Premier Care Homes, LLC

    1548 Hallet Ct NW, Salem, OR, 97304
    4.2 · 9 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Safe, clean care; limited activities

    I moved my parent into this small, lovely memory-care home close to my house and overall I'm pleased - it's well-run, spotless, quiet and secure, with professional, warm 24/7 staff and good home-cooked food. Janelle and Margie were exceptional caregivers, staff were mostly attentive and accommodating (they encouraged visits and allowed personal items), and the backyard is lovely. Biggest drawbacks: activities were very limited, staff quality was uneven at times, some meals inconsistent, a promised ramp wasn't installed, and it's pricey. I'd recommend it for safety, nursing care and recovery, but not if your loved one needs lots of activity or a perfect match for their personality.

    Pricing

    Schedule a Tour

    Amenities

    4.22 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      3.7
    • Value

      2.0

    Pros

    • beautiful, homelike house
    • very clean / spotless home
    • empathetic, warm staff
    • professional, capable staff
    • 24/7 on-duty staff
    • attentive nursing care
    • specific praise for nurses Janelle and Margie
    • successful recovery support (hip fracture healing)
    • accommodating staff who encourage visits
    • allowance for personal items
    • nice backyard with trees, flowers, and berries
    • home-cooked and good food reported
    • quiet, mellow, and caring atmosphere
    • memory care available
    • close to home / convenient location
    • small, adequate apartments
    • well-run and recommended by some reviewers
    • helpful and knowledgeable caregivers
    • consideration of residents' limitations and security

    Cons

    • limited or almost no activities
    • activities further reduced due to COVID restrictions
    • inconsistent staff quality (some lazy, some attentive)
    • inconsistent meal quality (some meals like fast food)
    • promised ramp/ accessibility modification not installed
    • expensive
    • favorable caregiver was fired / staff turnover concerns
    • management communication issues (owners not talking to family)
    • some family members unhappy with the community
    • room shown did not feel right to some families
    • residents with advanced dementia present; may be unsuitable for some
    • family-heavy decision making (lack of resident-centered choices)

    Summary review

    Overall sentiment across the reviews is mixed-to-positive with a strong emphasis on the facility’s homelike environment, cleanliness, and attentive clinical care. Multiple reviewers highlight that the house is beautiful and spotless, with a peaceful, mellow atmosphere and a pleasant backyard with trees, flowers, and berries. Several comments praise the professionalism and warmth of the staff, noting 24/7 coverage, attentive nursing, and specific commendations for staff members (notably Janelle and Margie). There are reports of successful clinical outcomes such as healing after a hip fracture, which supports the view that clinical care can be excellent. The facility is described by some as well-run, capable, and recommended, offering memory care and small, adequate apartments close to home.

    Care quality and staff interactions are recurring strengths but also a source of variability. Many reviewers describe staff as empathetic, helpful, and knowledgeable, and they value the facility’s willingness to accommodate visitors and personal items. At the same time, a few reviewers note inconsistent staff performance—characterizing some caregivers as lazy while others are highly attentive—which suggests variability that may depend on individual caregivers or shifts. There are also concerns about staff turnover or management decisions, including a mention that a preferred caregiver was fired, which contributed to dissatisfaction for at least one family.

    Facilities and amenities are generally viewed positively for being homelike and clean. Outdoor space and a quiet atmosphere receive particular praise. However, there are practical concerns: a promised accessibility ramp was not installed for one resident, and some families felt that the room they were shown "did not feel right." The apartments are small but described as adequate by several reviewers. Cost is flagged as high by at least one reviewer, suggesting that perceived value may vary depending on expectations and personal finances.

    Dining and activities show mixed feedback. Home-cooked meals and good food are appreciated by multiple reviewers, yet there are reports of inconsistent meal quality with some meals resembling fast food. Activities are a notable recurring weakness: many reviewers state there are limited or almost no activities, and some explicitly attribute reduced programming to COVID-19 restrictions. Multiple families asked for more activities, indicating that social and recreational programming is an area for improvement.

    Management and communication present a notable pattern of concern for some families. One reviewer reported that the owners stopped talking to the family during the last week of their involvement, which they called out as problematic. Other reviews mention family-led decision making in ways that made some relatives uneasy, implying occasional misalignment between family expectations and facility practices. A few reviewers stated they were "not happy with the community" or felt their loved one would not be happy there, particularly when residents have more advanced dementia, suggesting the facility may be better suited for some levels of need than others.

    In summary, Premier Care Homes, LLC appears to provide a warm, clean, and homelike environment with several strong caregivers and good clinical outcomes in many cases. The facility is praised for its caring staff, 24/7 coverage, and pleasant grounds. However, consistent concerns include limited activities (exacerbated by COVID restrictions), inconsistent staff performance and turnover, occasional management or communication problems, variable meal quality, and unmet promises around accessibility modifications. Prospective families should weigh the facility’s strengths in individualized clinical care and atmosphere against these operational and programming limitations, and should clarify expectations about activities, staff consistency, accessibility accommodations, and management communication before deciding.

    Location

    Map showing location of Premier Care Homes, LLC

    About Premier Care Homes, LLC

    Premier Care Homes, LLC offers several care options for seniors in Salem, Oregon, operating a handful of family care homes and adult foster homes in neighborhoods like North Lancaster, Northgate, Sunnyslope, and West Salem. The community serves older adults who need different kinds of support, including assisted living, memory care for dementia, hospice, respite care for short-term stays, and general residential care. Some homes, such as Hallet House, Trapper House, and Windsor House, are part of the group. They also have a location at 2336 Baxter Road SE in Salem. The homes are in areas with mostly middle-income families, with neighborhoods seeing average household incomes from about $41,000 up to $60,000.

    Residents receive help with daily tasks like bathing, dressing, meal preparation, and keeping the apartment tidy, and the staff includes nurses, caregivers, and sometimes physical and dental care support. The facility has wheelchair-accessible areas, bathrooms with safety fixtures, and apartments that have multiple bathrooms. There's Wi-Fi, cable TV, and high-quality dining spaces. The homes let residents take part in social activities such as arts and crafts, games, education programs, and trips outside the home. Some places have dedicated game rooms, craft rooms, and pleasant outdoor spaces. Residents who need memory care stay in secure environments designed to limit confusion or wandering, and stay as independent as they can for as long as possible.

    The team at Premier Care Homes focuses on giving consistent care and gentle redirection for those with cognitive decline, and they support families with outreach and education, and help caregivers find the right options for loved ones. The homes run with owner-managers providing oversight, and reviews have rated them highly. Staff are available to talk during business hours about services and pricing. The area served is pretty dense, with tens of thousands of people living nearby, making it a central choice for families living in and around Salem, Oregon.

    People often ask...

    Nearby Communities

    • Exterior view of a modern multi-story residential building with balconies, large windows, and a mix of white, black, and brick facade under a clear blue sky.
      $6,589 – $8,565+4.9 (35)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Merrill Gardens at Hillsboro

      146 NE 4th Ave, Hillsboro, OR, 97124
    • Aerial view of a cityscape at sunset featuring a large multi-story residential building next to a historic church with a red-tiled roof and a distinctive dome. The scene includes surrounding streets, parked cars, trees, and a body of water in the background under a partly cloudy sky.
      $3,195+4.9 (33)
      1 Bedroom
      independent, assisted living, memory care

      Merrill Gardens at Wright Park

      5 S G St, Tacoma, WA, 98405
    • Architectural rendering of a multi-story senior living facility building with multiple windows, landscaped greenery, and sidewalks surrounding the structure.
      $4,200+4.4 (65)
      1 Bedroom
      continuing care retirement community

      Merrill Gardens at Auburn

      18 1st St SE, Auburn, WA, 98002
    • Photo of Aegis Living Marymoor
      $4,140 – $5,400+4.8 (37)
      Studio • 1 Bedroom
      assisted living, memory care

      Aegis Living Marymoor

      4585 West Lake Sammamish Pkwy NE, Redmond, WA, 98052
    • Entrance driveway to a senior living facility with a covered drop-off area, surrounded by trees, shrubs, and landscaped flower beds under a clear blue sky.
      $2,800 – $5,000+4.4 (174)
      Semi-private • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Truewood By Merrill, Boise

      2600 North Milwaukee Street, Boise, ID, 83704
    • Exterior view of Oakmont of Westpark senior living facility at dusk, showing a two-story building with illuminated windows, stone and stucco facade, landscaped greenery, and a covered entrance with a clearance sign.
      $3,595 – $4,995+4.3 (86)
      Studio • Semi-private
      independent, assisted living, memory care

      Oakmont of Westpark

      2400 Pleasant Grove Blvd, Roseville, CA, 95747

    Assisted Living in Nearby Cities

    1. 76 facilities$7,006/mo
    2. 100 facilities$6,802/mo
    3. 81 facilities$6,874/mo
    4. 113 facilities$6,893/mo
    5. 71 facilities$7,006/mo
    6. 33 facilities$6,893/mo
    7. 9 facilities$6,436/mo
    8. 46 facilities$6,707/mo
    9. 9 facilities$6,436/mo
    10. 12 facilities$6,784/mo
    11. 18 facilities$6,477/mo
    12. 3 facilities$4,598/mo
    © 2025 Mirador Living