hot-water outages affected showers, staffing was inconsistent (long waits, ignored call lights, residents left wet), and some staff were unhelpful. Administration was the worst: canceled a pre-arranged doctor's appointment without notice, medication problems, lied about personal items, and I'm disputing roughly $4,000 in charges after paying $9,130 upfront. I appreciated the attentive caregivers but the cleanliness, staffing and billing/administrative issues - and being told I was no longer welcome with no reason - leave me unable to fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.64 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.7
    • Meals

      5.0
    • Amenities

      1.7
    • Value

      1.0

    Location

    Map showing location of Sapphire at Myrtle Point

    About Sapphire at Myrtle Point

    Sapphire at Myrtle Point is a skilled nursing and rehabilitation facility with 35 certified beds, usually caring for around 22 residents each day, and it's affiliated with Sapphire Health Services. This place has a range of care options like skilled nursing, post-hospital recovery, rehabilitation, memory care, hospice services, assisted living, and even home care for those who prefer help at home, and there are specialty services for different needs, all handled by licensed nurses, therapists, and physicians working as a team with 6.11 nurse hours per resident per day, which is above the state's average for nurse staffing. The staff here helps people get better after injuries, surgeries, or strokes, and works with folks who need support moving from hospital to home or may need a longer stay, keeping the goal of helping each resident regain strength and independence in a comfortable setting that tries to feel like home. Residents have support through daily tasks, medication management, IV therapy, nutrition oversight, and ongoing check-ins by doctors, and services include laundry, housekeeping, three meals a day, and access to organized activities, social gatherings, and entertainment to keep up spirits and meet social, recreational, and spiritual needs in what many call a warm family atmosphere. The facility says its approach, called "skilled living," centers on residents' health, respect, and empowerment, with a mission to support both short-term healing and long-term living so people can move forward with dignity, and it tries to treat everyone-residents, staff, and visitors-with thoughtfulness and respect throughout their time here.

    This facility has faced significant challenges, as state inspections since 2024 and before have reported a total of 72 deficiencies, and the November 8, 2024, standard inspection alone found 21 deficiencies, some related to infection control and the spread of infections-there have been four infection-related deficiencies in total. Other long-standing issues include failure to accurately report staffing data electronically to CMS and problems in food and nutrition services, such as not always employing qualified dieticians. Sapphire at Myrtle Point is a candidate for the Special Focus Facility program because of repeated quality concerns, though it's not formally flagged, meaning its performance is being watched closely. Amenities, a family portal, payment options, and tours are available for those who want to learn more, and, despite the challenges, staff continue to focus on meeting daily needs with care and offering support to residents and their families.

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