I moved my mom here and have been very pleased - the staff (Teresa and ED Jennifer included) are attentive, friendly and go above and beyond. The community is clean, homey and well maintained, meals are enjoyable, and there are lots of activities plus shuttle service. Settling-in was smooth, residents are welcoming, and overall it feels like a family - I'd recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.96·(92)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.2
Meals
3.4
Amenities
3.8
Value
2.3
Pros
Compassionate and attentive caregiving staff
Engaging activities program with regular outings
Attractive, restaurant-style dining room
Independent cottages with full kitchens and garages
On-site transportation and scheduled bus trips
Daily housekeeping and included grounds/garbage services
Well-maintained grounds and pleasant common areas
Pet-friendly accommodations
Accessible location near hospital and shopping
Strong, visible executive leadership in some instances
Cons
Chronic understaffing and high direct-care turnover
Inconsistent RN coverage and clinical supervision
Variable maintenance responsiveness and facility upkeep
Inconsistent food quality and slow meal service
Delays in responding to call systems and mealtime assistance
Cleanliness and pest-control concerns in some areas
Limited suitability for higher-acuity or dementia care
Centralized corporate policies limiting local flexibility
Rate increases without consistent service improvements
Inconsistent communication and follow-through from management
Summary of reviews
Reviewers present a mixed but consistent picture: the community is frequently praised for warm, personal caregiving and an active social environment, while operational weaknesses—particularly staffing and supervision—are recurring concerns.
Care and staff: Direct-care employees are widely described as compassionate, hands-on, and committed. Multiple accounts highlight caregivers who go beyond basic duties and contribute to a family-like atmosphere. At the same time, reviewers identify systemic staffing problems: understaffing, high turnover among direct-care personnel, limited RN presence, and inconsistent clinical supervision. These patterns are associated with delayed responses to call systems and mealtime assistance, gaps in training for higher-acuity needs, and uneven execution of promised care tasks. Leadership at the executive-director level receives positive mention in several reports, but supervisory inconsistencies and personnel actions that affect morale are also noted.
Dining and nutrition: The facility offers a notable dining experience in terms of atmosphere — an elegant dining room, themed events, and social dining opportunities are repeatedly praised. Activity-driven food events (ice cream socials, themed meals) are popular. However, food quality and service reliability are described as inconsistent. Several reviewers cite slow service, declines in food quality over time, and limited accommodations for some special-diet needs. Operationally important issues include insufficient staff available to assist with feeding when required and reported delays that increase mealtime risk for residents needing help.
Activities and services: Activity programming is a clear strength. The schedule commonly includes bingo, card games, exercise, swimming, bus outings to shopping and medical appointments, and onsite social events. Independent living cottages and apartments provide included services such as housekeeping, laundry facilities, lawn care, and transportation, which many residents find convenient. The cottages offer private-space advantages (two-bedroom, two-bath layouts, garages) though unit sizes vary and some units are described as small.
Facilities and cleanliness: The property and common spaces are frequently described as attractive, well-kept, and comfortable, with a large courtyard and multiple gathering areas. That said, cleanliness and pest-control issues in select units and common areas are raised in a number of accounts, along with variable responsiveness from maintenance staff. Some reviewers note a decline in maintenance responsiveness and an expectation gap between initial move-in conditions and longer-term upkeep.
Management and policies: Management impressions are mixed. Strong hands-on executive leadership is highlighted by several families as a positive force. Conversely, corporate-level vendor policies and centralized decisions are described as limiting local management flexibility. Reviewers also report communication gaps about changes in care level, pricing, and operational follow-through. Rate increases without parallel, sustained service improvements are a recurrent concern.
Notable patterns and guidance: Overall, prospective residents and families are likely to encounter a community with strong social programming and a core of dedicated caregiving staff, but also with operational challenges tied to staffing, clinical supervision, and inconsistent food and maintenance services. The community appears well suited for independent or lower-acuity assisted living needs when family involvement is available and when prospective residents prioritize social programming and facility ambiance. Families considering placement should ask specific questions about RN coverage and supervision schedules, staffing ratios for assisted dining and personal care, pest-control and cleaning protocols, contract terms related to rate increases, and how corporate vendor policies affect local service responsiveness.
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Location
Brookdale Newberg is located at 3802 Hayes St, Newberg, OR, 97132.
About Brookdale Newberg
Brookdale Newberg sits in a peaceful area of Newberg, Oregon, where the gardens stay well kept and the walking paths let folks enjoy the outdoors. This assisted living community offers several levels of care such as independent living, assisted living, memory care, and skilled nursing, so residents have options if their needs change. There are 83 beds in this licensed facility, which holds Oregon state license number 4695. People living here see staff that treats everyone with respect and does their best to help each person live as independently as possible. The staff includes skilled nursing members and a nurse who's on duty part-time, and there's a 24-hour call system if residents need urgent help. There's also medication management and coordination with healthcare providers, so residents can get needed services easily.
Residents can live in rooms that offer kitchen appliances if they want, and the private dining room gives folks a nice spot for special meals. The community puts a library, game room, salon, and fitness room to good use, and there's space for religious services as well. Housekeeping and maintenance get taken care of by the staff, and pet-friendly rules mean residents don't have to leave pets behind. Residents can use general transportation and shopping services that help them stay connected with places outside the community. With close Wi-Fi and high-speed internet access, folks can keep in touch or enjoy activities online.
Brookdale Newberg hosts many events, clubs, and cultural programs, so people can take part in social activities, fitness and wellness programs, or enjoy quiet time with a book or inside one of the garden's peaceful spots. There's special memory care and therapies for those with dementia or Alzheimer's, and a Service Care Plan can help anyone who needs extra support with daily tasks like dressing, bathing, or getting around. Residents can choose and pay for only what help they need thanks to tiered service levels. The setting feels homelike and cheerful, with home-style meals and daily activities that keep people engaged. Since opening its doors in 1978, the community's put value in respecting privacy and individuality while building a sense of belonging, giving seniors a chance to stay independent, feel safe, and make connections with each other and the staff.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Newberg offers competitive pricing, with rates starting at a cost of $2,988 per month.
Brookdale Newberg offers independent living, assisted living, and board and care.
There are 23 photos of Brookdale Newberg on Mirador.
The full address for this community is 3802 Hayes St, Newberg, OR 97132.
No, Brookdale Newberg does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified multiple sanitation and food storage deficiencies in kitchen operations that did not meet the food sanitation rules. Observed dirty areas, improper labeling and storage of foods.
Found neglect related to care planning after multiple falls; a $750 fine was assessed.
Abuse—Failed to properly plan care
27 May 2025Abuse: Neglect
27 May 2025Abuse: Neglect
Investigated and found failure to follow the care plan, resulting in choking and requiring the Heimlich maneuver; a fine was assessed.
Abuse—Failed to properly plan care
31 Mar 2025Inspection
31 Mar 2025Inspection
Investigated a failure to follow the care plan that led to a resident fall and back injury; identified violations related to care plan adherence and resident rights.
Licensing—Failed to follow care plan
15 Mar 2025Abuse: Neglect
15 Mar 2025Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system by not following physician parameters for holding blood pressure medication, resulting in a substantiated neglect with a fine.
Abuse—Failed to provide a safe medication administration system
19 Feb 2025Abuse: Neglect
19 Feb 2025Abuse: Neglect
Identified a failure to provide a safe medication administration system, leading to a substantiated neglect/abuse finding and a $375 fine.
Abuse—Failed to provide a safe medication administration system
19 Feb 2025Abuse: Neglect
19 Feb 2025Abuse: Neglect
Investigated a complaint and found a failure to provide a safe medication administration system, resulting in a narcotic liquid count discrepancy; a 375-dollar fine was assessed.
Abuse—Failed to provide a safe medication administration system
09 Jan 2025Licensure
09 Jan 2025Licensure
Identified numerous deficiencies in governance, resident rights, health services, medication management, staffing, and facility maintenance.
Found insufficient awake direct care staffing to meet 24-hour resident needs.
Licensing—Failed to provide appropriate staffing
31 Dec 2024Inspection
31 Dec 2024Inspection
Found a deficiency in evacuation procedures and safe-environment requirements, as evacuation levels and standards were not met.
Licensing—Failed to provide safe environment
26 Dec 2024Inspection
26 Dec 2024Inspection
Investigated the allegation and found a deficiency in implementing and updating an acuity-based staffing tool.
Licensing—Failed to provide safe environment
08 Dec 2024Abuse: Neglect
08 Dec 2024Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in missed narcotic doses and increased pain for a resident; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
07 Oct 2024Inspection
07 Oct 2024Inspection
Investigated an allegation of unsafe environment and found insufficient qualified awake direct care staff to meet residents' 24-hour needs.
Licensing—Failed to provide safe environment
26 Aug 2024Inspection
26 Aug 2024Inspection
Found a failure to protect a resident from mental and emotional abuse. The resident experienced emotional distress after being yelled at and belittled.
Licensing—Failed to protect resident from mental or emotional abuse
14 Jun 2024License Condition
14 Jun 2024License Condition
Investigated a complaint about a denture incident and lack of recourse; found a failure to provide a safe environment.
Regulatory Action—Failed to provide safe environment
14 Jun 2024License Condition
14 Jun 2024License Condition
Found failure to use an ABST as required.
Regulatory Action—Failed to use an ABST
15 Apr 2024Abuse: Neglect
15 Apr 2024Abuse: Neglect
Found that proper fall-prevention interventions were not implemented, leaving the resident at risk after multiple falls and delayed staff response. A $188 fine was assessed.
Abuse—Failed to properly plan care
28 Mar 2024Complaint
28 Mar 2024Complaint
Investigated a complaint about resident rights and protection and an acuity-based staffing tool, noting potential for moderate harm.
Deficiency—Resident Rights and Protection - General
Deficiency—Acuity-Based Staffing Tool
30 Nov 2023Licensure
30 Nov 2023Licensure
Found deficiencies in kitchen practices during the initial visit, including boxes stored on the floor, inadequate dishwasher temperatures, and absence of hair restraints; follow-up showed substantial compliance.
Investigated an abuse/neglect allegation and found failure to follow a resident's care plan, resulting in discomfort and loss of dignity.
Abuse—Failed to follow care plan
31 Jan 2023Abuse: Neglect
31 Jan 2023Abuse: Neglect
Investigated an allegation of neglect and found that care plans were not updated after a resident's return from skilled nursing care to reflect new needs following a fall.
Abuse—Failed to properly plan care
26 Oct 2022Licensure
26 Oct 2022Licensure
Found deficiencies in kitchen cleanliness and improper food storage, with a repeat citation on a follow-up visit; final review showed substantial compliance.
Deficiency—Inspections and Investigation: Insp Interval
02 Jun 2022Abuse: Neglect
02 Jun 2022Abuse: Neglect
Found violations related to unsafe medication administration and resident rights, with a $500 fine assessed.
Abuse—Failed to administer medication as ordered
25 Apr 2022Abuse: Neglect
25 Apr 2022Abuse: Neglect
Identified a failure to provide a safe medication administration system, causing the resident to go without prescribed pain medication on several occasions and risking withdrawal and discomfort.
Abuse—Failed to administer medication as ordered
31 Mar 2022Abuse: Neglect
31 Mar 2022Abuse: Neglect
Found failure to properly care plan fall interventions for a resident with known fall history, resulting in multiple falls and injuries.
Abuse—Failed to properly plan care
30 Mar 2022Inspection
30 Mar 2022Inspection
Determined that medication orders were not administered as prescribed.
Licensing—Failed to administer medication as ordered
16 Dec 2021Abuse: Neglect
16 Dec 2021Abuse: Neglect
Found failures to implement interventions and properly plan care after a fall, causing pain and discomfort.
Abuse—Failed to properly plan care
04 Nov 2021Inspection
04 Nov 2021Inspection
Investigated the staffing allegation and found insufficient staff to meet residents' scheduled and unscheduled needs, including showers not provided timely and meals served late.
Licensing—Failed to provide appropriate staffing
01 Nov 2021Inspection
01 Nov 2021Inspection
Confirmed insufficient staffing to meet residents' scheduled and unscheduled needs, including timely response to call lights.
Licensing—Failed to provide appropriate staffing
26 Oct 2021Abuse: Neglect
26 Oct 2021Abuse: Neglect
Investigated the allegation of financial exploitation; found neglect due to inadequate staff training on abuse and accepting money from residents, with a fine assessed.
Abuse—Failed to protect resident from financial exploitation
20 Oct 2021Abuse: Neglect
20 Oct 2021Abuse: Neglect
Found neglect for failing to provide timely medical treatment for a leg wound, which led to infection. A $750 fine was assessed.
Abuse—Failed to assure timely medical treatment
20 Oct 2021Abuse: Neglect
20 Oct 2021Abuse: Neglect
Found neglect of care and abuse due to failure to follow the care plan, leading to repeated urine-soaked clothing, bed, and couch.
Abuse—Failed to follow care plan
20 Oct 2021Abuse: Neglect
20 Oct 2021Abuse: Neglect
Found neglect for failing to assist with meals, leading to weight loss. A fine was assessed.
Abuse—Failed to assist with eating
03 Aug 2021Validation
03 Aug 2021Validation
Identified numerous deficiencies across records, resident service plans, health services, medication management, fire safety training, and building maintenance. Violations were cited.
Investigated a medication administration breakdown that left the resident without prescribed medication for at least five days, creating risk of harm.
Abuse—Failed to administer medication as ordered
25 Jun 2021Abuse: Neglect
25 Jun 2021Abuse: Neglect
Determined inadequate care planning and interventions for a resident's fall history, resulting in injury and discomfort and constituting abuse.
Abuse—Failed to properly plan care
27 May 2021Inspection
27 May 2021Inspection
Investigated an allegation that medication orders were not followed and confirmed the claim.
Licensing—Failed to administer medication as ordered
26 May 2021Inspection
26 May 2021Inspection
Found insufficient staff to meet residents' scheduled and unscheduled needs.
Licensing—Failed to meet the scheduled and unscheduled needs of residents
26 May 2021Inspection
26 May 2021Inspection
Found that residents were not actively involved in developing their service plans.
Licensing—Failed to properly plan care
26 May 2021Inspection
26 May 2021Inspection
Found failure to provide three daily nutritious, palatable meals as required.
Licensing—Failed to assure adequate food supply
26 May 2021Inspection
26 May 2021Inspection
Identified a licensing violation for failing to provide a safe environment, with potential for harm to residents.
Licensing—Failed to provide safe environment
09 Mar 2021Inspection
09 Mar 2021Inspection
Investigated a medication administration allegation and found a failure to provide a safe system, resulting in a resident receiving another resident's medication.
Licensing—Failed to provide a safe medication administration system
08 Jul 2020Inspection
08 Jul 2020Inspection
Found that resident care equipment was not kept in good repair.
Licensing—Failed to provide or maintain resident care equipment
10 Jun 2020Abuse: Neglect
10 Jun 2020Abuse: Neglect
Found staff did not follow the care plan by failing to apply barrier cream after toileting, causing pain and discomfort to the resident. A $250 fine was assessed.
Abuse—Failed to follow care plan
15 Apr 2020Inspection
15 Apr 2020Inspection
Confirmed insufficient staffing to meet residents' scheduled and unscheduled needs.
Licensing—Failed to provide appropriate staffing
23 Jan 2020Inspection
23 Jan 2020Inspection
Investigated a staffing complaint and found insufficient staff to meet residents' scheduled and unscheduled needs and delayed response to call lights.
Licensing—Failed to assure a qualified caregiver was present
11 Feb 2019Abuse: Neglect
11 Feb 2019Abuse: Neglect
Investigated and found neglect of basic care, including failure to provide colostomy care and restricting a resident's ability to socialize, causing serious loss of personal dignity. A $1500 fine was assessed.
Abuse—Failed to provide service
11 Feb 2019Inspection
11 Feb 2019Inspection
Investigated and found that suspected abuse was not reported.
Licensing—Failed to report potential or suspected abuse
11 Feb 2019Inspection
11 Feb 2019Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
11 Feb 2019Abuse: Neglect
11 Feb 2019Abuse: Neglect
Found neglect resulting in hospitalization for sepsis related to poor colostomy care; a $2,500 fine was assessed.
Abuse—Failed to provide service
04 Nov 2018Inspection
04 Nov 2018Inspection
Found that timely medical treatment was not provided, resulting in harm.
Licensing—Failed to assure timely medical treatment
28 Aug 2018Inspection
28 Aug 2018Inspection
Found failure to provide a safe environment and basic care that left residents at risk.
Licensing—Failed to provide safe environment
08 Apr 2018Abuse: Neglect
08 Apr 2018Abuse: Neglect
Determined that medications were not administered as ordered, resulting in missing medication. A $500 fine was assessed.
Abuse—Failed to administer ordered medication
30 Mar 2018Inspection
30 Mar 2018Inspection
Concluded that a medication administration violation occurred, specifically failing to visually observe the resident take the medication as ordered.
Licensing—Failed to administer medication as ordered
15 Mar 2018Inspection
15 Mar 2018Inspection
Found a deficiency for failing to administer ordered medication, resulting in the resident's high blood pressure.
Licensing—Failed to administer ordered medication
10 Mar 2018Inspection
10 Mar 2018Inspection
Investigated and found that scheduled pain medications were not administered, creating risk of pain for residents.
Licensing—Failed to administer ordered medication
09 Mar 2018Inspection
09 Mar 2018Inspection
Found a violation for an unsafe medication administration process that resulted in a resident receiving a double dose, creating significant risk of harm.
Licensing—Failed to provide a safe medication administration system
07 Mar 2018Inspection
07 Mar 2018Inspection
Investigated the allegation of an unsafe environment and substantiated a deficiency for failing to provide a safe environment, resulting in an ankle injury during a transfer.
Licensing—Failed to provide safe environment
14 Feb 2018Condition
14 Feb 2018Condition
Investigated a complaint alleging failure to properly plan care and found substantial noncompliance with multiple care-related requirements.
Regulatory Action—Failed to properly plan care
05 Jan 2018Inspection
05 Jan 2018Inspection
Identified inadequate staffing to meet residents' needs, with shortages on some shifts.
Licensing—Failed to provide appropriate staffing
14 Dec 2017Inspection
14 Dec 2017Inspection
Investigated a failure to report potential or suspected abuse and documented a LOA for Sex Assault and failure to report.
Licensing—Failed to report potential or suspected abuse
16 Nov 2017Abuse: Neglect
16 Nov 2017Abuse: Neglect
Concluded neglect occurred due to failure to intervene when a resident's condition changed, resulting in a fall.
Abuse—Failed to intervene when resident's condition changed
16 Nov 2017Abuse: Neglect
16 Nov 2017Abuse: Neglect
Investigated a deficiency in medication administration oversight that left PRN narcotic pain medications unavailable due to not following doctor's orders.
Abuse—Failed to provide a safe medication administration system
05 Aug 2017Inspection
05 Aug 2017Inspection
Investigated an allegation and found deficiencies in keeping resident records current and in following doctor's orders for medication. The finding involved not giving scheduled Tylenol as prescribed.
Licensing—Failed to keep resident record current or accurate
16 May 2017Inspection
16 May 2017Inspection
Investigated and found a staffing violation for not meeting required staffing practices.
Licensing—Failed to provide appropriate staffing
16 May 2017Inspection
16 May 2017Inspection
Investigated an allegation that a qualified caregiver was not present and found deficiencies in staff training practices.
Licensing—Failed to assure that a qualified caregiver was present
16 May 2017Inspection
16 May 2017Inspection
Found a deficiency in maintaining an adequate food supply. The deficiency involved minimum stock of staple and perishable foods.
Licensing—Failed to assure adequate food supply
16 May 2017Inspection
16 May 2017Inspection
Investigated and identified a violation related to food safety in resident services.
Licensing—Failed to assure food safety
16 May 2017Inspection
16 May 2017Inspection
Found a deficiency where a therapeutic diet was not provided and menus were not prepared in advance or made available to all residents.
Licensing—Failed to provide a therapeutic diet
04 Apr 2017Abuse: Neglect
04 Apr 2017Abuse: Neglect
Investigated a neglect allegation and identified inadequate medication management leading to anxiety about withdrawal and late delivery of medication.
Abuse—Failed to administer ordered medication
08 Nov 2016Inspection
08 Nov 2016Inspection
Investigated the allegation and concluded that medication was not administered as ordered.
Licensing—Failed to administer medication as ordered
20 Sept 2016Inspection
20 Sept 2016Inspection
Found that a care plan was not followed, creating potential for minor harm.
Licensing—Failed to follow care plan
18 May 2016Inspection
18 May 2016Inspection
Found deficiencies in care planning and care conference documentation. The findings showed lack of a calendaring system to track service plans and renewal dates, and missing signatures on care conference plans.
Licensing—Failed to properly plan care
09 Feb 2016Abuse: Neglect
09 Feb 2016Abuse: Neglect
Found that a resident's care needs were not met after a change in condition, creating moderate harm risk; a $300 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
30 Oct 2015Inspection
30 Oct 2015Inspection
Investigated the caregiver presence allegation; found staff training deficiencies.
Licensing—Failed to assure that a qualified caregiver was present
30 Oct 2015Inspection
30 Oct 2015Inspection
Determined that a move-out, transfer or discharge violation was substantiated, including failure to provide a uniform disclosure statement to residents and/or families.
Licensing—Failed to comply with move-out, transfer or discharge requirements
02 Jul 2015Abuse: Financial abuse
02 Jul 2015Abuse: Financial abuse
Found violations for failing to protect a resident from theft and assessed a $200 fine.
Abuse—Failed to provide safe environment
21 Jun 2015Abuse: Financial abuse
21 Jun 2015Abuse: Financial abuse
Found a deficiency showing a failure to provide a safe environment and to protect from medication theft.
Abuse—Failed to provide safe environment
15 Jun 2015Abuse: Neglect
15 Jun 2015Abuse: Neglect
Found that failure to provide safe transport caused a resident to fall and be injured.
Abuse—Failed to provide safe environment
27 Mar 2015Abuse: Financial abuse
27 Mar 2015Abuse: Financial abuse
Investigated an allegation of financial abuse and concluded that a resident was not protected from theft.
Abuse—Failed to provide safe environment
14 Mar 2015Abuse: Financial abuse
14 Mar 2015Abuse: Financial abuse
Investigated and substantiated that medication and resident funds were not adequately protected from theft.
Abuse—Failed to provide safe environment
04 Mar 2015Inspection
04 Mar 2015Inspection
Found failure to provide medical treatment as ordered. A level 2 licensing violation was involved.
Licensing—Failed to provide medical treatment as ordered
17 Sept 2014Abuse: Neglect
17 Sept 2014Abuse: Neglect
Investigated the allegation of failure to provide service and found that appropriate care was not provided; a $300 fine was assessed.
Abuse—Failed to provide service
01 Sept 2014Abuse: Neglect
01 Sept 2014Abuse: Neglect
Identified an inadequate medication management system. The allegation related to unsafe medication administration.
Abuse—Failed to provide a safe medication administration system
27 May 2014Abuse: Financial abuse
27 May 2014Abuse: Financial abuse
Investigated and found a failure to protect a resident from theft. An abuse allegation was substantiated.
Abuse—Failed to provide safe environment
15 Nov 2013Abuse: Neglect
15 Nov 2013Abuse: Neglect
Investigated and found failure to answer a call light promptly, leading to inadequate care.
Abuse—Failed to answer call light in a timely manner
12 Jul 2013Inspection
12 Jul 2013Inspection
Investigated an allegation of failing to follow the care plan and found that proper care was not provided.
Licensing—Failed to follow care plan
25 May 2013Inspection
25 May 2013Inspection
Investigated the allegation and determined that resident rights were not assured and proper care was not provided.
Licensing—Failed to assure resident rights
22 May 2013Inspection
22 May 2013Inspection
Found residents were not protected from intimidation.
Licensing—Failed to assure resident rights
22 May 2013Inspection
22 May 2013Inspection
Investigated an allegation of failing to report potential or suspected abuse and substantiated it, finding that RV was not protected from rough treatment.
Licensing—Failed to report potential or suspected abuse
17 May 2013Inspection
17 May 2013Inspection
Identified a failure to provide a safe medication administration system and proper care.
Licensing—Failed to provide a safe medication administration system
19 Jan 2013Abuse: Neglect
19 Jan 2013Abuse: Neglect
Determined that neglect occurred due to failure to provide proper care. The allegation involved not following the care plan.
Abuse—Failed to follow care plan
09 Jan 2013Inspection
09 Jan 2013Inspection
Investigated an allegation of failing to provide a safe environment and substantiated that a safe environment was not provided.
Licensing—Failed to provide safe environment
20 Dec 2012Abuse: Neglect
20 Dec 2012Abuse: Neglect
Investigated a complaint and found that a needed medication was not provided as ordered.
Abuse—Failed to administer medication as ordered
13 Dec 2012Abuse: Neglect
13 Dec 2012Abuse: Neglect
Investigated the medication administration allegation and identified deficiencies in medication management.
Abuse—Failed to administer medication as ordered
15 Oct 2012Abuse: Neglect
15 Oct 2012Abuse: Neglect
Determined that oversight and monitoring of change of condition were not provided, leading to inadequate care.
Abuse—Failed to provide oversight and monitoring of change of condition
30 May 2012Abuse: Neglect
30 May 2012Abuse: Neglect
Found that a safe environment was not provided. A $300 fine was assessed.
Abuse—Failed to address resident's behavior
11 Jan 2012Abuse: Neglect
11 Jan 2012Abuse: Neglect
Found deficiencies in the medication system and assessed a $250 fine.
Abuse—Failed to administer medication as ordered
23 Dec 2011Abuse: Neglect
23 Dec 2011Abuse: Neglect
Found a deficiency for failing to provide a safe environment and assessed a $300 fine.
Abuse—Failed to provide safe environment
27 May 2011Abuse: Neglect
27 May 2011Abuse: Neglect
Investigated an abuse/neglect allegation and found deficient resident care.
Abuse—Failed to address resident's behavior
13 May 2011Abuse: Physical Abuse
13 May 2011Abuse: Physical Abuse
Investigated abuse allegation and found failure to provide a safe environment.
Abuse—Failed to protect resident from rough treatment
01 Apr 2011Abuse: Neglect
01 Apr 2011Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
12 Dec 2010Inspection
12 Dec 2010Inspection
Investigated the medication-related allegation and found an inadequate medication system.
Licensing—Failed to administer medication as ordered
12 Dec 2010Abuse: Physical Abuse
12 Dec 2010Abuse: Physical Abuse
Found a failure to provide a safe environment and an abuse-related failure to protect a resident from financial exploitation.
Abuse—Failed to protect resident from financial exploitation
01 Dec 2010Abuse: Neglect
01 Dec 2010Abuse: Neglect
Found an inadequate medication administration system.
Abuse—Failed to provide a safe medication administration system
22 Sept 2010Abuse: Neglect
22 Sept 2010Abuse: Neglect
Found failure to monitor change of condition and administer medication as ordered, which led to a resident being sent to the hospital.
Abuse—Failed to provide oversight and monitoring of change of condition
15 Feb 2010Abuse: Financial abuse
15 Feb 2010Abuse: Financial abuse
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
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