I toured and moved my mom in here and I'm very pleased. The building is clean, well-kept and bright, the apartments are attractive and comfortable, and common areas/grounds are lovely. Staff were consistently friendly, professional and attentive - the director was informative and helpful, and the memory-care unit felt secure and well-staffed. The dining (chef-driven menu), activities, therapy and on-site amenities (salon, library, gym, chapel, courtyards) are excellent. Overall a warm, homey community I'd recommend.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.11·(91)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.3
Meals
4.1
Amenities
4.1
Value
2.0
Pros
Compassionate and personable caregiving staff
Attentive, supportive admissions and move-in process
Assistance with benefits and administrative matters
Clean dining rooms and attentive dining service
Transportation and scheduled bus trips
Controlled access and security features for memory care
Multiple room-size and pricing options
Responsive move-in support (furniture placement)
Cons
Inconsistent staffing levels and responsiveness
Limited onsite skilled-nursing coverage
Gaps in dementia-specific staff training and engagement
Variable staff professionalism and conduct
Inconsistent family communication and incident notification
Pricing transparency and unexplained rate increases
Mandatory in-house pharmacy and medication inflexibility
Variability in facility condition and ongoing renovations
Activity engagement variability for memory-care residents
Front-desk availability and information gaps
Weaknesses in monitoring and securing resident belongings
Infection-control and outbreak management concerns
Inconsistent personal-care and bathing assistance
Operational disruptions from renovations and staffing changes
Summary of reviews
Brookdale Harrisburg presents as a well‑appointed senior living community with many families praising its warm, home‑like atmosphere, onsite amenities, and breadth of social programming. Strengths commonly described include an attentive admissions process, helpful leadership, and individualized move‑in support. Facility features that receive consistent positive mention are spacious private rooms (often with walk‑in showers and safety features), pleasant outdoor spaces and courtyards, a range of amenities (salon, library, therapy room), and an active calendar of events and outings. Dining and therapy services draw frequent compliments, and many families note strong rapport between long‑tenured staff and residents.
Care quality reviews are mixed and appear dependent on clinical expectations and timing. Numerous families describe compassionate caregiving, responsive wellness staff, and good day‑to‑day assistance; others highlight limited clinical depth onsite — specifically constrained skilled‑nursing coverage and periods without an RN present. Several reviewers pointed to delays in incident notification and variable attention to personal‑care tasks (for example, inconsistent bathing assistance). Memory‑care programming is organized and physically secure, but several accounts indicate the level of dementia‑specific engagement and training can be inconsistent, producing variable experiences for residents with moderate to advanced cognitive needs.
Staff culture and management receive both praise and criticism. Positive comments emphasize helpful, informed directors and staff who form meaningful relationships with residents and families, with examples of proactive leadership and successful family events. At the same time, reviewers describe uneven staff professionalism and responsiveness, front‑desk coverage gaps, and periods of short staffing that affect timeliness of care. Communication patterns vary: some families receive thorough updates and inclusion in care planning, while others note lapses in follow‑up or unclear explanations after changes or incidents.
Dining and activities are overall strengths for many residents. The community offers an extensive activities program (movie nights, game nights, outings, holiday celebrations) and organized trips, plus individualized therapy services that families find valuable. However, activity engagement for residents in the memory‑care unit is described as inconsistent by some relatives; families seeking more intensive dementia programming should assess current staffing and activity implementation during a visit.
Facility condition and operations show heterogeneity. Many reviewers emphasize a clean, well‑kept environment with attractive landscaping, while others describe dated areas and ongoing renovations that have affected the facility’s appearance and daily routines. Operational concerns include a policy requiring use of the facility pharmacy, occasional sanitation or odor concerns in private rooms, monitoring of personal belongings, and instances of inconsistent housekeeping. Financial clarity is a recurring theme: families report unexpected rate increases and request clearer pricing explanations and fee transparency.
Notable patterns to consider when evaluating Brookdale Harrisburg: 1) strong social, amenity and wellness offerings that support resident quality of life; 2) positive interpersonal relationships with many staff and leaders, tempered by variability in staff responsiveness and professionalism; 3) limited onsite skilled‑nursing depth relative to higher acuity needs and documented variability in dementia‑specific engagement; and 4) operational issues including pharmacy policy, pricing transparency, and periodic facility maintenance or renovation impacts. Prospective residents and families would benefit from in‑person visits at different times of day, direct conversations about clinical staffing (RN availability, LPN/aide ratios), clarity on pharmacy and billing policies, and targeted observation of memory‑care activities before committing.
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Location
Brookdale Harrisburg is located at 3560 N Progress Ave, Harrisburg, PA, 17110.
About Brookdale Harrisburg
Brookdale Harrisburg belongs to the Brookdale Senior Living group, serving older adults since 1978 with a variety of care choices including independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities all in one spot, and it's got a Pennsylvania state license number 316110 for personal care homes, so you know it follows those rules. The place has pet-friendly apartments with plenty of natural light where residents can make the space their own, and rooms come with cable TV, emergency call systems, and options for either furnished or unfurnished layouts, so you can pick what suits you best while you're there, and the bathrooms are all private, which is handy and comfortable. You'll find a lot of shared spaces like a library, residents' lounge, salon, swimming pool, and cozy areas with fireplaces and relaxed seating that make it feel like home, and the grounds have a covered patio with colorful chairs, tables for eating outdoors, a grilling area for cookouts, and a landscaped courtyard full of flowers around a big central tree, plus easy-to-walk paths for moving around in the fresh air. People like that there's laundry service, computer rooms, Wi-Fi, and transportation for errands or medical appointments, and there's even a shuttle for outings if you want to go someplace, and the staff is there 24 hours a day, every day, in case there's an emergency or someone needs help with medication reminders, bathing, getting dressed, grooming, walking or getting to meals or socials, and they have Service Care Plans so you just pay for what you need, not extra things you don't. Brookdale Harrisburg offers restaurant-style dining with home-cooked meals made to be nutritious and satisfying, and you can share these meals in bright, clean dining rooms or outside when the weather's nice, and the team makes a gentle effort to let people stay as independent as possible, helping only where somebody really needs it-this goes for memory care, too, with special spaces, therapy rooms and programs for those living with Alzheimer's or other types of dementia, and little reminders and guidance around the clock for safety and comfort, also involving families when possible. The facility hosts social clubs, events, gardening, games, reading groups, church services, cultural programs, and activities using entertainment rooms and big indoor spaces, so folks can stay busy, talk, laugh, share experiences, or play a puzzle while staff help as much or as little as residents ask for, and there's also access to outside gardens and resident lounges. If therapy is needed, there are rooms with parallel bars, exercise balls and such to support occupational, speech, or physical therapy sessions. Inside, the setting feels comfortable and cheerful, with staff saying hello and treating people kindly each day, making sure privacy and dignity are respected. The Brookdale Harrisburg community also lets residents connect with loved ones on social media like Skype or Facebook, which helps people stay close to their families and friends even if they're not close by, and the staff can help with reading, escorting to checkups, or just listening when someone needs company. The community has additional locations in places like Downingtown, Chester Spring, and Coatesville, so they've got some experience with senior living, and their trained staff provides skilled nursing if folks need more help, plus general counseling and in-home care with Home Helpers for medical and housekeeping needs if someone wants to stay in their apartment. All in all, Brookdale Harrisburg provides a steady, safe, and welcoming environment for older adults looking for independent living, help with daily life, or specialized care for memory problems, with a broad range of on-site amenities, a friendly group of staff members, and a strong focus on keeping life engaging and comfortable.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Harrisburg offers competitive pricing, with rates starting at a cost of $4,441 per month.
Brookdale Harrisburg offers independent living, assisted living, and memory care.
There are 24 photos of Brookdale Harrisburg on Mirador.
Yes, Brookdale Harrisburg allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3560 N Progress Ave, Harrisburg, PA 17110.
No, Brookdale Harrisburg does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Observed multiple deficiencies related to medication storage, labeling, and administration, including unlocked meds, unissued OTCs, and mismatched labeling. Violations cited.
2600Meds and Syringes Locked
2600Prescription Current
2600Resident's Meds Labeled
2600Labeling OTC/CAM
2600Implement Storage Procedures
2600Follow Prescriber's Orders
08 Jul 2025Inspection
08 Jul 2025Inspection
Investigated found numerous deficiencies in care records, medication management, safety, and abuse reporting, leading to a first provisional license being issued.
Issued a FIRST PROVISIONAL license due to extensive deficiencies in resident safety, care, and record-keeping across multiple areas.
2600.5.aDHS Access
2600.15.aResident Abuse Report
2600.16.cWritten Incident Report
2600.42.bAbuse
2600.42.bAbuse
2600.81.aAccomodation
2600.187.dFollow Prescriber's Orders
2600.224.aPreadmission Screen Form
2600.225.aAssessment
2600.231.bMedical Evaluation
2600.231.eNo Objection Statement
2600.233.cKey-Locking Devices
2600.234.aAdmission Support Plan
2600.236Staff Training
2600.183.bMeds and Syringes Locked
2600.184.bLabeling OTC/CAM
2600.185.aImplement Storage Procedures
2600.187.cRefusal of Medication
2600.190.bInsulin Injections
2600.225.cAdditional Assessment
2600.227.gSupport Plan Signatures
10 Jul 2024Inspection
10 Jul 2024Inspection
Found multiple deficiencies in fire safety, medical evaluations, medication management, restraints, and preadmission screening.
2600.132.aMonthly Fire Drill
2600.141.aMedical Evaluation
2600.141.b.1Annual Medical Evaluation
2600.183.bMeds and Syringes Locked
2600.185.aImplement Storage Procedures
2600.187.aMedication Record
2600.187.cRefusal of Medication
2600.187.dFollow Prescriber's Orders
2600.202Prohibitions
2600.224.aPreadmission Screen Form
2600.233.cKey-Locking Devices
03 Jan 2024Inspection
03 Jan 2024Inspection
Investigated an allegation of abuse and found deficiencies in reporting to authorities, notifying designated persons, submitting final incident reports, and staff interactions with a resident.
2600.15.aResident Abuse Report
2600.15.dResident Abuse-Notification
2600.16.dFinal Incident Report
2600.42.bAbuse
16 May 2023Inspection
16 May 2023Inspection
Identified multiple deficiencies related to resident contracts, privacy, safety, and record-keeping.
—Residency contract signing requirements
—Privacy rights
—Locking poisonous materials
—Trash receptacles
—Ventilation
—Surfaces
—Emergency procedures submission
—Rabies vaccination for pets
—Safety inspection and fire drill
—Evacuation time
—Content of resident records - death certificates
18 May 2022Inspection
18 May 2022Inspection
Identified multiple deficiencies related to abuse reporting, staff qualifications, medication documentation, emergency numbers posting, and resident records security.
2600.42bAbuse
2600.54aDirect Care Staff
2600.91Emergency Telephone Numbers
2600.187aMedication Record
2600.254aRecords Discharge/Active
2600.15aResident Abuse Report
15 Feb 2022Inspection
15 Feb 2022Inspection
Identified multiple deficiencies in safety training, evacuation drills, vehicle documentation, medication storage, medical evaluations, resident contracts, abuse reporting, incident reporting, and door locking signage.
2600Fire safety orientation for staff
2600Evacuation drill timing
2600Vehicle inspection documentation
2600Medication storage compliance
2600Storage procedures for medications/equipment
2600Medical evaluation for SDCU admission
2600Preadmission cognitive preadmission screening
2600Resident-home contract disclosures for SDCU
2600Reporting of abuse
2600Timing of incident reporting to the Department
2600Posting of lock operation directions
22 Dec 2021Inspection
22 Dec 2021Inspection
Found no deficiencies.
20 Oct 2021Inspection
20 Oct 2021Inspection
Issued a regular license following renewal.
19 Jan 2021Inspection
19 Jan 2021Inspection
Found no deficiencies.
03 Dec 2020Inspection
03 Dec 2020Inspection
Issued a regular license renewal for a Personal Care Home with a Secure Dementia Care Unit.
23 Apr 2020Inspection
23 Apr 2020Inspection
Determined that the submitted plan of correction was accepted and fully implemented.
30 Oct 2019Inspection
30 Oct 2019Inspection
Determined that the identified issues were fully addressed and ongoing compliance must be maintained.
30 Sept 2019Inspection
30 Sept 2019Inspection
Agency renewed the license and issued a certificate of compliance after review. It noted that an onsite inspection would occur at least once every twelve months.
17 Dec 2018Inspection
17 Dec 2018Inspection
Cited multiple deficiencies including failure to promptly report abuse, food safety issues, and incomplete resident care planning.
2600.103(e)Abuse reporting/notice of staff suspension
2600.15(c)Plan of supervision or notice of suspension
2600.103(i)Outdated or spoiled food may not be used
2600.234(d)Plan of correction/revision of care plans
08 May 2018Inspection
08 May 2018Inspection
Detected discrepancies between glucometer readings and MAR documentation for residents, signaling failures in medication-related record-keeping and monitoring procedures.
Type A55 Pa.Code §2600.85(a)Medication storage and handling by staff
Type A55 Pa.Code §2600.185(a)Safe storage, access, security, distribution and use of medications and medical equipment by trained staff
27 Feb 2018Inspection
27 Feb 2018Inspection
Issued a regular license following renewal application and enclosed it.
20 Nov 2017Inspection
20 Nov 2017Inspection
Identified violations for failing to report suspected abuse promptly and for not completing preadmission medical evaluations within the required timeframe.
55 Pa Code §2600.15(a)Reporting of suspected abuse
55 Pa Code §2600.231(b)Preadmission screening within 72 hours prior to admission to a secured dementia care unit
31 May 2017Inspection
31 May 2017Inspection
Found multiple violations related to staffing, medical documentation, admission screenings, and resident care processes during licensing actions.
2600.63(a)Regulation 2600.63(a)
2600.85(a)Regulation 2600.85(a)
2600.87(d)Regulation 2600.87(d)
2600.224(a)Regulation 2600.224(a)
2600.187(a)Regulation 2600.187(a)
2600.227(g)Regulation 2600.227(g)
17 Feb 2017Inspection
17 Feb 2017Inspection
Granted a regular license following renewal, with set capacity and dementia care unit details.
21 Jun 2016Inspection
21 Jun 2016Inspection
Identified several regulatory deficiencies during a survey, including missing medication records, incomplete preadmission screenings, unsafe use of portable heaters, lighting issues, and inadequate fire-drill documentation.
55 Pa.Code §2600.132(c)Plan of Correction/Documentation of Fire Drills
55 Pa.Code §2600.127(a)Portable Space Heaters Prohibited
55 Pa.Code §2600.224(a)Evidence - Staff Training
55 Pa.Code §2600.101(j)(7)Light/Bulb Replacement
55 Pa.Code §2600.131(a)Bedside Lighting in Resident Rooms
55 Pa.Code §2600.224(a)Evidence - Training (Additional)
22 Mar 2016Inspection
22 Mar 2016Inspection
Issued a regular license following renewal application.
07 Mar 2016Inspection
07 Mar 2016Inspection
Identified the use of the term 'assisted living' in marketing materials and online content and imposed a monetary penalty.
Act 56 of 2007; 62 P.S. § 1057.3(i); 55 Pa.Code § 2600.18Description of Violation (advertising using the term 'assisted living')
18 Feb 2016Inspection
18 Feb 2016Inspection
Identified a violation for using the term 'assisted living' in advertising for a residence that was not licensed as an assisted living facility.
55 Pa.Code § 2600.18Regulation
07 Aug 2015Inspection
07 Aug 2015Inspection
Investigated a licensing action and found violations related to staff qualifications, storage of poisonous materials, and kitchen sanitation.
Type A2600.54(a)Direct care staff qualifications
2600.82(c)Poisonous materials must be kept secured
Type B2600.163(b)Sanitary practices in kitchen areas
20 May 2015Inspection
20 May 2015Inspection
Identified several deficiencies including residents exposed to excessively hot water, lack of annual medical evaluations, and evacuation times not meeting requirements.
2600.89(b)Hot water temperature in areas accessible to residents
2600.141(b)(1)Medical evaluation at least annually
2600.132(d)Evacuation and fire drill times
31 Mar 2015Inspection
31 Mar 2015Inspection
Granted a renewal with a certificate of compliance for a personal care home to operate, with a 65-person limit and site address.
17 Mar 2014Inspection
17 Mar 2014Inspection
An investigation found deficiencies related to sanitary conditions, incomplete first-aid supplies, and unsecured exit doors during the visit.
Type A55 Pa.Code § 2600.85(a)Sanitary conditions shall be maintained.
55 Pa.Code § 2600.87First aid kit contents.
Type A55 Pa.Code § 2600.233(d)Doors to unsafe areas must be locked.
10 Mar 2014Inspection
10 Mar 2014Inspection
Issued a regular license after renewal for a Personal Care Home in Harrisburg, with a capacity of 65, valid for the specified period.
17 Oct 2013Inspection
17 Oct 2013Inspection
Investigated a resident incident and related governance issues, revealing several regulatory deficiencies in reporting, care planning, and sanitation.
Type A2600.15(c)Abuse reporting
2600.81(a)Sanitary conditions shall be maintained
02 Jul 2013Inspection
02 Jul 2013Inspection
Investigated violations for failing to report a resident incident promptly and for unsecured medication records, indicating non-compliance with reporting requirements.
55 Pa.Code § 2600Regulation 55 Pa.Code 2600
12 Mar 2013Inspection
12 Mar 2013Inspection
Issued a regular license after confirming compliance with 55 Pa. Code Chapter 2600 Personal Care Homes. No violations were cited.
29 May 2012Inspection
29 May 2012Inspection
Identified a medication-related violation involving expired medications found on site during a licensing visit.
55 Pa.Code §2600.183(d)Only current prescription, OTC, sample and CAM for individuals living in the home may be kept in the home
14 Feb 2012Inspection
14 Feb 2012Inspection
Identified two deficiencies: residents' contracts were not signed by the residents and medication records did not document some administrations.
55 Pa.Code §2600Resident contracts
55 Pa.Code §2600Medication records and drug administration
18 Nov 2011Inspection
18 Nov 2011Inspection
Investigated a mobility/placement planning deficiency for a resident who required continuous supervision due to mobility needs and prior falls; placement planning and related documentation were not adequately addressed.
Investigated a resident incident of neglect; found a violation of residents' rights after a resident was found injured and transported to the hospital.
55 Pa.Code § 2600Residents' rights
28 Jan 2011Inspection
28 Jan 2011Inspection
Identified deficiencies related to staff qualifications and resident placement. One direct care staff member lacked active nurse aide registration, and a resident was not placed in the secured dementia care unit.
55 Pa.Code § 2600Direct care staff qualifications
55 Pa.Code § 2600Resident medical evaluation/placement
14 Dec 2010Inspection
14 Dec 2010Inspection
Identified a deficiency in staff training and competency when direct care staff performed unsupervised ADL tasks before completing the required training.
55 Pa.Code §2600Direct care staff training/competency
30 Sept 2010Inspection
30 Sept 2010Inspection
Concluded a settlement to resolve a licensing dispute and set terms for continued operation. The agreement outlines conditions under which operation would continue.
05 Aug 2010Inspection
05 Aug 2010Inspection
Found deficiencies related to medication records, staff training, door-locking devices, and fire drill scheduling.
55 Pa.Code § 2600Staff training in fire safety and emergency preparedness
55 Pa.Code § 2600Resident medication lists and records
55 Pa.Code § 2600Posting of locking device operations near the device
05 Jan 2010Inspection
05 Jan 2010Inspection
Investigated a complaint and found deficiencies in the development of policies and procedures to handle incidents.
55 Pa.Code § 2600Written policies and procedures for prevention, reporting, notification and management of incident and conditions
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Mirador Living is not affiliated with the owner or operator(s) of Brookdale Harrisburg. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Harrisburg directly. There is no cost for this service. We are compensated by the community you select.
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