Sunrise of Haverford

    217 W Montgomery Ave, Haverford, PA 19041
    • Assisted Living
    • Memory Care

    Caring, clean, homey senior community

    I chose this community for my mom and have been very pleased - the staff are caring, responsive, and know the residents, the facility is clean and safe, and meals are enjoyable. Rehab and nursing support are strong, there are plenty of engaging activities, and tours and move-in were warm and smooth. It feels homey and family-friendly; I would recommend it to others.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.35·(95)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      2.5

    Pros

    • Compassionate, resident-focused staff
    • Clean, well-maintained public spaces
    • Chef-prepared, appealing meals
    • Extensive activity and recreation program
    • Robust memory-care programming
    • On-site bistro and varied dining options
    • Variety of apartment and room sizes
    • Pet-friendly accommodations
    • Medication-delivery service
    • Secure emergency alert systems
    • Rehabilitation and therapy services
    • Transportation and shopping outings
    • Indoor amenities (library, movie theater, game room)
    • Helpful admissions and concierge team
    • Flexible dietary accommodations
    • Accessible location near hospitals and shopping

    Cons

    • Inconsistent staffing levels and high staff turnover
    • Variable family communication and transparency
    • Occasional inconsistent dining quality and temperature
    • Limited usable outdoor and walkable grounds
    • High cost with potential fee increases
    • Constrained visitor parking availability
    • Variable housekeeping and sanitation practices
    • Management responsiveness and leadership gaps
    • Limited capacity in certain care levels
    • Dining-room crowding and space constraints
    • Gaps in new-resident orientation and transition supports
    • Billing and invoicing communication problems
    • Rigid visitation and privacy-policy enforcement

    Summary of reviews

    Sunrise of Haverford presents as a well-appointed, traditionally styled senior living community with many elements families value: an attractive physical plant with updated public spaces, an on-site bistro, library, movie theater and varied indoor amenities, and a range of apartment sizes. The community is positioned close to local shops and hospitals, offers transportation and outings, and accommodates pets. Several mentions of thoughtful design details (porches, shower ledges, colorful entrance areas) and accessible clinical services (rehab, podiatry visits) reinforce a picture of a facility oriented toward resident comfort and convenience.

    Care quality and staff interactions are consistently cited as strengths. Reviewers commonly describe caregivers and nursing staff as compassionate, attentive, and knowledgeable; families frequently note close personal relationships between staff and residents, regular health monitoring, medication-delivery service, and secure emergency alert systems. Memory-care programming is repeatedly characterized as active and engaging, with specialized activities, courtyard access, and routines that support residents’ daily rhythm. Rehabilitation and therapy services are also noted as effective by several families.

    Dining is an often-highlighted positive: chef-prepared meals, appealing aromas, and the ability to accommodate special diets and requests are recurring themes. The community’s bistro and meal-service flexibility are seen as strengths. That said, reviews indicate variability in dining experience—some families praise excellent food while others cite cold meals or limited menu variety at times—suggesting service consistency and meal-temperature control are areas to monitor during a tour or trial stay.

    Activities and social life are a clear asset. The recreation calendar appears broad and active: exercise classes, choir, arts and crafts, outings, and cognitive programming are available across care levels. Memory-care units receive particularly favorable notes for engagement. At the same time, a number of families express a desire for more intellectually stimulating or varied afternoon programming beyond games and movies, indicating opportunity to broaden activity types for some residents.

    Facility-level concerns cluster around operations and communication. Staffing levels and turnover are frequently raised: caregivers are described as dedicated but frequently overworked, and staffing shortages can slow response times and affect service consistency. Family communication and transparency show variability—examples include delayed or unclear updates, billing and invoice communication problems, and inconsistent orientation for new residents. Some reviewers report management responsiveness and leadership as uneven; conversely, others praise specific admissions or executive staff members, suggesting leadership experience can differ by team or period.

    Other practical considerations noted across reviews include limited usable outdoor/walking areas for residents with mobility needs, constrained visitor parking, intermittent housekeeping/service inconsistencies, and the facility’s premium cost structure with potential fee increases. Capacity constraints in particular care levels (limited availability for immediate move-in) are also mentioned, which may affect placement timing.

    Overall, Sunrise of Haverford appears to offer strong day-to-day resident interaction, appealing dining options, and an active social program within a home-like, well-maintained environment. Prospective residents and families should prioritize an in-person visit focused on current staffing levels, meal service consistency, outdoor accessibility, parking logistics, the orientation process for new residents, and clarity around fees and billing practices. A short trial or respite stay may help evaluate operational consistency (response times, housekeeping, dining temperature, and family communication) before committing long term.

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    Location

    Map showing location of Sunrise of Haverford

    Sunrise of Haverford is located at 217 W Montgomery Ave, Haverford, PA, 19041.

    About Sunrise of Haverford

    Sunrise of Haverford takes a person-centered care approach where the staff really does try to get to know each resident, focusing on respect and individuality, and you can see that in the way the Designated Care Managers and Life Enrichment Managers organize daily life based on what people want or need, so there are different programs for independent living, assisted living, memory care, skilled nursing, short-term stays, hospice care, and even Dignity Home Care. There's a special Reminiscence Neighborhood for people with Alzheimer's or other types of memory loss that's set up to reduce confusion and help residents feel safe, with dedicated caregivers around the clock for companionship and support. You'll find everything from walking and wheelchair help to a full activities program with art classes, fitness, games, educational events, and day trips to Philadelphia and Ardmore, which isn't far away, and those excursions are planned with safety and support in mind.

    The building itself has lots of thoughtful details, like handrails in the hallways, safety features such as sprinkler systems, handicap-accessible areas, and even a model bathroom, which is good for anyone who might worry about moving around. The place is pet-friendly, so residents can keep their pets, and there are cozy indoor sitting areas, activity rooms, a game room, and a lobby, plus a wrap-around porch and a little secret garden outside, which people like for visits or quiet relaxing. There's Wi-Fi throughout, cable TV, and a bistro for snacks all day, and you can dine in the big dining room with chef-prepared meals made from fresh ingredients, or request suite dining if you want it quieter, plus special events like cooking classes, holiday meals, chef demonstrations, Sunday brunches, and generational dinners.

    If someone needs help with bathing, dressing, or medication, personal care assistants are there, and laundry and housekeeping are handled regularly, so you don't have to worry about chores. Room options include kitchens or kitchenettes, and some have washers and dryers, and there's on-site therapy-physical and occupational-with medical support like nurses, wound care, podiatry, and medication management right in the community. Residents with higher needs can get skilled nursing care, and there's hospice care for those who need comfort at the end of life, so you see a wide range of support under one roof, and the front-line staff has been around so long that folks say it feels familiar and steady.

    For memory care, the community offers specialized programs and safe layouts to help those with dementia or Alzheimer's live with more comfort and fewer worries about wandering, with activities centered on their needs so they're engaged but not overwhelmed. Maintenance and building services are covered, and scheduled transportation helps residents get to appointments and run errands, so family doesn't have to take care of every little trip. The electronic health record system, Sunrise CareConnect, keeps track of care and makes updates easier for the team. Residents can choose independent, maintenance-free living if they're healthy and active, or move into assisted living or memory care when they need more help. Sunrise of Haverford has been doing this for over thirty-five years, with meals and activities winning awards for quality and variety, but the real highlight is how staff and residents build strong bonds over time.

    About Sunrise Senior Living

    Sunrise of Haverford is managed by Sunrise Senior Living.

    Sunrise Senior Living is one of the largest senior care operators in North America, managing over 270 communities across the United States and Canada with approximately 22,000 employees. Founded in 1981 by Paul and Terry Klaassen in Oakton, Virginia, Sunrise pioneered the Victorian mansion-style senior living community design, inspired by Dutch senior care models and European hospitality concepts. Headquartered in McLean, Virginia, Sunrise offers a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and hospice coordination.

    The company's signature memory care programs include Terrace Club Neighborhoods for residents with early to moderate memory loss, and Reminiscence Neighborhoods for those with advanced Alzheimer's and dementia. As an Authorized Validation Organization, Sunrise practices the Validation Method—which they call "exquisite listening"—using empathy-based communication techniques to reduce anxiety and improve quality of life for memory care residents. Their Live With Purpose™ programming engages residents through personalized activities aligned with their interests and life experiences.

    Sunrise leverages advanced technology including Sunrise CareConnect, an electronic health record system built on PointClickCare technology that enables real-time documentation, comprehensive health tracking, and remote access for healthcare providers. The Road Home Program offers specialized 30-day transitional care for seniors discharged from hospitals or rehabilitation centers, providing medication management and 24/7 support.

    The company has achieved notable sustainability certifications, with facilities earning WELL Health-Safety Rating, WELL Equity Rating, ENERGY STAR® certifications, and LEED Silver designation. Sunrise communities feature Individualized Service Plans, Designated Care Managers, and welcome pets, with many locations maintaining community cats or dogs. After celebrating 40 years in 2021, Sunrise continues its mission to champion quality of life for all seniors through their resident-centered, holistic approach to senior care.

    People often ask...

    Sunrise of Haverford offers competitive pricing, with rates starting at a cost of $3,700 per month.

    Sunrise of Haverford offers assisted living and memory care.

    There are 50 photos of Sunrise of Haverford on Mirador.

    The full address for this community is 217 W Montgomery Ave, Haverford, PA 19041.

    No, Sunrise of Haverford does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number144920
    Facility typeFull
    License classLicensed
    Capacity98 residents
    LicenseeSZR HAVERFORD AL OPCO LLC
    Care servedPersonal Care Homes
    EffectiveJune 8th, 2026
    ExpiresJanuary 1st, 2027
    Special certificationSpecial Care Unit (capacity 28)
    View the official license record

    Inspection Reports

    16

    Reports

    0

    Type A Citations

    2

    Type B Citations

    0

    Complaints

    6

    Years

    24 Mar 2025Inspection
    Identified multiple deficiencies in regulatory compliance across posting notices, safety practices, and resident care, with the agency determining the corrective actions were fully implemented.
    • 2600.3.c.Post Current License
    • 2600.51Criminal History Checks
    • 2600.65.fTraining Topics
    • 2600.82.c.Locking Poisonous Materials
    • 2600.91Emergency Telephone Numbers
    • 2600.101.jLighting/Operable Lamp
    • 2600.103.gStoring Food
    • 2600.107.cFood/Water 3 Day Supply
    • 2600.162.c.Menus Posted
    • 2600.187.dFollow Prescriber's Orders
    • 2600.234.bSupport Plan Needs Elements
    26 Nov 2024Inspection
    Found deficiencies in treating residents with dignity and respect and in completing cognitive preadmission screenings within 72 hours prior to securing a dementia unit admission.
    • 2600.42cTreatment of residents; dignity and respect
    • 2600.231cPreadmission screening; cognitive screening prior to secured dementia care unit admission
    25 Jul 2024Inspection
    Found multiple deficiencies in contracts, abuse, staff training, resident rights education, bedside lighting, sanitation, and equipment.
    • Type B2600. 25.b.Contract Signatures
    • Type B2600. 42.b.Abuse
    • 2600. 65.d.Initial Direct Care Training
    • 2600. 65.f.Training Topics
    • 2600. 65.i.Training Record
    • 2600. 85.a.Sanitary Conditions
    • 2600. 95.Furniture and Equipment
    • 2600. 101.j.Lighting/Operable Lamp
    • 2600. 191.Resident Right to Refuse
    15 Mar 2023Inspection
    Found no deficiencies.
    12 Jan 2023Inspection
    Investigated alleged abuse and neglect and found multiple deficiencies in care, safety, sanitation, and medication management.
    • 2600.42.bAbuse
    • 2600.42.cTreatment of Residents
    • 2600.66.bTraining Plan Content
    • 2600.85.aSanitary Conditions
    • 2600.86.bBathroom
    • 2600.87Lighting
    • 2600.95Furniture and Equipment
    • 2600.101.oWalls, Floors, Ceilings
    • 2600.124Notice to Fire Department
    • 2600.132.fAlternate Exit Routes
    • 2600.162.eMenu Changes
    • 2600.184.cSample Prescription Meds
    • 2600.185.aImplement Storage Procedures
    • 2600.187.aMedication Record
    • 2600.187.dFollow Prescriber’s Orders
    07 Jun 2022Inspection
    Identified missing incident reports in two residents' records.
    • 2600.252Content of Resident Records
    08 Apr 2022Inspection
    Found no deficiencies. Previously cited items were withdrawn.
    08 Feb 2022Inspection
    Found no deficiencies.
    26 Jan 2022Inspection
    Found no deficiencies.
    29 Sept 2021Inspection
    Issued a regular license following renewal for a personal care home; the license permits care for up to 98 residents, including a 25-bed secure dementia care unit, and is valid through January 1, 2023.
    20 Sept 2021Inspection
    Found multiple deficiencies across medication practices, food safety, sanitation, and building conditions.
    • 2600.85.aSanitary Conditions
    • 2600.85.eTrash Outside Home
    • 2600.86.bBathroom
    • 2600.91Emergency Telephone Numbers
    • 2600.103.fRefrigerator/Freezer Temps
    • 2600.103.gStoring Food
    • 2600.103.iOutdated Food
    • 2600.162.cMenus
    • 2600.183.dPrescription Current Medications
    • 2600.184.aLabeling OTC/CAM Medications
    • 2600.185.aImplement Storage Procedures Medications
    • 2600.187.bDate/Time of Medication Admin.
    • 2600.187.cRefusal of Medication
    • 2600.187.dFollow Prescriber's Orders
    03 Sept 2021Inspection
    Found no deficiencies. No regulatory citations were identified.
    24 May 2021Inspection
    Identified several deficiencies related to resident contracts, consent statements, resident rights notification, medication education, and record legibility, with corrective actions implemented and ongoing monitoring planned.
    • 2600.25.bContract Signatures
    • 2600.25.bRent Rebate: Signed Statement
    • 2600.41.eSigned Statement
    • 2600.191Resident Education - Right to Refuse Medication
    • 2600.251.bRecord Entries Legible
    30 Dec 2020Inspection
    Issued a regular license following renewal application; an onsite inspection will occur within the next twelve months.
    26 Oct 2020Inspection
    Identified multiple deficiencies in waste handling, food safety, pet vaccination records, medication storage, and resident records. Violations were cited.
    • 2600. 85.d.Trash Receptacles
    • 2600. 103.e.Left Overs
    • 2600. 109.b.Rabies Vaccination
    • 2600. 183.e.Storing Medications
    • 2600. 251.b.Record Entries Legible
    01 Jan 2020Inspection
    Determined substantial compliance with regulations and issued a license.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sunrise of Haverford. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sunrise of Haverford directly. There is no cost for this service. We are compensated by the community you select.

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