I moved my mom here and we've been very happy. The facility is clean and homey, rooms are comfortable and well laid out, and the meals are excellent. Staff are caring, professional and responsive, and they do a great job with activities, music and outings - memory care is solid too. Move-in was smooth and management has been helpful; I'd recommend it.
Loved one of resident
Aug 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.34·(152)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.4
Meals
3.6
Amenities
4.0
Value
2.5
Pros
compassionate and personable caregiving staff
long‑tenured staff continuity in some departments
dedicated memory‑care programming
private apartment‑style accommodations with kitchenette
spacious room layouts with separate living areas
clean and well‑kept common areas in many units
enjoyable communal dining experience
regular live music and arts programming
pet therapy and animal visits
organized outings and transportation options
on‑site rehab and therapy services
good communication with families and hospice teams
flexible move‑in options and responsive admissions
outdoor courtyard and garden spaces
weekly social events and birthday celebrations
laundry and housekeeping services
pay‑by‑the‑day/respite stay flexibility
homey, family‑like atmosphere
Cons
high staff turnover and reliance on contract workers
leadership instability and frequent administrative changes
inconsistent staffing levels, especially nights and weekends
delays in responding to resident calls and requests
maintenance and infrastructure deterioration (HVAC/plumbing/leaks)
sanitation and odor concerns in some common areas
inconsistent cleaning of private bathrooms and vents
variable meal quality and uneven dietary accommodation
limited or uneven activities engagement in some units
gaps in medication inventory control and security
billing and financial‑management inconsistencies
insufficient clinical capacity for high‑acuity residents
Summary of reviews
Highgate at Paoli Pointe elicits a mixed but instructive overall impression. Strengths center on the caregiving team and the residential environment: many families describe caring, personable aides and long‑standing staff who create a family‑like atmosphere. The community offers apartment‑style units with separate living areas and kitchenettes, a pleasant outdoor courtyard, and a well‑appointed dining room. Programming is robust in many areas, with regular music, arts, puzzles, pet therapy visits, and organized outings; the community also provides on‑site rehab/therapy services and close coordination with hospice and palliative teams.
Care quality appears variable. When stable staffing and experienced caregivers are present, residents benefit from attentive assistance, clear communication with families, and safe memory‑care practices. However, recurring themes include understaffing at night and on weekends, delays in responding to call bells, and reliance on temporary or contracted staff. These operational gaps have been linked to delayed care responses, inconsistent hygiene practices in some private spaces, and concerns about supervision on certain units.
Dining is a frequently discussed area. Many reviewers praise well‑prepared meals, a capable kitchen staff, and enjoyable communal dining; others describe fluctuations in food quality and limited accommodation for specific dietary needs (for example, diabetic menu adaptations). Activity programming is a clear asset when fully staffed — live music, volunteer outreach, and day trips are noted — but activity levels and engagement can be uneven, particularly within some memory‑care spaces where families observed less programming on occasion.
Facility condition shows contrasts between well‑maintained areas and infrastructure problems. Apartment layouts, decor, and common spaces are often described as clean and attractive. At the same time, multiple accounts point to building maintenance issues such as heating/cooling inconsistencies, plumbing leaks, electrical repairs, and delayed remediation of visible damage. Sanitation and odor concerns have been raised for specific hallways and bathrooms, and cleaning frequency in private bathrooms and vents has been identified as inconsistent.
Management and operations present one of the more persistent patterns: frequent administrative turnover, billing irregularities, and intermittent communication problems have contributed to family frustration. There are also serious operational concerns that merit attention, including medication‑security and inventory control gaps and financial‑management inconsistencies; a small number of accounts referenced regulatory actions or provisional licensing issues. Finally, the community appears well suited to residents needing assisted living or memory support with moderate care needs, but several reviewers cautioned that it may not consistently meet the requirements of bed‑bound or medically complex residents without additional clinical oversight.
For prospective residents and families: the facility offers many positive attributes — a comfortable apartment style, active programming where staffed, and a compassionate core of caregivers — but also displays variability in staffing, maintenance, and operational consistency. A focused tour should assess current staffing patterns (including night coverage), recent maintenance and licensing history, meal‑plan accommodations, medication‑security procedures, and the day‑to‑day activity schedule in the specific unit being considered.
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Location
Highgate at Paoli Pointe is located at 600 Paoli Pointe Dr, Paoli, PA, 19301.
About Highgate at Paoli Pointe
Highgate at Paoli Pointe sits on a quiet campus and gives seniors many living choices, because you can find independent living, assisted living, memory care, skilled nursing, and even home care, so a person can move from one level of help to another as things change, and it's a verified community, which means it meets certain quality standards. The staff get special training to care for seniors with Alzheimer's and other types of dementia, and you'll often notice they're cheerful, helpful, and take time to know the residents, and there are specialized memory care programs with round-the-clock supervision, a secure setting, and planned activities to keep minds active and safe. Residents can keep pets, enjoy the gardens, piano, outside patio, and the bright atrium, and there's a barber shop, beauty salon, coffee bistro, indoor and outdoor sitting areas, and in common rooms you'll even see fireplaces that make things cozier. The kitchen staff makes meals every day, including vegetarian and special diet options like low-sodium or gluten-free, and guests can come for a meal too; folks in their own apartments enjoy private dining rooms and raised gardening beds, and room styles include Standard, Deluxe with Bay, Grand Deluxe, and Turret Deluxe, which means there's something for most tastes. Housekeeping, laundry, building maintenance, and linen service are all included, so chores won't get in the way of living, and you won't see anyone smoking inside-neither in public places nor in private rooms. Residents can get help with bathing, dressing, medication, and getting around if they need it, and a nurse is on duty for at least 12-16 hours a day, ready to manage medicines and watch out for those with special needs, and there's a 24-hour call system for extra peace of mind at any time of day or night.
Transportation is complimentary, with scheduled rides to doctor visits, errands, or planned excursions and day trips, and move-in coordinators can even help you settle in when you first arrive. Activities are always happening, with a packed calendar of social, recreational, and educational events-fitness classes, music, crafts, devotional and religious services for Protestant and Catholic residents, and mental wellness programs, so it feels lively but not overwhelming. People who like their space can live in accessible senior apartments meant for healthy, independent folks, and those who want a little more help can use services for daily living or personal care, plus there are residential care homes for those who want a closer, shared setting with a caregiver living right there. The staff is known for kindness and attention to detail, and there are several awards that point to high marks in cleanliness, staff helpfulness, and the quality of activities. This is also a non-smoking community, and folks are welcome from all backgrounds, since the community is committed to diversity, equity, and inclusion. Hospice and respite care are also on site when needed, so there are choices all along the way. Many residents say the place feels lively yet comfortable, with community activities that try to get everyone involved as much as they want, making it easier to make new friends and stay active, while the staff is always there to offer a hand but let folks do as much as they can for themselves. Highgate at Paoli Pointe is part of Genesis HealthCare, which is a known elder care provider, so people recognize the name, and it's clear they put a lot of focus on health, safety, and making life simpler, offering a steady, relaxed setting for seniors and their families.
Founded in 1985 by Michael Walker and Richard Howard, Genesis HealthCare is headquartered in Kennett Square, Pennsylvania. Operating nearly 200 skilled nursing centers and senior living communities across 17 states, Genesis provides specialized Alzheimer's care, rehabilitation services, dialysis care, and assisted living.
People often ask...
Highgate at Paoli Pointe offers assisted living, memory care, and skilled nursing.
There are 35 photos of Highgate at Paoli Pointe on Mirador.
The full address for this community is 600 Paoli Pointe Dr, Paoli, PA 19301.
No, Highgate at Paoli Pointe does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Found deficiencies in incident reporting, contract execution, resident rights documentation, safety of poisonous materials, unobstructed egress, and no-objection documentation for admission.
2600.16.cWritten Incident Report
2600.25.bContract Signatures
2600.41.eSigned Statement
2600.82.cLocking Poisonous Materials
2600.121.aUnobstructed Egress
2600.231.eNo Objection Statement
06 Nov 2025Inspection
06 Nov 2025Inspection
Identified that a new staff member did not receive mandatory fire safety orientation on several topics.
—Fire safety orientation (first day)
23 Oct 2025Inspection
23 Oct 2025Inspection
Identified multiple deficiencies across training records, resident equipment, sanitary conditions, bedroom furnishings, lighting, food safety, medical evaluations, medication administration, assessments, and care plan signatures.
—Training Records
—Resident Personal Equipment
—Sanitary Conditions
—Bedside Table/Shelf
—Lighting/Operable Lamp
—Outdated Food
—Medical Evaluation Information
—Follow Prescriber's Orders
—Additional Assessment
—Support Plan Signatures
11 Aug 2025Inspection
11 Aug 2025Inspection
Identified extensive deficiencies in health and safety, medication management, food service, and record-keeping across multiple regulatory areas.
2600.63aFirst Aid/CPR Training
2600.64cAnnual Training
2600.65aFS Orientation
2600.65bRights/Abuse 40 Hours
2600.82cLocking Poisonous Materials
2600.85aSanitary Conditions
2600.85eTrash Outside
2600.88aSurfaces
2600.95Furniture and Equipment
2600.100aExterior Free of Hazards
2600.101j5Bedside Table/Shelf
2600.101j7Lighting/Operable Lamp
2600.103iOutdated Food
2600.133.1Exit Signs
2600.141aMedical Evaluation
2600.141b1Annual Medical Evaluation
2600.162cMenus Posted
2600.183dPrescription Current
2600.184aResident's Meds Labeled
2600.184bLabeling OTC/CAM
2600.185aImplement Storage Procedures
2600.185bMedication Procedures
2600.187aMedication Record
2600.187bDate/Time of Medication Admin.
2600.187dFollow Prescriber's Orders
2600.224aPreadmission Screen Form
2600.225cAdditional Assessment
2600.227gSupport Plan Signatures
2600.231eNo Objection Statement
2600.251eRecords Availability
18 Jun 2025Inspection
18 Jun 2025Inspection
Identified multiple deficiencies in posting licenses, incident reporting, resident rights, staffing qualifications, training, medication documentation, and facility maintenance.
2600.3.cPost Current License
2600.16cWritten Incident Report
2600.42.cTreatment of Residents
2600.51Criminal History Checks
2600.54(a)Direct Care Staff Qualifications
2600.65(a)FS Orientation 1st Day
2600.65(b)Rights/Abuse 40 Hours
2600.65(g)Annual Training Content
2600.88.aSurfaces
2600.100.aExterior Hazards
2600.101.jBed/Linens/Pillows/Blankets
2600.187.aMedication Record
2600.187.bDate/Time of Medication Administration
2600.187.dFollow Prescriber's Orders
22 May 2025Inspection
22 May 2025Inspection
Identified multiple safety, security, and record-keeping deficiencies across memory care and adjacent areas, including unsecure records, unlocked poisonous materials, and obstructed egress.
2600Confidentiality of resident records
2600Locking poisonous materials
2600Lighting
2600Surfaces - leaks and water intrusion
2600Surfaces - visible damage and fixtures
2600Handrails
2600Furniture and Equipment - safety
2600Exterior - free of hazards
2600Lighting/Operable Lamp
2600Soap Dispenser
2600Towels/Wash Cloths Access
2600Unobstructed Egress
2600Annual Medical Evaluation
2600Menus Posted
2600Implement Storage Procedures
2600Date/Time of Medication Admin.
2600Assessed Annually
02 May 2025Inspection
02 May 2025Inspection
Found deficiencies in climate control, resident access, combustible storage near heat sources, and furnace inspection documentation.
2600Furniture and Equipment
2600Access to Bedroom
2600Combustible Storage
2600Furnace Inspection
30 Apr 2025Inspection
30 Apr 2025Inspection
Identified multiple deficiencies across staffing, training, safety, and medication management that required corrective action.
2600.51Criminal History Checks
2600.65(a)Fire safety orientation
2600.65(b)Rights and abuse training
2600.65(d)Direct care training completion
2600.65(e)Annual direct care training hours
2600.65(f)Annual training topics
2600.83(b)Air conditioning/fans
2600.88(a)Surfaces condition
2600.89(a)Water pressure
2600.92Windows and screens
2600.183(e)Storing medications
2600.187(b)Date/time of medication administration
2600.236Dementia care training
20 Mar 2025Inspection
20 Mar 2025Inspection
Identified extensive deficiencies across background checks, staff orientation and training, medication storage, fire safety, and safety measures, requiring corrective action.
Regulator found multiple deficiencies across health and safety, staffing, resident rights, medical records, and medication management, leading to revocation of a prior certificate and issuance of a first provisional license.
55 Pa.Code Chapter 2600 § 2600.18Applicable Health and Safety Laws
55 Pa.Code Chapter 2600 § 227dSupport Plan Medical/Dental
55 Pa.Code Chapter 2600 § 252Record Content
14 Nov 2024Inspection
14 Nov 2024Inspection
Identified numerous deficiencies in health and safety, medication management, and resident rights, resulting in the revocation of a prior certificate and the issuance of a first provisional license.
Type A55 Pa.Code § 2600.18Applicable Health and Safety Laws
Type A55 Pa.Code § 2600.25(b)Resident contracts
Type A55 Pa.Code § 2600.63(a)First Aid/CPR Training
Type A55 Pa.Code § 2600.65(b)Rights/Abuse 40 Hours
Type A55 Pa.Code § 2600.65(f)Annual Training Content
Type A55 Pa.Code § 2600.65(g)Annual Training Content
Type A55 Pa.Code § 2600.88(a)Surfaces
Type A55 Pa.Code § 2600.102(e)Privacy - Doors/Partitions
Type A55 Pa.Code § 2600.101(j)Lighting/Operable Lamp
Type A55 Pa.Code § 2600.103(f)Refrigerator/Freezer Temps
Type A55 Pa.Code § 2600.131(f)Fire Extinguisher Inspection
Type A55 Pa.Code § 2600.132(c)Fire Drill Records
Type A55 Pa.Code § 2600.132(e)Fire Drill Sleeping Hours
Type A55 Pa.Code § 2600.141(a)Medical Evaluation
Type A55 Pa.Code § 2600.141.b.1Annual Medical Evaluation
Type A55 Pa.Code § 2600.183.dPrescription Current
Type A55 Pa.Code § 2600.183.eStoring Medications
Type A55 Pa.Code § 2600.184.aResident Meds Labeled
Type A55 Pa.Code § 2600.187.aMedication Record
Type A55 Pa.Code § 2600.187.bDate/Time of Medication Admin.
Type A55 Pa.Code § 2600.187.dFollow Prescriber’s Orders
Type A55 Pa.Code § 2600.191Resident Right to Refuse
Type A55 Pa.Code § 2600.224.aPreadmission Screen Form
Type A55 Pa.Code § 2600.234.aAdmission Support Plan
Type A55 Pa.Code § 2600.252Record Content
17 Sept 2024Inspection
17 Sept 2024Inspection
regulators identified multiple deficiencies across operations including inadequate resident heating, privacy concerns from cameras, significant medication management issues, and incomplete resident documentation and assessments.
Found numerous deficiencies, including failure to report abuse, gaps in staff orientation and training,unsafe storage of hazardous materials, and sanitation and safety problems; corrective actions were implemented.
2600. 15.a.Resident Abuse Report
2600. 54.a.Direct Care Staff
2600. 65.a.FS Orientation 1st Day
2600. 65.b.Rights/Abuse 40 Hours
2600. 65.d.Initial Direct Care Training
2600. 65.e.12 Hours Annual Training
2600. 65.f.Training Topics
2600. 65.g.Annual Training Content
2600. 82.c.Locking Poisonous Materials
2600. 85.a.Sanitary Conditions
2600. 95.Furniture and Equipment
2600. 121.aStairways, hallways, egress
2600. 162.c.Menus Posted
2600. 185.a.Implement Storage Procedures
2600. 187.d.Follow Prescriber's Orders
2600. 233c.Key-Locking Devices
2600. 236.Staff Training
18 Apr 2024Inspection
18 Apr 2024Inspection
Found no deficiencies identified during the licensing inspection.
26 Feb 2024Inspection
26 Feb 2024Inspection
Found multiple deficiencies related to resident safety, care planning, and record-keeping. The findings showed failures in providing adequate waking-hour direct care, proper supervision during care, sanitization and hygiene, equipment and lighting access, and complete resident medical and incident documentation.
2600.42.bAbuse
2600.57.dWaking Hours
2600.85.aSanitary Conditions
2600.88.aSurfaces
2600.95Furniture and Equipment
2600.101j7Lighting/Operable Lamp
2600.141.a1Medical Evaluation Information
2600.162.cMenus
2600.201Positive Interventions
2600.225.cAdditional Assessment
2600.227.cSupport Plan Revision
2600.231.bMedical Evaluation
2600.252Record Content
2600.202Prohibitions
2600.227dSupport Plan Medical/Dental
27 Nov 2023Inspection
27 Nov 2023Inspection
Identified multiple deficiencies across incident reporting, abuse safeguards, staff orientation, and resident money management, with required follow-up monitoring.
2600.16.cWritten Incident Report
2600.16.dFinal Incident Report
2600.16.eResident Notice
2600.42.bAbuse
2600.62Contact List
2600.65aFS Orientation 1st Day
2600.65bRights/Abuse 40 Hours
2600.85aSanitary Conditions
2600.187.dFollow Prescriber's Orders
08 Mar 2023Inspection
08 Mar 2023Inspection
Found no deficiencies identified during the inspection.
09 Feb 2023Inspection
09 Feb 2023Inspection
Determined that a resident's annual medical evaluation was not completed within the required timeframe.
2600.141.b.1Annual Medical Evaluation
16 Nov 2022Inspection
16 Nov 2022Inspection
Identified several deficiencies on a memory care unit, including safety concerns, inadequate staffing, and missing or outdated assessments and care plans.
Type B2600.42.bAbuse
Type B2600.60.bAdditional Staffing
Type B2600.201Positive Interventions
Type A2600.225.cAdditional Assessment
Type A2600.234.bSupport Plan Needs Elements
15 Mar 2022Inspection
15 Mar 2022Inspection
Identified multiple deficiencies in posting, staff qualifications and training, safety and environmental controls, medication management, and resident-record accuracy.
2600.3.c.Post Current License
2600.28.e.Death of a Resident
2600.54.a.Direct Care Staff
2600.65.b.Rights/Abuse 40 Hours
2600.65.d.Initial Direct Care Training
2600.85.e.Trash Outside Home
2600.102.h.Toilet Paper
2600.103.f.Refrigerator/Freezer Temps
2600.121.a.Unobstructed Egress
2600.125.a.Combustible Storage
2600.187.a.Medication Record
2600.224.a.Preadmission Screen Form
2600.252Record Content
22 Feb 2022Inspection
22 Feb 2022Inspection
Found that a written cognitive preadmission screening was not completed for a resident admitted to the secured dementia care unit.
231.cPreadmission Screening
19 Jan 2022Inspection
19 Jan 2022Inspection
Found no deficiencies.
05 Jan 2022Inspection
05 Jan 2022Inspection
Found no deficiencies.
24 Feb 2021Inspection
24 Feb 2021Inspection
Identified numerous deficiencies in safety, privacy, medication management, and record keeping, with ongoing monitoring required.
Issued a regular license following renewal for a personal care home.
22 Jun 2020Inspection
22 Jun 2020Inspection
Found deficiencies in reporting incidents to the department, following prescribed medications, and developing written support plans.
2600.16.cWritten Incident Report
2600.187.dFollow Prescriber's Orders
2600.227.aSupport Plan 30 Days
07 Feb 2020Inspection
07 Feb 2020Inspection
Regulators found multiple deficiencies across medication management, confidentiality, staffing, training, sanitation, and record-keeping.
2600.Written Incident Report
2600.Record Confidentiality
2600.Compliance With Laws
2600.Quality Management Plan
Type B2600.Abuse
2600.Direct Care Staff
2600.Additional Staffing
2600.Housekeeping/Maintenance
2600.Initial Direct Care Training
2600.Training Documentation
2600.Sanitary Conditions
2600.Surfaces
2600.Access to Bedroom
2600.Storage Space
2600.No Common Towel
2600.Food Protected
2600.Labeling OTC/CAM
2600.Implement Storage Procedures
2600.Medication Record
2600.Discontinued Medications
16 Dec 2019Inspection
16 Dec 2019Inspection
Determined the submitted plan of correction was fully implemented and that continued compliance must be maintained.
21 Oct 2019Inspection
21 Oct 2019Inspection
Found no deficiencies following an on-site review.
21 Aug 2019Inspection
21 Aug 2019Inspection
Approved the renewal and issued a regular license for a Personal Care Home.
25 Mar 2019Inspection
25 Mar 2019Inspection
Found no deficiencies.
06 Mar 2019Inspection
06 Mar 2019Inspection
Cited violations identified during a March 2019 inspection for a personal care home.
13 Nov 2018Inspection
13 Nov 2018Inspection
Identified no regulatory violations after the November 13, 2018 inspection.
30 Jul 2018Inspection
30 Jul 2018Inspection
Identified violations of the applicable regulations and required correction by dates previously specified, with ongoing compliance required.
55 Pa. Code Ch. 2600Personal Care Homes
22 Jun 2018Inspection
22 Jun 2018Inspection
Issued a regular license following renewal to operate a personal care home.
13 Dec 2017Inspection
13 Dec 2017Inspection
Found multiple deficiencies related to safety, medication management, and resident activities, with required corrective actions and ongoing monitoring.
2600.18(b)General compliance with applicable laws and regulations
2600.132(b)Fire safety inspection and drill
2600.183(d)Medication storage; labeling and expiration
2600.221(c)Posting of activities calendar
07 Jul 2017Inspection
07 Jul 2017Inspection
Regular license was issued for Highgate at Paoli Pointe to operate as a Personal Care Home, with annual inspections required.
13 Oct 2016Inspection
13 Oct 2016Inspection
Identified two violations: a resident’s prescribed mechanical soft diet was not provided, and a resident’s support plan was not developed within the required 72 hours of admission.
Type A55 Pa.Code Chapter 2600, 2600.234(a)A resident's special dietary needs as prescribed by a physician shall be met
Type A55 Pa.Code Chapter 2600, 72-hour admission planning requirementWithin 72 hours of admission, a support plan shall be developed, implemented and documented in the resident record
14 Jun 2016Inspection
14 Jun 2016Inspection
Issued a regular license renewal for the facility, authorizing care for up to 124 residents at its Paoli Pointe location.
19 Aug 2015Inspection
19 Aug 2015Inspection
Several regulatory deficiencies were found, including missing resident rights information in contracts, inadequate preadmission screenings, ventilation problems in some bathrooms, and issues with medication records and plan development.
Type A2600.86(b)Ventilation in bathrooms
Type A2600.183(d)Cognitive preadmission screening
Type A2600.224(a)Preadmission screening time frame
Type A2600.41Resident rights and complaint procedures
Type A2600.231(c)Preadmission cognitive screening (72 hours)
Type A2600.234(a)Involvement in plan of correction
15 Jun 2015Inspection
15 Jun 2015Inspection
Granted a certificate of compliance for operating a Personal Care Home with a maximum capacity of 124.
06 Apr 2015Inspection
06 Apr 2015Inspection
Returned the waiver request for additional information regarding staff qualifications.
20 Aug 2014Inspection
20 Aug 2014Inspection
Identified multiple deficiencies in records, training, and safety procedures during the licensing review.
Type A2600.25(b)Contract between resident and administrator; signing
Type A2600.66(b)Staff training
Type A2600.101(j)(7)Bedside tables; resident bedrooms
Type A2600.132(t)Alternative exit routes during fire drills
Type A2600.187(a)Medication records
19 Jun 2014Inspection
19 Jun 2014Inspection
Issued a regular license for operation of a personal care home after renewal, authorizing up to 124 residents and a secure dementia care unit.
25 Oct 2013Inspection
25 Oct 2013Inspection
Granted a waiver for direct care staff qualifications under state waivers authority. The waiver applied to a non-U.S. educational program.
03 Sept 2013Inspection
03 Sept 2013Inspection
Identified deficiencies in staff orientation and training, including failure to orient staff to emergency medical plans and gaps in the annual staff training plan, with corrective actions noted as partially implemented.
2600.65(b)Regulation 55 Pa.Code §2600 - Orientation of direct care staff
2600.65(f)Regulation 55 Pa.Code §2600 - Training topics for the annual training
07 Jun 2013Inspection
07 Jun 2013Inspection
Issued a certificate of compliance and renewed the license with a capacity of 124.
05 Sept 2012Inspection
05 Sept 2012Inspection
Found multiple violations related to safety, sanitation, and medication management during a licensing review.
Type A2600.85(d)Trash in kitchens and bathrooms must be kept in covered trash receptacles to prevent pests
Type A2600.93(a)Each ramp, interior stairway and outside steps must have a well-secured handrail
Type A2600.183(b)Medications (prescription, OTC, CAM) stored in a locked area or container
231(e)Authorization to admit or transfer residents
183(d)Violation corrected during time of inspection
03 Aug 2011Inspection
03 Aug 2011Inspection
Identified regulatory violations related to safety equipment and medical documentation during licensing actions.
55 Pa.Code §2600Regulation 55 Pa.Code §2600
55 Pa.Code §2600Regulation 55 Pa.Code §2600
04 May 2011Inspection
04 May 2011Inspection
Returned the waiver request for additional information. No violations cited.
21 Apr 2011Inspection
21 Apr 2011Inspection
Issued a certificate of compliance authorizing operation at the listed address with specified capacity and restrictions.
10 Nov 2010Inspection
10 Nov 2010Inspection
Investigated a licensing matter and identified violations related to building safety and required cognitive screenings prior to admission.
55 Pa.Code 2600The exterior of the building and the building grounds or yard shall be in good repair and free of hazards
55 Pa.Code 2600A written cognitive preadmission screening completed in collaboration with a physician or geriatric assessment team and documented on the Department's preadmission screening form shall be completed for each resident within 72 hours prior to admission to a secured dementia care unit
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