Pottstown Skilled Nursing and Rehabilitation Center, sitting on North Charlotte Street in Pottstown, PA, gives folks a place with 150 certified beds and both private and semi-private rooms, each with a TV, phone, and internet access, so residents get some comfort and privacy while staying there, and they've got supportive dining areas where meals are home-like and they do try to fit lots of different dietary preferences. The center offers help for both short-term and long-term stays, including respite care for families who need a break, and has specialized rehab programs and therapy services for folks recovering from surgery, illness, or injury, using a modern gym stocked with advanced rehabilitation equipment while also offering outpatient therapy if people need it. Residents can count on skilled nursing care and assistance with daily activities, medication, housekeeping, and general counseling services, and there's always 24-hour nursing oversight, with care plans set up to match each person's unique needs, including more complex medical support if that's required.
Recreational activities, wellness programs, social groups, and cognitive exercises happen each day, using their communal lounges and activity areas so people can spend time together, and there's a focus on making both dining and living spaces feel welcoming. They do their best to treat residents with dignity and compassion, providing care tailored to individual interests and abilities. The center has a nurse staff turnover rate slightly higher than the state average, and the staff nurse hours per resident are a bit below average too, which is important for families to know. Inspection reports through the Centers for Medicare and Medicaid Services have shown 28 deficiencies, touching on resident rights, care planning, and quality of life, so those looking at this center should consider these details. It's operated by Diane Morris since November 2022, is owned by Genesis Pm Pa Operations LLC and has a close connection with Genesis Healthcare and ProMedica, both known for skilled nursing services. Residents will find full-service dining, lounges, internet, a phone in every room, housekeeping, and access to advocacy and education programs, plus community bereavement support, so plenty of care offerings, including home health, hospice, and palliative services are available if someone needs them. The goal here seems to be helping residents recover well and, when possible, return to home or less intensive care, while also sticking to regulatory and compliance standards, though it's clear the facility, like many others, has its areas to work on.
