River Park Senior Living

    1350 W Main St, Sheridan, OR 97378
    • Assisted Living

    Seamless move, caring staff, supportive

    I moved my mother into River Park (Mosaic) and have been very pleased. The staff are professional, caring and hardworking - they made the move seamless, loaned needed equipment, and genuinely improved her mood and well-being; the community is clean, friendly, offers great food, roomy apartments, and excellent support for Sheridan-area seniors. I trust the team and would recommend this community for those needing assisted living.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    3.37·(19)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      3.5
    • Meals

      2.3
    • Amenities

      3.4
    • Value

      3.4

    Pros

    • Compassionate and attentive caregiving staff
    • Helpful and responsive support team
    • Clean, well-maintained private apartments
    • Spacious units accommodating large furniture
    • Smooth and efficient move-in and transition processes
    • Individualized, reassuring resident care
    • Positive impact on residents' emotional well-being
    • Welcoming community atmosphere
    • Friendly resident interactions
    • Executive leadership and administrative support
    • Staff who go above-and-beyond for residents
    • Noted high-quality meal offerings

    Cons

    • Chronic understaffing and low staff-to-resident ratios
    • Delayed staff response times and limited on-site coverage
    • Inconsistent clinical leadership and staff training
    • Poor family communication and updates
    • Variable meal quality and kitchen management
    • Limited or inconsistent activity programming
    • Deferred maintenance and electrical safety concerns
    • Pest-control and fixture sanitation gaps
    • Inadequate allergen and food-safety controls
    • Recent ownership and management transitions with inconsistent operational outcomes
    • Gaps in incident response and external-oversight processes

    Summary of reviews

    The reviews present a mixed picture of River Park Senior Living. Many families and residents praise the day-to-day caregiving: staff are frequently described as compassionate, helpful, and willing to go beyond basic duties to support residents, and several accounts highlight positive effects on emotional well-being after placement. Private apartments are often characterized as clean and spacious, the move-in and transition processes can be smooth, and some families report strong executive- and administrative-level support.

    At the same time, recurring operational weaknesses emerge. Understaffing and high workload are consistent themes, with consequences that include delayed responses to call needs, limited front-desk or 24-hour coverage, and a sense that staff are overextended. Related concerns include uneven clinical oversight and training, which some families perceive as leading to inconsistent care decisions or inexperienced supervisory staff.

    Dining and activity offerings appear inconsistent across accounts. Several families compliment the food and certain meal experiences, while others describe poor meal quality and kitchen-management problems. Activity programming is likewise variable: some residents experience a welcoming, engaged community, whereas others report a lack of structured activities and limited engagement options.

    Facility operations show both strengths and gaps. Private units and common areas receive positive comments for cleanliness and livability, but there are also noted maintenance and safety issues, including electrical and fixture concerns and pest-control gaps. A number of comments raise specific allergen and food-safety risks that suggest the need for clearer protocols in communal areas and during meal service.

    Management and organizational stability are important patterns to watch. Reviews reference recent ownership and leadership changes that appear to have produced inconsistent outcomes—some families describe noticeable improvements, while others cite worsening management, communication breakdowns, and even incidents that required external attention. These mixed signals point to variability in how policies are enforced and incidents are handled.

    For prospective residents and families, the facility's clear strengths lie in the dedication of many front-line caregivers and the quality of individual apartments and transitions. However, the operational weaknesses—particularly staffing levels, communication practices, dining consistency, maintenance, and incident-response systems—are meaningful considerations. Families who value strong, consistent communication and robust activity programming should ask specific, current questions about staffing ratios, front-desk coverage, clinical oversight, meal plans, pest-control measures, and how recent management changes have been implemented and audited.

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    Location

    Map showing location of River Park Senior Living

    River Park Senior Living is located at 1350 W Main St, Sheridan, OR, 97378.

    About River Park Senior Living

    River Park Senior Living offers assisted living in a unique, home-like environment with a focus on providing both independence and quality care for its residents. The community is dedicated to being resident-centered, making the well-being and satisfaction of its residents and their families a top priority. At River Park, the atmosphere is designed to feel welcoming and familiar, blending the comforts of home with attentive support. Residents find reassurance in knowing that personal assistance is available when needed, all while maintaining the freedom and autonomy that is so important to a fulfilling lifestyle.

    Assisted living at River Park includes support with activities of daily living and medication management, allowing seniors to enjoy a safe and supportive environment without sacrificing their independence. The staff at River Park strive to make a positive difference with each interaction, guided by values of kindness, compassion, and community togetherness. The team is committed to continuous improvement and aspires to live by principles such as the Optimist Creed, infusing optimism and positivity into the daily experience of residents.

    Respite care services are also offered at River Park Senior Living, providing a reliable solution for primary caregivers who need to take a break, attend to personal matters, or simply rest, knowing their loved one is in caring hands. The respite care program is available for stays of a week or longer and includes all the comforts and services available to full-time residents, ensuring safety, engagement, and compassionate attention throughout the stay. Should hospice services become necessary, River Park’s nursing team and caregivers work closely with hospice providers to ensure that comfort, dignity, and quality of life remain the central focus during this sensitive period.

    The community at River Park is an extension of the local towns it serves, aiming to foster a sense of togetherness and belonging. Pets are welcome, recognizing the important role that animal companions play in the lives of many seniors. The environment encourages connection and companionship among residents. River Park’s location in Sheridan offers convenient access to a variety of attractions and scenic destinations, including the Oregon Coast, downtown Portland, the State Capitol, and the heart of Oregon Wine Country, allowing residents and families to enjoy the rich cultural and natural beauty of the area.

    Every detail at River Park is designed to provide value and a boutique-style experience for seniors. The staff, including team members such as Lela Waggoner and Rojelio Garcia, are dedicated to making the transition to senior living as smooth as possible, supporting both individuals and couples in their journey. Whether someone is seeking long-term assisted living or a temporary respite stay, River Park Senior Living stands out as a compassionate, vibrant, and supportive community where kindness matters most.

    People often ask...

    River Park Senior Living offers competitive pricing, with rates starting at a cost of $5,138 per month.

    River Park Senior Living offers assisted living.

    There are 1 photos of River Park Senior Living on Mirador.

    The full address for this community is 1350 W Main St, Sheridan, OR 97378.

    No, River Park Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number70M250
    StatusActive
    Facility typeAssisted Living Facility
    Capacity68 residents
    LicenseeSapphire at Sheridan, LLC
    EffectiveNovember 6th, 2000
    View the official license record

    Inspection Reports

    193

    Reports

    0

    Type A Citations

    0

    Type B Citations

    6

    Complaints

    16

    Years

    12 Jan 2026Inspection
    Investigated an allegation that resident rights were not assured; found deficiencies in operation and quality of services.
    • LicensingFailed to assure resident rights
    12 Jan 2026Inspection
    Identified insufficient awake direct care staffing and incomplete ABST evaluations for SNC residents. Violations of Oregon Administrative Rules were noted.
    • LicensingFailed to use an ABST
    21 Nov 2025Inspection
    Identified insufficient awake direct care staffing to meet residents' 24-hour needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    21 Nov 2025Inspection
    Found residents' individual choice for services and supports was not assured.
    • LicensingFailed to assure resident rights
    20 Nov 2025Inspection
    Found failures to communicate required actions for short-term changes in condition after hospital visits and to relay return information, resulting in unmanaged risk.
    • LicensingFailed to intervene when resident's condition changed
    19 Nov 2025Inspection
    Found deficiencies in kitchen cleanliness and repair, infection control practices, and proper food handling.
    • LicensingFailed to assure food safety
    19 Nov 2025Inspection
    Found that medication and treatment orders were not carried out as prescribed, posing minor harm or potential for moderate harm.
    • LicensingFailed to administer medication as ordered
    19 Nov 2025License Condition
    Found a failure to provide a safe environment.
    • Regulatory ActionFailed to provide safe environment
    18 Nov 2025Inspection
    Found a violation for unsafe environment due to smoking around oxygen and improper meal positioning that led to choking, posing an immediate health and safety risk.
    • LicensingFailed to provide safe environment
    18 Nov 2025Inspection
    Found that service plans were not readily available to staff and did not provide clear directions for delivering services.
    • LicensingFailed to communicate necessary information
    18 Nov 2025Inspection
    Found that ABST evaluations were not completed, updated, reviewed, or documented. This reflected a violation of Oregon Administrative Rules.
    • LicensingFailed to use an ABST
    18 Nov 2025Inspection
    Investigated and found a violation for failing to provide a safe environment and quality of services.
    • LicensingFailed to provide safe environment
    18 Nov 2025Inspection
    Determined that medication and treatment orders, including modified diet textures, were not carried out as prescribed, placing residents at risk of aspiration.
    • LicensingFailed to provide medical treatment as ordered
    17 Nov 2025Abuse: Neglect
    Identified neglect and abuse for failing to secure a resident's lighter and cigarettes, creating an unsafe environment. The resident lit a cigarette while wearing oxygen and sustained burns; a fine was assessed.
    • AbuseFailed to provide safe environment
    24 Oct 2025Inspection
    Found insufficient qualified awake direct care staff to meet the 24-hour needs of residents.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    15 Oct 2025Inspection
    Found that a smoking policy and procedure was not implemented. This is a violation of Oregon Administrative Rules.
    • LicensingFailed to assure resident rights
    15 Jul 2025Kitchen
    Found sanitation deficiencies in kitchen practices that did not meet food sanitation requirements. Multiple areas and equipment needed cleaning or repair.
    • DeficiencyResident Services Meals, Food Sanitation Rule
    02 Apr 2025Inspection
    Investigated and found ABST quarterly evaluations were not updated for residents, resulting in a violation of Oregon Administrative Rules.
    • LicensingFailed to use an ABST
    31 Mar 2025Inspection
    Found failure to update ABST evaluations quarterly for each resident, violating Oregon Administrative Rules.
    • LicensingFailed to use an ABST
    09 Mar 2025Inspection
    Investigated allegation that resident rights were not assured and found a violation of rules regarding service implementation.
    • LicensingFailed to assure resident rights
    06 Mar 2025Licensure
    Identified extensive deficiencies across administration, resident rights, service planning, health services, medication management, staffing, training, safety, and building maintenance.
    • DeficiencyFacility Administration: Operation
    • DeficiencyResident Rights and Protection - General
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyService Plan: General
    • DeficiencyService Plan: Service Planning Team
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Resident Right to Refuse
    • DeficiencySystems: Medication Administration
    • DeficiencyAcuity Based Staffing Tool - Elements
    • DeficiencyAcuity Based Staffing Tool - ABST Time
    • DeficiencyAcuity Based Staffing Tool - Updates & Staffing Plan
    • DeficiencyStaffing Requirements and Training – Pre-service
    • DeficiencyTraining Within 30 Days of Hire – Direct Care Staff
    • DeficiencyAnnual and Biennial Inservice for All Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyGeneral Building Exterior
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    09 Feb 2025Inspection
    Identified a deficiency for failing to update ABST evaluations quarterly.
    • LicensingFailed to use an ABST
    04 Feb 2025Inspection
    Found a failure to develop, maintain, and implement an acuity-based staffing tool, violating Oregon rules.
    • LicensingFailed to use an ABST
    29 Jan 2025Inspection
    Investigated the complaint and identified a failure to maintain infection prevention and control protocols. The lack of wipes was cited as a violation.
    • LicensingFailed to provide infection control
    28 Jan 2025License Condition
    Concluded that the provider's acts/omissions created a situation requiring issuance of a license condition for failing to provide a safe environment.
    • Regulatory ActionFailed to provide safe environment
    28 Jan 2025Inspection
    Identified violations involving recordkeeping, competency documentation for staff, adherence to staffing contracts, and retention of resident records, along with a resident smoking in a room while administration was aware.
    • LicensingFailed to provide service
    28 Jan 2025Inspection
    Found residents were not treated with dignity and respect. Meals were served in residents' rooms on paper plates, which violated rules.
    • LicensingFailed to assure resident rights
    28 Jan 2025Complaint
    Investigated and identified multiple deficiencies in policy enforcement, reporting of abuse, service plan implementation, medication management, staffing, acuity-based staffing, pre-service training, and odor control.
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyService Plan: General
    • DeficiencySystems: Treatment Orders
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyDoors, Walls, Elevators, Odors
    28 Jan 2025Inspection
    Identified a fire-safety deficiency for failing to conduct and record fire drills every other month, including no drill in more than six months.
    • LicensingFailed to provide safe environment
    08 Jan 2025Inspection
    Investigated and concluded a violation for failing to provide a safe environment due to the lack of a smoking policy, with residents reportedly smoking methamphetamines in rooms.
    • LicensingFailed to provide safe environment
    08 Jan 2025Inspection
    Found that there was no competency training program for direct care staff and no documentation of competencies for newly hired staff.
    • LicensingFailed to provide appropriate staffing
    08 Jan 2025Inspection
    Found a deficiency in RN delegation and teaching for safe medication administration due to inadequate documentation.
    • LicensingFailed to provide a safe medication administration system
    01 Jan 2025Inspection
    Found that the Acuity-Based Staffing Tool was not updated to reflect residents' needs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    29 Dec 2024Abuse: Neglect
    Investigated and found a resident did not receive the prescribed therapeutic diet, leading to choking and constituting abuse and neglect; a fine was assessed.
    • AbuseFailed to provide a therapeutic diet
    17 Dec 2024Inspection
    Investigated found insufficient staff to meet scheduled and unscheduled resident needs, leading to unmet needs or delays in meeting them.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    17 Dec 2024Inspection
    Investigated and determined that staffing levels were insufficient to meet residents' scheduled and unscheduled needs. This was found to violate Oregon Administrative Rules.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    17 Dec 2024Inspection
    Found deficiencies in using an acuity-based staffing tool, with inconsistencies between roster, care plans, and ABST data. Staffing levels were not aligned with resident needs.
    • LicensingFailed to use an ABST
    17 Dec 2024Inspection
    Found deficiencies in the Acuity-Based Staffing Tool accuracy and data consistency with resident rosters and care plans.
    • LicensingFailed to use an ABST
    17 Dec 2024Inspection
    Investigated and found deficiencies in the ABST that did not reflect resident care needs, causing inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    16 Dec 2024Inspection
    Identified deficiencies in ABST accuracy reflecting resident needs and ADLs. Inconsistencies between roster, care plans, and ABST data showed staffing not aligned with scheduled and unscheduled resident needs.
    • LicensingFailed to use an ABST
    11 Dec 2024Abuse: Neglect
    Investigated a hygiene neglect allegation and found insufficient bathing assistance causing discomfort. A $250 fine was assessed.
    • AbuseFailed to provide or assist with hygiene
    01 Dec 2024Inspection
    Investigated the ABST-related allegation and found inconsistencies between the resident roster, care plans, and ABST data, with staffing levels not aligned to residents' needs.
    • LicensingFailed to use an ABST
    27 Nov 2024Inspection
    Found deficiencies in using an Acuity-Based Staffing Tool that did not reflect resident needs or ADLs, with inconsistencies between the roster, care plans, and ABST data, and insufficient staffing to meet scheduled and unscheduled resident needs.
    • LicensingFailed to use an ABST
    27 Nov 2024Inspection
    Found a deficiency in the medication administration system, with medications given 2-3 hours late.
    • LicensingFailed to provide a safe medication administration system
    19 Nov 2024Abuse: Neglect
    Investigated and found abuse and neglect occurred due to staff not assisting with transfers per the service plan, leading to incontinence and loss of dignity; a $500 fine was assessed.
    • AbuseFailed to assure resident rights
    19 Nov 2024Inspection
    Found deficiencies in the Acuity-Based Staffing Tool and staffing levels, with inconsistencies between the resident roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    04 Nov 2024Inspection
    Identified deficiencies in ABST accuracy and staffing levels, with inconsistencies between roster, care plans, and ABST data, and insufficient staffing to meet resident needs.
    • LicensingFailed to use an ABST
    01 Nov 2024Inspection
    Found that an acuity-based staffing tool did not accurately reflect resident needs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    14 Oct 2024Inspection
    Found deficiencies in ABST usage and staffing levels not aligned with resident needs and required ADLs.
    • LicensingFailed to use an ABST
    11 Oct 2024Inspection
    Investigated a records request complaint and found failure to cooperate with complaint investigations and provide access to records and video/audio systems.
    • LicensingFailed to provide safe environment
    10 Oct 2024Inspection
    Identified deficiencies in the acuity-based staffing tool, with inconsistencies between the resident roster, care plans, and ABST data; staffing did not align with resident needs.
    • LicensingFailed to use an ABST
    26 Sept 2024Inspection
    Investigated the allegation and determined that nursing delegation requirements were not met, with delegation and teaching not provided or documented by an RN.
    • LicensingFailed to comply with nursing delegation requirement
    23 Sept 2024Inspection
    Investigated and determined a deficiency in ABST accuracy with inconsistencies among the resident roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    17 Sept 2024Inspection
    Found that delegation and teaching by a RN was not provided or documented.
    • LicensingFailed to comply with nursing delegation requirement
    25 Jul 2024Inspection
    Found that employees did not receive pre-service fire safety and emergency procedure training.
    • LicensingFailed to provide inservice
    25 Jul 2024Inspection
    Identified a direct care staffing deficiency that failed to meet residents' scheduled and unscheduled care needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    17 Jul 2024Inspection
    Found a violation for failing to immediately notify the local Department office or the local AAA of any incident of abuse or suspected abuse.
    • LicensingFailed to report potential or suspected abuse
    29 May 2024Licensure
    Identified deficiencies in kitchen sanitation during the initial visit; a subsequent follow-up found substantial compliance with the food sanitation rules.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    22 May 2024Inspection
    Found that an acuity-based staffing tool was not fully implemented or updated.
    • LicensingFailed to update staffing plan based on ABST
    09 Feb 2024Abuse: Neglect
    Investigated a complaint about a known fall risk and found neglect and abuse due to inadequate care planning and interventions after unwitnessed falls, with injuries and a financial penalty assessed.
    • AbuseFailed to properly plan care
    23 Nov 2023Abuse: Neglect
    Found neglect and abuse due to failure to provide service and delaying medical care, leading to hospitalization.
    • AbuseFailed to provide service
    04 Sept 2023Abuse: Neglect
    Found that a resident did not receive medical care or bandages after requesting them, constituting neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to provide service
    15 Jul 2023Abuse: Neglect
    Found a violation for failing to provide a safe environment, resulting in abuse and neglect, with a $500 fine assessed.
    • AbuseFailed to provide safe environment
    15 Jun 2023Abuse: Neglect
    Investigated found that a resident was left in a bathroom unattended for over an hour due to a non-working call light and no pendant; call lights were inconsistently checked, violating resident rights. A $188 fine was assessed.
    • AbuseFailed to maintain functional door alarm or call system
    21 Apr 2023Abuse: Neglect
    Investigated a failure to protect a resident from financial exploitation; cash collected from the resident's room disappeared after being placed in a labeled envelope.
    • AbuseFailed to protect resident from financial exploitation
    22 Mar 2023License Condition
    Found a failure to maintain a safe physical environment due to wiring exposed near a resident's bed.
    • Regulatory ActionFailed to maintain a safe physical environment
    22 Mar 2023License Condition
    Identified noncompliance with the acuity-based staffing tool requirement. The finding noted that the Acuity Based Staffing Tool was not fully implemented as required by the rule.
    • Regulatory ActionFailed to use an ABST
    22 Mar 2023License Condition
    Investigated the allegation of a failed safe environment and found a deficiency related to safety conditions affecting residents.
    • Regulatory ActionFailed to provide safe environment
    22 Mar 2023License Condition
    Found that unpleasant odors in resident rooms indicated inadequate housekeeping services.
    • Regulatory ActionFailed to provide appropriate housekeeping services
    22 Mar 2023License Condition
    Investigated the complaint and found a failure to comply with nursing delegation requirements, including absence of RN oversight and noncompliant diabetic delegation.
    • Regulatory ActionFailed to comply with nursing delegation requirement
    15 Feb 2023Inspection
    Found failure to submit timely weekly reporting of vaccination status for residents, staff, and vaccinated individuals for 30 days.
    • LicensingFailed to submit timely or adequate staffing documentation
    31 Jan 2023Complaint
    Identified deficiencies across several operational areas, indicating lapses in policy procedures, staffing, building maintenance, and electrical systems.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyRn Delegation and Teaching
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    • DeficiencyElectrical Systems
    21 Jan 2023Abuse: Neglect
    Investigated and found that a high-fall-risk resident was left unattended after being assisted to the toilet, resulting in a fall and potential harm. Violations related to a safe environment and resident rights were identified, with a fine assessed.
    • AbuseFailed to provide safe environment
    20 Jan 2023License Condition
    Found failure to provide a safe and clean environment and inadequate oversight, and failure to adhere to the terms of a signed Letter of Agreement.
    • Regulatory ActionFailed to provide safe environment
    17 Jan 2023Abuse: Neglect
    Found that a resident was left outside unsupervised in a smoking area and developed hypothermia; a $500 fine was assessed.
    • AbuseFailed to provide safe environment
    06 Jan 2023Abuse: Neglect
    Investigated the allegation of improper care planning and found failure to plan and mitigate fall risk, with eight falls and related injuries in 2022; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    03 Jan 2023Inspection
    Determined that the licensee failed to employ a full-time on-site administrator for at least 40 hours per week, violating administrative rules.
    • LicensingFailed to hire according to administrative rules
    27 Dec 2022Inspection
    Found failure to exercise reasonable precautions against conditions that may threaten residents' health, safety, or welfare.
    • LicensingFailed to provide safe environment
    24 Nov 2022Inspection
    Investigated the allegation that the ABST wasn't updated. Found inconsistencies between the resident roster, care plans, and ABST data, and determined this violated Oregon Administrative Rules.
    • LicensingFailed to use an ABST
    31 Oct 2022Validation
    Identified extensive deficiencies across administration, resident rights, health services, medication management, safety, and staff training. A later revisit concluded substantial compliance with applicable standards.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyFacility Administration: Criminal History
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyFacility Administration: Quality Improvement
    • DeficiencyResident Rights and Protection - General
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyResident Services: Activities
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyService Plan: Service Planning Team
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Medications and Treatments
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Resident Right to Refuse
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Self-Administration of Meds
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyAnnual and Biennial Inservice For All Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    20 Oct 2022Abuse: Neglect
    Determined neglect and abuse occurred by leaving a resident alone in a shower for about four hours, leading to serious harm. A $500 fine was assessed.
    • AbuseFailed to provide service
    03 Oct 2022Abuse: Neglect
    Found neglect and abuse due to failure to plan care for a resident's refusals, risking harm; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    18 Aug 2022Complaint
    Identified deficiencies related to policy and procedure administration and general building cleanliness.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    18 Aug 2022Complaint
    Investigated a complaint and identified deficiencies in definitions and records administration under state rules.
    • DeficiencyDefinitions
    • DeficiencyFacility Administration: Records
    18 Aug 2022Complaint
    Identified deficiencies related to activities of daily living and staffing. The deficiencies included concerns about the acuity-based staffing approach.
    • DeficiencyDefinitions
    • DeficiencyResident Services: Adls
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    18 Aug 2022Complaint
    Investigated the complaint and identified deficiencies related to the acuity-based staffing tool.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyAcuity-Based Staffing Tool
    12 Aug 2022Inspection
    Found inadequate use of an acuity-based staffing tool to determine staffing levels, with only 30 of 51 residents' records updated.
    • LicensingFailed to use an ABST
    11 Aug 2022Inspection
    Investigated and determined the alleged failure to provide service occurred.
    • LicensingFailed to provide service
    11 Aug 2022Inspection
    Found that resident care equipment was not kept in good repair.
    • LicensingFailed to provide or maintain resident care equipment
    19 Jul 2022Inspection
    Determined the facility failed to adopt and fully populate the ABST staffing tool; only 30 of 51 residents were entered.
    • LicensingFailed to use an ABST
    19 Jul 2022Inspection
    Investigated found that bathing assistance was not provided as required, with discrepancies in service plans and schedules and reports of showers being skipped due to staffing shortages.
    • LicensingFailed to provide or assist with hygiene
    19 Jul 2022Inspection
    Found insufficient staff to meet residents' needs; on-site observations showed fewer caregivers and support staff than indicated, with residents and staff reporting unmet assistance and difficulties with showers and toileting.
    • LicensingFailed to use an ABST
    30 Jun 2022Inspection
    Determined that a smoking policy was not developed or implemented, violating Oregon Administrative Rules.
    • LicensingFailed to provide safe environment
    26 Jun 2022Abuse: Neglect
    Determined that a resident did not receive prescribed medication because it was unavailable, indicating neglect and abuse. This failure was linked to medication shortages and identified as a violation.
    • AbuseFailed to have medication available
    01 Jun 2022Abuse: Neglect
    Investigated a complaint and found failures to address resident behaviors, leading to multiple altercations and neglect/abuse.
    • AbuseFailed to address resident's behavior
    13 May 2022Inspection
    Found insufficient staff to meet residents' scheduled and unscheduled needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    13 May 2022Abuse: Neglect
    Found violations related to care planning and wound monitoring that caused pain to a resident.
    • AbuseFailed to properly plan care
    13 May 2022Inspection
    Found a housekeeping deficiency because interior materials and surfaces were not kept clean.
    • LicensingFailed to provide appropriate housekeeping services
    13 May 2022Inspection
    Determined that staffing was not based on an Acuity-Based Staffing Tool and that required staffing time data could not be produced.
    • LicensingFailed to staff as indicated by ABST
    09 May 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    12 Apr 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, risking discomfort and potential serious harm to a resident. The deficiency involved medications not being available to be administered as ordered.
    • AbuseFailed to provide a safe medication administration system
    11 Mar 2022Abuse: Neglect
    Investigated a complaint and found neglect related to medication administration, including withholding medication without a signed doctor’s order and an unsafe medication system that caused emotional distress.
    • AbuseFailed to provide a safe medication administration system
    02 Feb 2022Abuse: Neglect
    Determined neglect and abuse due to failure to properly plan care during transfers, resulting in skin injury and discomfort for a resident; a fine was assessed.
    • AbuseFailed to properly plan care
    22 Dec 2021Inspection
    Investigated found a failure to provide a safe medication administration system, resulting in severe pain and emergency care after narcotics were withheld without a doctor’s order.
    • LicensingFailed to provide a safe medication administration system
    02 Aug 2021Validation
    Identified deficiencies in monitoring changes of condition and in documenting PRN medication instructions. A follow-up determination found substantial compliance on the change-of-condition domain.
    • DeficiencyComment
    • DeficiencyChange of Condition and Monitoring
    • DeficiencySystems: Medication Administration
    02 Apr 2021Inspection
    Investigated and found that policies were lacking to ensure outside service providers leave written information on-site about the services provided and any clinical information needed for staff to provide supplemental care.
    • LicensingFailed to provide safe environment
    02 Mar 2021Inspection
    Investigated and found a failure to provide a safe medication administration system, resulting in neglect and abuse.
    • LicensingFailed to provide a safe medication administration system
    20 Feb 2021Inspection
    Found a deficiency in nursing delegation and documentation, categorized as Level 1 with no harm or potential for minor harm.
    • LicensingFailed to comply with nursing delegation requirement
    11 Feb 2021Abuse: Neglect
    Investigated an abuse and neglect allegation found a resident went without a power chair for about two weeks, became bed-bound, and developed ulcers due to insufficient care while the call system was down and regular checks were not performed.
    • AbuseFailed to provide service
    28 Jan 2021Abuse: Neglect
    Identified neglect and abuse due to failure to provide a safe environment and necessary mobility assistance, leading to a resident fall with skin injury.
    • AbuseFailed to provide safe environment
    11 Dec 2020Inspection
    Investigated a financial exploitation incident in which a resident's wallet containing $100 and personal ID disappeared from the room after being stolen by an unknown perpetrator; protection from financial exploitation was not provided.
    • LicensingFailed to protect resident from financial exploitation
    06 Oct 2020Inspection
    Identified a deficiency for failing to provide a safe environment. Confirmed the harassment prevention concern related to resident interactions.
    • LicensingFailed to provide safe environment
    26 May 2020Inspection
    Found residents did not have reasonable access to private use of a telephone.
    • LicensingFailed to assure resident rights
    11 Oct 2019Abuse: Neglect
    Investigated a neglect allegation and found a failure to provide basic care, supervision, and timely response, resulting in a resident falling, injuring themselves, and lying on the floor in pain for 45 minutes.
    • AbuseFailed to assure resident was safe
    11 Oct 2019Inspection
    Concluded that there was a failure to report suspected abuse. A $1,000 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    01 Oct 2019Inspection
    Found failure to report suspected abuse and assessed a $750 fine.
    • LicensingFailed to report potential or suspected abuse
    01 Oct 2019Abuse: Neglect
    Investigated an allegation of neglect and found failure to provide timely basic care, risking harm and loss of dignity.
    • AbuseFailed to provide service
    17 May 2019Abuse: Neglect
    Investigated the allegation of neglect and found deficiencies in care that led to emergency medical transport for a resident.
    • AbuseFailed to intervene when resident's condition changed
    03 May 2019Inspection
    Investigated a complaint and found a building requirements violation due to a strong fecal odor in a resident's room.
    • LicensingFailed to assure resident rights
    03 May 2019Inspection
    Investigated and found deficiencies in building compliance due to ants in food served to residents.
    • LicensingFailed to assure resident rights
    12 Feb 2019Abuse: Neglect
    Investigated a neglect allegation related to medication administration and found a deficiency due to failure to provide essential medication, creating risk of serious harm.
    • AbuseFailed to provide a safe medication administration system
    17 Jan 2019Inspection
    Investigated and found prescribed medications were not provided according to doctor's orders. The deficiency was categorized as a level 1 licensing violation.
    • LicensingFailed to have medication available
    08 Jan 2019Abuse: Neglect
    Found neglect of a safe medication administration system that put a resident at serious risk. A $1,500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    08 Jan 2019Inspection
    Fined $1000 after determining failure to report suspected abuse.
    • LicensingFailed to report potential or suspected abuse
    01 Nov 2018Inspection
    Determined a failure to report suspected abuse and assessed a $1,000 fine.
    • LicensingFailed to report potential or suspected abuse
    01 Nov 2018Abuse: Neglect
    Found neglect of a resident and assessed a $375 fine.
    • AbuseFailed to intervene when resident's condition changed
    31 Jul 2018Inspection
    Investigated and found a deficiency in safety precautions due to a resident's severe bee allergy and bees near the main entrance.
    • LicensingFailed to provide safe environment
    08 Jul 2018Abuse: Neglect
    Investigated a neglect allegation and found a failure to administer medications as ordered, causing pain to the resident.
    • AbuseFailed to provide a safe medication administration system
    17 Jun 2018Abuse: Neglect
    Found failure to intervene when a resident's condition changed, creating risk of serious harm. Violations cited against multiple regulations.
    • AbuseFailed to intervene when resident's condition changed
    17 Jun 2018Inspection
    Investigated the allegation of failure to report suspected abuse and documented non-reporting, resulting in a $1,000 fine.
    • LicensingFailed to report potential or suspected abuse
    09 May 2018Abuse: Neglect
    Found an inadequate medication management program that led to a fentanyl overdose. A $1500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    09 May 2018Inspection
    Investigated an allegation of medication not administered as ordered and found noncompliance with medication administration as prescribed.
    • LicensingFailed to administer medication as ordered
    09 May 2018Inspection
    Investigated and found failure to report suspected abuse; a $750 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    27 Apr 2018Inspection
    Concluded that suspected abuse was not reported, and assessed a $1,000 fine.
    • LicensingFailed to report potential or suspected abuse
    27 Apr 2018Abuse: Neglect
    Investigated and found deficiencies in the timely administration of an ordered antibiotic, posing a serious risk of harm to a resident. A $500 fine was assessed.
    • AbuseFailed to administer ordered medication
    21 Apr 2018Abuse: Verbal/Mental abuse
    Investigated the verbal abuse allegation and determined the resident was yelled at, resulting in loss of dignity.
    • AbuseFailed to protect resident from verbal abuse
    08 Nov 2017Condition
    Found a failure to assure an adequate food supply.
    • Regulatory ActionFailed to assure adequate food supply
    03 Nov 2017Inspection
    Investigated the allegation and found a deficiency in transportation for medical and social purposes.
    • LicensingFailed to provide transportation for medical or social purposes
    13 Sept 2017Inspection
    Determined that the allegation involving physician services was substantiated.
    • LicensingFailed to assure physician services
    23 Aug 2017Inspection
    Investigated an allegation of failing to provide a safe environment and found actions that caused unnecessary fear for a resident.
    • LicensingFailed to provide safe environment
    21 Aug 2017Inspection
    Found that ordered medications were not administered, causing two residents to miss doses.
    • LicensingFailed to administer ordered medication
    15 Aug 2017Inspection
    Investigated an allegation that care was not provided promptly when a resident's call light went unanswered; found a deficiency due to delayed response by staff.
    • LicensingFailed to provide service
    07 Aug 2017Inspection
    Found that the medication administration system was inadequate, placing a resident at risk of harm.
    • LicensingFailed to provide a safe medication administration system
    31 Jul 2017Inspection
    Found a deficiency in safeguarding narcotic medication from theft.
    • LicensingFailure to provide a system that prevents theft or misuse of medication
    31 Jul 2017Abuse: Financial abuse
    Investigated a financial abuse allegation and found that an inadequate medication system led to a resident's narcotic medication being logged out and lost or stolen.
    • AbuseFailure to provide a system that prevents theft or misuse of medication
    29 Jul 2017Inspection
    Identified a licensing violation related to medication administration safety, which resulted in missed doses.
    • LicensingFailed to provide a safe medication administration system
    21 Jul 2017Abuse: Financial abuse
    Found a deficiency in protecting narcotics from theft.
    • AbuseFailure to provide a system that prevents theft or misuse of medication
    16 Jul 2017Abuse: Financial abuse
    Investigated a complaint about medication safety and found an inadequate medication system that led to narcotics running out and theft.
    • AbuseFailed to provide a safe medication administration system
    07 Feb 2017Inspection
    Found a deficiency in the medication management system that could lead to unsafe medication administration and potential harm from decreased potassium levels.
    • LicensingFailed to provide a safe medication administration system
    23 Jan 2017Inspection
    Investigated and found failure to take measures to prevent the entry of rodents, flies, mosquitoes, and other insects.
    • LicensingFailed to control pests
    10 Jan 2017Inspection
    Investigated and found a failure to provide a safe environment that allowed threats between residents, resulting in headaches and isolation.
    • LicensingFailed to provide safe environment
    06 Jan 2017Abuse: Financial abuse
    Investigated an allegation of financial exploitation and substantiated that a secure environment was not provided, leading to theft. This constitutes substantiated financial abuse.
    • AbuseFailed to protect resident from financial exploitation
    25 Nov 2016Inspection
    Found deficiencies in medication control that led to a resident receiving another resident's medication.
    • LicensingFailed to provide a safe medication administration system
    20 Oct 2016Inspection
    Investigated a complaint alleging inadequate care and found failure to provide appropriate care to a resident.
    • LicensingFailed to provide service
    01 Aug 2016Abuse: Financial abuse
    Concluded that the allegation of financial abuse involving a failure to provide a system that prevents theft or misuse of medication was substantiated.
    • AbuseFailure to provide a system that prevents theft or misuse of medication
    15 Jun 2016Inspection
    Investigated the allegation of failure to provide service and found that appropriate care was not provided.
    • LicensingFailed to provide service
    26 Apr 2016Inspection
    Investigated the allegation of failure to provide service and concluded that it was confirmed.
    • LicensingFailed to provide service
    26 Apr 2016Inspection
    Investigated a licensing violation alleging failure to maintain a safe physical environment.
    • LicensingFailed to maintain a safe physical environment
    26 Apr 2016Inspection
    Determined there was insufficient staffing.
    • LicensingFailed to provide appropriate staffing
    26 Apr 2016Inspection
    Investigated and found failure to administer medication as ordered.
    • LicensingFailed to administer medication as ordered
    14 Jan 2016Inspection
    Found failures to keep surfaces clean and in good repair, indicating a lack of a homelike environment.
    • LicensingFailed to provide a homelike environment
    06 Jan 2016Abuse: Financial abuse
    Found that resident funds were not adequately protected from theft and a safe environment was not maintained.
    • AbuseFailed to provide safe environment
    19 Nov 2015Inspection
    Found that household services, including housekeeping, were not provided, affecting health and safety.
    • LicensingFailed to provide appropriate housekeeping services
    01 Jan 2015Abuse: Neglect
    Found failures to meet resident care needs, resulting in a resident's death.
    • AbuseFailed to follow care plan
    09 Oct 2014Abuse: Neglect
    Investigated and found a failure to provide a safe environment for residents.
    • AbuseFailed to provide safe environment
    28 Aug 2014Abuse: Neglect
    Found failure to maintain an adequate medication management system.
    • AbuseFailed to provide a safe medication administration system
    21 May 2014Abuse: Neglect
    Found a safety-related neglect deficiency indicating residents were not provided a safe and secure environment.
    • AbuseFailed to address resident's behavior
    09 May 2014Abuse: Verbal/Mental abuse
    Investigated an allegation of verbal/mental abuse and found a failure to protect a resident from inappropriate verbal comments.
    • AbuseFailed to address resident's behavior
    21 Mar 2014Inspection
    Investigated the complaint and found a failure to respond to a call light in a timely manner.
    • LicensingFailed to answer call light in a timely manner
    19 Mar 2013Inspection
    Investigated an allegation that staff did not intervene when a resident's condition changed and found inadequate care.
    • LicensingFailed to intervene when resident's condition changed
    14 Feb 2013Inspection
    Determined that staff failed to answer call lights in a timely manner, substantiating the allegation of inadequate care.
    • LicensingFailed to answer call light in a timely manner
    23 Oct 2012Inspection
    Investigated the care plan allegation and identified deficiencies in providing appropriate care.
    • LicensingFailed to follow care plan
    19 Jun 2012Abuse: Neglect
    Investigated and found a failure to provide appropriate care, with a $300 fine assessed.
    • AbuseFailed to follow care plan
    18 Jun 2012Abuse: Neglect
    Identified an inadequate medication system. A $300 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    24 May 2012Abuse: Neglect
    Found deficiencies related to safe medication administration and assessed a $300 fine.
    • AbuseFailed to provide a safe medication administration system
    12 Apr 2012Abuse: Neglect
    Investigated a neglect allegation and found that a resident's treatments were not provided as ordered; a $300 fine was assessed.
    • AbuseFailed to intervene when resident's condition changed
    24 Jan 2012Abuse: Physical Abuse
    Investigated a complaint of physical abuse and found a failure to protect a resident from mistreatment.
    • AbuseFailed to protect resident from rough treatment
    12 Jul 2011Abuse: Neglect
    Investigated a neglect allegation and found a failure to maintain a safe medication administration system, resulting in a $300 fine.
    • AbuseFailed to provide a safe medication administration system
    01 Dec 2010Abuse: Neglect
    Investigated the allegation of unsafe medication administration and concluded there was an inadequate medication system.
    • AbuseFailed to provide a safe medication administration system
    25 Oct 2010Abuse: Neglect
    Found failure to provide appropriate care related to falls; a $300.00 fine was assessed.
    • AbuseFailed to adequately care plan related to falls
    10 Sept 2010Inspection
    Found a deficiency for failing to intervene when a resident's condition changed, resulting in an unsafe environment.
    • LicensingFailed to intervene when resident's condition changed
    07 Sept 2010Inspection
    Identified deficiencies in the medication administration system that could pose risks to residents.
    • LicensingFailed to provide a safe medication administration system
    22 Jul 2010Inspection
    Found that a resident's rights were not protected due to inappropriate verbal comments.
    • LicensingFailed to assure resident rights
    18 Jul 2010Abuse: Neglect
    Investigated an allegation of an unsafe medication administration system and found deficiencies in maintaining an adequate medication system.
    • AbuseFailed to provide a safe medication administration system
    10 Jul 2010Inspection
    Investigated the allegation and found a deficiency in the medication system that affected resident safety.
    • LicensingFailed to keep resident record current or accurate
    30 Jun 2010Abuse: Neglect
    Found a deficiency for failing to provide a safe environment.
    • AbuseFailed to address resident's behavior
    30 May 2010Abuse: Neglect
    Identified a failure to provide a safe environment.
    • AbuseFailed to maintain a safe physical environment
    30 May 2010Abuse: Financial abuse
    Investigated the allegation of financial abuse and found a secure environment was not provided.
    • AbuseFailed to provide safe environment
    18 May 2010Abuse: Neglect
    Found neglect due to failure to provide a safe medication administration system.
    • AbuseFailed to provide a safe medication administration system
    18 May 2010Abuse: Neglect
    Found failure to provide appropriate care to a resident, with potential for moderate harm.
    • AbuseFailed to provide service
    15 May 2010Inspection
    Found a violation for failing to protect a resident from inappropriate verbal comments.
    • LicensingFailed to assure resident rights
    01 May 2010Abuse: Neglect
    Found failure to provide adequate staff resulting in a resident fall. A $300 fine was assessed.
    • AbuseFailed to follow care plan
    01 Apr 2010Abuse: Neglect
    Investigated an allegation of neglect related to medication safety and found a failure to maintain an adequate medication system.
    • AbuseFailed to provide a safe medication administration system

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