Overall sentiment in the reviews is strongly positive. Multiple reviewers highlight clean, well-maintained surroundings and a high degree of attention to detail: rooms are described as spotless (including floors), and staff permit and encourage personalization of rooms with photos and preferred lighting. The home is repeatedly characterized as comfortable and comforting, and many reviewers explicitly state they would recommend Felicity Haven to other families or have already done so.
Care quality and staff behavior are consistent strengths across the reviews. Caregivers are repeatedly described as compassionate, efficient, personable, and responsive. Communication is frequently praised — reviewers note quick replies to texts and good regular communication with families — and the owner is singled out multiple times as being caring and often acting as the primary caregiver. Several reviews link the quality of care to measurable outcomes, such as improved resident well-being, proper nutrition, and general comfort. The presence of Filipino-language support was noted, which can be important for language-concordant care for some residents.
Dining and nutrition receive particularly strong positive mentions. Meals are described as healthy, made fresh daily, and tailored to individual preferences. Specific examples include serving a resident’s favorite dessert on the first day and accommodating favorite foods — reviewers call the food “fantastic” and emphasize that meals contribute to improved nutrition. Value for money in dining and overall care is commonly reported as good; multiple reviewers characterize the cost as reasonable or inexpensive relative to alternatives, although a small number describe it as expensive but still worth it.
Facilities and logistics are also favorably reviewed. Large rooms, an easy move-in process, and a tidy home environment are repeatedly mentioned. The environment appears conducive to a homelike setting rather than an institutional one. Exercise classes were mentioned by at least one reviewer, indicating some structured activity offerings, and many reviewers appreciated the personal attention they felt residents received.
Notable and recurring concerns are limited but important. Several reviewers said the home lacks activities, and this gap was explicitly stated as a negative by more than one person. A more substantial limitation cited in the reviews is that Felicity Haven may not be equipped to handle higher-level or full-care medical needs: at least one reviewer reported having to move a resident to a full-care facility because staff were not qualified for the required level of care. This indicates that while the home excels at personal, day-to-day care and a homelike environment, it may not provide the staffing qualifications or clinical resources necessary for more advanced medical or nursing needs.
Cost perceptions are mixed: most reviewers describe the home as good value or inexpensive compared with alternatives, but a minority call it expensive while still saying it is worth the price. Families evaluating the facility should weigh reported value against their specific budget and care-level needs.
In summary, Felicity Haven Adult Foster Home is portrayed in reviews as a clean, well-run, person-centered small home with compassionate and communicative caregivers, high-quality and personalized meals, and an owner who is personally involved in care. It receives frequent recommendations from families and referral sources. The principal areas to investigate further during a tour or inquiry are activity programming (given reports of limited activities) and clinical/staffing capacity for higher or rapidly escalating medical needs, since at least one family needed to transition to a full-care setting when their loved one’s needs surpassed the home’s scope. For families seeking a homelike environment with attentive staff and strong nutrition and hospitality, reviewers consistently report positive experiences; families needing higher-level medical or nursing care should verify the facility’s capabilities before moving in.
