Garden Spot Village

    433 S Kinzer Ave, New Holland, PA 17557
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Compassionate staff excellent dining peace

    I'm very happy with my experience here - compassionate, long-tenured staff who truly make it feel like home, immaculate buildings and beautiful grounds. There's a huge variety of activities, excellent dining, strong social connections, and real peace of mind for my family; it's a well-run, community-minded place to live and work.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.73·(297)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      4.6
    • Amenities

      4.8
    • Value

      3.0

    Pros

    • Active, resident-led lifestyle
    • Extensive volunteer opportunities
    • Robust committees and leadership roles
    • Varied on‑site dining options and restaurants
    • High-quality, diverse menu selections
    • Attentive and compassionate staff
    • Responsive maintenance and facilities service
    • Beautifully maintained landscaping and grounds
    • Multiple housing formats (cottages, apartments, carriage houses)
    • Continuum of care from independent living to memory support and nursing
    • Fitness center, pool, and water‑based exercise programs
    • Wide range of educational classes and Learn‑and‑Look events
    • Arts and culture programming and off‑campus outings
    • Strong sense of community and social connectedness
    • On‑site conveniences (Starbucks, salon, bank, post office)
    • Well‑run event spaces and reception areas
    • Adult Day Services and Meadow View memory support
    • Secure, well‑lit campus with visible safety measures
    • Clean, well‑kept facilities
    • Active music, craft, and hobby groups (handbells, train room, wood shop)
    • Regular transportation and bus trips
    • Well‑staffed wellness and care coordination department
    • Positive staff retention and career‑growth opportunities
    • Private dining rooms and catering for special events
    • High resident morale and social engagement

    Cons

    • Steep entrance fees and ongoing monthly costs
    • Strict contract terms with bereavement and move‑out penalties
    • Limited pricing transparency and few financial‑assistance options
    • Long wait times for move‑in due to high demand
    • Large campus scale that can feel overwhelming
    • Activity programming that can be uneven or overwhelming across venues
    • Limited flexibility for walk‑in admissions and scheduling

    Summary of reviews

    Garden Spot Village is consistently portrayed as an active, well‑maintained retirement community with a broad continuum of services and a strong emphasis on resident engagement. Reviewers highlight an abundance of social, cultural, educational, and volunteer opportunities, and many point to resident‑led committees and leadership roles as central to daily life. The campus offers varied housing options — cottages, carriage houses, and apartments — alongside on‑site amenities such as restaurants, a Starbucks, salon, bank, and post office, which contribute to a self‑contained, convenient living environment.

    Staff, caregiving, and operations receive frequent positive mention. Reviews emphasize attentive and compassionate direct care staff, knowledgeable wellness teams, and responsive maintenance services. Long staff tenure and apparent opportunities for career growth are cited as contributors to organizational stability. Clinically, the community provides a clear continuum of care from independent living through assisted living, memory support, and skilled nursing; families describe confidence in care coordination and end‑of‑life services. The physical plant and grounds are regularly described as clean, secure, and beautifully landscaped, with many outdoor amenities and indoor spaces for programming and events.

    Dining and activities are strong features. The dining program is described as varied, restaurant‑style, and generally well received, with private dining options for special occasions. A wide range of activities — fitness classes, pool programs, arts and music groups, trips to local cultural venues, educational lectures, and hobby spaces such as a wood shop and train room — supports diverse resident interests. That said, reviewers also note that the breadth of programming can be dense; some residents find the schedule overwhelming or experience uneven distribution of activities across venues.

    Notable operational patterns for prospective residents and families include cost, access, and scale. Multiple comments point to substantial entrance fees and ongoing monthly charges, limited transparency about pricing, and few formal financial‑assistance options; these elements contribute to affordability concerns. The community also operates with high demand, which produces long wait lists and delayed move‑in timelines. The campus size and activity density are advantages for many but can feel impersonal or overwhelming to others. Additionally, several reviewers referenced strict contractual terms — including short bereavement windows and financial penalties for move‑out — which prospective residents should review carefully.

    In summary, Garden Spot Village presents as a well‑resourced, socially vibrant retirement community with strong staff engagement, extensive amenities, and a comprehensive care continuum. The principal considerations for families and individuals are financial commitment, contract terms, and whether the scale and activity intensity of the campus match the prospective resident's preferences for pace and privacy. Visiting, attending a meals session, and reviewing contract language and pricing transparency are recommended next steps for anyone considering residency.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Garden Spot Village

    Garden Spot Village is located at 433 S Kinzer Ave, New Holland, PA, 17557.

    About Garden Spot Village

    Garden Spot Village sits on a scenic 220-acre campus and welcomes people age 55 and over to a community focused on purpose and active living, where folks can choose from several living options like Sycamore Springs, Carriage Homes, Garden Apartments, Village Square Apartments, cottages, and Cooperative Living, all surrounded by well-tended gardens, walking trails, and peaceful spots like the Legacy Garden, and you'll see the Village Square buzzing with activity, beautiful landscaping and places for relaxing or talking with neighbors. The community offers independent living, personal care, memory care with a dedicated Memory Support Neighborhood, skilled nursing and a full range of care through programs like DayBreak, Mountain View Personal Care, Meadow View Personal Care, and Garden View Skilled Nursing, so residents can stay in familiar surroundings even as their health needs change, and they can also receive at-home transportation and community-based care. The campus has its own WellSpan Health Center for health and wellness, and inside you'll find services like home care and a healthcare home to support daily needs.

    Garden Spot Village offers public dining options, including restaurants and the Harvest Table, which serves various meals such as salmon burgers, giving people options whether they want a casual bite or a sit-down meal, and there's also an Artisans Corner and shopping areas for handmade or local goods, so residents don't have to go far for what they need or for a bit of browsing. People can explore the community through virtual tours available every day of the year or come in person and follow a campus map or join a resident-led tour, while informational sessions and "Look & Learn" events help folks understand what living here means and what care or independent options they might pick.

    The campus has a busy and varied activities schedule, sometimes even going as far as international travel for those up to it, and the micro-communities nestled in various parts of the property encourage friendships and shared interests, whether it's through art classes in the arts and culture center, volunteering, joining faith gatherings at the on-campus church, or just helping out in community gardens and greenhouses. Residents can also join volunteer programs or advocacy groups to give back and make an impact, and there are many ways for folks to stay active, join groups, or spend time with grandchildren throughout the year.

    Garden Spot Village sticks to a Continuing Care Retirement Community (CCRC) model, so there are resources for planning, including guides about costs, funding like Medicare, Medicaid, veterans' benefits, or how to use savings and insurance, and there's information for caregivers, too, so you don't have to figure this out alone. With award-winning architecture, maintenance-free homes, and a wide range of amenities, Garden Spot Village supports residents through all stages of aging, focusing on connection, purpose, and easy living, and the variety of care, services, and activities means residents can make this place feel like home no matter their interests or care needs.

    People often ask...

    Garden Spot Village offers independent living, assisted living, memory care, and skilled nursing.

    There are 25 photos of Garden Spot Village on Mirador.

    Yes, Garden Spot Village allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 433 S Kinzer Ave, New Holland, PA 17557.

    No, Garden Spot Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number321940
    Facility typeFull
    License classLicensed
    Capacity110 residents
    LicenseeGARDEN SPOT VILLAGE
    Care servedPersonal Care Homes
    EffectiveSeptember 11th, 2025
    ExpiresSeptember 11th, 2026
    View the official license record

    Inspection Reports

    27

    Reports

    2

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    13 Jan 2026Inspection
    Investigated a complaint and found no deficiencies.
    13 May 2025Inspection
    Identified two deficiencies: a waiver was not posted conspicuously, and annual resident assessments lacked mobility status and medication self-administration information.
    • 2600.19.ePosting of waiver decision
    • 2600.225.cAnnual resident assessments; mobility and self-administration status
    18 Jan 2023Inspection
    Cited multiple deficiencies, including missing emergency numbers, exposed food, an unguarded fireplace, and incomplete medication administration training.
    • 2600.91Emergency Telephone Numbers
    • 2600.103(c)Food shall be protected from contamination
    • 2600.129(a)Fireplace Screens
    • 2600.190(a)Medication Administration Course
    21 Sept 2021Inspection
    Verified continued compliance with licensing requirements. Found no deficiencies.
    25 Aug 2021Inspection
    Issued a regular license renewal for a personal care home. The department will conduct an onsite inspection within the next twelve months.
    21 Dec 2020Inspection
    Found no deficiencies.
    03 Aug 2020Inspection
    Granted a regular license following renewal for a personal care home. The license is valid for one year.
    23 Jul 2019Inspection
    Found deficiencies cited during the licensing review.
    22 May 2019Inspection
    Regulator renewed the license and issued a regular license following renewal; no violations cited.
    01 Aug 2018Inspection
    Determined no deficiencies; found in compliance with state rules.
    29 Jun 2018Inspection
    Determined the waiver was not needed and that the staff member met the educational qualifications for direct care duties; advised keeping the related documentation in the personnel file.
    22 May 2018Inspection
    Issued a regular license following renewal application; the license was enclosed. Noted that an onsite inspection will be conducted at least annually.
    01 Aug 2017Inspection
    Found in compliance with the state's personal care home rules following the August 2017 licensing inspections.
    22 May 2017Inspection
    Confirmed license renewal with capacity limits and service details; no deficiencies cited.
    17 Aug 2016Inspection
    Investigated a complaint and found a portable electric space heater in a restricted kitchen/dietary area.
    • 2800.127(a) - Portable space heaters are prohibited.Portable Space Heaters Prohibited
    31 May 2016Inspection
    Renewed the license after review and issued a regular license; an onsite inspection will occur within the next year.
    29 Jul 2015Inspection
    Determined the facility was in compliance with the applicable regulations.
    22 May 2015Inspection
    Renewal approved and a regular license issued after review.
    05 Mar 2015Inspection
    Investigated a waiver request and found missing translated educational transcripts; provided guidance and alternatives for meeting education requirements.
    • 55 Pa.Code § 2600.54(a)Qualifications for direct care staff
    01 Jul 2014Inspection
    Determined compliance with the applicable regulations and license remained in good standing.
    11 Jun 2014Inspection
    Granted a regular license following renewal; noted that an annual on-site inspection is required.
    05 Aug 2013Inspection
    Identified two food-safety violations in the walk-in freezer related to labeling and container storage.
    • 55 Pa.Code §2600Food shall be served from plates may not be served again; leftovers labeled and dated
    • 55 Pa.Code §2600Food shall be stored in closed or sealed containers
    22 May 2013Inspection
    Granted a renewal license authorizing continued operation at the stated capacity, including a dementia care unit.
    06 Aug 2012Inspection
    Issued a regular license after determining compliance with the regulations.
    30 Apr 2012Inspection
    Determined that a waiver was not needed because the required qualification is met or exceeded by the holder's degree. Documentation showed the degree earned from a Philippine institution exceeded the high school diploma requirement.
    08 Aug 2011Inspection
    Found that required competency testing for direct care staff was not completed. The issue involved staff hired in 2011.
    • 55 Pa.Code §2600Direct care staff competency test
    04 Aug 2010Inspection
    Identified deficiencies in resident records and bedside lighting, with multiple plan-of-care issues noted for dementia-related admissions.
    • Type A55 Pa.Code § 2600Bedside lighting
    • Type A55 Pa.Code § 2600Resident records—appearance information

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Garden Spot Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact Garden Spot Village directly. There is no cost for this service. We are compensated by the community you select.

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