I'm very pleased with Emerson House Portland. The facility is clean, bright and secure, the staff are thoughtful and genuinely caring (Erin, Lindsey, Caitlin and Melissa deserve special mention), and their life-enrichment program - pet therapy, music, outings and crafts - keeps residents engaged. Dementia care is well designed and the community felt welcoming, inclusive and family-like.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.58·(31)
Overall rating
5
4
3
2
1
Care
3.0
Staff
3.2
Meals
3.5
Amenities
3.2
Value
3.0
Pros
Compassionate and respectful staff
Strong life-enrichment and activities program
Individualized emotional support
Dementia-capable memory-care design
Pet and music therapy offerings
Homey central dining area
Secure, accessible building layout
24-hour visitation and family key access
Clean, well-maintained interior
Varied outings and craft programming
Four progressive levels of care
Engaged administration and clinical leadership
Bright, airy common spaces
On-site adult day-care services
Inclusive community environment (LGBTQ+ friendly)
Small-community, family-like atmosphere
Active entertainment and group outings
Positive community reputation with wait-list demand
Cons
Inadequate staffing levels (evenings and nights)
High staff turnover
Gaps in medication-management and auditing processes
Inconsistent staff clinical training and competency
Variable staff conduct and responsiveness
Weak family–staff communication processes
Limited private-room availability and small room sizes
Irregular activity availability and lack of a consistent activity calendar
Hydration-assistance and personal-care scheduling gaps
Limited outdoor/green space
Parking and location constraints
Institutional-style meal presentation and muted decor
Summary of reviews
Emerson House Portland presents a mixed but generally favorable profile for families seeking a small, memory-capable assisted living community. Many reviewers describe a caring, respectful staff and a life-enrichment program that provides crafts, music, pet therapy, outings, and a homey central dining area. The building’s layout and programming include a dedicated memory-care design (circular layout, multiple care levels) and features such as 24-hour visitation, a family key option, on-site adult day care, and secure common areas. Families frequently highlight individualized emotional support, acceptance of residents with dementia, and an inclusive community culture.
Clinical and caregiving strengths are tempered by operational concerns that recur across feedback. Reviewers praised individual nurses and administrators for responsiveness and warmth, and leadership has been recognized by some families; however, concerns about staffing levels, particularly during evenings and nights, and high staff turnover are recurrent. Linked to staffing are comments about inconsistent clinical competency, medication-handling and auditing weaknesses, and variability in how promptly residents’ needs are attended to. Some families described gaps in communication and follow-up after clinical events, including limited outreach around end-of-life situations.
Activities and dining show both positives and limits. The life-enrichment program is frequently cited as a meaningful strength — active entertainment, outings, and crafts are available — and the dining room is described as homey and central to community life. At the same time, there are notes about uneven activity availability on some floors, the absence of a clear, consistent activity calendar, and some comments that meals and interior decor can feel institutional or muted. Prospective residents who prioritize robust daytime programming may want to confirm activity schedules and staffing for on-floor engagement.
Facility features are generally viewed positively for cleanliness and maintenance, with bright, airy common spaces and a secure layout for memory care. Downsides raised include generally small room sizes, prevalence of shared/two-person rooms, limited privacy, and modest outdoor space. Practical considerations such as parking, the urban location, and crowded nearby streets were flagged as potential drawbacks for families regularly visiting.
Management perception is mixed: several families commend engaged administrators and candid communication from leadership, while others describe inconsistent responsiveness and frequent director changes. There are also serious individual allegations (including concerns about staff impairment and communication after a resident’s death) that some reviewers raised; facility leadership has disputed some of these accounts and some families noted improvements over time. Given the unevenness, prospective families should evaluate current management stability and ask about staff retention trends and quality-monitoring practices.
Bottom line: Emerson House Portland offers a compassionate, program-rich environment with specific strengths in dementia-capable design, individualized emotional support, and engaging life-enrichment. At the same time, recurring operational issues — notably staffing consistency, medication-management controls, communication practices, and limited private-room availability — warrant careful inquiry. Prospective residents and families would be advised to tour multiple times, observe staffing levels across different shifts, request written policies on medication handling and staffing ratios, review recent quality/audit outcomes, and verify activity schedules and private-room options before making a placement decision.
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Location
Emerson House Portland is located at 3577 SE Division St, Portland, OR, 97202.
About Emerson House Portland
Emerson House Portland sits in Multnomah County and holds fifty-five memory care beds, and the whole place focuses on helping people with memory problems. It's managed by Emerson Senior Living and belongs to the group called Anew Senior Living, which has a group of communities in the Pacific Northwest. The building itself is a residential care facility, and the community helps people with Alzheimer's and other types of memory loss. Over the years, staff built a reputation for being helpful, caring, and thoughtful, with special training for nurses and caregivers, and there's a residence director who has more than thirty years of experience in the field. People can get different kinds of personalized care and support, and the Discovery Process helps staff figure out what each person needs and wants. Emerson House Portland is equipped with on-site nursing, medication management, and incontinence management. Residents can get help with personal hygiene, laundry, and other daily tasks if they need it, and people who use wheelchairs or can't walk get support too. There are programs and routines for both long-term stays and options like respite and adult day care, depending on what families want. The studio suites have 24/7 health services, and there's an emergency response system in place, along with fire monitoring to help everyone stay safe.
People at Emerson House Portland can join different activity programs, both inside and outdoors, which give folks a chance to keep busy and make friends. The kitchen, run by Linda Thomas, serves chef-prepared meals, and they offer a wide range of food options - including pureed, vegetarian, and low/no sugar meals, as well as room service and anytime dining, to make sure people with different health needs get the food that works for them. Residents' health and comfort are the main focus, and simple things like pet visits, handicap access, and Wi-Fi/high-speed internet are available, just to make daily life a little smoother. Staff use a compassionate approach to caregiving, always trying to understand each person's story. Emerson House Portland picks and trains staff carefully to make sure care stays consistent and thoughtful, and management keeps the care professional and friendly. There's a strong focus on making sure residents feel connected and supported through every part of their day, and the community won awards like the Best of Senior Living for its quality and service, though people should know the facility's details and some of the amenities or program names can change over time. Even though specifics sometimes aren't listed, the community works hard to put together a safe and comfortable place for people who need memory care, and they keep meals and activities at the center of daily life.
Founded in 2008 and headquartered in Redding, California, Northstar Senior Living has established itself as one of the premier providers of senior living management and consulting services in the United States. Under the leadership of President and CEO Rick Jensen, who co-founded the company, Northstar has built a reputation for excellence in senior care management through its commitment to setting industry gold standards. The privately owned company operates approximately 40-51 communities across nine states, offering comprehensive management services that span the full spectrum of senior living operations.
People often ask...
Emerson House Portland offers competitive pricing, with rates starting at a cost of $6,831 per month.
Emerson House Portland offers assisted living and memory care.
There are 1 photos of Emerson House Portland on Mirador.
The full address for this community is 3577 SE Division St, Portland, OR 97202.
No, Emerson House Portland does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found dehydration-related neglect due to failure to assure proper hydration and inadequate care planning. Observed repeated instances of an empty cup with spilled liquids.
Abuse—Failed to assure proper hydration
05 Nov 2025Inspection
05 Nov 2025Inspection
Found that awake direct care staffing was insufficient and ABST evaluations were not completed or updated.
Licensing—Failed to use an ABST
05 Nov 2025Abuse: Neglect
05 Nov 2025Abuse: Neglect
Found neglect and abuse due to failure to follow the care plan, leading to worsening pressure injuries; assessed a $1,500 fine.
Abuse—Failed to follow care plan
09 Oct 2025Inspection
09 Oct 2025Inspection
Investigated the allegation of failing to use an ABST and found a deficiency for not developing, maintaining, and implementing an acuity-based staffing tool.
Licensing—Failed to use an ABST
08 Oct 2025Inspection
08 Oct 2025Inspection
Investigated and found that staff failed to protect a resident from verbal abuse, violating resident rights.
Licensing—Failed to protect resident from verbal abuse
03 Oct 2025Inspection
03 Oct 2025Inspection
Investigated failure to develop, maintain, and implement an acuity-based staffing tool, and found noncompliance with state rules.
Licensing—Failed to use an ABST
25 Sept 2025Inspection
25 Sept 2025Inspection
Investigated the allegation of failing to use ABST and determined no licensing violation occurred.
Licensing—Failed to use an ABST
18 Sept 2025Abuse: Neglect
18 Sept 2025Abuse: Neglect
Investigated a complaint found a resident did not receive prescribed medications on about two occasions, which led to a seizure, due to an unsafe medication management system. The finding notes medication administration failures posing risk to resident safety.
Abuse—Failed to administer medication as ordered
27 Aug 2025Abuse: Neglect
27 Aug 2025Abuse: Neglect
Investigated a neglect allegation and found failure to properly plan care and implement interventions to prevent injury, leading to a hip fracture and blood clot.
Abuse—Failed to properly plan care
27 Aug 2025Inspection
27 Aug 2025Inspection
Investigated and concluded that an Acuity Based Staffing Tool was not developed, maintained, or implemented.
Licensing—Failed to use an ABST
26 Aug 2025Abuse: Neglect
26 Aug 2025Abuse: Neglect
Found neglect and safety failures after a resident went missing from the facility for about 15 minutes, underscoring inadequate care planning and supervision.
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Staffing Requirements and Training – Pre-service
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
11 Jun 2025Inspection
11 Jun 2025Inspection
Identified staffing deficiencies based on ABST, with inconsistencies between the staffing schedule and ABST data, and not meeting levels indicated by ABST to meet scheduled and unscheduled resident needs.
Licensing—Failed to staff as indicated by ABST
11 Jun 2025Inspection
11 Jun 2025Inspection
Investigated and found care planning did not reflect the resident's needs identified in the evaluation, violating Oregon Administrative Rules.
Licensing—Failed to care plan in accordance with assessment
31 May 2025Inspection
31 May 2025Inspection
Found deficiencies in the acuity-based staffing tool and staffing levels, with inconsistencies between the resident roster, care plans, and ABST data, and staffing not aligned to meet scheduled and unscheduled needs.
Licensing—Failed to staff as indicated by ABST
30 May 2025Inspection
30 May 2025Inspection
Identified inconsistencies between staffing schedules and ABST data, resulting in staffing not meeting resident needs.
Licensing—Failed to staff as indicated by ABST
30 May 2025Inspection
30 May 2025Inspection
Identified failure to develop, maintain, and implement an Acuity Based Staffing Tool.
Licensing—Failed to staff as indicated by ABST
21 Apr 2025Inspection
21 Apr 2025Inspection
Found a deficiency in the medication administration system that posed potential for moderate harm.
Licensing—Failed to provide a safe medication administration system
31 Mar 2025Inspection
31 Mar 2025Inspection
Found failure to implement and maintain an Acuity-Based Staffing Tool.
Licensing—Failed to use an ABST
05 Mar 2025Inspection
05 Mar 2025Inspection
Identified the failure to develop, maintain, and implement an acuity-based staffing tool.
Licensing—Failed to use an ABST
26 Feb 2025Inspection
26 Feb 2025Inspection
Found a violation for failing to administer medication as ordered.
Licensing—Failed to administer medication as ordered
26 Feb 2025Inspection
26 Feb 2025Inspection
Identified a deficiency in developing, maintaining, and implementing an acuity-based staffing tool. Found a violation of state administrative rules.
Licensing—Failed to use an ABST
11 Feb 2025Kitchen
11 Feb 2025Kitchen
Identified multiple deficiencies related to food service administration, kitchen sanitation, and licensing compliance, including inadequate oversight of food services and extensive cleaning and repair needs in the kitchen.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
20 Jan 2025Inspection
20 Jan 2025Inspection
Identified insufficient qualified awake direct care staff and incomplete ABST quarterly evaluations for residents.
Licensing—Failed to use an ABST
20 Jan 2025Inspection
20 Jan 2025Inspection
Investigated an allegation that staff failed to provide required services and monitor a fall-risk resident, leading to a head injury and hospital transfer.
Licensing—Failed to provide service
15 Jan 2025Inspection
15 Jan 2025Inspection
Investigated and found a deficiency for not developing, maintaining, and implementing an Acuity Based Staffing Tool, violating state administrative rules.
Licensing—Failed to use an ABST
02 Jan 2025Inspection
02 Jan 2025Inspection
Investigated and found that an ABST evaluation was not completed before a resident moved in for one sampled resident.
Licensing—Failed to use an ABST
02 Jan 2025Inspection
02 Jan 2025Inspection
Determined that records were not provided upon request.
Licensing—Failed to make facility or resident records accessible
19 Nov 2024Inspection
19 Nov 2024Inspection
Investigated an allegation that records were not provided; found that records were not accessible upon request.
Licensing—Failed to make facility or resident records accessible
19 Nov 2024Inspection
19 Nov 2024Inspection
Found that records were not provided to the Department upon request.
Licensing—Failed to make facility or resident records accessible
28 Oct 2024Complaint
28 Oct 2024Complaint
Investigated a complaint about medication administration; found multiple deficiencies in following medication orders, staffing, and safety measures.
Deficiency—Systems: Tracking Control Substances
Deficiency—Systems: Treatment Orders
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - Updates & Plan
Deficiency—Doors, Walls, Elevators, Odors
02 Oct 2024Abuse: Neglect
02 Oct 2024Abuse: Neglect
Investigated and found neglect and abuse due to failure to provide services and to follow the care plan, creating an unsafe environment.
Abuse—Failed to provide service
01 Oct 2024Inspection
01 Oct 2024Inspection
Found failure to report weekly vaccination status to the proper authority, resulting in a civil penalty for June–August 2024.
Licensing—Failed to provide safe environment
03 Sept 2024Abuse: Neglect
03 Sept 2024Abuse: Neglect
Investigated and found that prescribed eye drops were not refilled and not administered as ordered for several months, causing blurry vision and eye pressure. A $1,500 fine was assessed.
Abuse—Failed to administer medication as ordered
22 Aug 2024Inspection
22 Aug 2024Inspection
Identified deficiencies in staffing levels not aligned with the Acuity-Based Staffing Tool and the needs of residents. Inconsistencies between ABST data and the staffing schedule were observed.
Licensing—Failed to meet the scheduled and unscheduled needs of residents
22 Aug 2024Inspection
22 Aug 2024Inspection
Investigated a licensing allegation and found the ABST was not updated to reflect resident needs, with inconsistencies between the roster, care plans, and ABST data, violating Oregon Administrative Rules.
Licensing—Failed to use an ABST
30 Jul 2024Inspection
30 Jul 2024Inspection
Identified staffing deficiencies based on the Acuity-Based Staffing Tool. Inconsistencies between the staffing schedule and ABST data indicated under-staffing to meet scheduled and unscheduled needs.
Licensing—Failed to staff as indicated by ABST
30 Jul 2024Inspection
30 Jul 2024Inspection
Found a deficiency for failing to carry out medication orders as prescribed.
Licensing—Failed to administer ordered medication
23 Jul 2024Inspection
23 Jul 2024Inspection
Investigated the allegation that medications and treatment orders were not carried out as prescribed; found a failure to ensure those orders were followed.
Licensing—Failed to provide service
22 Jul 2024Inspection
22 Jul 2024Inspection
Identified inconsistencies between the resident roster, care plans, and ABST data, indicating a violation of Oregon Administrative Rules.
Licensing—Failed to use an ABST
10 Jul 2024Abuse: Neglect
10 Jul 2024Abuse: Neglect
Investigated a complaint and found neglect of care and abuse for failing to provide a safe environment, with a $250 fine assessed.
Abuse—Failed to provide safe environment
09 Jul 2024Inspection
09 Jul 2024Inspection
Found a deficiency in maintaining equipment cleanliness and good repair, creating risk to residents' health and safety.
Licensing—Failed to maintain a safe physical environment
25 Jun 2024Inspection
25 Jun 2024Inspection
Investigated and found the ABST was not updated to reflect resident needs, with inconsistencies between the resident roster, care plans, and ABST data.
Licensing—Failed to use an ABST
21 Jun 2024Inspection
21 Jun 2024Inspection
Found failure to administer ordered medication, a substantiated violation.
Licensing—Failed to administer ordered medication
15 Jun 2024Abuse: Neglect
15 Jun 2024Abuse: Neglect
Investigated an allegation of neglect and abuse due to failure to plan care for known aggressive behavior, which led to a resident injury; findings showed no service plan updates or interventions.
Abuse—Failed to properly plan care
23 May 2024Abuse: Neglect
23 May 2024Abuse: Neglect
Found violations for failing to monitor wandering per care plan, leading to a resident-to-resident altercation and injury; a fine was assessed.
Abuse—Failed to follow care plan
23 May 2024Abuse: Neglect
23 May 2024Abuse: Neglect
Found that staff did not follow the care plan by not monitoring wandering and preventing resident-to-resident incidents, resulting in an injury; a fine was assessed.
Abuse—Failed to follow care plan
21 May 2024Inspection
21 May 2024Inspection
Investigated a medication management issue and found no approved system for tracking controlled substances or disposing of unused medications.
Licensing—Failed to provide a safe medication administration system
10 May 2024Abuse: Neglect
10 May 2024Abuse: Neglect
Found a failure to plan care and provide interventions to mitigate fall risk, leading to injuries for a known fall-risk resident.
Abuse—Failed to properly plan care
08 May 2024Inspection
08 May 2024Inspection
Investigated for financial exploitation; a staff member was seen taking a resident's narcotic medication and replacing it with water, violating rights and safety rules.
Licensing—Failed to protect resident from financial exploitation
07 Apr 2024Abuse: Neglect
07 Apr 2024Abuse: Neglect
Investigated a neglect allegation and found failures to provide services and follow the care plan. This resulted in a fall with an injury requiring hospital treatment.
Abuse—Failed to provide service
04 Apr 2024Inspection
04 Apr 2024Inspection
Found a violation for failing to administer ordered medications as prescribed.
Licensing—Failed to administer ordered medication
21 Mar 2024Abuse: Neglect
21 Mar 2024Abuse: Neglect
Found failure to provide a safe medication administration system, resulting in a resident not receiving thyroid medication from Feb 21 to Mar 15, 2024, and risking harm.
Abuse—Failed to provide a safe medication administration system
18 Mar 2024Abuse: Neglect
18 Mar 2024Abuse: Neglect
Found neglect and abuse due to failure to properly care plan for known behaviors; witnesses observed a choking incident and intervention occurred.
Abuse—Failed to properly plan care
05 Mar 2024Inspection
05 Mar 2024Inspection
Found a violation regarding medication administration when orders were not carried out as prescribed.
Licensing—Failed to provide a safe medication administration system
14 Feb 2024Abuse: Neglect
14 Feb 2024Abuse: Neglect
Investigated and found failures to provide services per the care plan and to monitor safety during transfers, resulting in neglect and abuse.
Abuse—Failed to provide service
22 Jan 2024Abuse: Neglect
22 Jan 2024Abuse: Neglect
Found that a resident's seizure medication wasn't administered as prescribed, placing the resident at risk for seizures. A $500 fine was assessed.
Abuse—Failed to administer medication as ordered
20 Dec 2023Abuse: Neglect
20 Dec 2023Abuse: Neglect
Found that a resident was at risk from inappropriate clothing or footwear and that the care plan was not followed. This resulted in neglect and abuse.
Abuse—Failed to follow care plan
15 Dec 2023Inspection
15 Dec 2023Inspection
Found deficiencies in updating the ABST to reflect residents' needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
15 Dec 2023Abuse: Neglect
15 Dec 2023Abuse: Neglect
Investigated a complaint found failures to administer prescribed opioid patch as ordered, causing repeated pain and constituting abuse and neglect.
Abuse—Failed to administer medication as ordered
13 Dec 2023Abuse: Neglect
13 Dec 2023Abuse: Neglect
Found that failure to follow the care plan led to a resident-to-resident incident causing an injury; a fine was assessed.
Abuse—Failed to follow care plan
25 Nov 2023Abuse: Neglect
25 Nov 2023Abuse: Neglect
Found that inadequate care planning for wandering behavior led to a resident entering another resident's room, upsetting them and causing an injury. A fine was assessed.
Abuse—Failed to properly plan care
24 Nov 2023Abuse: Neglect
24 Nov 2023Abuse: Neglect
Concluded that the provider failed to properly plan care, leading to a resident-to-resident altercation and a hip fracture requiring surgery, and assessed a $2,500 fine.
Abuse—Failed to properly plan care
13 Oct 2023License Condition
13 Oct 2023License Condition
Identified a deficiency for not using an ABST as required.
Regulatory Action—Failed to use an ABST
15 Sept 2023Inspection
15 Sept 2023Inspection
Investigated a verbal abuse allegation and found a violation for failing to protect a resident from verbal abuse.
Licensing—Failed to protect resident from verbal abuse
03 Aug 2023Licensure
03 Aug 2023Licensure
Found ongoing deficiencies in kitchen sanitation and repair, and missing food handler certificates for staff. The final outcome showed substantial compliance.
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
02 Aug 2023Complaint
02 Aug 2023Complaint
Found deficiencies in acuity-based staffing tool implementation, staff competency documentation for medication administration, and meaningful activities in resident plans.
Deficiency—Licensing Complaint Investigation
Deficiency—Acuity-Based Staffing Tool
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Resident Services
23 Apr 2023Abuse: Neglect
23 Apr 2023Abuse: Neglect
Investigated a neglect allegation and found the service plan was not followed, leaving the resident alone in a wheelchair and causing a fall with a fractured hip. A fine was assessed.
Abuse—Failed to follow care plan
20 Apr 2023Abuse: Neglect
20 Apr 2023Abuse: Neglect
Found that a safe medication administration system was not maintained at readmission, causing a resident to miss doses of a heart medication and a cough medication and face potential harm.
Abuse—Failed to provide a safe medication administration system
06 Apr 2023Abuse: Neglect
06 Apr 2023Abuse: Neglect
Investigated an allegation of neglect and abuse related to medication administration. Found an incorrect dosage of seizure medication was given and a safe medication administration system was not implemented, placing a resident at risk; a $250 fine was assessed.
Abuse—Failed to administer medication as ordered
11 Jan 2023Inspection
11 Jan 2023Inspection
Investigated and found a licensing violation for failing to provide meaningful activities that support residents' physical and emotional well-being.
Licensing—Failed to provide safe environment
10 Jan 2023Inspection
10 Jan 2023Inspection
Investigated the allegation found a failure to document that staff who administer medications have been observed and evaluated for safe administration.
Licensing—Failed to provide a safe medication administration system
21 Jun 2022Validation
21 Jun 2022Validation
Identified multiple deficiencies in resident services, health care, nutrition, activities, infection control, and fire safety during the re-licensing review.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Fire and Life Safety: Safety
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
21 Apr 2022Inspection
21 Apr 2022Inspection
Investigated and found that a resident was financially exploited when a debit card was taken by an unknown person and used in two locations on two days.
Licensing—Failed to protect resident from financial exploitation
06 Jan 2022Abuse: Neglect
06 Jan 2022Abuse: Neglect
Investigated found a staff member failed to check a resident during the night, causing soiled incontinence and bedding and resulting discomfort; supervision and care plan adherence were deficient.
Abuse—Failed to follow care plan
06 Jan 2022Abuse: Neglect
06 Jan 2022Abuse: Neglect
Found neglect and abuse due to failure to follow the care plan, which led to a yeast infection; a fine was assessed.
Abuse—Failed to follow care plan
31 Dec 2021Abuse: Neglect
31 Dec 2021Abuse: Neglect
Investigated a fall resulting in a fractured pelvis after staff did not intervene when the resident's condition changed; findings identified neglect and abuse and a fine was assessed.
Abuse—Failed to intervene when resident's condition changed
23 Jul 2021Abuse: Neglect
23 Jul 2021Abuse: Neglect
Investigated and found a failure to provide a safe environment, leaving a resident at risk of serious harm; a $250 fine was assessed.
Abuse—Failed to provide safe environment
30 May 2021Inspection
30 May 2021Inspection
Investigated and found that a staff member verbally abused a resident and the licensee failed to protect the resident from verbal abuse.
Licensing—Failed to protect resident from verbal abuse
09 Jan 2020Abuse: Neglect
09 Jan 2020Abuse: Neglect
Investigated a neglect allegation and found the medication room was not locked, allowing a resident to access another's medication and experience temporary harm; a fine was assessed.
Abuse—Failed to provide safe environment
21 Jun 2019Abuse: Neglect
21 Jun 2019Abuse: Neglect
Investigated and found neglect resulting in physical harm to a resident.
Abuse—Failed to provide safe environment
13 Sept 2018Abuse: Verbal/Mental abuse
13 Sept 2018Abuse: Verbal/Mental abuse
Found that staff emotionally abused residents by posting demeaning images, which resulted in loss of dignity.
Abuse—Failed to protect resident from mental or emotional abuse
15 Dec 2015Abuse: Neglect
15 Dec 2015Abuse: Neglect
Investigated a neglect allegation involving delayed medical treatment and found deficiencies in timely assessment and intervention.
Abuse—Failed to assure timely medical treatment
02 Jan 2015Abuse: Neglect
02 Jan 2015Abuse: Neglect
Investigated an allegation of abuse and found that resident rights were not protected from inappropriate actions.
Abuse—Failed to assure resident rights
27 Dec 2013Abuse: Verbal/Mental abuse
27 Dec 2013Abuse: Verbal/Mental abuse
Investigated the allegation of verbal abuse and found a failure to protect a resident from inappropriate verbal comments.
Abuse—Failed to protect resident from verbal abuse
01 Jun 2013Abuse: Physical Abuse
01 Jun 2013Abuse: Physical Abuse
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
19 Mar 2013Inspection
19 Mar 2013Inspection
Investigated the allegation and found a failure to follow the Care Plan for RV2.
Licensing—Failed to follow care plan
19 Mar 2013Abuse: Neglect
19 Mar 2013Abuse: Neglect
Found a failure to assess and intervene to keep residents safe, with a substantiated abuse/neglect finding and a $300 fine assessed.
Abuse—Failed to intervene when resident's condition changed
19 Mar 2013Inspection
19 Mar 2013Inspection
Found inadequate screening or assessment that led to inappropriate care for RV1 & RV2.
Licensing—Failed to perform adequate screening or assessment
12 Nov 2011Abuse: Neglect
12 Nov 2011Abuse: Neglect
Found a deficiency in maintaining a safe environment.
Abuse—Failed to address resident's behavior
16 Oct 2011Abuse: Neglect
16 Oct 2011Abuse: Neglect
Investigated the allegation of neglect and found a failure to provide a safe environment, with a $2,500 fine assessed.
Abuse—Failed to provide safe environment
05 Mar 2010Inspection
05 Mar 2010Inspection
Found a failure to maintain a safe medication system.
Licensing—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Emerson House Portland. The information above has not been verified or approved by the owner or operator. For exact information, please contact Emerson House Portland directly. There is no cost for this service. We are compensated by the community you select.
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