Overall sentiment in these reviews is strongly positive, with repeated praise centered on individualized, compassionate care delivered in a small, family-style setting. Reviewers frequently name the owners/managers (Don and Kathy) as being personally involved, medically knowledgeable, and attentive; many comments describe staff going "above and beyond," long-tenured caregivers, and an atmosphere where residents are not "lost in the crowd." The facility’s very small size (reported as eight apartments) is repeatedly framed as a benefit that enables close relationships, quick adjustment, and frequent, personalized attention.
Care quality and medical support emerge as consistent strengths. Reviewers highlight medication and prescription management, proactive and ongoing health evaluations, and skilled end-of-life support (including Comfort Hospice). Multiple accounts describe clear improvements in residents’ health and quality of life under the facility’s care, as well as peaceful and compassionate support at the end of life. Family members express peace of mind and gratitude for the attentiveness and medical competence of the staff and owners.
Dining and nutrition appear to be a signature feature for many reviewers: healthy, nutritious meals, menu planning with dietary restrictions respected, staff dining with residents, and in-room/private meals when needed are frequently mentioned. The dining experience is often described as exceptional and contributes to physical and mental well-being. That said, there are isolated, conflicting reports describing the food as mediocre or repetitive; this indicates variability in perception or in meal offerings over time, but the dominant theme in the reviews is that meals are a strong point.
Facilities and environment are generally well regarded. Reviewers note nice, clean rooms (some described as having large windows), spotless common areas, seasonal decorations, and multiple social spaces including tables for games, crafts, and puzzles. A family-tended vegetable garden (noted as cared for by Kathy’s father) and areas for entertaining guests add to the home-like ambiance for many families. Frequent cleaning and attention to detail are repeatedly praised.
Community life and activities are a mixed theme. Several reviewers mention a daily program and opportunities for engagement, while at least one review says there were "no activities." This inconsistent feedback suggests programming may be modest, resident-directed, or variable by day or by reviewer expectation. The small size that many praise for individualized care can also limit the breadth of social options available, so expectations around activities should be clarified during a tour.
Safety and operations receive positive notes: effective COVID precautions, vaccinated residents, and reports of no COVID cases in the building were specifically called out. Management involvement and locally rooted staff contribute to a sense of community and responsiveness. A small number of operational negatives were mentioned: occasional scheduling/tour delays, the observation that some residents handle their own room cleaning, and a perception from a few that the atmosphere could feel business-like rather than home-like. These are relatively limited in frequency compared with the strong praise for care and staff.
In summary, reviewers overwhelmingly recommend RiverCrest (Lausche Garden/Rivercrest) for those seeking a small, closely managed senior living option with hands-on owners, individualized attention, strong medical and end-of-life care, and a health-first dining approach. Prospective families should weigh the benefits of a very small, family-oriented setting against potential limits in activity variety or social scale, and should ask about current programming and meal rotation during a visit to confirm fit with a resident’s preferences.
