Overall sentiment across the reviews is strongly positive: reviewers consistently describe Sharon's Personal Care Home as a small, home-like community with caring, respectful staff and hands-on owner involvement. Multiple reviewers emphasize a family-like atmosphere and recommend the home, noting that owners and staff are attentive to residents and focused on individualized care. Cleanliness and a bright environment are also repeatedly mentioned, supporting the impression of a well-kept, resident-centered setting.
Care quality and staffing emerge as central themes. Reviews indicate that medications are managed responsibly and that staff deliver respectful, competent care. The owner’s personal attention to residents is frequently highlighted and appears to contribute significantly to the facility’s family atmosphere and positive reputation. At the same time, staffing levels are a recurring concern: reviewers report limited staffing, instances where only one staff member worked during observations, and the perception that staff are stretched thin. Several comments note that cooking is done by a single person, which reinforces the sense of a small operation but also suggests possible strain on personnel and reliance on a few key individuals.
Facilities and room quality show some variability. Many reviews praise the overall clean, bright environment and specifically point out that the upstairs sitting room is pleasant. However, reviewers also note that some rooms are nicer than others and that the downstairs sitting room was not observed by at least one reviewer, which may indicate uneven common-area quality or limited access. Practical maintenance issues are mentioned as well—specifically, a fireplace that is not working—and some reviewers suggested that COVID-era improvements (likely related to infection control or facility upgrades) are still needed.
Dining and activities are frequently cited as positives. Reviewers appreciate home-cooked meals, the use of fresh produce, and seated communal dining. The availability of activities, such as bingo and occasional entertainment, contributes to a sense of engagement for residents. These elements reinforce the home-like, personalized care model rather than a resort- or country-club style facility; several reviewers explicitly note that the home is comfortable rather than swanky, and that it represents good value rather than being the cheapest option.
Management and communication receive mixed marks. While many reviewers praise owner involvement and recommend the home, there are specific mentions of poor follow-up when prospective families contacted the facility. This suggests room to improve responsiveness and outreach processes. Combined with limited staffing, these communication lapses could impact the experience of prospective residents or families and might point to capacity constraints in administrative functions as well as direct care.
In summary, the dominant pattern is a strong endorsement of Sharon's Personal Care Home as a clean, caring, family-oriented facility with attentive owners and competent staff, good home-cooked meals, and engaging basic activities. Key concerns are its small scale and limited staffing—sometimes down to one staff member or a single cook—which can stretch resources and produce variability in room quality and common areas. Additional attention to follow-up/communication with inquiries and to some maintenance or COVID-era upgrades would address the most frequently mentioned drawbacks. For families seeking a warm, resident-focused environment and willing to accept a smaller-scale operation (and its trade-offs), reviewers generally consider Sharon’s a good-value, highly recommendable choice.
