I toured this beautiful, easy-to-find facility and was impressed by the friendly, responsive staff and helpful administration. Residents are well-groomed and engaged - compassionate, above-and-beyond care with on-site medical and mental-health support, secure outdoor areas, varied activities and tasty, finger-food-friendly menus. It's a calm, well-run, homey place I feel comfortable entrusting a family member to, with a little room to get even better.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
2.82·(17)
Overall rating
5
4
3
2
1
Care
3.3
Staff
3.2
Meals
5.0
Amenities
4.5
Value
2.8
Pros
Compassionate direct-care team
Informative and responsive staff
On-site physician services
Mental-health care availability
Multiple levels of care including memory care
Secure outdoor and locked memory-care areas
Engaging activities and outings
Dedicated entertainment and arts-and-crafts programming
Cognitive-stimulation resources (puzzles, games)
Homey, well-maintained interior
Clean common areas
Finger-food dining options for memory-care residents
Varied, well-regarded menu selections
Easy-to-locate facility for visitors
Calm, welcoming atmosphere
Residents presented as well-groomed and cared for
Cons
Management instability and leadership turnover
Poor internal and family communication
High staff turnover
Understaffing and excessive workloads
Insufficient structured training and onboarding
Role confusion and leadership conflicts among staff
Perceived lack of managerial responsiveness to concerns
Variable staff qualification mix
Inadequate staff support and poor work–life balance
Regulatory and safety compliance concerns
Summary of reviews
Timber Town Living elicits a mixed but distinct set of themes. Many families and observers praise the direct-care staff, describing them as caring, informative and responsive; reviewers commonly cite robust activities programming (arts and crafts, puzzles, outings, and an entertainment center), a comfortable and well-maintained physical environment, and clinical resources such as on-site physician services and mental-health support. The facility's memory-care features — including secure outdoor areas and locked units with dining accommodations like finger-foods — are frequently noted as appropriate for residents with cognitive impairment and behaviors that require closer supervision.
Care quality is described positively in many accounts: staff members are frequently characterized as compassionate and attentive, and residents are often well-groomed and engaged. Clinical breadth is a strength where present, with multiple levels of care available and on-site medical oversight cited as valuable by families. At the same time, several narratives indicate inconsistency in how that care is delivered. Reviewers report that staffing shortages and heavy workloads can lead to variability in responsiveness and routine care continuity; when staffing is adequate, care quality appears strong, but understaffing periods coincide with decreased consistency.
Staffing and leadership emerge as the primary operational concern. Multiple accounts describe high turnover, unclear role boundaries, and insufficiently structured training for new hires, producing confusion on units and frequent informal leadership struggles. These factors are linked to perceptions of staff being overworked and undervalued, with impacts on morale and retention. A subset of reviewers also described changes in management and instances where families felt leadership failed to act promptly; concurrently, other accounts mention a helpful new administration and improvements, suggesting uneven performance over time.
Dining and activities are relative strengths. Menus are described as appealing by many families, and programming provides cognitive and social engagement through crafts, games, outings, and entertainment. The physical plant is repeatedly described as clean, attractive and homey, and the location is convenient for visitors.
Finally, there are serious operational concerns that prospective families should evaluate directly: several reviewers referenced regulatory and safety compliance issues and events that prompted family action. While the term "allegation" applies only to a limited set of serious claims, the pattern of management turnover, communication gaps, and intermittent understaffing increases the likelihood of uneven experiences. At the same time, other reviewers report a well-run, calm setting following administrative changes, indicating variability over time and between units.
Recommendation: prospective residents and families should tour the community during multiple shifts, ask about current staffing ratios and turnover rates, review recent inspection and compliance reports, request information on staff training and onboarding, and speak with current residents or families about day-to-day consistency before making a placement decision.
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Location
Timber Town Living is located at 1116 W Central Ave, Sutherlin, OR, 97479.
About Timber Town Living
Timber Town Living is a senior care home that offers a wide range of services and amenities to ensure the comfort and well-being of its residents. Located in a peaceful and scenic setting, Timber Town Living provides a warm and inviting atmosphere where seniors can feel at home. The facility is designed to be both comfortable and secure, with spacious rooms and common areas for socializing and engaging in activities.
Residents at Timber Town Living enjoy delicious and nutritious meals prepared by the in-house kitchen staff, who are dedicated to providing high-quality dining experiences. The care home offers a variety of menu options to accommodate different dietary needs and preferences. In addition to meals, residents can also access snacks and beverages throughout the day.
At Timber Town Living, residents have the opportunity to participate in a wide range of activities and programs designed to promote physical and mental well-being. From exercise classes and outdoor walks to arts and crafts and live entertainment, there is always something new and exciting happening at the care home. The staff at Timber Town Living are committed to providing personalized care and attention to each resident, ensuring that their individual needs are met.
The care home at Timber Town Living also provides a range of support services to help residents with their daily tasks and routines. From assistance with personal hygiene and grooming to medication management and mobility assistance, the staff are available around the clock to lend a helping hand. Residents can rest easy knowing that they are in good hands at Timber Town Living, where compassionate care and attention to detail are top priorities.
People often ask...
Timber Town Living offers competitive pricing, with rates starting at a cost of $4,867 per month.
Timber Town Living offers assisted living and memory care.
The full address for this community is 1116 W Central Ave, Sutherlin, OR 97479.
No, Timber Town Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified extensive sanitation and food safety deficiencies across multiple kitchen areas, including dirty surfaces, improper food storage, inadequate handwashing facilities, and improper cooling of leftovers.
Found that a staff member verbally abused a resident and the provider failed to protect the resident from verbal abuse, constituting a violation.
Licensing—Failed to protect resident from verbal abuse
27 Sept 2025Inspection
27 Sept 2025Inspection
Investigated a complaint alleging failure to provide a safe environment resulting in abuse and neglect; found unsafe conditions and an admitted altercation affecting a resident's safety.
Licensing—Failed to provide safe environment
09 Sept 2025Inspection
09 Sept 2025Inspection
Investigated a care plan violation and found that staff did not lock the resident's wheelchair brakes at the dining table, leading to a fall. The provider failed to ensure the care plan was followed, and the incident involved neglect and abuse.
Licensing—Failed to follow care plan
07 Sept 2025Inspection
07 Sept 2025Inspection
Investigated a complaint and found that a staff member failed to protect a resident from verbal and emotional abuse.
Licensing—Failed to protect resident from mental or emotional abuse
19 Feb 2025Abuse: Neglect
19 Feb 2025Abuse: Neglect
Found neglect due to failure to follow a care plan, leading to a resident fall and injuries. A fine was assessed.
Abuse—Failed to follow care plan
02 Dec 2024Inspection
02 Dec 2024Inspection
Found violations related to resident safety and abuse, including a staff member failing to implement behavior interventions and causing injury to a resident.
Licensing—Failed to protect resident from inappropriate sexual contact
20 Oct 2024Inspection
20 Oct 2024Inspection
Found an outdated ABST reflecting resident needs incorrectly, causing inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
10 Oct 2024Licensure
10 Oct 2024Licensure
Identified deficiencies in staff training within 30 days of hire and multiple fire safety and building code requirements, including resident training and exit-door code posting.
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Doors, Walls, Elevators, Odors
01 Sept 2024Inspection
01 Sept 2024Inspection
Found that monthly reporting of vaccinated individuals, residents, and staff to the proper authority was not submitted for three months, resulting in a violation and a fine.
Licensing—Failed to submit timely or adequate staffing documentation
31 Jul 2024Inspection
31 Jul 2024Inspection
Investigated a staffing complaint and found insufficient qualified awake direct care staff to meet residents' 24-hour needs.
Licensing—Failed to provide appropriate staffing
23 Apr 2024Licensure
23 Apr 2024Licensure
Found deficiencies in kitchen sanitation and food handling during the initial survey; a follow-up visit determined substantial compliance.
Identified a violation for neglect and abuse due to failure to keep hands on during a transfer, resulting in injury.
Licensing—Failed to follow care plan
09 Dec 2023Abuse: Neglect
09 Dec 2023Abuse: Neglect
Investigated the incident and determined that staff failed to follow the care plan, leading to neglect when a resident fell while the pressure alarm was used by another resident.
Abuse—Failed to follow care plan
18 Aug 2023Inspection
18 Aug 2023Inspection
Found that an acuity-based staffing tool did not accurately reflect residents' needs and required ADLs, with inconsistencies between the roster, care plans, and ABST data, and staffing not aligned with scheduled and unscheduled resident needs.
Licensing—Failed to use an ABST
25 Jul 2023Complaint
25 Jul 2023Complaint
Found no deficiencies.
Deficiency—Licensing Complaint Investigation
Deficiency—Training Within 30 Days: Direct Care Staff
19 Jul 2023Inspection
19 Jul 2023Inspection
Investigated and determined there was a licensing violation due to inadequate supervision of staff under 18 during bathing, toileting, incontinence care, or transferring.
Licensing—Failed to follow care plan
16 Mar 2023Licensure
16 Mar 2023Licensure
Identified deficiencies in kitchen cleanliness and repair during the initial visit; follow-up found substantial compliance.
Investigated a complaint and found deficiencies in involuntary move-out criteria; other aspects showed no deficiencies.
Deficiency—Licensing Complaint Investigation
Deficiency—Acuity-Based Staffing Tool
Deficiency—Involuntary Move-Out Criteria
19 Oct 2022Inspection
19 Oct 2022Inspection
Found a deficiency for failing to evaluate a resident's health, medical, behavioral or care needs within 24 hours after deeming readiness for discharge.
Licensing—Failed to comply with move-out, transfer or discharge requirements
19 Oct 2022Inspection
19 Oct 2022Inspection
Determined a violation for failing to provide a 30-day move-out notice to the resident.
Licensing—Failed to comply with move-out, transfer or discharge requirements
19 Oct 2022Inspection
19 Oct 2022Inspection
Found a violation for failing to submit a written move-out notice for review and response.
Licensing—Failed to comply with move-out, transfer or discharge requirements
08 Sept 2022Complaint
08 Sept 2022Complaint
Identified deficiencies in medication administration and treatment orders, including failing to administer medications as prescribed.
Deficiency—Licensing Complaint Investigation
Deficiency—Systems: Treatment Orders
30 Aug 2022Inspection
30 Aug 2022Inspection
Investigated an allegation and determined that medication orders were not carried out as prescribed, constituting a licensing violation.
Licensing—Failed to provide a safe medication administration system
11 Jul 2022Abuse: Neglect
11 Jul 2022Abuse: Neglect
Investigated a failure to follow the care plan that left a resident without a required tab alarm during a transfer, resulting in a head injury. Findings indicate neglect and abuse and a fine was assessed.
Abuse—Failed to follow care plan
16 Apr 2022Abuse: Neglect
16 Apr 2022Abuse: Neglect
Investigated an allegation of neglect for failing to follow a resident care plan, which led to an unwitnessed altercation and head injury.
Abuse—Failed to follow care plan
29 Nov 2021Abuse: Neglect
29 Nov 2021Abuse: Neglect
Investigated and found that the care plan requiring a pressure alarm to be worn at all times was not followed during a fall. The alarm was in the resident's wheelchair, indicating neglect and abuse.
Abuse—Failed to follow care plan
19 Oct 2021Inspection
19 Oct 2021Inspection
Verified an allegation that staff did not implement a policy prohibiting employees from accepting gifts or money from residents.
Licensing—Failed to protect resident from financial exploitation
16 Aug 2021Inspection
16 Aug 2021Inspection
Investigated and found that staff did not wear masks or gloves while distributing medications when sick, risking residents' health.
Licensing—Failed to provide safe environment
21 Jun 2021Inspection
21 Jun 2021Inspection
Found a staff member used a resident's EBT card for personal use and protections against financial abuse were inadequate.
Licensing—Failed to protect resident from financial exploitation
28 Jan 2021Abuse: Neglect
28 Jan 2021Abuse: Neglect
Found that failure to follow a resident's behavior plan led to a verbal altercation and pushing into a wall, indicating neglect and abuse.
Abuse—Failed to provide safe environment
30 Dec 2020Abuse: Neglect
30 Dec 2020Abuse: Neglect
Found violations of resident rights due to failure to keep a resident in line of sight per the care plan, which led to a physical altercation and undue discomfort.
Abuse—Failed to provide safe environment
28 Jul 2020Abuse: Neglect
28 Jul 2020Abuse: Neglect
Investigated and found neglect for not following the care plan to place a fall mat, which led to a skin injury when the resident rolled out of bed. A $188 fine was assessed.
Abuse—Failed to follow care plan
12 Mar 2020Abuse: Neglect
12 Mar 2020Abuse: Neglect
Investigated a complaint and found that staff did not follow the resident's care plan by leaving the resident unattended without a pressure alarm, leading to a fall and injuries. This constitutes neglect and abuse.
Abuse—Failed to follow care plan
17 Jul 2019Abuse: Neglect
17 Jul 2019Abuse: Neglect
Investigated a neglect allegation and found that basic care necessary to maintain health and safety was not provided, risking serious harm. A $375 fine was assessed.
Abuse—Failed to provide safe environment
04 Jun 2019Abuse: Neglect
04 Jun 2019Abuse: Neglect
Found neglect in care that resulted in harm and discomfort.
Abuse—Failed to intervene when resident's condition changed
04 Apr 2019Abuse: Neglect
04 Apr 2019Abuse: Neglect
Found neglect of care and assessed a $375 fine.
Abuse—Failed to follow care plan
19 Feb 2019Abuse: Neglect
19 Feb 2019Abuse: Neglect
Investigated the complaint and found neglect due to failure to provide basic care, causing harm and discomfort. A $375 fine was assessed.
Abuse—Failed to provide safe environment
30 Dec 2018Abuse: Neglect
30 Dec 2018Abuse: Neglect
Investigated a neglect allegation for not following a care plan; found neglect with potential for minor to moderate harm and a $375 fine assessed.
Abuse—Failed to follow care plan
15 Dec 2018Abuse: Verbal/Mental abuse
15 Dec 2018Abuse: Verbal/Mental abuse
Investigated an allegation of verbal/mental abuse and concluded resident rights were violated.
Abuse—Failed to assure resident rights
08 Dec 2018Abuse: Neglect
08 Dec 2018Abuse: Neglect
Investigated a neglect accusation and found that the resident’s health and safety were not maintained, resulting in physical harm; a fine was assessed.
Abuse—Failed to follow care plan
26 Oct 2018Inspection
26 Oct 2018Inspection
Investigated the allegation of failing to report suspected abuse; determined the allegation to be valid and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
26 Oct 2018Abuse: Neglect
26 Oct 2018Abuse: Neglect
Investigated and found neglect that harmed residents by failing to provide a safe environment. A fine was assessed.
Abuse—Failed to provide safe environment
22 Oct 2018Abuse: Neglect
22 Oct 2018Abuse: Neglect
Investigated a safety issue and identified neglect that could lead to harm, with a fine assessed.
Abuse—Failed to provide safe environment
10 Sept 2018Abuse: Neglect
10 Sept 2018Abuse: Neglect
Found neglect for failing to assess and intervene to prevent assaultive behavior by a resident, resulting in harm to another.
Abuse—Failed to intervene when resident's condition changed
10 Sept 2018Inspection
10 Sept 2018Inspection
Found a failure to properly plan care that allowed assaultive behavior resulting in physical harm. A $500 fine was assessed.
Licensing—Failed to properly plan care
10 Sept 2018Inspection
10 Sept 2018Inspection
Investigated and found failure to report suspected abuse. A $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
08 Aug 2018Abuse: Neglect
08 Aug 2018Abuse: Neglect
Investigated allegations of failing to provide a safe environment; found deficiencies in assessment and intervention, and assessed a $375 fine.
Abuse—Failed to provide safe environment
15 Jul 2018Inspection
15 Jul 2018Inspection
Concluded that a care plan was not followed, resulting in a physical altercation between two individuals.
Licensing—Failed to follow care plan
08 May 2018Inspection
08 May 2018Inspection
Found that medication orders were not followed.
Licensing—Failed to administer medication as ordered
21 Apr 2018Inspection
21 Apr 2018Inspection
Found that residents were not protected from harm due to failure to provide a safe environment, with a fine assessed.
Licensing—Failed to provide safe environment
06 Apr 2018Inspection
06 Apr 2018Inspection
Investigated allegations found failures to provide a safe environment and to assess and intervene, resulting in a fine.
Licensing—Failed to provide safe environment
06 Apr 2018Inspection
06 Apr 2018Inspection
Investigated and found a failure to self-report potential or suspected abuse. A $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
04 Apr 2018Inspection
04 Apr 2018Inspection
Found inadequate care planning related to falls.
Licensing—Failed to adequately care plan related to falls
27 Mar 2018Inspection
27 Mar 2018Inspection
Investigated a safety allegation and found a failure to protect residents from harm.
Licensing—Failed to provide safe environment
17 Feb 2018Inspection
17 Feb 2018Inspection
Identified a deficiency in the medication administration system and assessed a $250 fine.
Licensing—Failed to provide a safe medication administration system
17 Feb 2018Inspection
17 Feb 2018Inspection
Investigated an allegation of failing to report potential or suspected abuse and found a failure to self-report, resulting in a $750 fine.
Licensing—Failed to report potential or suspected abuse
05 Feb 2018Inspection
05 Feb 2018Inspection
Investigated an allegation of failing to provide a safe environment and identified a deficiency due to failure to assess and intervene.
Licensing—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Timber Town Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Timber Town Living directly. There is no cost for this service. We are compensated by the community you select.
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