I feel comfortable and well taken care of here-my room is clean, the services are great, and Brandon and the rest of the staff are amazing.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.00·(6)
Overall rating
5
4
3
2
1
Care
5.0
Staff
3.5
Meals
2.0
Amenities
4.0
Value
4.0
Pros
Clean, well-maintained rooms
Comfortable accommodations
Attentive and caring staff
Individual staff members recognized for exceptional service
Available supportive services
Cons
Limited menu variety
Inconsistent staff performance
Intrusive management practices
Poor administrative communication and transparency
Lower comparative appeal versus nearby communities
Summary of reviews
Overall impression
Wellsprings Assisted Living receives mixed feedback across several dimensions. Physical accommodations are a clear strength: reviewers consistently describe rooms as clean, comfortable, and well maintained. Many families and visitors characterize the community atmosphere as pleasant and generally adequate for day-to-day living. At the same time, evaluations of the facility’s relative standing vary; some found nearby alternatives more appealing.
Care quality and staff
Care provision is described positively in many comments. Reviewers used phrases such as "well taken care of" and "great services," and several singled out individual employees for exceptional attention to residents' needs. At the same time, comments also indicate inconsistent staff performance — some staff members are praised while others are described as poor fits for their roles. This pattern suggests variability in training, supervision, or staffing consistency rather than uniformly high or uniformly low care standards.
Dining and activities
Dining emerged as a specific area of concern. Multiple reviewers noted limited menu options and dissatisfaction with meal variety, which may affect resident satisfaction over time. There is limited specific information about the breadth or frequency of activities; reviewers described the community as "pretty good" but did not provide detailed accounts of programming. Prospective families should ask for recent menus and activity calendars during a tour to assess fit with resident preferences.
Facilities and services
Facility-level strengths include cleanliness and comfortable living spaces. Reviewers referenced "great services" in general terms; this suggests that core supportive services are available and functional. Prospective residents should verify which services are included and which may be add-ons, and confirm housekeeping, laundry, and room-maintenance schedules.
Management and communication
Management and administrative style are the most frequently cited negatives. Language in reviews indicates concerns about intrusive or authoritarian management practices and shortcomings in administrative communication and transparency. These issues appear to drive some families to recommend other communities instead. Given the potential impact of administrative approach on family interactions and conflict resolution, callers should explore management policies, family-communication protocols, and grievance processes when evaluating the community.
Notable patterns and recommendations
The pattern across reviews is one of clear operational strengths (clean rooms, comfortable environment, some highly regarded staff) paired with important, recurring concerns (menu limitations, uneven staff performance, and management/communication style). For families considering Wellsprings, a recommended next step is an in-person visit focused on: sampling a meal or reviewing current menus, meeting multiple caregiving staff including any named individuals of interest, and discussing the facility’s communication practices and family-engagement policies. These targeted inquiries will help determine whether the community’s strengths align with the prospective resident’s priorities and whether the noted management and staffing variability is acceptable or addressable.
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Location
Wellsprings Assisted Living is located at 2104 W Idaho Ave, Ontario, OR, 97914.
About Wellsprings Assisted Living
Wellsprings Assisted Living sits at 2104 W Idaho Ave in Ontario, Oregon, with a setting that feels homelike and comfortable, where staff offer support while letting residents keep as much independence and privacy as possible, and the building itself stands out for its striking architecture, spacious layout, and beautiful landscaping, making for surroundings that people can enjoy and feel proud of. The facility has 32 beds and is built for older adults who want assisted living, meaning help with things like bathing, dressing, moving around, taking medicines, and keeping up with meals and hygiene, so caregivers are around at all hours with a call system in place if anyone needs quick help, while private apartments come with their own baths, kitchenettes, and individual climate controls. The care team takes care of things like landscaping, maintenance, and housekeeping, and makes sure housing and daily support can fit a wide range of needs, even for people who have memory care needs like Alzheimer's or dementia, with services meant to keep people safe, reduce confusion, and make sure they don't wander off.
There are plenty of spaces inside and outside for everyone, with walking paths, gardens, a dining room that serves meals all day, and both indoor and outdoor common areas, plus a library, fitness center, arts room, and places for devotional services and resident-run events, so no one has to feel bored, especially with the many clubs and scheduled activities, movie nights, and outings that keep life interesting. Residents who want to keep up grooming can use the beautician onsite or the full-service salon, there's a focus on healthy, allergy-sensitive, or diabetic meals, and those who have pets can bring them along. For people who need extra help, there's wheelchair access, full tubs, and showers designed with safety in mind, as well as space for those who might need hospice care later on so they don't have to move. Apartments have features like telephone and cellphone access, so staying in touch with people is easier, and the whole place supports different languages for better communication.
The staff at Wellsprings Assisted Living try to get to know each resident and their family, often forming real connections, and always provide help at the level each person needs, not more and not less, which helps everyone stay as independent as possible while getting support for both daily living and health needs. There's support for residents with LGBTQ legal protections, and the community aims to foster an atmosphere where everyone can be themselves and feel respected, with well-being and social life being part of the program, so daily activities, social dining, and a supportive environment keep residents involved and help them pursue both old and new interests. Resident parking and other basic comforts are available, though things like air conditioning and specific parking details aren't listed. Overall, Wellsprings Assisted Living stays focused on giving people a safe, kind, and respectful environment where they can build new friendships, stay active if they want, and get the help they deserve as they grow older.
People often ask...
Wellsprings Assisted Living offers competitive pricing, with rates starting at a cost of $4,582 per month.
Wellsprings Assisted Living offers assisted living.
There are 25 photos of Wellsprings Assisted Living on Mirador.
The full address for this community is 2104 W Idaho Ave, Ontario, OR 97914.
No, Wellsprings Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated an allegation that ABST-based staffing plans were not updated and identified a violation of Oregon Administrative Rules.
Licensing—Failed to use an ABST
07 Jan 2025Inspection
07 Jan 2025Inspection
Found failure to update the staffing plan based on ABST, violating Oregon Administrative Rules.
Licensing—Failed to use an ABST
06 Jan 2025Inspection
06 Jan 2025Inspection
Investigated a medication administration incident where a morning dose was given instead of the evening dose, resulting in overmedication and related symptoms.
Licensing—Failed to administer medication as ordered
08 Oct 2024License Condition
08 Oct 2024License Condition
Investigated the allegation that a safe environment was not provided and cited safety-related violations. Found that safety standards were not met.
Regulatory Action—Failed to provide safe environment
19 Sept 2024Change of Owner
19 Sept 2024Change of Owner
Investigated alleged owner-change; identified extensive deficiencies across quality improvement, resident rights, health services, medication management, infection control, staffing/training, safety, and facility operations.
Found a failure to provide a safe environment, with a resident leaving without assistance in inclement weather and experiencing discomfort, which was interpreted as neglect and abuse.
Abuse—Failed to provide safe environment
04 Apr 2023Inspection
04 Apr 2023Inspection
Investigated a medication administration issue. Found that staff administered the wrong dose of pain medication to a resident on multiple dates and failed to provide a safe medication administration system, risking harm.
Licensing—Failed to provide a safe medication administration system
09 Feb 2023Inspection
09 Feb 2023Inspection
Investigated medication administration safety failures, including delaying a new medication and lacking notes or instructions for received meds. Evidence showed arrivals were not communicated and meds were left in the med room without documentation.
Licensing—Failed to provide a safe medication administration system
27 Dec 2022License Condition
27 Dec 2022License Condition
Investigated the complaint and identified a deficiency in the safe medication administration system.
Regulatory Action—Failed to provide a safe medication administration system
27 Dec 2022License Condition
27 Dec 2022License Condition
Identified noncompliance with ABST staffing requirements.
Regulatory Action—Failed to use an ABST
26 Dec 2022Abuse: Neglect
26 Dec 2022Abuse: Neglect
Determined that there was a failure to provide a safe medication administration system, resulting in PRN pain medication not being available for about two days and causing increased pain.
Abuse—Failed to provide a safe medication administration system
10 Oct 2022Inspection
10 Oct 2022Inspection
Investigated a verbal abuse allegation and found a violation of resident rights. A staff member spoke inappropriately to a resident during medication administration, causing loss of dignity.
Licensing—Failed to protect resident from verbal abuse
06 Oct 2022Complaint
06 Oct 2022Complaint
Identified deficiencies in medication administration, treatment orders, and staffing practices, including not visually observing residents taking meds, delays in administration, and insufficient staffing per acuity tools.
Deficiency—Licensing Complaint Investigation
Deficiency—Systems: Medication Administration
Deficiency—Systems: Treatment Orders
Deficiency—Acuity-Based Staffing Tool
18 Aug 2022Licensure
18 Aug 2022Licensure
Found sanitation deficiencies in the kitchen during the August 2022 review. A follow-up in October 2022 determined substantial compliance with the relevant rules.
Found that weekly reporting of vaccinated individuals, residents, and staff to the proper authority was not timely or adequate during April 2022.
Licensing—Failed to submit timely or adequate staffing documentation
05 Apr 2022Abuse: Neglect
05 Apr 2022Abuse: Neglect
Investigated the complaint and found a failure to provide a safe medication administration system, resulting in a delay in refilling a medication and placing the recipient at risk of harm.
Abuse—Failed to provide a safe medication administration system
15 Mar 2022Inspection
15 Mar 2022Inspection
Found violations related to unsafe medication administration and documentation that placed a resident at risk; a staff member did not give a blood sugar medication as prescribed and marked it as administered, and the system was unsafe.
Licensing—Failed to provide a safe medication administration system
07 Mar 2022Inspection
07 Mar 2022Inspection
Investigated an allegation of unsafe medication administration and found that medication orders were not carried out as prescribed.
Licensing—Failed to provide a safe medication administration system
20 Oct 2021Inspection
20 Oct 2021Inspection
Found a violation involving failure to administer medication as ordered, causing discomfort and risk of serious harm, and failure to provide a safe medication administration system, constituting neglect and abuse.
Licensing—Failed to administer medication as ordered
27 Sept 2021Inspection
27 Sept 2021Inspection
Concluded that a staff member verbally abused a resident and the provider failed to protect the resident from verbal abuse. The incident violated Oregon Administrative Rules.
Licensing—Failed to protect resident from verbal abuse
26 Jul 2021Validation
26 Jul 2021Validation
Identified multiple deficiencies across resident assessments, care planning, monitoring of condition changes, health services, medication practices, staff training, complaint handling, and fire safety.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
26 Jun 2021Inspection
26 Jun 2021Inspection
Investigated a medication administration incident and found a staff member failed to administer medications as ordered and the medication system was unsafe, risking harm to a resident.
Licensing—Failed to administer medication as ordered
04 Aug 2020Abuse: Neglect
04 Aug 2020Abuse: Neglect
Determined that staff failed to screen and respond to a change in condition after a fall, leaving a fracture untreated for six days and resulting in a fine.
Abuse—Failed to perform adequate screening or assessment
04 Aug 2020Inspection
04 Aug 2020Inspection
Investigated the allegation and found a deficiency for failing to exercise reasonable precautions to protect residents' health, safety, or welfare.
Licensing—Failed to assure resident was safe
22 Jul 2020Abuse: Neglect
22 Jul 2020Abuse: Neglect
Investigated the neglect allegation and found a safe environment was not provided.
Abuse—Failed to provide safe environment
09 Jul 2019Abuse: Neglect
09 Jul 2019Abuse: Neglect
Investigated a neglect allegation and found failure to keep medication records current and to follow orders, which led to hospitalization.
Abuse—Failed to keep medication record current or accurate
24 Mar 2019Inspection
24 Mar 2019Inspection
Investigated an allegation of unsafe medication administration and found a deficiency due to failing to order medications for a resident.
Licensing—Failed to provide a safe medication administration system
18 May 2017Inspection
18 May 2017Inspection
Found a failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
03 May 2017Abuse: Neglect
03 May 2017Abuse: Neglect
Determined that a safe and secure environment was not provided.
Abuse—Failed to provide safe environment
26 Apr 2017Inspection
26 Apr 2017Inspection
Found that a safe medication administration system was not maintained, creating potential for harm.
Licensing—Failed to provide a safe medication administration system
26 Apr 2017Inspection
26 Apr 2017Inspection
Determined that a violation occurred involving failing to protect a resident from financial exploitation and not following payment limitations or reporting to case managers.
Licensing—Failed to protect resident from financial exploitation
08 Apr 2017Abuse: Neglect
08 Apr 2017Abuse: Neglect
Investigated the allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
01 Apr 2017Inspection
01 Apr 2017Inspection
Investigated the allegation and found a failure to provide a proper medication administration system.
Licensing—Failed to provide a safe medication administration system
27 Mar 2017Abuse: Neglect
27 Mar 2017Abuse: Neglect
Determined neglect occurred due to failure to properly plan care.
Abuse—Failed to properly plan care
12 Jan 2017Inspection
12 Jan 2017Inspection
Investigated and found a failure to provide a safe and secure environment.
Licensing—Failed to provide safe environment
25 Oct 2016Inspection
25 Oct 2016Inspection
Found a deficiency in the medication administration system that created a safety risk.
Licensing—Failed to provide a safe medication administration system
20 Oct 2016Inspection
20 Oct 2016Inspection
Found a deficiency in the safe medication administration service.
Licensing—Failed to provide a safe medication administration system
25 Sept 2016Abuse: Neglect
25 Sept 2016Abuse: Neglect
Investigated the neglect allegation and found a failure to provide a safe and secure environment that resulted in harm.
Abuse—Failed to provide safe environment
23 Sept 2016Inspection
23 Sept 2016Inspection
Found violations for failing to provide a safe medication administration system. The severity was minor harm or potential for moderate harm.
Licensing—Failed to provide a safe medication administration system
22 Sept 2016Inspection
22 Sept 2016Inspection
Identified deficiencies in medication administration and found a failure to provide appropriate medication administration.
Licensing—Failed to have medication available
17 Sept 2016Inspection
17 Sept 2016Inspection
Investigated and found a deficiency in providing care.
Licensing—Failed to provide service
15 Aug 2016Inspection
15 Aug 2016Inspection
Investigated the allegation and concluded that a safe medication administration system was not provided.
Licensing—Failed to provide a safe medication administration system
14 Aug 2016Inspection
14 Aug 2016Inspection
Found a safety deficiency due to failure to provide a safe environment for residents.
Licensing—Failed to provide service
07 Aug 2016Inspection
07 Aug 2016Inspection
Investigated an allegation about medication administration and found a deficient system that caused a substantial change in mentation.
Licensing—Failed to provide a safe medication administration system
09 Sept 2015Abuse: Neglect
09 Sept 2015Abuse: Neglect
Found a failure to follow an appropriate medication administration system.
Abuse—Failed to provide a safe medication administration system
11 May 2015Inspection
11 May 2015Inspection
Found that a resident did not receive appropriate medication administration as required by the care plan. Violations were identified.
Licensing—Failed to follow care plan
16 Oct 2013Abuse: Neglect
16 Oct 2013Abuse: Neglect
Investigated an allegation of neglect and concluded that resident rights were not adequately protected.
Abuse—Failed to assure resident rights
02 Jul 2010Inspection
02 Jul 2010Inspection
Investigated and substantiated a failure to provide a safe medication administration system and a safe environment.
Licensing—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Wellsprings Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Wellsprings Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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