Care Pavilion Rehabilitation & Nursing Center - Bedrock Care sits on Walnut Street in West Philadelphia and has served the area for over 25 years, taking in patients from local hospitals like Mercy Hospital, PA Presbyterian, and Methodist Hospital, so there's always a mix of residents coming in for different needs whether it's short-term post-acute rehab or longer-term skilled nursing care, and with a large community size, usually about 293 out of 396 beds are filled each day. The center offers a variety of services like personalized nursing, therapy, memory care, and in-house dialysis, and folks with Alzheimer's or other memory loss live in a dedicated, secured area with extra support, so families can feel a bit at ease knowing their loved ones are being kept safe, and it's clear a lot of effort's been put into making it a welcoming place with things like a rehab wing, six dining rooms with gourmet-style food, an on-site beauty salon, gardens, lounges, WiFi, and even a smoking room for those who want it, plus staff speak more than one language which helps residents feel understood.
Care Pavilion's got a steady team of nurses and therapists, and a nurse turnover of 34.6% is lower than the state average, but the nurse staffing hours are below average at 3.31 hours per resident each day, and there have been some real challenges around infection control and food service, with 94 total deficiencies cited during inspections including three connected to infection, and some tied to serving food that's safe and appealing. Still, there's always a strong focus here on outcome, and Bedrock Care's consulting staff aim to keep improving how things are run, offering guidance and special programs so that residents get tailored care, and for those who need things like palliative, hospice, or heart care, or therapies like speech and occupational therapy, it's all here under one roof, along with activities that can be tailored to each person plus amenities like transportation to doctor visits, a garden for relaxing, and private lounges for social time.
Office hours run Monday 9am to 5pm, Tuesday through Thursday from 8am to 8pm, and a bit shorter on Friday and Saturday from 9am to 2pm, so family and friends can drop by during most of the week. The center aims to listen and guide families with transparency, encourages independence when possible, and relies on a dedicated team experienced in helping seniors feel respected and comfortable every day, in an environment that's meant to be as supportive and homelike as possible, even as the place faces challenges and always aims to do better.
