Plymouth Manor Personal Care Center

    120 Martz Manor, Plymouth, PA 18651
    • Assisted Living

    Clean, attentive staff, family atmosphere

    I placed my loved one here and I'm very pleased: the facility is clean, well-maintained and single-story, the staff are friendly, caring and attentive, and the hands-on owner keeps things improving. Residents seem happy in a warm, family-like community with good activities, dining, transportation and convenient access to town - great value and I highly recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    4.75·(24)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.8
    • Meals

      4.8
    • Amenities

      4.7
    • Value

      5.0

    Pros

    • Compassionate, attentive staff
    • Family-like community atmosphere
    • Clean, well-maintained interior
    • Engaging social activities and events
    • Dining-hall social interactions
    • Small, close-knit resident community
    • Single-story, easy-access layout
    • Convenient location near town and river
    • Outdoor porch seating and pleasant common spaces
    • Affordable pricing and good value
    • Responsive maintenance and communication
    • Hands-on ownership and reinvestment
    • Transportation and library access
    • Laundry service available

    Cons

    • Small private rooms and limited living space
    • Modest exterior curb appeal and landscaping
    • Limited formal move-in orientation process
    • Variable organizational structure and scheduling
    • Inconsistent responsiveness to special requests
    • Unclear information about apartment options
    • Occasional variability in overall service consistency

    Summary of reviews

    Overall impression is positive: reviewers emphasize a compassionate, present staff and a family-like atmosphere that creates a close-knit resident community. Care quality is routinely characterized as attentive and supportive, with staff described as professional, compassionate, and committed. Several accounts highlight hands-on owners and an administrator who communicates responsively; maintenance and housekeeping are noted as conscientious and the interior is described as clean and well maintained.

    Social life and programming appear to be strengths. The facility offers regular activities, a lively dining-hall environment that supports social interaction, and easy access to common areas such as a porch with seating where residents gather. Transportation services and library access were mentioned as helpful additions that support mobility and engagement. The single-story layout, proximity to town amenities and views toward the river contribute to convenience and a pleasant setting for residents. Reviewers also perceive the facility as good value, with affordable pricing and reinvestment by ownership called out positively.

    Areas for prospective residents to clarify include physical space and operational consistency. Private rooms are described as small and some reviewers found the exterior landscaping modest, so unit size and outdoor appeal vary. Operationally, reviewers cited a limited or absent formal move-in orientation and described uneven structure in scheduling and organization; this was linked to occasional "ups and downs" in day-to-day experience. A few comments suggested inconsistent responsiveness to special requests and some uncertainty about apartment layouts or availability, indicating a need for clearer information during the tour and admission process.

    In sum, Plymouth Manor projects a strong culture of personal, family-oriented care with active programming and an owner engaged in facility improvements. The facility scores well for cleanliness, social opportunities, and value, but prospective residents and families should verify room sizes, ask about the move-in orientation and scheduling practices, and confirm how the community addresses special requests and unit availability to ensure an operational fit with their expectations.

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    Location

    Map showing location of Plymouth Manor Personal Care Center

    Plymouth Manor Personal Care Center is located at 120 Martz Manor, Plymouth, PA, 18651.

    About Plymouth Manor Personal Care Center

    Plymouth Manor Personal Care Center sits in Luzerne County, Plymouth, PA, and you'll find it's a newly renovated, single-story building with a home-like feeling and tastefully decorated rooms that make moving around easy for seniors, and really, the whole place is clean and bright with areas indoors and outdoors for folks to sit, visit, or just relax, which means no one's cramped and there's always a place for conversation or quiet time, plus there's Wi-Fi now so you can stay connected. The center serves up three home-cooked meals every day in the Monet Dining Room using good, fresh ingredients, and those living here get all their meals, laundry, and housekeeping included in one simple cost which means you don't have to worry about surprise bills popping up, plus there's a staff that's kind, helpful, and treats folks like family. There's parking for those who drive, a pet-friendly policy if someone wants the company of a cat or dog, and you'll find the place has a pleasant outdoor area-including a vegetable garden when summer comes around-and inside, the TV room just got fixed up with a big 50-inch television, so there's a good spot to watch a favorite show.

    Residents can choose between private, semi-private, or triple rooms, and the whole building holds up to 40 people with 37 licensed beds, and the Administrator is a licensed practical nurse who's available for care coordination and support while the owner's known for being hands-on and around the building often. The staff, including those with experience in dementia care and end-of-life support, helps with bathing, grooming, dressing, medication, and insulin administration, along with offering pharmacy and therapy services right onsite-physical, occupational, and speech-and there are even respite and hospice services available so families get relief during hard times. Memory care is included too, with programs that try to reduce confusion and offer safety for those living with Alzheimer's or other dementias, and folks can expect activities that get everyone involved-games, entertainment, outings to the library or local stores and banks, visits to doctors' offices or appointments, all thanks to the community's in-house transportation which just got a new vehicle, plus devotional and religious programs run regularly, so spiritual needs aren't forgotten.

    The grounds are tidy and praised, there's a smoking ban in all indoor spaces, and safety's taken seriously with secure doors and open communication policies so you know the facility will call, update, and hold regular conversations if something's wrong or needs changing. Staff is easygoing, polite, and people often comment on how much they care, and management is always working to improve the place, investing in maintenance and making sure everyone's got what they need for comfort and independence. It's close to churches, stores, and shopping, so if someone wants to get out, help's there, and the daily calendar is full of things to do, both for staying active and meeting new friends. The Plymouth Manor Personal Care Center takes private pay, SSI, and VA, with no unnecessary waiting or barriers, and truly aims to give each person the right help to stay independent as long as possible, all while next of kin can talk to staff or management if there's any question or concern, so it feels more like a community than an institution.

    People often ask...

    Plymouth Manor Personal Care Center offers assisted living.

    There are 26 photos of Plymouth Manor Personal Care Center on Mirador.

    The full address for this community is 120 Martz Manor, Plymouth, PA 18651.

    No, Plymouth Manor Personal Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number233660
    Facility typeFull
    License classLicensed
    Capacity40 residents
    LicenseeGENESIS 120 PLYMOUTH OPCO LLC
    Care servedPersonal Care Homes
    EffectiveDecember 30th, 2025
    ExpiresDecember 30th, 2026
    View the official license record

    Inspection Reports

    29

    Reports

    25

    Type A Citations

    2

    Type B Citations

    0

    Complaints

    12

    Years

    17 Dec 2025Inspection
    Found no deficiencies. The on-site survey indicated compliance with applicable requirements.
    06 May 2025Inspection
    Identified deficiencies related to bedside lighting reach, lint hazards behind dryers, medication storage, and insulin sign-out discrepancies.
    • 2600.101jLighting/Operable Lamp
    • 2600.105gLint Removal and Duct Cleaning
    • 2600.183eStoring Medications
    • 2600.187dFollow Prescriber's Orders
    09 Apr 2024Inspection
    Found the chest freezer lacked a thermometer.
    • 103.fRefrigerator/Freezer Temperatures and Thermometer Requirement
    12 Mar 2024Inspection
    Found no deficiencies.
    27 Dec 2023Inspection
    Identified a resident-to-resident incident causing a hip fracture and found deficiencies in abuse prevention and in updating the resident's support plan after the incident.
    • 2600.42.bAbuse
    • 2600.227.dSupport Plan Medical/Dental
    19 Sept 2023Inspection
    Found resident records left unlocked on top of a medication cart, exposing confidential information.
    • 2600.17Record confidentiality
    04 Apr 2023Inspection
    Identified multiple safety and medication management deficiencies, including hot water temperature above safe limits, lack of bedside lighting, combustible storage near heat, and improper medication administration documentation.
    • Type B2600Hot water temperature limit exceeded
    • 2600Bedside lighting not provided
    • Type A2600Combustible storage near heat source
    • Type B2600Date/time of medication administration
    21 Jul 2022Inspection
    Found no deficiencies.
    24 Feb 2022Inspection
    Found deficiencies in bed-hold charges, medical evaluations, and medication documentation; corrective actions were implemented.
    • 2600.25.cBed Hold
    • 2600.141.aMedical Evaluation Information
    • 2600.187.aMedication Record
    • 2600.187.dFollow Prescriber's Orders
    09 Feb 2022Inspection
    Found no deficiencies.
    10 Feb 2021Inspection
    Identified deficiencies in outdoor walkway clearance, bedside lighting accessibility, food protection, and glucometer/MAR documentation.
    • 2600.100.bRemoval Snow/Obstructions
    • 2600.101.jLighting/Operable Lamp
    • 2600.103.cFood Protected
    • 2600.185.aImplement Storage Procedures
    05 Feb 2021Inspection
    Found resident records left unattended in a hallway, exposing private information.
    • 2600.17Resident records confidentiality
    21 Dec 2020Inspection
    Identified deficiencies related to failure to provide required ADL assistance during a COVID-19 outbreak and restricting residents' smoking rights.
    • Type A2600.23.aActivities of Daily Living Assistance
    • Type A2600.43.aResident Rights Deprived
    09 Jul 2020Inspection
    Found a deficiency in ADL support when a resident did not receive required toileting reminders or changes as needed.
    • 2600.23aActivities of Daily Living Assistance
    03 Feb 2020Inspection
    Determined that compliance has been achieved and must be maintained.
    15 Nov 2019Inspection
    Granted a regular license renewal and authorized continued operation.
    31 Jan 2019Inspection
    Identified multiple deficiencies in staffing, sanitary conditions, and medication-related practices during a licensing action.
    • Type A2600.57(b)Direct care staffing hours
    • Type A2600.96(a)First aid kit contents
    • Type A2600.85(a)Sanitary conditions
    • Type A2600.184(a)Medication container labeling
    • Type A2600.183(d)Limited medication records kept in facility
    27 Nov 2018Inspection
    Renewed and issued the facility’s license and noted ongoing annual inspection requirements.
    23 Apr 2018Inspection
    Identified deficiencies included missing timely medical evaluation documentation and missing body-positioning information in the resident's DME, along with observed smoking inside the facility and related safety issues.
    • 2600.141(a)(1)Medical evaluation before/after admission
    • 2600.144(c)(1)Fire/smoking safety safeguards
    09 Feb 2018Inspection
    Investigated deficiencies included mishandling of resident funds, inadequate emergency food/water supplies, and medication labeling and administration issues.
    • Type A2600.18(i)(1)Itemized accounts of resident funds
    • Type A2600.65(d)Food and water supply for residents
    • Type A2600.103(d)Thermometers and refrigeration requirements
    • Type A2600.184(a)Labeling of prescription containers
    • Type A2600.185(a)Medication staff training and procedures
    09 Nov 2017Inspection
    Granted renewal and issued a license for a senior living facility following renewal submission.
    26 Jan 2017Inspection
    Identified violations of required administrator training, fire drill procedures, medication record-keeping, and initial resident assessments.
    • Type A55 Pa.Code §2600.64(c)Administrator shall have at least 24 hours of annual training relating to the job duties
    • Type A55 Pa.Code §2600.132(f)Alternate exit routes shall be used during fire drills
    • Type A55 Pa.Code §2600.187(a)Medication record shall be kept to include required information
    • Type A55 Pa.Code §2600.225(a)Written initial assessment within 15 days of admission
    16 Nov 2016Inspection
    Issued a certificate of compliance and renewed the license for a personal care home.
    03 May 2016Inspection
    Found no deficiencies and no violations cited.
    26 Jan 2016Inspection
    Identified several deficiencies related to sanitation, medication management, emergency procedures, and food storage during the review.
    • Type A2600.85(a)Sanitary conditions shall be maintained
    • Type A2600.107(d)The written emergency procedures shall be reviewed, updated and submitted annually to the local emergency management agency
    • Type A2600.101(g)Food shall be stored in closed or sealed containers
    • Type A2600.183(e)Prescription medications, OTC medications and CAM shall be stored under proper conditions
    • Type A2600.184(b)If OTC medications belong to the resident, they shall be identified with the resident's name
    • Type A2600.187(a)A medication record shall be kept for each resident for whom medications are administered
    • Type A2600.224(a)A determination shall be made within 30 days prior to admission and documented on the Department's preadmission screening form that the needs of the resident can be met by the services provided by the home
    23 Nov 2015Inspection
    Issued a Certificate of Compliance and renewed the license after reviewing the renewal application.
    28 Jan 2015Inspection
    Investigated and found violations of state regulations concerning resident care and facility operations. The issues included problems with safety, ventilation, medication handling, and recordkeeping.
    • Type A55 Pa.Code §2600Regulation 55 Pa.Code 2600
    12 Dec 2014Inspection
    Found deficiencies: a resident admitted on 8/14/14 lacked a completed medical evaluation signed by a physician, and directions from the prescriber were not followed.
    • 2600.187(d)The home shall follow the directions of the prescriber
    30 Jun 2014Inspection
    Found multiple regulatory deficiencies including failure to conduct annual medical evaluations, improper medication administration training documentation, and inadequate sanitary conditions.
    • 55 Pa.Code 2600.141(b)(1)Medical evaluations; annually
    • 55 Pa.Code 2600.182(a)Prescription medications; administration by designated personnel
    • 55 Pa.Code 2600.85(a)Sanitary conditions; maintained

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Plymouth Manor Personal Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Plymouth Manor Personal Care Center directly. There is no cost for this service. We are compensated by the community you select.

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