Cross Keys Village

    2990 Carlisle Pike, New Oxford, PA, 17350
    4.8 · 20 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    5.0

    Beautiful well-kept campus and community

    I live here in Pennsylvania and love the beautiful, well-kept campus, attractive homes and top-notch amenities - restaurant, café, pool, fitness center and regular bus trips keep me active. The people are friendly and the on-campus activities make it a lively, community-minded place. It may not be affordable for everyone, but for me it's an excellent, almost perfect retirement spot-I'd gladly be placed here.

    Pricing

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    Amenities

    4.75 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.8

    Pros

    • Beautiful, well-kept grounds and campus
    • Attractive homes and apartments
    • Top-notch amenities
    • Strong reputation in the community
    • Pleasant, odor-free environment
    • Active lifestyle opportunities for seniors
    • On-campus restaurants and cafe
    • Varied activities and organized outings
    • Fitness center and pool
    • Positive resident sentiment and satisfaction
    • Friendly residents and social atmosphere
    • Clean, well-maintained facility

    Cons

    • Affordability concerns / cost may be high
    • Perceived exclusivity or limited availability

    Summary review

    Overall sentiment in the reviews is strongly positive. Multiple commenters emphasize the physical appeal of Cross Keys Village: a beautiful, well-kept campus with attractive homes and apartments and a pleasant, odor-free environment. Reviewers repeatedly describe the facility as lovely and wonderful, and many express that it is one of the finest retirement communities in Pennsylvania. The consistent praise for cleanliness and landscaping indicates maintenance and groundskeeping are standout features.

    Amenities are repeatedly highlighted as a major strength. Reviewers note top-notch amenities including on-campus restaurants, a cafe, a fitness center, and a pool. Organized activities are frequent in the feedback: there are reference to activities on campus, bus trips, and varied social offerings that support an active senior lifestyle. This cluster of comments points to a community designed for engagement and recreation, appealing to seniors who want an active and social retirement.

    Social environment and resident experience receive strong praise. Multiple reviews describe friendly and fantastic people, satisfied and happy residents, and an overall welcoming atmosphere. Phrases such as "loved living there" and "would like to be placed here" convey high resident satisfaction and a positive emotional attachment to the community. The repeated mention of the community being "well-regarded in the community" reinforces an external reputation of quality and desirability.

    The primary concerns noted across the summaries focus on cost and accessibility. Several reviewers mention affordability as a concern, and one review frames the community as "exclusive for the lucky ones who find it," suggesting perceived high cost or limited availability may restrict access for some prospective residents. Aside from those points, there are no recurring complaints about care quality, staffing, safety, or operational issues in the provided summaries, which itself is notable and suggests few negative experiences were reported in this sample.

    In summary, the reviews portray Cross Keys Village as an attractive, well-maintained retirement community with strong amenities and an active social environment. It is highly regarded by residents and the wider community, offering dining options, recreational facilities, and organized activities that support an engaged lifestyle. The main drawbacks to communicate to prospective residents are potential cost barriers and a sense of exclusivity or limited openings; otherwise, the feedback is uniformly positive regarding facilities, atmosphere, and resident satisfaction.

    Location

    Map showing location of Cross Keys Village

    About Cross Keys Village

    Cross Keys Village - The Brethren Home Community sits at the northern edge of Hanover, just east of the square in historic New Oxford, at the meeting of PA Route 30 and PA Route 94, and covers more than 334 acres with walkways winding through green spaces, gardens, a pond with a fountain, a gazebo, and some gentle slopes and bridges, so there's plenty of room to walk or just sit and look out at nature, especially with all those trees and the fall colors. The campus is big, with several entrances for different buildings and a campus map folks can print or download, and it's open all the time, day or night. Cross Keys Village is the largest single-site nonprofit retirement community in Pennsylvania and one of the largest in the country, serving seniors since 1908, and it has over 534 residential units that come in both 1-bedroom and 2-bedroom options, with apartment-style houses that have open living areas, outdoor porches, modern kitchens with wood cabinets and stainless-steel appliances, plus things like covered parking and a fitness center for independent living.

    You'll find a few different types of homes and care here, because Cross Keys Village works as a Life Plan Community, which means they have independent living, assisted living, personal care, memory care, skilled nursing, rehab, adult day care, and something called Cross Keys @ Home. They have a specific memory care building-the Brookside residence-with secured units for people living with dementia, plus day services and support groups like Parkinson's Support at CKV, and special programs such as Embracing Your Story and Lifespring Day Services. The Mission Point building handles most of the health care, with a front desk that's always staffed, and the whole place is Medicare and Medicaid certified, so they can take different types of insurance.

    Amenities and services include housekeeping, laundry, cable TV, transportation, scheduled outings, and an on-site restaurant, with meal options served in both regular dining areas and during special events in elegant rooms with round tables and flowers. Maintenance is provided, and the wide, paved walkways with gentle slopes and wheelchair access make it easier to get around, whether someone's headed to a fitness class, a club, a happy hour, or just moving between rooms and hallways that are well-lit and decorated with wood details, bright walls, and places to sit by fireplaces or play the piano. Residents can join all sorts of activities, including woodworking, gardening, putting on the green, or joining game nights, musical programs, clubs, and holiday celebrations, and pet-friendly policies mean folks can bring their pets, with some rules in place.

    Health staff can help with activities of daily living like eating, bathing, dressing, and using the restroom, and there's a nurse on staff, as well as workers for housekeeping, laundry, and meals, plus dining, maintenance, and transportation opportunities. They also hire nurses (RN, LPN), certified aides (CNA, PCA, RA), and other positions, with a Human Resources office set aside for job applicants at 10 Village Drive. For people with questions about living here, they provide a Connect With Us form to answer questions or follow up on applications.

    Cross Keys Village holds personal care home licensing for Pennsylvania, offers expert resources on long-term care, family caregiving, and insurance, and has directories, event calendars, educational webinars, and support resources for residents and their families, as well as groups focused on memory support and health outreach. Social involvement gets encouraged through trips, events, and both planned and spur-of-the-moment get-togethers. Bridgewater Landing serves as another spot for residential living, offering dining, wellness, and life enrichment programs with different floor plans to consider.

    People can look up answers in the residential FAQ, read their blog, or use senior resources like books and podcasts, and families get help with healthcare referrals and social worker appreciation luncheons now and then. There's onsite security features, a secure dementia unit with 36 beds, wide walking paths, cable TV, libraries, beautifully landscaped gardens, and even some unique round brick buildings and covered pergolas for outdoor seating. While Cross Keys Village is a Christian CCRC tied to the Brethren Home Community, it welcomes a broad community and keeps its focus on compassionate care and a steady blend of services. Reviews give the facility a 3.6 score out of 16 ratings, showing different opinions and experiences people have had. The community maintains health privacy and has guidelines for online privacy, branded clearly with its own logo, and stays up to date with events and news through connected platforms and a variety of support programs.

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