Pricing ranges from
    $4,941 – 5,929/month

    Brookside Memory Care

    11045 SW Hall Blvd, Tigard, OR 97223
    • Assisted Living
    • Memory Care

    Compassionate, attentive, safe memory care

    I feel confident leaving my loved one here - compassionate, well-trained caregivers and med techs provide attentive, safety-focused memory care and regular family updates. The bright, beautiful, home-like facility, scratch-made meals, robust activities and secure, welcoming outdoor spaces have truly made a difference. Very pleased overall; a few minor improvements would make it outstanding.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.23·(26)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.7
    • Amenities

      4.5
    • Value

      1.0

    Pros

    • Compassionate, attentive caregiving
    • Skilled medication and clinical staff
    • Regular family communication and timely care-plan updates
    • Home-like, welcoming environment
    • Clean, well-maintained interior spaces
    • Bright architecture with high ceilings and natural light
    • Secure building and supervised outdoor walkways
    • Scratch-made meals with dietary accommodations
    • Proactive safety emphasis and planning
    • Engaging social programming and opportunities to wander
    • Smooth admissions and transition processes
    • Experienced leadership and cohesive teamwork

    Cons

    • Inconsistent clinical and day-to-day care quality
    • Gaps in fall-prevention and transfer-safety practices
    • Staffing instability and turnover affecting continuity
    • Management responsiveness and accountability gaps
    • Variable activity-program availability and consistency
    • Cost-to-value concerns for pricing and services
    • Surface-level cleanliness with backend operational lapses

    Summary of reviews

    Brookside Memory Care receives substantial positive feedback for the quality of frontline caregiving and the facility environment. Families commonly highlight caring, attentive staff — including med techs and nursing personnel — who communicate regularly with families and update care plans in a timely way. The building and common areas are frequently described as clean, bright and home-like, with high ceilings, abundant natural light and secure outdoor walkways that support residents' mobility and comfort. Dining is a repeat strength in many comments: meals prepared from scratch with options to meet dietary needs and an overall well-rounded menu.

    Care and staff performance are central strengths. Reviewers emphasize compassionate, experienced caregivers who engage residents socially and emotionally, and several accounts commend teamwork during challenging periods such as infection-control restrictions. That said, the body of feedback also shows variability in day-to-day clinical quality and operational consistency. Multiple accounts point to falls and injury events that have raised questions about transfer and fall-prevention practices, and at least one account prompted concerns following a resident's death. These items suggest prospective families should ask about the facility's current fall-prevention protocols, staff training, incident rates, and how clinical incidents are escalated and communicated.

    Activities and resident engagement are described unevenly. Many reviewers praise engaging programming, ample activity options, and space for residents to walk and socialize — a good fit for socially active individuals with dementia. Conversely, other comments cite a lack of activities or inconsistency in programming. This variability indicates that activity quality may depend on staffing, scheduling, or the particular unit; families may want to review current weekly activity calendars and staffing plans for engagement programs.

    Facility upkeep and safety present a mixed picture. Surface cleanliness, bright design, and a secure campus are widely praised. However, some feedback characterizes that cleanliness and presentation are stronger than behind-the-scenes operational practices, implying potential lapses in backend processes (for example, maintenance follow-through or clinical-support systems). Staffing stability is a related concern: turnover and staffing strain are mentioned as factors that can affect continuity of care.

    Management and cost issues are a recurring theme. Several reviewers commend leadership and management for responsiveness and strong operations, while others raise concerns about management accountability, ownership responsiveness, and communication tone. A number of comments also question the alignment of cost with value delivered, citing high fees relative to perceived service gaps. Taken together, the pattern is of a facility with many committed, capable caregivers and an attractive physical environment, but with operational and leadership inconsistencies that can affect outcomes. Prospective residents and families would be well served to inspect current staffing levels, turnover metrics, fall and incident data, activity schedules, and contract/fee terms before deciding.

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    Location

    Map showing location of Brookside Memory Care

    Brookside Memory Care is located at 11045 SW Hall Blvd, Tigard, OR, 97223.

    About Brookside Memory Care

    Brookside Memory Care sits in Tigard, Oregon, and offers a range of senior living services like independent living, assisted living, nursing care, and specialized memory care for people with Alzheimer's or dementia, and the place has a long family heritage in senior care going back to 1985, which shows in how they stick to values like dignity, integrity, and respect. People can schedule initial assessments to talk about care needs, and the community encourages new families to talk to current residents and their families for honest feedback, plus there's always a straightforward talk about costs, payment, and contract details so things are clear from the start. The facility provides private and ADA-accessible rooms, each with half baths, individual climate controls, personal phone lines, cable TV, Wi-Fi, washers and dryers, and emergency pull-cord systems in the room and bathroom, which helps a lot if there's an accident or need for help. Rooms come with handicap accessible showers and air conditioning, and companion options are available for folks who want that.

    The safety of residents gets top focus, so you'll find wet and dry sprinkler systems, secured keypad entry, and safety checks in the amenities, and the staff stays awake overnight-every night-with training in Alzheimer's and dementia care. Residents get care from a team that includes a medical director, registered nurse, coordinators, medical technicians, and a full culinary team, so support's always there, day or night, all year round. Healthcare help covers high acuity care, diabetic support, medication management, wound care, podiatry, occupational therapy, personal care services like bathing and toileting assistance, help with walking or wheelchairs, plus dressing and grooming. Activities run from music to crafts, fitness, wellness programs, and spiritual or cognitive support, with a big focus on one-on-one and small group memory care events for people facing memory loss and confusion. The person-centered approach means plans and activities always look at each person's needs and life history, not a one-size-fits-all method.

    There are two big outdoor patios, raised garden beds for anyone who likes to dig in the dirt, a secure walking path in the courtyard, and indoor community spots like a fireplace living room, an activity room with up-to-date tech, a reading room, and a TV lounge with a 75-inch screen. There's a dining room for regular meals, plus a private space for special gatherings, and the menu planning allows for vegan, gluten-free, low sodium, organic, or no-sugar meals, and guests can come eat too. Every room includes regular housekeeping and laundry, with building and grounds maintenance handled by staff, so nobody has to worry about fixing things or cleaning up. Residents and guests have on-site parking, and utilities like cable and internet are included.

    Brookside Memory Care uses a clear process that emphasizes upfront conversations, scheduled tours-including virtual visits-and careful reviews of everything from amenities and activity programs to care levels and payment. Senior care advisors help guide families through choices like assisted living, memory care, or nursing options, making sure everyone knows what to expect before moving in. Staff runs safety protocols like temperature screening and quarantine during emergencies, and keeps up regular wellness visits, pet therapy, and social events. The place feels homey and safe, and the community scores high with residents and families, holding a 4.4 out of 5 sentiment rating.

    People often ask...

    Brookside Memory Care offers competitive pricing, with rates starting at a cost of $4,941 per month.

    Brookside Memory Care offers assisted living and memory care.

    There are 12 photos of Brookside Memory Care on Mirador.

    The full address for this community is 11045 SW Hall Blvd, Tigard, OR 97223.

    No, Brookside Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R478
    StatusActive
    Facility typeResidential Care Facility
    Capacity42 residents
    LicenseeBrookside Memory Care LLC
    EffectiveAugust 9th, 2019
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    7

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    4

    Years

    09 Jan 2024Licensure
    Determined substantial compliance with meals service and food sanitation requirements.
    • DeficiencyComment
    12 Dec 2023Validation
    Determined substantial compliance with the rules after review, though multiple deficiencies were identified in areas including abuse reporting, care planning, health services, medication management, infection control, staffing, fire safety, and environmental maintenance.
    • DeficiencyComment
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyAdministration Compliance
    • DeficiencyStaff Training Requirements
    • DeficiencyCompliance With Rules Health Care
    20 Oct 2023Abuse: Neglect
    Identified a failure to properly care plan for the resident's needs to prevent future falls. This led to a fall and hip fracture, and a $500 fine was assessed.
    • AbuseFailed to properly plan care
    12 Jan 2023Licensure
    Determined substantial compliance with licensing rules overall, but identified significant deficiencies in kitchen cleanliness and food handling during the first visit.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyAdministration Compliance
    02 Jun 2022Abuse: Neglect
    Found failure to provide a safe environment, constituting neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to provide safe environment
    31 May 2022Inspection
    Investigated a complaint and found that a 30-day notice was not provided to the resident before an involuntary move-out.
    • LicensingFailed to comply with move-out, transfer or discharge requirements
    15 Mar 2022Abuse: Neglect
    Found a failure to provide a safe environment that resulted in abuse and neglect. A fine was assessed.
    • AbuseFailed to provide safe environment

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookside Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookside Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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