Heritage Pointe Rehabilitation and Healthcare Center sits in historic Doylestown, Pennsylvania, right on Main Street, so folks can walk to stores, restaurants, and nearby places if they want, and with 130 certified beds, the place has room for a good number of residents who may need different types of care-long-term, rehabilitation, hospice, or maybe just respite care for a few days. The building is spacious and undergoing renovations here and there, and the owners, Heritage Pointe LLC, directly own the facility with several indirect owners like Pa Noble Parentco LLC, Star PA I Holdings LLC, and Moshe Stern involved too, while Prestige Healthcare Administrative Services handles some of the administration, though there's no clear information about who manages everything day to day or about all the folks running the place.
Residents get an average of 3.58 nurse hours per day, with a nurse turnover rate near 53%, which seems high for some folks, but the staff has a mix of skilled nurses, doctors, therapists, and even includes psychiatrists and psychoanalysts, all working together to make sure care plans are tailored for each person, and the Assistant Director of Nursing is NaTasha Rodriguez, while Christina Kelley looks after social services, and Steffanie McKay is the social worker, with Nabila Asad heading up the activities, setting up all sorts of events through the recreational department. Heritage Pointe partners with primary care providers to help people recover and avoid rehospitalizations, using programs like their Spark Rehabilitation Program, which is good if someone has cardiac or pulmonary issues such as CHF, COPD, and sepsis, and their therapy services cover physical, occupational, and speech needs. The center aims for what they call Resident Centered Care within their Rapid Recovery Program, which means care plans try to meet all resident needs as best they can, and for folks moving from hospital stays through rehab and possibly back home, they try to make that transition smooth and safe.
The inspection records show some problems the center has had, as there were ten deficiencies in the December 5, 2024 inspection, including issues like not always getting food from approved sources and problems with garbage disposal, plus needing to improve how they make care plans. The focus overall is to provide high-quality care in a place that tries to feel warm and welcoming, with health and wellness features and amenities for comfort and recovery, and their range of services blends skilled nursing care available 24 hours, specialized healthcare, and support for those needing rehabilitation, long-term help, or even end-of-life care through hospice, all while activities and dedicated teams try to help each resident reach goals and, when possible, return home.
