Atria Center City

    150 N 20th St, Philadelphia, PA 19103
    • Independent Living
    • Assisted Living
    • Memory Care

    Renovated downtown building, welcoming community

    I'm very pleased with our choice - the downtown location, renovated, spotless building and well-appointed apartments felt welcoming from day one. Staff are consistently kind, professional and helpful, dining is restaurant-quality with a lively bistro/happy hour, and the broad activities and outings keep residents engaged. It's a warm, active community I'd happily recommend to city-lovers.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.19·(187)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      4.1
    • Amenities

      4.1
    • Value

      2.3

    Pros

    • Upscale, hotel-like interior and decor
    • Clean, well-maintained common areas
    • Restaurant-quality dining and three meals daily
    • Bistro, happy hour, and social dining options
    • Wide range of cultural and recreational programming
    • Regular live music and in-house performances
    • Attentive, personable care and support staff
    • Strong community and family-like atmosphere
    • Comprehensive housekeeping and maintenance services
    • On-site transportation and appointment ride service
    • Underground parking and central city location
    • Engage Life programming and coordinated outings
    • Variety of apartment sizes and recent renovations
    • Accessible amenities (salon, gym, library, rooftop)

    Cons

    • Inconsistent staffing levels and high turnover
    • Gaps in management responsiveness and accountability
    • Inconsistent adherence to care plans and follow-through
    • Medication-management and recordkeeping control weaknesses
    • Billing and fee-transparency concerns
    • Limited on-site skilled nursing and graduated care continuity
    • Variable dining quality and limited menu variety at times
    • Cleanliness inconsistencies in some resident units
    • Pest-control concerns in some areas
    • Unresolved maintenance issues and construction disruption
    • Inconsistent onboarding and resident orientation
    • High cost with perceived value inconsistencies

    Summary of reviews

    Atria Center City presents as an upscale, well-appointed senior living community with hotel-like finishes, extensive cultural programming, and a strong emphasis on dining and social life. Common areas, bistro spaces, and apartments are frequently described as bright, modern, and carefully maintained; the location and underground parking are repeatedly noted as conveniences. The community offers a robust calendar of activities—live music (including in-house performances), gallery-style events, regular outings, classes and a visible Engage Life program—that many residents and families find stimulating.

    Staff and day-to-day care receive mixed but often positive commentary. Numerous reviews highlight attentive, personable aides, servers and concierge staff who learn residents' names, facilitate social integration, and assist with move-in transitions. Housekeeping and maintenance teams are often praised for responsiveness. At the same time, there is a recurrent pattern of operational weaknesses: inconsistent staffing levels and high turnover, gaps in management follow-through and communication, and uneven adherence to individualized care plans. Reviewers raised concerns about medication-management controls and recordkeeping; some described specific incidents that point to weaknesses in clinical oversight and documentation.

    Dining is a clear strength for many residents—restaurant-style service, varied menus, and an emphasis on presentation are commonly praised. However, dining quality is described as variable across time and shifts, with instances of limited menu variety, shortages, long waits, or meals delivered to rooms rather than the dining room. Families should evaluate meal-service consistency and special-diet accommodations during a visit.

    Facilities and amenities are generally regarded as very good: renovated interiors, rooftop terrace, library, salon, and on-site parking. That said, reviews indicate occasional maintenance and building-operations problems, such as unresolved repair requests, construction-related disruption, intermittent hot-water issues, and isolated pest-control concerns. These operational issues sometimes coincide with periods of active renovation and appear to exacerbate perceptions of inconsistent service.

    Management and administrative practices are a focal point of concern. Reviewers cite uneven communication from leadership, variability in onboarding and orientation, questions about billing clarity and extra charges, and uneven enforcement of policies. In a few cases, serious allegations about recordkeeping and medication distribution were raised; these are significant and should prompt direct inquiry during evaluation. The community offers independent living, assisted living and a memory-care unit, but reviewers emphasize that on-site skilled nursing capacity and graduated clinical continuity are limited compared with a full skilled-nursing facility.

    Overall, Atria Center City is well suited to prospective residents who prioritize an urban, active lifestyle with strong social programming, high-quality dining, and a polished physical environment. Prospective residents and families should, however, perform targeted due diligence: ask for current staffing ratios and turnover data, review medication-management and escalation protocols, inspect recent maintenance and pest-control records, clarify billing and fee structures in writing, and assess whether the available clinical services match anticipated future care needs. Observing a mealtime and an Engage Life event, and speaking with current residents and families about recent management responsiveness, will help determine whether the community’s operational performance aligns with its physical and programmatic strengths.

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    Location

    Map showing location of Atria Center City

    Atria Center City is located at 150 N 20th St, Philadelphia, PA, 19103.

    About Atria Center City

    Atria Center City sits at 150 North 20th Street in Philadelphia, and offers assisted living, independent living, supportive living, and memory care for seniors, so folks can move in if they want help with daily tasks like bathing, dressing, or medication reminders, or if they've got Alzheimer's or dementia and need more tailored support in a safe, secure setting with 24-hour staff who know what they're doing, many of them having worked there more than ten years, and these staff help residents keep their privacy while making individual care plans. Apartments come in several sizes including studios, one-bedroom, or two-bedroom layouts, and some have kitchens with quartz countertops or kitchenettes, washers and dryers, and all have cable and free high-speed WiFi, and the building's made to be fully accessible, with wheelchair access, safety features, walk-in showers, and a sprinkler system for peace of mind, so people with all levels of mobility can feel comfortable moving about. The place has amenities most folks like, such as a dining room overlooking Logan Square landmarks, a bistro, a movie room with a big-screen TV, fitness center that doubles as a therapy and rehab spot, beauty salon and barbershop for haircuts, and outdoor patios and gardens, so residents can enjoy city views from the penthouse's solarium and skylight or walk around outside without worry. Meals are chef-prepared and served in a full-service restaurant or bistro with a focus on seasonal, wholesome food, plus they let guests join residents at mealtimes and even allow overnight visitors, and people can keep pets too, as long as they meet certain size and temperament rules and pay a fee.

    Atria Center City holds daily and monthly events using their Engage Life® calendar-things like happy hours, game nights, concerts, educational talks, art classes, fitness, dance, outings, and even visits from the Philadelphia Orchestra, so no one's short of things to do, and there's always a chance to try something new or meet neighbors. There's transportation services, guest parking, and the building happens to be on a bus line, so getting to doctor's appointments or trips into the city isn't much trouble, plus they offer shop trips and escorts for folks who need a hand getting out. Inside, you'll find laundry services, housekeeping and linen service, apartment maintenance, and staff on call day and night, all included in an all-inclusive monthly price with no buy-in and month-to-month leases. For health needs, there are coordinating services with physical, occupational, and speech therapists-including therapy from FOX Rehabilitation at your door-nurses on-site, medication management and reminders, and even assistance for residents with Parkinson's, glaucoma, or diabetes, plus personalized support for those coming in for respite care or post-operative recovery, so families who want a break or short-term help can arrange that too. Folks gathering for worship can join devotional services right on site or off-site, and there's always a schedule of social, educational, and recreational activities, with opportunities to learn or stay active, watch movies, paint, or simply get together.

    Memory care happens in a secure neighborhood called Life Guidance®, where specially trained staff help residents with cognitive loss or dementia avoid wandering and confusion, and everyone gets personal care based on their own needs, experiences, or symptoms, with recognition for doing things well and lots of chances for safe, guided engagement. The building's accessible, set up for comfort, and always kept clean and welcoming, with amenities and services like guest access, flexible layouts, on-site therapy, care-specific features, and even art galleries-so there's a bit of culture and city life available, but also supportive and skilled staff for those who need a little or a lot of help along the way.

    About Atria Senior Living

    Atria Center City is managed by Atria Senior Living.

    Atria Senior Living, founded in 1996 and headquartered in Louisville, Kentucky, is one of North America's largest senior living providers, operating more than 230 communities across 38 U.S. states and seven Canadian provinces. Serving approximately 35,000 residents and employing over 10,000 staff members, Atria has grown from managing 20 communities to become a leader in the senior living industry with over $1.3 billion in revenue under management.

    The company offers a comprehensive range of care options including independent living, assisted living, memory care, and short-term stays through multiple brands: Atria Senior Living, Holiday by Atria, Atria Retirement Canada, Atria Signature Collection, and Coterie Senior Living (a joint venture with Related Companies). Their communities are particularly concentrated along the east and west coasts, with significant presence in major metropolitan areas including New York, California, Toronto, Boston, Houston, Atlanta, Dallas, Seattle, and Portland.

    Atria's philosophy centers on their belief that "People belong together®," emphasizing connection and creating homes where residents can thrive regardless of their care needs. Their signature Engage Life® program provides daily opportunities for residents to learn, socialize, stay fit, and achieve personal goals. Since 2004, Atria's pioneering Quality Enhancement program has set industry standards through bi-annual unannounced audits, focusing on both clinical excellence and resident experience.

    The company's commitment to excellence has earned widespread recognition, including over 120 prestigious industry awards in 2023 alone. Notably, 49 communities received top-tier recognition awards – more than any other senior living provider nationwide. Since 2018, Atria communities have averaged less than one deficiency per state survey, demonstrating their consistent dedication to quality care and regulatory compliance. This award-winning approach, combined with their innovative in-house marketing and comprehensive employee recognition programs, positions Atria as a trusted leader in senior living solutions.

    People often ask...

    Atria Center City offers competitive pricing, with rates starting at a cost of $4,995 per month.

    Atria Center City offers independent living, assisted living, and memory care.

    There are 43 photos of Atria Center City on Mirador.

    Yes, Atria Center City allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 150 N 20th St, Philadelphia, PA 19103.

    No, Atria Center City does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number136570
    Facility typeFull
    License classLicensed
    Capacity165 residents
    LicenseeWG CENTER CITY SH LLC
    Care servedPersonal Care Homes
    EffectiveOctober 28th, 2025
    ExpiresOctober 28th, 2026
    Special certificationSpecial Care Unit (capacity 25)
    View the official license record

    Inspection Reports

    52

    Reports

    8

    Type A Citations

    2

    Type B Citations

    0

    Complaints

    15

    Years

    28 Jan 2026Inspection
    Found multiple deficiencies across life safety, sanitation, utilities, and medication management.
    • 2600.82(c)Locking Poisonous Materials
    • 2600.85aSanitary Conditions
    • 2600.89aWater Pressure
    • 2600.91Emergency Telephone Numbers
    • 2600.95Furniture and Equipment
    • 2600.101(j)(7)Lighting/Operable Lamp
    • 2600.103fRefrigerator/Freezer Temps
    • 2600.121(a)Unobstructed Egress
    • 2600.182(b)Prescription Medication
    • 2600.183bMeds and Syringes Locked
    • 2600.185(a)Implement Storage Procedures
    • 2600.187aMedication Record
    • 2600.225(c)Additional Assessment
    • 2600.225(c)Additional Assessment
    04 Sept 2025Inspection
    Investigated an abuse allegation involving the theft of two residents' iPads by a direct care staff member; the staff member was terminated and a police report was filed.
    • Type B2600.42bAbuse
    28 May 2025Inspection
    Identified deficiencies related to posting required contact numbers, direct care staff qualifications and training, medication administration training, medication administration records, and dementia care training.
    • 2600.44gPosting of telephone numbers
    • 2600.54aDirect care staff qualifications
    • 2600.65fTraining topics
    • 2600.182bPrescription medication administration
    • 2600.187aMedication records
    • 2600.236Dementia care training hours
    30 Jan 2025Inspection
    The licensing review identified multiple deficiencies across safety, resident rights, and medication management.
    • 2600.18Applicable Health and Safety Laws
    • 2600.25aWritten Contract and Review
    • 2600.25bContract Signatures
    • 2600.42bAbuse
    • 2600.42sPrivacy
    • 2600.44gTelephone Number
    • 2600.51Criminal History Checks
    • 2600.65gAnnual Training Content
    • 2600.101j5Bedside Table/Shelf
    • 2600.101j7Lighting/Operable Lamp
    • 2600.103fRefrigerator/Freezer Temps
    • 2600.162cMenus Posted
    • 2600.183eStoring Medications
    • 2600.185aImplement Storage Procedures
    • 2600.187dFollow Prescriber's Orders
    • 2600.227dSupport Plan Medical/Dental
    • 2600.227gSupport Plan Signatures
    • 2600.231cPreadmission Screening
    • 2600.231eNo Objection Statement
    02 Dec 2024Inspection
    Investigated multiple deficiencies related to preadmission screenings, assessments, and medication handling, including missing forms, unsigned plans, and incomplete cognitive screenings.
    • 2600.224aPreadmission Screen Form
    • 2600.227aSupport Plan 30 Days
    • 2600.231cPreadmission Screening
    • 2600.185aImplement Storage Procedures
    • 2600.234bSupport Plan Needs Elements
    • 2600.227gSignatures
    25 Nov 2024Inspection
    Found no deficiencies.
    15 Aug 2024Inspection
    Identified deficiencies related to annual medical evaluations, medication storage, and self-administration safety.
    • 2600.141.b.1Annual Medical Evaluation
    • 2600.181.dStoring Medication
    • 2600.181.eCapable to Self Administer
    05 Aug 2024Inspection
    Identified multiple regulatory deficiencies related to medical evaluations, medication management, and resident assessments, resulting in revocation of the prior certificate and issuance of a first provisional license.
    • 55 Pa.Code 2600.141.b.1Annual Medical Evaluation
    • 55 Pa.Code 2600.183.dFollow Prescriber's Orders
    • 55 Pa.Code 2600.184.aMedication Labeling
    • 55 Pa.Code 2600.187.aMedication Record
    • 55 Pa.Code 2600.187.dFollow Prescriber's Orders
    • 55 Pa.Code 2600.224.aPreadmission Screen Form
    • 55 Pa.Code 2600.225.cAdditional Assessment
    • 55 Pa.Code 2600.227.aSupport Plan 30 Days
    • 55 Pa.Code 2600.227.gSupport Plan Signatures
    • 55 Pa.Code 2600.231.cPreadmission Screening
    • 55 Pa.Code 2600.234.bSupport Plan Needs Elements
    • 55 Pa.Code 2600.183.eStoring Medications
    • 55 Pa.Code 2600.185.aImplement Storage Procedures
    17 Jun 2024Inspection
    Found multiple deficiencies in medication management, admissions processes, and care planning, leading to a provisional license.
    • 2600.141b.1Annual Medical Evaluation
    • 2600.183dPrescription Current
    • 2600.184aPreadmission Labeling
    • 2600.187aMedication Record
    • 2600.187dFollow Prescriber's Orders
    • 2600.224aPreadmission Screen Form
    • 2600.227gSupport Plan Signatures
    • 2600.234bSupport Plan Needs Elements
    • 2600.231cPreadmission Screening
    • 2600.225cAdditional Assessment
    • 2600.227aSupport Plan 30 days
    • 2600.183eStoring Medications
    • 2600.185aImplement Storage Procedures
    01 Feb 2024Inspection
    Found no deficiencies. No regulatory citations identified during the visit.
    28 Nov 2023Inspection
    Identified multiple deficiencies across record confidentiality, resident rights, training, medical evaluations, medication management, and safety equipment.
    • 55 Pa. Code Chapter 2600.17Record Confidentiality
    • 55 Pa. Code Chapter 2600.25bContract Signatures
    • 55 Pa. Code Chapter 2600.41eSigned Statement
    • 55 Pa. Code Chapter 2600.42sPrivacy
    • 55 Pa. Code Chapter 2600.65e12 Hours Annual Training
    • 55 Pa. Code Chapter 2600.65fTraining Topics
    • 55 Pa. Code Chapter 2600.65gAnnual Training Content
    • 55 Pa. Code Chapter 2600.81aAccommodation
    • 55 Pa. Code Chapter 2600.81bResident Personal Equipment
    • 55 Pa. Code Chapter 2600.107aEmergency Preparedness
    • 55 Pa. Code Chapter 2600.127aPortable Space Heaters
    • 55 Pa. Code Chapter 2600.141aMedical Evaluation Information
    • 55 Pa. Code Chapter 2600.141b1Annual Medical Evaluation
    • 55 Pa. Code Chapter 2600.183eStoring Medications
    • 55 Pa. Code Chapter 2600.184aMeds Labeled
    • 55 Pa. Code Chapter 2600.187aMedication Record
    • 55 Pa. Code Chapter 2600.187bDate/Time of Medication Admin.
    • 55 Pa. Code Chapter 2600.191Resident Right to Refuse
    • 55 Pa. Code Chapter 2600.224aPreadmission Screen Form
    • 55 Pa. Code Chapter 2600.227dSupport Plan Medical/Dental
    • 55 Pa. Code Chapter 2600.231cPreadmission Screening
    • 55 Pa. Code Chapter 2600.252Record Content
    16 May 2023Inspection
    Identified a deficiency where a resident's support plan lacked a required signature.
    • 2600-227gSupport plan signatures
    10 Apr 2023Inspection
    Investigated a report of an incident involving seizure-like activity; final incident report to the Department was not submitted.
    • 2600.16.dFinal incident report submission
    02 Mar 2023Inspection
    Investigated deficiencies found in timely incident reporting, adherence to daily living assistance per plans, abuse/neglect prevention, and documentation and signatures for support plans.
    • 2600.16cWritten Incident Report
    • Type A2600.23aADL Assistance
    • Type B2600.42bAbuse/Neglect
    • 2600.227dDocumentation of Support Plan Services
    • Type A2600.227gSupport Plan Signatures
    18 Oct 2022Inspection
    Found no deficiencies. Compliance with licensing requirements was observed.
    17 Aug 2022Inspection
    Found deficiencies in required direct care staffing hours and in mandatory staff orientation and training related to fire safety and resident rights/abuse.
    • 55 Pa Code Chapter 2600.57cDirect care staff availability
    • 55 Pa Code Chapter 2600.65aFire safety orientation - first day
    • 55 Pa Code Chapter 2600.65bRights/Abuse Orientation (40 Hours)
    19 Jul 2022Inspection
    Found multiple deficiencies including failure to timely report incidents, incomplete resident contracts, background checks, staff qualifications, medication storage issues, equipment lighting problems, food storage lapses, emergency procedures submission, and preadmission screening timing.
    • 2600.16cWritten Incident Report
    • 2600.25bContract Signatures
    • 2600.51Criminal History Checks
    • 2600.54aDirect Care Staff
    • 2600.101j7Lighting/Operable Lamp
    • 2600.103gStoring Food
    • 2600.107dEmergency Management Agency Submission
    • 2600.183eStoring Medications
    • 2600.231cPreadmission Screening
    • 2600.85aSanitary Conditions
    06 May 2022Inspection
    Observed multiple deficiencies related to medication management and incident reporting.
    • 2600.5.aAccess to home and records
    • 2600.16.cWritten Incident Report
    • 2600.185.bMedication Procedures
    • 2600.186.cChanges in Medications
    • 2600.187.aMedication Record
    • 2600.187.cRefusal of Medication
    • 2600.187.dFollow Prescriber's Orders
    13 Sept 2021Inspection
    Granted a regular license for a Personal Care Home after renewal. An onsite inspection will be conducted within the next year.
    05 Apr 2021Inspection
    Investigated several deficiencies across posting, resident rights documentation, staff training, emergency procedures, and medication management.
    • 2600.3.cPosting current license and related documents
    • 2600.18Influenza poster posting
    • 2600.25.bContract Signatures
    • 2600.41.eSigned statement
    • 2600.54.aDirect care staff qualifications
    • 2600.65.aInitial orientation of direct care staff
    • 2600.65.bRights/Abuse 40 Hours
    • 2600.65.dInitial direct care training
    • 2600.85.dTrash receptacles with lids
    • 2600.96.aFirst aid kit contents
    • 2600.101.jBedside lighting
    • 2600.102.hToilet paper availability
    • 2600.103.fRefrigerator/freezer temperatures
    • 2600.103.gStoring food properly
    • 2600.107.dEmergency management agency submission
    • 2600.109.bRabies vaccination for pets
    • 2600.123.bEmergency procedures posted
    • 2600.162.cMenus posted
    • 2600.184.aLabeling OTC/CAM
    • 2600.187.dFollow prescriber's orders
    • 2600.191Resident right to refuse education
    • 2600.225.aInitial assessment within 15 days
    • 2600.227.aSupport plan within 30 days
    12 Feb 2021Inspection
    Found no deficiencies.
    26 Jan 2021Inspection
    Determined that the submitted plan of correction from the January 2021 review was fully implemented.
    24 Nov 2020Inspection
    Found no deficiencies identified after inspections conducted on 11/24/2020, 11/25/2020, and 12/03/2020.
    21 Oct 2020Inspection
    Issued a regular license after renewal for a Personal Care Home; an onsite inspection will occur within the next twelve months.
    27 Jul 2020Inspection
    Identified multiple deficiencies in access to records, staffing adequacy, and documentation of resident support plans.
    • 2600.5(a)Immediate access to home, residents and records
    • 2600.57(b)Direct care staffing—minimum 1 hour per day per mobile resident
    • 2600.57(c)Direct care staffing—minimum 2 hours per day for residents with mobility needs
    • 2600.227.dSupport Plan Documentation for medical/behavioral services
    • 2600.227.gSupport Plan Signatures
    • 2600.227.hSupport Plan Refusal Sign
    • 2600.231.cPreadmission Screening for secure dementia unit
    • 2600.231.eNo Objection Statement for SDMU admission
    • 2600.234.aAdmission Support Plan
    • 2600.234.bSupport Plan Needs Elements
    • 2600.234.cSupport Plan Responsible Person
    • 2600.252Record Content
    25 Mar 2020Inspection
    Investigated findings showed failures in timely incident reporting, abuse safeguards, and documentation of resident plans, with several unreported incidents and unsigned plans discovered.
    • 2600.16Written Incident Report
    • 2600.42Abuse
    • 2600.15Reporting of Incidents Involving Allegations or Suspicions of Abuse
    • 2600.27(g)Support Plan Signatures
    20 Aug 2019Inspection
    Granted a certificate permitting operation at a capacity of 165.
    17 Jul 2019Inspection
    Found several deficiencies cited in quality management, training, and resident-recordkeeping.
    • 55 Pa. Code Ch. 2600Quality management plan implementation
    • 55 Pa. Code Ch. 2600Unsupervised ADL training
    • 55 Pa. Code Ch. 2600Maintenance of staff records audits
    • 55 Pa. Code Ch. 2600Security of poisonous materials
    • 55 Pa. Code Ch. 2600Resident chairs and audits
    • 55 Pa. Code Ch. 2600Medical evaluations in resident records; audits
    • 55 Pa. Code Ch. 2600In-services and audits
    18 Sept 2018Inspection
    Investigated and found deficiencies in documentation of resident support plans and staff training.
    • 55 Pa. Code Ch. 2600Documentation of resident support plans and staff training
    17 Aug 2018Inspection
    Granted a certificate of compliance and renewed the license for the operation at 150 North 20th Street, Philadelphia, authorizing care for up to 165 residents.
    14 Jun 2018Inspection
    Identified deficiencies related to medication management and MAR documentation.
    • 55 Pa. Code Ch. 2600Personal Care Homes
    15 Aug 2017Inspection
    The provider was found with multiple deficiencies, including incomplete medical evaluations, missing resident personal property inventories, and inadequate evacuation documentation.
    • Type A2600.132(d)Evacuation capability
    • Type A2600.141(b)(1)Medical evaluation annually
    • Type A2600.262Resident records contents
    09 Aug 2017Inspection
    Issued a renewal of the license and granted a certificate of compliance.
    17 Jul 2017Inspection
    Investigated a public content issue and found noncompliance with state law due to a web page describing services and costs.
    • 55 Pa.Code §2600.18Regulation 55 Pa.Code §2600.18 – Compliance with laws, ordinances and regulations
    10 Jul 2017Inspection
    Observed no deficiencies. Licensing and occupancy details were documented during the on-site visit.
    21 Apr 2017Inspection
    Cited a violation of dignity and respect after an allegation that a staff member did not assist a resident who was having difficulty ambulating, causing bruising and pain.
    • Type A65 Pa.Code 2600.42(c)A resident shall be treated with dignity and respect
    19 Sept 2016Inspection
    Investigated deficiencies in staffing, resident care, and adherence to prescribed medical and regulatory procedures.
    18 Aug 2016Inspection
    The Department issued a certificate authorizing operation with a maximum capacity of 160 residents.
    11 Feb 2016Inspection
    Approved the waiver request with conditions, outlining how five years of prior work history and background checks will be verified.
    14 Jan 2016Inspection
    Identified multiple deficiencies regarding abuse reporting, staff background checks, and resident assessments.
    • 2600.15(a)Abuse reporting to appropriate authorities
    • 2600.15(c)Timely reporting to the Department
    • 2600.52Hiring, retention and utilization of staff
    • 2600.225(c)Resident assessments (annual and additional)
    21 Sept 2015Inspection
    Investigated multiple deficiencies related to resident rights documentation, medication management, and staff training with a plan of correction that shows partial implementation.
    09 Sept 2015Inspection
    Issued a regular license and certificate of compliance for operation of a personal care home.
    03 Jul 2015Inspection
    Investigated a complaint of resident mistreatment; found a violation of the dignity and respect standard due to rough handling by a direct care staff member.
    • 55 Pa.Code §2600.42(c)Dignity and respect for residents
    18 Sept 2014Inspection
    Investigated a deficiency regarding the preadmission screening not dated for a resident.
    • Type A2600.224(a)Preadmission screening not dated
    19 Aug 2014Inspection
    Issued a certificate of compliance and renewed the license.
    17 Sept 2013Inspection
    Identified several deficiencies involving medical evaluations, resident contracts, and related procedures during the licensing review.
    • Type A2600.141(a)(2)Medical evaluation content
    16 Aug 2013Inspection
    Issued a regular license for a personal care home and noted an on-site inspection within the next twelve months.
    15 Nov 2012Inspection
    Identified a violation for failing to report an incident to the Department within 24 hours and not reporting by telephone after an unexpected resident death.
    • 28 Pa. Code § 2600.16(0)Regulation requiring reporting of incidents to the Department
    01 Oct 2012Inspection
    The investigation identified violations related to incident reporting, medication changes, and food handling/temperature practices.
    • 2600.25(b)The home shall report the incident or condition to the Department's personal care home complaint hotline within 24 hours
    • 2600.103(g)Temperature and thermometer requirements for food storage
    • 2600.171(b)(4)Food storage and dating – frozen items
    • 2600.186(c)Medication changes require a written order
    15 Aug 2011Inspection
    The agency identified violations during a licensing review, noting failures to meet regulatory requirements and concerns about resident care processes.
    27 Apr 2011Inspection
    Investigated a medication administration issue; found that a prescribed vancomycin dose was not given as scheduled.
    • 55 Pa.Code 2600Medication administration
    09 Mar 2011Inspection
    Identified deficiencies in resident contracts, including signatures missing from both the resident and payer, and the bed-hold policy not included in the contract.
    • 55 Pa.Code § 2600Resident contracts must be signed by resident and payer
    • 55 Pa.Code § 2600Bed hold policy changes not included in contract

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