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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.51·(76)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.6
Meals
4.6
Amenities
4.6
Value
1.8
Pros
Compassionate, attentive caregiving staff
Experienced, long-tenured leadership and staff continuity
Engaging, varied activity program with regular outings
High-quality, flavorful dining and meal service
Specialized dementia/memory-care programming
Frequent communication and proactive updates to families
Personalized care plans and extensive one-on-one attention
Secure environment with controlled entry and perimeter gating
Bright, renovated interior common areas and hotel-like decor
On-site amenities including salon services and live music
Pleasant outdoor spaces, courtyards, and garden areas
Smooth admission and transition support
Cons
Inconsistent staffing levels causing care delays
Variability in cleanliness and sanitation across units
Gaps in supervision and safety oversight
High and increasing fees with limited pricing transparency
Restrictive or inconsistently applied visitation policies
Inconsistent personal-care and dressing accuracy
Maintenance and equipment upkeep inconsistencies
Administrative responsiveness and tone variability
Exterior landscaping and grounds maintenance variability
Small private rooms and shared-bathroom layouts in some units
Summary of reviews
Brookdale Roseburg elicits strongly mixed impressions. Many families praise the facility for compassionate, attentive caregiving and experienced, long-tenured staff and leadership. Reviewers commonly highlight a robust memory-care focus, personalized care plans, frequent nurse and director communication, and staff continuity that supports familiarity with resident preferences. The caring culture is reflected in many accounts of one-on-one attention, proactive coordination of appointments, and thoughtful end-of-life and emotional-support practices.
The activity program is a consistent strength: reviewers describe a wide variety of daily offerings, frequent outings (wildlife safari, museum visits, holiday tours), live music, games, and social events that promote engagement and mobility. Dining also receives favorable comments for quality and variety, including accommodation of special diets. Interior spaces are often described as bright, newly renovated, and hotel-like, with appealing touches such as aquariums, large common rooms, and interconnected courtyards. On-site amenities like salon services, manicures, and scheduled entertainment contribute to a home-like environment.
At the same time, a pattern of operational weaknesses appears in several areas. Staffing variability and periodic shortages are linked to delays in assistance, inconsistent supervision, and concerns about response times after clinical events. Cleanliness and sanitation are inconsistent across units; while many areas are described as immaculately kept, other accounts note odor concerns and bathroom sanitation issues. Related to supervision, reviewers raise concerns about occasional lapses in safety oversight and access control. Maintenance issues—ranging from equipment or bed usability to exterior landscaping—are also described inconsistently.
Financial and administrative patterns deserve attention. Multiple families describe frequent rate increases and unclear supplemental charges, creating concerns about pricing transparency. Administrative responsiveness is often praised but not uniform: some reviewers commend proactive director communication and rapid issue resolution, while others report a less personable leadership tone and rigid or restrictive visitation practices (including appointment-only windows and limitations around family access). Personal-care operational gaps are also noted, including clothing-management errors and inconsistent attention to dressing and footwear.
For prospective residents and families: Brookdale Roseburg offers clear strengths in social programming, dining, memory-care orientation, and many examples of compassionate staff and strong internal continuity. However, it is important to clarify current staffing levels, sanitation and maintenance protocols, visitation policies, and contract fee schedules during any tour or intake conversation. Asking for recent staffing rosters, examples of safety and incident-response procedures, and a written fee schedule can help families weigh the facility's strong programming and culture against the operational inconsistencies noted by reviewers.
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Location
Brookdale Roseburg is located at 3400 NW Edenbower Blvd, Roseburg, OR, 97470.
About Brookdale Roseburg
Brookdale Roseburg sits in a quiet part of Roseburg, Oregon, and offers a single-story building with memory care for seniors, where the Clare Bridge memory care program promises at least six meaningful activities each day and trained staff support folks with memory loss, Alzheimer's, or dementia, making sure safety and support stay front and center. The facility holds 60 memory care beds, with all rooms being studio-sized at 360 square feet, and there's always a caring team around 24/7 to help with things like reminders, walking support, bathing, dressing, medication, and dining-including help for special diets-so folks get what they need without feeling rushed. Meals come from a chef and are served in small, homestyle dining rooms, with options that work for people dealing with dementia, and staff greet residents every day, bringing in a cheerful feeling and trying to make it homelike. Daily activities stay lively with clubs, special events, social gatherings like ice cream socials, devotional times, and creative workshops, giving folks a chance to use their skills and stay as independent as possible. Housekeeping, laundry, and linen services come with the place, while health and safety features include an emergency call system and a peaceful setting with both indoor and outdoor living spaces. Pets are allowed, and the team always respects each person's independence and personal choices. There's a strong focus on supporting skills people already have, with one-on-one help available for anyone in memory care, and the team always looks out for ways to help people age well. Residents can expect personalized care plans, ongoing wellness programs, and opportunities for both social and cultural enrichment, including everything from at-home care services to skilled nursing and continuing care if needed. The community has received recognition from U.S. News And World Report for its memory care, which speaks to a steady quality over time rather than any fancy promises, and the Brookdale Blogs online help families stay informed. Overall, Brookdale Roseburg works to create a safe, caring setting where each resident is treated with dignity, and where each day brings something meaningful to do in a calm and steady environment.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Roseburg offers competitive pricing, with rates starting at a cost of $5,779 per month.
Brookdale Roseburg offers independent living, assisted living, and memory care.
There are 19 photos of Brookdale Roseburg on Mirador.
Yes, Brookdale Roseburg allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3400 NW Edenbower Blvd, Roseburg, OR 97470.
No, Brookdale Roseburg does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated the allegation of failure to cooperate with an investigation and found a violation of the Oregon Administrative Rule.
Licensing—Failed to cooperate with an investigation
19 May 2025Kitchen
19 May 2025Kitchen
Found deficiencies in kitchen sanitation and administration compliance, including poor food handling, storage, and temperatures, and failure to follow licensing rules.
Investigated staffing requirements and updates to the acuity-based staffing tool; identified deficiencies.
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - Updates & Plan
21 Dec 2024Inspection
21 Dec 2024Inspection
Investigated staffing levels and identified inconsistencies with the Acuity-Based Staffing Tool, resulting in a violation of Oregon Administrative Rules.
Licensing—Failed to staff as indicated by ABST
10 Nov 2024Inspection
10 Nov 2024Inspection
Found staffing did not meet ABST-indicated levels and showed inconsistencies between the schedule and ABST data, risking resident needs.
Licensing—Failed to staff as indicated by ABST
02 Nov 2024Inspection
02 Nov 2024Inspection
Identified staffing violations due to inconsistent ABST data and scheduling, indicating insufficient staffing to meet residents' needs.
Licensing—Failed to staff as indicated by ABST
24 Jun 2024Validation
24 Jun 2024Validation
Concluded substantial compliance with applicable rules, with a privacy concern identified regarding no lock on the apartment side of the door to shared bathrooms.
Deficiency—Comment
Deficiency—Individual Privacy: Own Unit
06 Jun 2024Licensure
06 Jun 2024Licensure
Determined substantial compliance with meal service requirements and food sanitation rules.
Deficiency—Comment
04 Apr 2023Licensure
04 Apr 2023Licensure
Found multiple sanitation and food-handling deficiencies in kitchen and units, including unclean surfaces, leaks, unlabeled foods, and missing/expired food handler certificates; follow-up determined substantial compliance with applicable rules.
Found failure to fully implement an Acuity Based Staffing Tool in accordance with OAR 411-054-0036(1). The issue concerns staffing requirement compliance.
Licensing—Failed to provide safe environment
27 Jun 2021Abuse: Neglect
27 Jun 2021Abuse: Neglect
Investigated a complaint and found neglect and abuse for failing to follow a resident’s care plan, resulting in a hip fracture; a $1500 fine was assessed.
Abuse—Failed to follow care plan
29 May 2020Abuse: Neglect
29 May 2020Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to provide a safe medication administration system, resulting in two medication errors with risk of harm; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
09 Sept 2019Abuse: Neglect
09 Sept 2019Abuse: Neglect
Identified neglect of a resident due to failure to provide basic services. A resident was slapped, and a fine was assessed.
Abuse—Failed to follow care plan
09 Aug 2019Abuse: Neglect
09 Aug 2019Abuse: Neglect
Investigated a neglect allegation and found failure to provide basic care, resulting in a resident fall and injury.
Abuse—Failed to follow care plan
06 Jun 2019Abuse: Neglect
06 Jun 2019Abuse: Neglect
Investigated a neglect allegation and concluded neglect occurred, creating a risk of serious harm. A civil penalty was assessed.
Abuse—Failed to follow care plan
21 Apr 2019Abuse: Neglect
21 Apr 2019Abuse: Neglect
Investigated an allegation of neglect and found that failing to follow the temporary care plan led to a resident altercation.
Abuse—Failed to provide safe environment
11 Apr 2019Inspection
11 Apr 2019Inspection
Investigated a complaint alleging inadequate housekeeping. Found that interior and exterior materials and surfaces were not kept clean or in good repair, including bathrooms, carpet, and rooms.
Licensing—Failed to provide appropriate housekeeping services
11 Apr 2019Inspection
11 Apr 2019Inspection
Investigated the allegation that a safe medication administration system wasn't provided and found a deficiency in keeping medication secure between setup and administration.
Licensing—Failed to provide a safe medication administration system
05 Apr 2019Abuse: Neglect
05 Apr 2019Abuse: Neglect
Found neglect for not following the service plan, resulting in one person striking another.
Abuse—Failed to follow care plan
29 Mar 2019Inspection
29 Mar 2019Inspection
Investigated a complaint alleging failure to report suspected abuse; identified failure to report and a $750 fine assessed.
Licensing—Failed to report potential or suspected abuse
29 Mar 2019Abuse: Neglect
29 Mar 2019Abuse: Neglect
Found neglect in maintaining a safe medication system, resulting in an adult at risk not receiving prescribed antipsychotic medication and creating potential harm.
Abuse—Failed to provide a safe medication administration system
04 Mar 2019Abuse: Neglect
04 Mar 2019Abuse: Neglect
Found neglect by failing to follow the care plan, resulting in a resident's arm pinned to a chair arm rest and being struck in the mouth.
Abuse—Failed to provide safe environment
02 Feb 2019Abuse: Neglect
02 Feb 2019Abuse: Neglect
Found neglect by failing to follow the care plan, resulting in harm to a resident; assessed a $375 fine.
Abuse—Failed to provide safe environment
02 Feb 2019Abuse: Neglect
02 Feb 2019Abuse: Neglect
Found substantiated neglect for failing to follow the care plan, which resulted in a resident hitting another resident. A $375 fine was assessed.
Abuse—Failed to provide safe environment
28 Nov 2018Abuse: Neglect
28 Nov 2018Abuse: Neglect
Found neglect of a resident due to not providing appropriate care, resulting in exit seeking and eloping and risk of serious harm. A $375 fine was assessed.
Abuse—Failed to properly plan care
14 Sept 2018Abuse: Neglect
14 Sept 2018Abuse: Neglect
Identified neglect for failing to provide timely medical treatment and basic care, resulting in harm or discomfort; a $1,500 fine was assessed.
Abuse—Failed to assure timely medical treatment
28 Mar 2018Inspection
28 Mar 2018Inspection
Found that the care plan was not followed, and a $375 fine was assessed.
Licensing—Failed to follow care plan
14 Mar 2018Inspection
14 Mar 2018Inspection
Found deficiencies in care planning and in providing a safe environment.
Licensing—Failed to provide safe environment
08 May 2017Abuse: Neglect
08 May 2017Abuse: Neglect
Investigated an allegation that the care plan was not followed and found a failure to protect from harm.
Abuse—Failed to follow care plan
06 May 2017Abuse: Neglect
06 May 2017Abuse: Neglect
Found a violation for failing to protect residents from rough treatment and assessed a $250 fine.
Abuse—Failed to provide safe environment
29 Apr 2017Inspection
29 Apr 2017Inspection
Investigated and found that residents were not protected from harm.
Licensing—Failed to provide safe environment
16 Apr 2017Abuse: Neglect
16 Apr 2017Abuse: Neglect
Found residents were not protected from harm.
Abuse—Failed to follow care plan
31 Mar 2017Inspection
31 Mar 2017Inspection
Found a safety violation for failing to protect residents from harm.
Licensing—Failed to provide safe environment
15 Feb 2017Abuse: Neglect
15 Feb 2017Abuse: Neglect
Found that the care plan was not followed. A $300 fine was assessed.
Abuse—Failed to follow care plan
04 Feb 2017Abuse: Neglect
04 Feb 2017Abuse: Neglect
Found a violation for failing to provide a safe environment and assessed a $200 fine.
Abuse—Failed to provide safe environment
11 Dec 2016Abuse: Neglect
11 Dec 2016Abuse: Neglect
Investigated the allegation and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
03 Dec 2016Inspection
03 Dec 2016Inspection
Found a failure to provide a secure environment.
Licensing—Failed to provide safe environment
13 Sept 2016Inspection
13 Sept 2016Inspection
Found failure to provide a secure environment.
Licensing—Failed to provide safe environment
17 Aug 2016Abuse: Neglect
17 Aug 2016Abuse: Neglect
Found a deficiency in providing a secure environment.
Abuse—Failed to provide safe environment
25 Jun 2016Abuse: Neglect
25 Jun 2016Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to follow the care plan, resulting in a substantiated finding and a $350 fine.
Abuse—Failed to properly plan care
08 Jun 2016Abuse: Physical Abuse
08 Jun 2016Abuse: Physical Abuse
Investigated the complaint and found a resident was not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
08 Nov 2015Abuse: Neglect
08 Nov 2015Abuse: Neglect
Determined that a failure to follow the care plan related to falls occurred, and a fine was assessed.
Abuse—Failed to adequately care plan related to falls
28 Oct 2015Inspection
28 Oct 2015Inspection
Identified insufficient staffing to meet residents' needs under the staffing rule.
Licensing—Failed to provide appropriate staffing
28 Oct 2015Inspection
28 Oct 2015Inspection
Investigated and found that staff failed to document how it was determined that an injury of unknown origin was not the result of abuse.
Licensing—Failed to investigate injury of unknown origin to rule out abuse
07 Dec 2014Abuse: Neglect
07 Dec 2014Abuse: Neglect
Investigated an allegation of neglect; found the care plan wasn't updated to protect a resident after their condition changed, and a fine was assessed.
Abuse—Failed to intervene when resident's condition changed
07 Jan 2014Abuse: Neglect
07 Jan 2014Abuse: Neglect
Investigated allegation of neglect and found failure to follow the care plan.
Abuse—Failed to follow care plan
10 Dec 2013Abuse: Neglect
10 Dec 2013Abuse: Neglect
Investigated the allegation of failing to provide a safe environment and found a failure to protect residents from physical harm.
Abuse—Failed to provide safe environment
04 Nov 2013Abuse: Neglect
04 Nov 2013Abuse: Neglect
Investigated an allegation that care planning was not performed properly and found care planning inadequate.
Abuse—Failed to properly plan care
05 Sept 2013Abuse: Physical Abuse
05 Sept 2013Abuse: Physical Abuse
Found a failure to protect a resident from rough treatment.
Abuse—Failed to protect resident from rough treatment
30 Mar 2013Inspection
30 Mar 2013Inspection
Investigated and found a failure to provide a secure environment. The finding supported a licensing violation.
Licensing—Failed to provide safe environment
22 Nov 2012Abuse: Neglect
22 Nov 2012Abuse: Neglect
Found a failure to provide a safe environment for residents.
Abuse—Failed to follow care plan
06 Nov 2012Inspection
06 Nov 2012Inspection
Found a failure to follow the care plan that carried potential for moderate harm.
Licensing—Failed to follow care plan
16 Oct 2012Inspection
16 Oct 2012Inspection
Found failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
28 Jun 2012Inspection
28 Jun 2012Inspection
Found that routine medication was not administered as ordered.
Licensing—Failed to administer medication as ordered
24 Apr 2012Abuse: Neglect
24 Apr 2012Abuse: Neglect
Investigated the allegation of neglect and determined a failure to intervene when a resident's condition changed, leading to deficiencies and a $300 fine.
Abuse—Failed to intervene when resident's condition changed
17 Mar 2012Abuse: Neglect
17 Mar 2012Abuse: Neglect
Investigated an abuse/neglect allegation and found that residents were not protected from harm.
Abuse—Failed to follow care plan
29 Feb 2012Inspection
29 Feb 2012Inspection
Found a licensing violation for failing to protect residents from harm.
Licensing—Failed to follow care plan
29 Feb 2012Inspection
29 Feb 2012Inspection
Concluded that a care plan was not followed, risking harm to a resident.
Licensing—Failed to follow care plan
04 Feb 2012Inspection
04 Feb 2012Inspection
Investigated the medication administration allegation and found medications were not provided as prescribed.
Licensing—Failed to administer medication as ordered
11 Nov 2011Inspection
11 Nov 2011Inspection
Found that resident rights were not treated with dignity.
Licensing—Failed to assure resident rights
28 Oct 2011Inspection
28 Oct 2011Inspection
Found the medication administration system was not adequately maintained, creating a potential for harm.
Licensing—Failed to provide a safe medication administration system
07 Feb 2011Abuse: Neglect
07 Feb 2011Abuse: Neglect
Investigated the neglect allegation and found a safe environment was not provided.
Abuse—Failed to provide safe environment
06 Oct 2010Inspection
06 Oct 2010Inspection
Investigated the allegation that records were not accessible; found that resident funds were not adequately protected from misappropriation.
Licensing—Failed to make facility or resident records accessible
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Mirador Living is not affiliated with the owner or operator(s) of Brookdale Roseburg. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Roseburg directly. There is no cost for this service. We are compensated by the community you select.
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